Driven to Success Through Service and Quality Solutions

Southeast Region Strategic Planning, the WHAT, WHY & HOW

SE Region, aka.“The Bullet Train”

We are required to drive the bullet train @ 170 mph, while rebuilding the entire train piece by piece.

The Renewal Organization

The Skilled Sailor

“The boat is at capacity, the seas are expanding, the weather is unpredictable and we have no map, time to set the sails, chart our course and navigate our many successful outcomes.”

Agency Mission, Vision & Goals

MissionProvide leadership in the

development and operation of a safe and efficient transportation system.

VisionDedicated people creating

transportation solutions through innovation and exceptional service.

5 Core GoalsMobilityAccountabilityPreservationSafetyService

Agency Values

AccountabilityAttitudeCommunicationExcellenceImprovementIntegrityRespectTeamwork

SE Region Strategic Planning-WHAT?

Develop a SE Region Vision Compelling Common Focus

Set Direction for Development of Objectives Strategic Action Plans Personal

Tether Vision to SE Region Culture Values

Organizational Clarity & Alignment

SE Region Strategic Planning-WHY?

“In preparing for battle, I’ve always found that plans are useless, but planning is essential.”

Dwight Eisenhower

SE Region Strategic Planning-WHY?

Leadership & Management DutyOrganizational ClarityAlignment

MAPSS to daily objectivesCommon FocusPulling Together, In This TogetherEnvironmentNew Staff & Staff in New PlacesBig Hairy, Complex ChallengesThe Process/Journey

SE Region Strategic Planning-WHY?

“Greatness”Competence and Organizational Clarity

SE Region Strategic Planning-How?

Group Managers-Values ConversationTrustPassionChampion

S=Q*A (Maier Model)

Driven to Success Through Service and Quality Solutions

SE Region Strategic Planning-How?

Joint Management-Critical Issues/Opportunities Brainstorm

SE Region Strategic Planning-HOW?

Objectives of the SWOT Situation Analysis

Provide a platform for collaborative, forward discussion on performance.

Provide a platform for strategic input from all.

Provide a platform for discussion on factors for success and past failures.

Share and leverage strengths across Groups.

Share and mitigate weaknesses across Groups.

Set strategic objectives, action plans and personal objectives (1 & 3-year horizon).

Increase buy-in and high level of execution on objectives, action plans and personal objectives (alignment & clarity).

SE Region Strategic Planning-HOW?

SWOT Elements

Strength-Capitalize on Strengths (internal)

Weakness-Overcome Weaknesses (internal)

Opportunities-Exploit and Develop Opportunities (external)

Threats-Avoid, Minimize and Mitigate Threats (external)

SE Region Strategic Planning-HOW?

The Balanced Scorecard

Financial Performance-Finance and Budget Performance Management Goals

Satisfaction-Customer/Stakeholder Perception

Knowledge and Innovation-Future Readiness/Organizational Capacity

Efficiency-Internal Business Process

But What About Culture?

“Culture Eats Strategy for Breakfast”

Model the WayInspire a Shared VisionChallenge the ProcessEnable Others to ActEncourage the Heart