Dream Local Digital | BDN Digital Seminars | Taking Online Marketing to the Next Level

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Business Digital Seminar | Cross Center Grand Opening Week BDN Maine Events - Bangor Daily News Friday, September 13, 2013 from 8:00 AM to 11:00 AM (EDT) Bangor, ME Session Three | 10am | Taking your online marketing to the next level: So your business/organization is online, you promote with social media, now what? In this advanced session we’ll cover tips and tricks to grow your business utilizing social media and online marketing. We’ll cover topics such as fan/follower base growth, content marketing and storytelling, e-mail marketing best practices, and more.

Transcript of Dream Local Digital | BDN Digital Seminars | Taking Online Marketing to the Next Level

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Taking your online marketing to the next levelbrought to you by:

Aimee Bermudez, Dream Local DigitalBangor, Maine September 13, 2013

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new platforms, but…

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It’s old hat!

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the Mixer

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what next?

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1. Survey the crowd

2. Align with the like-minded

3. Engage

4. Next step connections

the

Mix

er

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SALES training

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what do we teach?

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1. Product knowledge

2. Prospecting

3. Approach

4. Needs assessment

5. Presentation

6. Closethe

Sale

s pa

th

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Source: Altimeter Social Business Report March 2013

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Social Transformation Step 1: Planning

• Survey the land Play on all platforms, but choose wisely

• Listen and take note Types of chatter Influencers

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Social Transformation Step 2: Presence

• Participate on your choice networks Becoming a master at all is not

necessary, but becoming a master when it matters does

• Share relevant and noteworthy content Create content strategies and

plans

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Social Transformation Step 2: Presence

Did you create a content strategy before publishing content to your page?

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Social Transformation Step 2: Presence

1. Define your objectives

2. Define your audience

3.Targeting4.Distribution channels

5.Content audit CONTENT STRATEGY

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Social Transformation Step 2: Presence

Sample Content Plan

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Social Transformation Step 3: Engagement

• Promote conversation• Form relationships• Form strategic relationships

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Social Transformation Step 3: Engagement

How Do I Engage?

• By giving things away—expertise, resources, free tips, information—to attract a following• The ultimate goal is to get that following to do something in order to convert them into leads• Asking questions, engaging in conversations, encouraging users to share content with friends

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Social Transformation Step 4: Formalize

• Add structure to your social strategy Roles and responsibilities Goals Reporting and dashboards *Legal

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Social Transformation Step 4: Formalize

5 Metric Categories1. Total audience2. Total views3. Engagement4. Traffic5. Conversions

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Social Transformation Step 5: Corporate Strategy

Incorporate into your hiring and recruiting

Source: Jobvite, July2012

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Social Transformation Step 5: Corporate Strategy

• Develop a robust social marketing plan as part of your overall business planning Goals for each target audience Content planning per channel Tie to overall business marketing

goals

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dollars &centscustomer first

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It’s not always about the immediate monetary ROI

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Social Transformation Step 6: Integrate

Social becomes a strategic thought

and not an afterthought

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customer lifetime value

Fans Followers

Shared linksRe-tweets

Pinsetc…

Reputation managementSocial customer service effortsConversations

Click through’s to campaign landing

pagesCall to actions

traffi

cre

venu

eretention

market share

RELEVANCE

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Source: Altimeter Social Business Report March 2013

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where should we play?

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Social Demographics

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Social Demographics

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the right mix

Source: Now Media, March 2013

The world of social is ever changing, and so too should our execution plans

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It’s ok to ask for help!

It’s smart to ask for help!

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Aimee Bermudez, Dream Local [email protected]

Facebook: facebook.com/dreamlocalwww.dreamlocal.com

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