DRAFT PROGRAMME BROCHURE

16-20 May, Geneva

TABLE OF CONTENT

Opening Ceremony ....................................................................................................................................................... 7

High-Level Opening Session: Working Together Towards 2015 ............................................................................. 8

High-Level Dialogues ................................................................................................................................................... 9

HLD1: Right to Communication: New Social Media and Social Transformations ........................................... 10

HLD2: Innovation for Digital Inclusion ................................................................................................................ 11

HLD3: ICTs as an Enabler for Development of LDCs ....................................................................................... 12

HLD4: Building Confidence and Security in Cyberspace.................................................................................... 13

Action Line Interactive Facilitation Meeting (ALFM) ............................................................................................. 14

Action Line: C3 Access Persons with Disabilities (UNESCO) ........................................................................... 15

Action Line: C2 ICT Infrastructure (ITU) ............................................................................................................. 16

Action Line: C7 E-learning: Teachers Count (UNESCO) .................................................................................. 18

Action Line: C6 Enabling Environment (ITU) ..................................................................................................... 20

Action line: C8 Culture (tbc) (UNESCO) ............................................................................................................. 23

Action line: C4: Capacity Building Leadership, Innovation and Capacity Building (ITU/UNESCO/ISOC) .. 24

Action line: C1/C7e-gov/C11 (UNDESA) ............................................................................................................ 25

Action line: C5 Confidence and Cybersecurity in Cyberspace (ITU) ................................................................. 26

Action line: C9 Media, Media Regulation: Broadcasters and Social Media (UNESCO) .................................. 27

Action line: C7 e-Environment: e-Waste (UNEP) ................................................................................................ 28

Action line: C7 e-Business (UNCTAD/ITC) ........................................................................................................ 29

Action line: C10 Ethics (UNESCO) ...................................................................................................................... 30

Action line C7: e-Environment (ITU/UNEP/WMO)............................................................................................ 31

Action line C7: e-agriculture (FAO) ...................................................................................................................... 32

Action line: C7 E-health (WHO/ITU) ................................................................................................................... 33

Action line: C3 Access & C7 E-science: Open Access (UNESCO, IFLA and EIFL) ....................................... 34

Interactive Sessions ..................................................................................................................................................... 35

Interactive Sessions: Regional Commissions ...................................................................................................... 36

Interactive Sessions: Measuring the ICT sector for Political Analysis (ITU/UNCTAD) ............................... 37

Interactive Sessions: Remote Participation (ITU/CIVITECH/Partners) ............................................................. 38

Interactive Sessions: WSIS Stocktaking WSIS Implementation Success Stories .............................................. 39

United Nations Group on the Information Society ................................................................................................... 41

Thematic Workshop .................................................................................................................................................... 42

Thematic Workshop: Education and ICTs (CoNGO)........................................................................................... 43

TABLE OF CONTENT Thematic Workshop: New challenges to protect children online in the era of non-stop connectivity ...... 44

Thematic Workshop: The Al-Shaifa Hospital Information system (Universal Health Information hand in hand

with Universal Health Care) (Oman) ..................................................................................................................... 45

Thematic Workshop: E-Gov Strategy (UAE) ....................................................................................................... 46

Thematic Workshop: Mock Botnet Investigation (World Federation of Scientists /ITU) ................................. 46

Thematic Workshop: Institutional Choice in Global Communications Governance (University of Zurich) ... 48

Thematic Workshop: Domain name Industry in UAE, changing the landscape (UAE) .................................... 49

Thematic Workshop: Child Online Protection in Africa, (ITU) .......................................................................... 50

Thematic Workshop: Managing human recourses at national level - How Oman is managing a huge

workforce to supplement its own. (Oman) ............................................................................................................ 51

Thematic Workshop: ICT4D Partnership, (ICT4D Collective) ........................................................................... 52

Thematic Workshop: Impact of ICT (WEF) ......................................................................................................... 54

Thematic Workshop: Pathways to Sustainable Energy for ALL (ITU) ............................................................. 55

Thematic Workshop: Role and Responsibility of Internet Intermediaries in the Field of Copyright (World

Intellectual Property Organization (WIPO)/ Internet Society(ISOC)) ................................................................ 57

Thematic Workshop: Mainstreaming Crisis Mappers and Social Media in Crisis, (ICT4Peace) ..................... 58

Thematic Workshop: Greater Government Transparency and Citizen Engagement to Promote Effectiveness

and Accountability in Public Service Delivery (UNDESA/ITU) ....................................................................... 59

Thematic Workshop: ICT and Road Safety (ITU)............................................................................................... 62

Knowledge Exchanges ................................................................................................................................................ 63

Country Workshops .................................................................................................................................................... 64

Country Workshop: Implementation of WSIS Action Lines in India ................................................................. 64

Country Workshop: e.Oman - a strategy that transformed the society with e-skilled in less than five years ... 65

Country Workshop: Implementation of WSIS Action Lines in UAE ................................................................. 67

Country Workshop: Implementation of WSIS Action lines in Bangladesh ........................................................ 68

Country Workshop: e-skilling Africa for equitable prosperity and global competitiveness (South Africa Case)

.................................................................................................................................................................................. 69

Publications Release and Briefs ................................................................................................................................. 70

Brief: Broadband Commission .............................................................................................................................. 70

Brief: Connectivity Scorecard 2011....................................................................................................................... 70

Publication: United Arab Emirates Report – Information Society ...................................................................... 71

Brief: Girl’s Day ...................................................................................................................................................... 72

Brief: The ICT Exploratorium (UAE)................................................................................................................... 72

Publication: Measuring the WSIS targets. A statistical framework ............................................................... 72

Brief: UNGIS ......................................................................................................................................................... 73

Brief: ........................................................................................................................................................................ 73

TABLE OF CONTENT Tuesday 17 May, 14:00-14:30 Room IX ............................................................................................................... 73

Brief: Development of the knowledge base for vulnerable children online .TaC .............................................. 73

Brief: International Telecommunication Regulations 2012 ................................................................................. 73

Brief: Briefing Session on UNESCO World Press Freedom Day Celebration Events ...................................... 74

Publications: e- environment .................................................................................................................................. 74

Publication: M-Government: Mobile Technologies for Responsive Government and Connected Societies ... 76

Publication: .............................................................................................................................................................. 76

Role and Responsibility of the Internet Intermediaries in the Field of Copyright .............................................. 76

Comparative Analysis of National Approaches to the Liability of Internet Intermediaries WIPO ................... 77

Perspectives on Policy Responses to Online Copyright Infringement – An Evolving Policy Landscape ........ 77

Reception ..................................................................................................................................................................... 79

Exhibition .................................................................................................................................................................... 80

World Telecommunication and Information Society Day........................................................................................ 81

Action Line Facilitator‟s Meeting .............................................................................................................................. 82

Parliamentary Forum................................................................................................................................................... 84

Internet Governance Forum ........................................................................................................................................ 86

Internet Governance Forum: Open consultation ................................................................................................... 86

Internet Governance Forum: MAG ........................................................................................................................ 86

Closing Ceremony ....................................................................................................................................................... 87

Acronyms: ALFM: Action Line Facilitation Meeting HL: High-Level

HLD: High-Level Dialogue

IFM: Interactive Facilitation Meeting

IS: Interactive Session TW: Thematic Workshop

CW: Country Workshops

UNGIS: United Nations Group on the Information Society

WTISD: World Telecommunication and Information Society Day

Draft Agenda

Draft Agenda

Opening Ceremony

Opening Ceremony Monday 16 May 2010, 09:30 – 10:30, (Governing Body Room) (E/F/S) (Overflow Room II: audio only)

The opening ceremony will mark the official beginning of the WSIS Forum 2011. It will include welcoming remarks from organizers and the host, and representatives from Government, Private Sector and Civil Society. The speakers will provide the key messages of the Forum inviting the participants to a series of high-level dialogues and interactive sessions addressing issues critical to WSIS implementation in multi-stakeholder set-ups.

Master of Ceremony: Dr Tim Unwin, Royal Holloway, University of London

Mr Ban Ki-moon, Secretary-General, United Nations (Video Message)

Dr Hamadoun Touré, Secretary-General, ITU

Mr Janis Karklins, Deputy Director-General, UNESCO

Dr Supachai Panitchpakdi, Secretary-General, UNCTAD

Ms Cécile Molinier, Director, UNDP, Geneva

Mr Juan Somavia, Director-General, ILO

H. E. Mr Mohamed Nasser Al Ghanim , Director-General ,Telecommunications Regulatory Authority, UAE

Mr John Davies, Intel Corporation, Vice President Sales and Marketing Group, General Manager Intel World Ahead

Program

Mr Cyril Ritchie, President, Conference on NGOs in Consultative Relationship with the UN (CoNGO)

HIGH-LEVEL SEGMENT High-Level Opening Session: Working Together Towards 2015 Monday 16 May, 10:30 – 13:00, (Governing Body Room) (E/F/S) The High-Level opening session will celebrate partnerships and collaborations amongst WSIS Stakeholders while working together towards 2015. The WSIS Process is a multi-stakeholder process and its success in achieving the internationally agreed goals depends on successful, win-win partnerships. The goal of WSIS is to work together in

multistakeholder set-ups to achieve a common vision, desire and commitment to build a people-centric, inclusive and development-oriented Information Society where everyone can create, access, utilize and share information. The High-level opening session will set the tone for the dialogues and interactive sessions schedules over five days. Interactive Moderator: Dr Tim Unwin, Royal Holloway, University of London

Welcome Note: Mr Houlin Zhao, Deputy Secretary -General, ITU

H.E Eng. Baryalai Hassam, Deputy Minister Technical, Afghanistan

H.E. Elmir Velizadeh, Deputy Minister, Ministry of Communications and Information Technologies (MC&IT),

Azerbaijan

H.E. Archt Yeafes Osman, State Minister, Ministry of Science & ICT, Bangladesh

H.E. Vidovic Rudo, Ministry of Communications and Transport, Bosnia and Herzegovina (tbc)

H.E. Concilie Nibigira, Minister, Ministry of Telecommunications, Information and Communications and Relations

with Parliament, Burundi

H.E. Méndez Menendez Luis Eduardo, Superintendente, Superintendencia General de Electricidad y

Telecomunicaciones, El Salvador (tbc)

H.E. Kapil Sibbal, Minister for Communications and Information Technology, India

H.E. Lic. Dionisio A. Pérez Jácome Friscione, Secretario de Comunicaciones y Transportes, Mexico

H.E. Lazovic Vujica, Deputy Prime Minister, Government of Montenegro (tbc)

Dr Salim Sultan Al Ruzaiqi, Chief Executive Officer, Information Technology Authority, The Sultanate of Oman

H.E. Ivan John E. Uy, Chairman, Commission on Information and Communications Technology, Philippines

H.E. Jasna Matic, Minister, Ministry of Telecommunications and Information Society, Republic of Serbia

H.E. Mohamed Nasser Al Ghanim , Director General , Telecommunications Regulatory Authority, UAE

Ms Kristin Peterson, Chief Executive Officer, Inveneo (tbc)

Ms Anriette Esterhuysen, Executive Director, Association for Progressive Communication

HIGH-LEVEL SEGMENT

High-Level Dialogues The high-level dialogues provide a interesting blend of an expert panel and audience interaction on specific topics

identified as relevant and crucial within the mandate of the WSIS.

HLD1: Right to Communication: New Social Media and Social Transformations Wednesday 18 May, 09:00 – 11:15, Room II (E/F)

HLD2: Innovation for Digital Inclusion Wednesday 18 May, 09:00 – 11:15, Room V (E/F)

HLD3: ICTs as an Enabler for Development of LDCs Thursday 19 May, 09:00 – 11:15, Room II (E/F)

HLD4: Building Confidence and Security in Cyberspace Thursday 19 May, 09:00 – 11:15, (Governing Body Room) (E/F)

HIGH-LEVEL SEGMENT

HLD1: Right to Communication: New Social Media and Social Transformations Wednesday 18 May, 09:00 – 11:15, Room II (E/F)

HLD No 1 will provide an interesting blend of an expert panel and audience interaction on the Right to Communication: New social media and social transformations Access to information and the capacity to be able to enjoy the “right to communication” are essential to the realization of greater equity in a global society. That is, information and communication are both “resources” whose ethical usage and distribution create the conditions for democracy and greater well-being. Communication and information are not, however, “givens.” The right to communication and the free access to information can be impacted by various actors through diverse array of objectives, including political control, technical initiatives, right-oriented campaign, industrial policy and

regulation, security, users, and etc. The global digital divide is therefore the site from which new core-periphery relations emerge and find themselves contested. In other words, ICTs and the formation of responsible cyber-citizens are intrinsically ethical issues and ethics, which has long occupied itself with what constitutes “good” social behavior, stands to inform our relationship to ICTs and our virtual social behavior. The high-level debate will bring together stakeholders from all over the world ranging from technology experts, policy specialists, to users and cyber-activists to provide insight into the “right to communication” and its ethical implications. In

turn, this debate will offer the means to reconsider humanity‟s immersion in a socio-eco-techno apparatus that compels mankind to communicate in new ways. The panel will also encourage brainstorming and debates on burning issues of the “right to communication” related to the WSIS Plan Actions. The whole discussion will ultimately inform the ongoing implementation process of WSIS and contribute to building inclusive knowledge societies that put the potential of ICTs at the service of ethical conduct and cyber-citizenship.

Panellists:

Mr Slim Amamou, Secretary of State for Youth & Sports, Tunisia. Member of Internet Engineering Task Force

and the World Wide Web Consortium. Blogger, Cyber-activist.

Ms Victoria Nash, Research and Policy Fellow at the Oxford Internet Institute, University of Oxford, UK

Mr Mark Coeckelbergh, University of Twente, Netherlands

Ms Denisa Kera, National University of Singapore

Ms Nermine El Saadany, Director, International Relations Division, Ministry of Communications and

Information Technology, Cairo, Egypt (tbc)

HIGH-LEVEL SEGMENT HLD2: Innovation for Digital Inclusion Wednesday 18 May, 09:00 – 11:15, Room V (E/F)

HLD No. 2 will provide an interesting blend of an expert panel and audience interaction on Innovation for Digital Inclusion. The ICT industry undergoes fast changes, as has been noted in several examples from all across the world that innovation

plays a big role in ensuring Digital Inclusion. Innovative technologies can turn the “digital divide” into a “digital opportunity” bringing the benefit of ICTs to all segments of the population, in particular those in underserved communities and developing countries. Future applications and services have the potential to build the ubiquitous society, and several components make important ingredients in achieving digital inclusion. Thus enabling universal, sustainable, ubiquitous and affordable access to ICTs by all. In order to provide equal telecommunications access to villages, schools and health centers in remote areas, various

innovative broadband models have recently been developed jointly by multi-stakeholders. These innovative technologies will help bring the benefits of ICTs to all segments of the population, in particular those in underserved communities and developing countries. This HL Dialogue brings together innovators, implements and end users to discuss and debate the role of innovation for digital inclusion and its application in different parts of the worlds.

Moderator: Dr Reinhard Scholl, Deputy Director, Telecommunication Standardization Bureau, ITU (tbc) Panellists:

Panellists:

Mr Houlin Zhao, Deputy Secretary-General, ITU

H.E. Mr Concilie Nibigira, Minister, Ministry of Telecommunications, Information, Communication and

Relations with Parliaments, Burundi

H.E. Mr Ivan John E. Uy, Secretary, Commission on Information and Communications Technology, Philippines

H.E. Ms Jasna Matic, Minister, Ministry of Telecommunications and Information Society, Republic of Serbia

H.E. Mr Mohamed Nasser Al Ghanim , Director General – Telecommunications Regulatory Authority, UAE

H.E. Dra. Maki Esther Ortiz Domínguez, Deputy Minister for Integration and Health Sector Development,

Mexico

Mr Mark Summers, Chief Innovation Officer, Inveneo (TBC)

Mr Ali Ghodhbani, CEO , Tunisie Telecom

Mr John Davies, Intel Corporation, Vice President Sales and Marketing Group, General Manager Intel World

Ahead Program

Mr İlker Helvaci, Vice President, Business Development and Marketing, SEBIT ,Turk Telekom Group

HIGH-LEVEL SEGMENT HLD3: ICTs as an Enabler for Development of LDCs Thursday 19 May, 09:00 – 11:15, Room II (E/F)

HLD No. 3 will provide an interesting blend of an expert panel and audience interaction on ICTs as Enabler for Development in LDCs

New information and communication technologies (ICTs) have become critical enablers for sustained human development. There are now numerous examples as to how ICTs have contributed to eradicate poverty, bring to the most vulnerable and marginalized populations basic services for the first time in history, and giving them voice in governance processes. Least developed countries (LDCs)confront extreme poverty and pervasive social exclusion. They also have to deal with limited access to education, health and other key social services, depletion of natural resources; and poor infrastructure and access to ICTs.

But to a large extent, LDCs also have the benefit of the rapid diffusion of new technologies. In particular, the explosive growth of mobile phones has also taken place in most if not all LDCs. This has mainly been due to improved political stability, the low-cost and ease of use of wireless technologies, and an open and competitive environment in the sector. In the last 10 years several developing countries have graduated out of the LDC category. ICTs have played a key role in the general development of most of the LDCs as they can be a catalyst not only for economic growth but also for human development. For instance, ICTs can assist in tackling extreme poverty, structural weaknesses, climate change issues, and the overall vulnerabilities that populations in LDCs are frequently exposed to, such as natural disasters and famines.

This high-level dialogue will share these emerging trends, best practices and lessons learned, and attempt to identify obstacles and constraints that may frustrate socio-economic development in LDCs. Views will be shared by the LDCs themselves and development partners. The discussions of this dialog will also carry forward the discussions at the UNGIS side event during the LDC IV Conference at Turkey. Moderator: Mr Cosmas Zavazava, Chief, a.i. Project Support and Knowledge Management Department and Head of

LSE Division

Panellists:

Mr Brahima Sanou, Director Telecommunication Development Bureau, ITU

H.E. Mr Mothejoa Metsing, Minister, Ministry of Communications, Science and Technology, Lesotho

H.E Eng. Baryalai Hassam Deputy Minister, Ministry of Communications and Information Technology

(MCIT), Islamic Republic of Afghanistan (tbc)

H.E. Ambassador Oğuz Demiralp, Permanent Representative of Turkey to the U.N., Geneva (tbc)

Dr Mongi Hamdi, Head Science Technology and ICT Branch , Division on Technology and Logistics (DTL) ,

UNCTAD

Mr Salvator Nizigiyimana, CEO, Office national des télécommunications du Burundi (ONATEL),Burundi

Mr Chris Locke, Managing Director GSMA Development Fund, GSMA

Mr Randy Ramusack, United Nations Technology Officer, Microsoft Corporation

HIGH-LEVEL SEGMENT HLD4: Building Confidence and Security in Cyberspace Thursday 19 May, 09:00 – 11:15, (Governing Body Room) (E/F)

HLD No. 4 will provide an interesting blend of an expert panel and audience interaction on Confidence and Security in Cyberspace

By bringing together governments, private sector, international organizations, civil society, and academia from all over the world, the High-Level Dialogue will offer an opportunity to discuss in an interactive session the measures that can be

adopted to foster an enabling environment to confidently use Information and Communication Technologies (ICTs). The growing incidence of cyberthreats and cybercrime, from financial and identity related frauds to illicit use of ICT services and applications, undermines the willingness to fully exploit the potential benefit of the Information Society, limiting the opportunity to use ICTs as enabler to improve effectiveness and efficiency of the online presence. Through the discussion, high-level panellists will introduce challenges and solutions that are undertaking to build a safer interconnected world as well as best practices and actions that make difference in the cyberspace. Thus, it will be a unique opportunity to give participants a wide view on the effective and efficient measures to be adopted. List of speakers:

Moderator: Dr Tim Unwin, Royal Holloway, University of London

Panellists:

Dr Hamadoun Touré, Secretary-General, ITU

H.E. Mr Haruna Iddrisu, Minister of Communications, Ghana (tbc)

H.E. Mr Mohamed Nasser Al Ghanim, Director General – Telecommunications Regulatory Authority, UAE

Mr Alexey Kostarev, Co-Founder and CEO, I-Jet media

Mr Mohd Noor Amin, Chairman, International Multilateral Partnership Against Cyberthreats (IMPACT)

Mr John Mroz, CEO, East West Institute (EWI) (tbc)

Mr Rainer Wieland, Vice President, European Parliament

Ms Marielos Hernandez, Executive President of PANI, Costa Rica (tbc)

ACTION LINE INTERACTIVE FACILITATION MEETINGS

Action Line Interactive Facilitation Meeting (ALFM)

The Tunis Agenda for the Information Society states that the WSIS implementation mechanism at the international level should be organized taking into account the themes and action lines in the Geneva Plan of Action, and moderated or facilitated by UN agencies when appropriate. It also states that ITU, UNESCO and UNDP should play a leading facilitating role in the implementation of the Geneva Plan of Action.

Each year, during the WSIS Forums held in May, the WSIS Action Line Facilitators:

Provide reports on the year's activities on their respective Action Lines Organize Interactive Action Line Facilitation Meetings on their respective Action Lines.

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action Line: C3 Access Persons with Disabilities (UNESCO) Monday 16 May, 14:45 – 16:15, Room II (E/F) The ALFM C3 will provide an opportunity to report, discuss and debate on issues concerning “Access Persons with Disabilities”

This interactive debate will explore existing and potential usage of ICTs to improve access by persons with disabilities to information and knowledge and encourage their participation in social, economic and political life. ICTs are effective tools to reach out to persons with disabilities, and can improve their quality of life by providing new educational and employment opportunities as well as promote their social inclusion and participation.

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action Line: C2 ICT Infrastructure (ITU) Monday 16 May, 14:45 – 16:15, Room IX The ALFM C2 will provide an opportunity to report, discuss and debate on issues concerning “ICT Infrastructure”

Broadband Infrastructure for connecting the unconnected

WSIS Forum Action Line C2 Interactive Facilitation Meeting will be organized as panel discussion by the theme “Broadband Infrastructure for connecting the unconnected“. High-Level panellists, from administration, civil society and private sectors will provide their perspective on the role of broadband network in rural and remote areas will be discussed from broad viewpoints such as evolution of technologies, standards and interoperability, cost-effectiveness, countries‟ best practices, role of administrations and private sectors, and social impacts.

Program

- Opening /Keynote Speech (35 mins)

o BDT Director and Ministers

- Moderator‟s briefing (10mins)

o Organization of the session

- Panel Discussion (by Moderator and Panellists) (40mins)

o prepared subjects & audience participation (if any)

- Wrap-up & Closing (5mins)

Subjects of Panel Discussion

(1) Evolving broadband infrastructure

- Evolution of infrastructure for supporting evolving broadband services

o Necessity of model projects in developing countries

o Solution for energy sources & power supply

- Customer requirement and related operator‟s duty

o Price, QoS, transparency, openness, etc..

- Role of standards for development of Broadband Wireless

- Role of administration for providing broadband to rural and remote areas

o Utilization of Multipurpose Telecentres

o Other useful tools (capacity building & training)

ACTION LINE INTERACTIVE FACILITATION MEETINGS (2) Broadband for rural and remote areas

- ITU experience on broadband wireless in developing countries

o Wireless broadband project in Africa

o National projects for broadband connectivity

(3) Success story of wireless broadband infrastructure deployment

(4) Cost effective infrastructure and simplicity of the network

- Cost effective infrastructure and simplicity of the Network

o Importance of simplicity of NW (protocol layers) by identifying necessary/unnecessary functions in

developing countries

o Providing low cost and efficient electrical supply for rural infrastructure thought standardized solutions

(5) Social impact of broadband

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action Line: C7 E-learning: Teachers Count (UNESCO) Monday 16 May, 16:30 – 18:00, Room II (E/F) The ALFM C7 will provide an opportunity to report, discuss and debate on issues concerning “ teachers Count”

Within the framework of Action Line C7 e-learning, this year‟s facilitation meeting will focus on the impact of ICTs on

teaching and on the role of teachers in applying ICTs in their work. Special consideration will be given to the UNESCO ICT Competency Framework for Teachers (ICT CFT). The implications for governmental policy makers, teachers, and teacher training providers will be discussed, with particular reference to the interaction among the international and national competency standard setters and standards implementers, by probing the following interrelated questions:

• Are teachers assuming their appropriate roles in enabling effective e-learning?

• How and to what extent can teachers be groomed to be a qualified e-learning enablers?

The meeting will be moderated by the Assistant Director-General for Communication and Information of UNESCO and

facilitated by four multi-stakeholder panellists from UNESCO, the governmental sector, teachers‟ unions, and teacher training providers.

Provisional Programme

16:30-16:35 Introduction by moderator, Mr Janis Kārkliņš

16:35-16:50 Presentation of UNESCO ICT CFT: Main Outputs and Implementation plan

16:50-17:10 ICT Competency Standard Framework for Teachers: The Governmental Perspective and National Initiatives - Mr Gonzalez Jose Fernando

17:10-17:25 Teachers‟ Perspective: What ICT Competency and Professional Development Supports Do We Need? – Representative of Education International (The Global Teachers‟ Union)

17:25-17:40 Teacher Training Providers‟ Perspective: How Can We Groom Teachers and Motivate Talents? – Mr Bart Dewaele

17:25-18:00 Open debate

18:00 Closing

List of panelist

Role and

representivity Name Job Title Entity Email

Moderator Janis Karklins ADG/CI UNESCO j.karklins@unesco.org Panellist Governmental

policy maker

Gonzalez Jose Fernando

Vice Minister of Basic

Education

Ministry of the Public

Education , Mexico

Panellist Teacher training

providers – civil society

Mr Bart Dewaele

Director General

VVOB HQs in Brussel

Bart.Dewaele@vvob.be

Panellist Teachers (Union)

The participation

ACTION LINE INTERACTIVE FACILITATION MEETINGS has been confirmed, but the name TBC

Panellist UNESCO

Schioler, Peter

or Fengchun Miao

UNESCO p.schioler@unesco.org f.miao@unesco.org

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action Line: C6 Enabling Environment (ITU) Monday 16 May, 16:30 – 18:00, Room IX The ALFM C6 will provide an opportunity to report, discuss and debate on issues concerning “Enabling Environment”

Cloud computing – new platform for innovation. Challenges and opportunities for policy-makers, regulators and

all ICT stakeholders

This WSIS Forum Action Line C6 Interactive Facilitation Meeting will be organized as panel discussion by the theme “Cloud computing – new platform for innovation. Challenges and opportunities for policy-makers, regulators and all ICT stakeholders“.

This year‟s facilitation meeting, will explore the cloud computing theme as technology that can help companies especially SMEs to reduce their IT costs and governments to provide services to populations at lower costs. Discussion will focus on

the advantages and challenges that governments, industry and other ICT stakeholders may encounter with cloud computing. These benefits require a coherent regulatory framework that ensures transparency, data protection and respect for their integrity. The panel will therefore address the challenges linked to the legal and regulatory issues of cloud computing which are very specific in terms of sovereignty, privacy and security.

During the session, particular attention will be given to issues related to: 1) Enabling policies and regulations

Role of the regulators at the national and international level: setting standards for security, rights of users regarding the data stored in the cloud, openness, portability, data roaming, sovereignty of services etc.

a) Role of government, regulators, industry, civil society entities and international organizations in building the standardized legal framework for cloud computing services considering efficiency in the data protection, liabilities of cloud host and responsibilities of cloud actors etc.

Data security concerns: data protection b) Security implications for cloud companies/organizations and in particular of users in terms of privacy, data

protection and access to remotely stored data. c) How to enhance the security and robust data protection at the same time avoiding the use of protectionists

measures that may hold back the development of cloud computing and limit the market opportunity

2) Free competition on the cloud market and technology neutrality: private sector experience and expectations on cloud computing, a) Business/product success stories, b) Promise and vision of cloud computing for private sector

At the WSIS Forum 2011, in its Facilitator Role for WSIS Action Line C6, ITU and other representatives of international organizations, administrations, private sectors and civil society will share good practices regarding provision of broadband

infrastructure for connecting the unconnected among national, local, nongovernmental and civil society organizations working in this area. Key questions of the session include:

What are the major challenges and requirements to evolve broadband infrastructure for supporting evolving broadband services?

How to enhance the international cooperation of the regulators on the cloud trans-borders market? How to enhance and foster the regulatory initiatives such as: binding codes of conduct and practice? How to adapt the guidelines and legal rules to the technology rapid changes? How to harmonize the legal framework at the international level in order to give fair and equal rights for all cloud

computing actors on cloud market, and to avoid unfair advantages and monopoly?

ACTION LINE INTERACTIVE FACILITATION MEETINGS Tentative Programme

16:30 – 16:40 Opening remarks of the interaction session by Mr Brahima Sanou Director of the Telecommunication Development Bureau, ITU

16:40 – 16:50 Key note speech

H.E. Mr Kapil Sibbal, Minister for Communications and Information Technology, India

(to be confirmed)

16:50 – 17:40 Interactive debate among panelist

Moderator: Mr Mario Maniewicz, Chief, Policies & Strategies Department BDT/ITU

Panellist:

1. Dr Yuri Hohlov Chairman of the Board of Directors Institute of the Information Society, Russian Federation

2. Mr John Davies, Intel Corporation,

Vice President Sales and Marketing Group, General Manager Intel World Ahead Program

3. Dr Imad Hoballah

Acting Chairman & CEO Telecommunications Regulatory Authority of Lebanon

4. Mr Rabevohitra Jean Marie

PICOM - Ministry of Telecommunications, Posts & ICT Madagascar (To be confirmed)

5. Mr Randy Ramusack,

United Nations Technology Officer Microsoft Corporation

6. ITU/IS department representation

(To be confirmed)

17:40 – 17:55 General discussion – open to the floor: onsite and remote audience

The moderator opens the discussion addressing the questions to the panel and then to the floor:

Asks speakers from the floor to give their name and organization before making an intervention.

Invites the panel speakers to comment on interventions from the floor.

ACTION LINE INTERACTIVE FACILITATION MEETINGS Useful weblinks:

Official page of the WSIS Process as UN Process

www.wsis.org Official page of the ITU and WSIS related issues

www.itu.int/wsis-itu Page of the Council Working Group on WSIS

www.itu.int/wg-wsis WSIS Forum 2011

www.wsis.org/forum ITU-D page for WSIS Action Line C6

http://www.itu.int/ITU-D/treg/

17:55 – 18:00 Wrap-up by the moderator

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action line: C8 Culture (tbc) (UNESCO) Tuesday 17 May, 14:45 – 16:15, Room II (E/F)

The ALFM C8 will provide an opportunity to report, discuss and debate on issues concerning “Culture”

Within the framework of Action Line C8 Cultural and Linguistic Diversity, the preserving indigenous people‟s culture is placed on the core of the inclusive knowledge based Information Society. This year‟s meeting will therefore focus on the theme of promoting indigenous education and intergenerational transmission of indigenous knowledge.

While States recognize the right of education as a universal right, the indigenous experience with education includes a history of negative impacts including the suppression of indigenous languages, culture & knowledge. The UN Declaration

on the Rights of Indigenous Peoples attempts to respond to the issues involved in education and indigenous peoples in several articles, most notably Article 13, 14 and 15. Concepts surrounding the right to indigenous education include:

a) Intergenerational transmission of indigenous histories, languages, oral traditions, philosophies, writing systems and literatures (Art 13);

b) Indigenous communities' right to establish and control their own education systems, delivered in their own languages and in a manner appropriate to their cultural methods of teaching and learning (Art 14);

c) The right to the dignity and diversity of their cultures, traditions, histories and aspiration which shall be appropriately reflected in education (Art 15)

The C8 discussion will provide an opportunity to discuss how indigenous peoples, UNESCO, governments and the private sector are responding to these issues through the Information Society and the use of ICTs.

Speakers include Malia Nobrega of the International Indigenous Task Force and Teanau Tuiono of UNESCO.

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action line: C4: Capacity Building Leadership, Innovation and Capacity Building (ITU/UNESCO/ISOC) Tuesday 17 May, 14:45 – 16:15, Room V

The ALFM C4 will provide an opportunity to report, discuss and debate on issues concerning “Capacity Building Leadership, Innovation and Capacity Building”

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action line: C1/C7e-gov/C11 (UNDESA) Wednesday 18 May, 11:30 – 13:00, Room II

The ALFM C1/C7e-gov/C11 will provide an opportunity to report, discuss and debate on issues concerning

The Sixth Facilitation Meeting of Action Lines C1, C7eGovernment and C11 during the WSIS Forum 2011 will take place on 18th May 2011. The purpose of the Meeting, which is open to all stakeholders from the public and private sectors, the civil society, the international organizations, is to provide a platform for participants to exchange information and experiences; to identify the propriety areas for implementation within the Action Lines; and to create synergies among different stakeholders for more effective knowledge sharing and collaboration in order to ensure the implementation of WSIS at the international, regional and national levels.

The meeting could also contribute to further coordination of major stakeholders „ activities to support strategic planning

and implementation of accessible, inclusive and participatory governments. One of the current trends for e-government

development is active and strong citizens‟ and businesses‟ involvement in public services delivery. This tendency is based

on an unprecedented accessibility and openness of public administrations data and possibilities for citizens and businesses

to build value added public services on top of it. It is also one of the challenges for governments to have reliable set of

indicators and methodologies to measure new emerging effects of development.

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action line: C5 Confidence and Cybersecurity in Cyberspace (ITU) Wednesday 18 May, 11:30 – 13:00, Room XI

The ALFM C5 will provide an opportunity to report, discuss and debate on issues concerning “Confidence and Cybersecurity in Cyberspace”

This session will provide a forum for facilitating discussions on the work carried out in the area of cybersecurity under Action Line C5 and will discuss how best to build confidence and security in the use of ICTs through a global platform for dialogue and cooperation. Specific areas where cooperation and collaboration are needed include inter alia:

1. Legal measures 2. Technical and Procedural measures 3. Organizational Structures 4. Capacity Building 5. International Cooperation

Moderator: Mr Alexander Ntoko, ITU WSIS C5 Focal Point and Head of Corporate Strategy Division, ITU

Panellists:

Mr Lic. Juan Carlos Guel López, Coordinator, Electronic Crime Prevention Coordination Ministry of Public Security

Eng. Badar Ali Al-Salehi, Director, Oman National CERT

Prof Solange Ghernaouti – Hélie, Professor, Faculty of Business and Economics – HEC, University of Lausanne

Mr Ilias Chantzos, Director EMEA & APJ Government Relations, Symantec Corporation

IMPACT (tbc)

UNESCO (tbc)

ITU

COP Related

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action line: C9 Media, Media Regulation: Broadcasters and Social Media (UNESCO) Wednesday 18 May, 14:45 – 16:15, Room XI (E/F)

The ALFM C9 will provide an opportunity to report, discuss and debate on issues concerning “Media, Media Regulation: Broadcasters and Social Media”

The meeting explores various guidelines and media regulation frameworks of broadcasters, particularly PSB,

and the emerging social network platforms, which feed into crosscutting subthemes of WSIS C9. Recent

outcomes, guidelines and publications on the subject will be presented by panellists and debated with

stakeholders. UNESCO will take the opportunity to launch its new publications “A Global Legal Survey of PSB”

and “Guidelines for Broadcasters on Promoting user-generated Content and Media and Information Literacy”.

Provisional Agenda:

Chair: Mrs Elizabeth Smith, Transforming Broadcasting

14:45 Opening Remark by Representative of UNESCO

14:50 Presentations by Panellists

10’ A Global Legal Survey of Public

Service Broadcasting

Mr Toby Mendel, Executive Director,

Centre for Law and Democracy

10’ Guidelines for Broadcasters on

Promoting user-generated Content

Mrs Elizabeth Smith, Transforming

Broadcasting

10’ Media Matter and Citizens Care:

Citizens‟engagement with the Media

Ms Ammu Joseph Expert, blogger and

independent journalist, India

15:30 Reporting Session

10’ Transition from Analogue to Digital

Broadcasting Mr István Bozsóki, BDT/PRI/TND, ITU

15:40 Open floor to other stakeholders at present

30’ Q&A

16:10 Close Remark by Chair

Remote Moderator and Contact: Ms Xianhong Hu (x.hu@unesco.org), Communication and Information Sector,

UNESCO.

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action line: C7 e-Environment: e-Waste (UNEP) Wednesday 18 May, 14:45 – 16:15, Room V

The ALFM C7 will provide an opportunity to report, discuss and debate on issues concerning “e-Environment: e-Waste”

Avoiding e-waste - Moving to environmentally sound life-cycle management of ICT equipment

Uncontrolled dumping of obsolete e-products and material recovery processes without adequate protective measures

have resulted in environmental pollution while exposing millions of people to toxic substances and emissions. The technology for environmentally sound dismantling and disposal of e-waste exists, but it has to be linked to the product life-cycle to become economically viable. The thematic workshop on environmentally sound life-cycle management of ICT equipment will focus on the question

how efforts to bridge the digital divide can follow the life-cycle approach to avoid problems for the health of workers and the general public as well as for the environment. It is the intention to bring together panelists from countries, different organizations, private sector and investment partners dealing with ICT to brainstorm on possible ways of establishing partnerships that link environmentally sound management of end-of-life computing equipment into ICT development programmes, including financing, infrastructure strengthening and education on national, regional and international level. Expected outcome from the discussion is a clearer view on how ICT stakeholders need to be interlinked to support ICT for development in a sustainable way to avoid

or management e-waste in an environmentally sound way. It is expected that the panelists focus on strengthening green economy in the ICT sector, which can be discussed as a concrete contribution in the Rio+20 context. The tentative the list of panelists is:

Gael Gregoire, Senior Environmental Specialist, World Bank

NN, Ministry of Communication and Information Technology (MCIT), Egypt (tbc)

NN, Permanent Mission of Mexico to the UN in Geneva (tbc)

Flavio Cucchietti, Telecom Italia

Katharina Kummer Peiry, Executive Secretary, UNEP Secretariat of the Basel

Convention, Moderator The panelists will be asked to give an opening statement after a brief introduction to the topic by the moderator, and thereafter enter in an interactive discussion, also involving the audience towards the end of the session.

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action line: C7 e-Business (UNCTAD/ITC) Wednesday 18 May, 14:45 – 16:15, Room IX

The ALFM C7 will provide an opportunity to report, discuss and debate on issues concerning “e-Business”

MOBILE MONEY SOLUTIONS for SMALL ENTERPRISES

This interactive dialogue will focus on how mobile money can offer solutions for small enterprises. It will discuss some of the trends on mobile financial services for small enterprises and the positive and negative impacts that the development of mobile money solutions can bring. It will consider emerging business models and address key regulatory issues governments face to create an enabling regulatory environment. Panellists will include representatives from the private sector, academia, and international organizations.

Key questions include:

o What explains why mobile money services are being taken up more quickly in some developing countries than in others?

o What kind of mobile money services are emerging that can support small enterprises and which of these have proven the most useful?

o What challenges do small enterprises face in benefiting from mobile financial services and what are some of the pitfalls of the development of mobile money?

o How can government policies become more effective in creating an enabling environment for a larger number of small enterprises to benefit from financial services at a lower cost?

o What consumer rights have emerged, and how can they be addressed? The discussion will continue during the following session on e-agriculture, which will highlight the opportunities that mobile applications offer for rural development.

For more information, please contact Ms Marta Pérez Cusó (marta.perez.cuso@unctad.org)

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action line: C10 Ethics (UNESCO) Wednesday 18 May, 16:30 – 18:00, Room XI (E/F)

The ALFM C10 will provide an opportunity to report, discuss and debate on issues concerning “Ethics”

The questions posed by the ethics of science and technology, let alone cyber-ethics, are broad, ever-changing, and complex. Therefore, for hermeneutic purposes, we propose that the Interactive Facilitation Meeting on Cyber and Information Ethics, telescope 4 principle axes: Property, Freedom/Security, Malice, and Privacy.

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action line C7: e-Environment (ITU/UNEP/WMO) Wednesday 18 May, 16:30 – 18:00, Room V The ALFM C7 will provide an opportunity to report, discuss and debate on issues concerning “e-Environment”

“From WSIS to Rio+20: The role of ICTs to promote sustainable development

and the green economy transition”

The issue of sustainable development has been high on the global agenda since the first Earth Summit, held in Rio de Janeiro (Brazil) on 1992. Despite the progress achieved in raising awareness about the implications of the current development paradigm, the global community has agreed to come together twenty years later to secure renewed political commitment for sustainable development and assess the progress to date in the implementation of the outcomes of the major summits related to sustainable development. The United Nations Conference on Sustainable Development (UNCSD 2012 or Rio+20 conference)1 will address new and emerging challenges to advance on the transition towards a green economy in the context of sustainable development and poverty eradication, and strengthen the institutional framework for sustainable development, the two major themes for the conference.

As the preparatory process for the Rio+20 conference progresses, the global community has been called to provide inputs

to facilitate discussions and, particularly, to promote synergies between existing processes and mechanisms from the international community, such as the WSIS process. A prominent example of the contribution that WSIS can make to Rio+20 is the progress achieved in the implementation of Action Line C7 (AL C7), e-environment. The goals for this action line, as defined in the Geneva Plan of Action, are as follows:

a) Use and promote ICTs as an instrument for environmental protection and the sustainable use of natural resources;

b) Initiate actions and implement projects and programs for sustainable production and consumption and the environmentally safe disposal and recycling of discarded hardware and components used in ICTs;

c) Establish monitoring systems, using ICTs, to forecast and monitor the impact of natural and man-made disasters, particularly in developing countries, LDCs and small economies.

The facilitation meeting for AL C7, e-environment will be an interactive debate among key stakeholders involved in the

implementation of this action line along with experts from the sustainability community and the Rio+20 process. The guiding principle of the discussion will be to identify how ICTs can help to move forward the sustainability agenda, allowing developing countries to leapfrog to a low-carbon development model.

Format of the meeting:

Introduction to the meeting. Presentation of objectives by action line co-facilitators;

Linking WSIS and Rio+20: ICTs, sustainable development and the green economy transition;

Open debate;

Conclusions and next steps: definition of follow up actions for WSIS Forum 2012.

This event is part of the “E-environment day at WSIS Forum 2011”. More information available at:

www.wsis.org/forum/environment.

1 Further information available at http://www.uncsd2012.org.

ACTION LINE INTERACTIVE FACILITATION MEETINGS Action line C7: e-agriculture (FAO) Wednesday 18 May, 16:30 – 18:00, Room IX

The ALFM C7 will provide an opportunity to report, discuss and debate on issues concerning “e-agriculture”

The PROMISE of MOBILE TECHNOLOGY (part 2)

WHAT is the SOCIO-ECONOMIC IMPACT on RURAL COMMUNITIES?

Following the panel “Mobile Money Solutions for Small Enterprises” (e-business), this interactive dialogue will consider the broad potential benefits and impacts created by the use of mobile technology in rural areas. It will discuss some of the trends, from both public and private sector perspectives, involving mobile technology in development and the positive and negative impacts that are currently observed. It will highlight the challenges faced and the role of different organizations

in supporting positive sustainable development in rural areas with mobile technology and mobile-based services, and it will look to action we can pursue going forward. Key questions include:

o What are the key characteristics that make mobile technology so important to rural and agricultural communities? o What are the main socio-economic benefits that mobile technology can facilitate in rural communities? o Why is mobile technology not only creating positive benefits in rural communities, and what are some of the

challenges that must be faced to rectify this situation?

o What mobile services are most needed in rural and agricultural communities now? o How can the positive benefits of mobile technology be brought to a wider range of rural communities, enhancing

economic development and food security? o What policies and support mechanisms should governments put in place to foster the positive impact of mobile

technology in rural areas?

Agenda

16:30-16:40 Welcoming remarks by the Chair, Mr Michael Riggs, FAO 16:40-17:50 Interactive debate among panellists and the audience

Moderator: Mr Michael Riggs, FAO Panellists • Mireia Fernández-Ardèvol, Co-director, Research Program “Mobile

Communication, Economy & Society”, IN3 - Internet Interdisciplinary Institute, Open University of Catalonia

• Harsha Liyanage, Managing Director, Sarvodaya-Fusion

• Oumy Ndiaye, Chef de Département at Centre Technique de Cooperation Agricole et Rurale ACP-UE (CTA)

• Roxanna Samii, Web, Knowledge and Internal Communications Manager, IFAD

• Tim Unwin, Professor of Geography and UNESCO Chair in ICT4D,

Royal Holloway University of London

Vodafone (to be confirmed) 17:50-18:00 Wrap-up by the moderator, Mr Michael Riggs, FAO

For more information, please contact Mr Michael Riggs (michael.riggs@fao.org )

ACTION LINE INTERACTIVE FACILITATION MEETINGS

Action line: C7 E-health (WHO/ITU) Wednesday 18 May, 16:30 – 18:00, Room IV

The ALFM C7 will provide an opportunity to report, discuss and debate on issues concerning “e-health”

The World Summit on the Information Society's Action Line C7 on e-Health calls for collaborative efforts of governments, planners, health professionals, and other agencies along with the participation of international organizations for creating reliable, timely, high quality and affordable health care and health information systems . It further calls for promoting medical training, education, and research through the use of ICTs, while respecting and protecting citizens‟ right to privacy.

Objective of the meeting:

To review progress and challenges of e-Health 6 years after the WSIS Tunis phase and to debate about what should be the priorities for the future.

ACTION LINE INTERACTIVE FACILITATION MEETINGS

Action line: C3 Access & C7 E-science: Open Access (UNESCO, IFLA and EIFL) Thursday 19 May, 14:45 – 16:15, Room XI (E/F) The ALFM C3 will provide an opportunity to report, discuss and debate on issues concerning “Open Access”

Open Access: Progress since WSIS 2010

Open Access seeks to remove price and permission barriers that prevent knowledge from being shared. Open Access literature is digital, online, free of charge, and free of most copyright and licensing restrictions. Open Access is compatible with copyright, peer review, revenue (and profit), print, preservation, prestige, career-advancement, indexing, and other features and supportive services associated with conventional scholarly literature. Open Access benefits researchers, institutions, nations and society as a whole.

The IFM will look at the current achievements of the key players in the field – universities and research institutions – and facilitate a discussion about whether they are replicable across countries. We will invite other stakeholders, such as funders and policy-makers to discuss how Open Access could be included in national and regional research and educational policies, in order to formally embed Open Access into education and research institutions.

Interactive Sessions Interactive Sessions

Interactive sessions provide workshop style interaction amongst the participants and the panellists. The panellists provide an introduction to the framework of the session and act as moderators, while the participants are encouraged to drive the session discussion.

Interactive Sessions Interactive Sessions: Regional Commissions Tuesday 17 May, 11:00 13:00, Room V

Tunis Agenda on for the Information Society, more precisely its Para 101 proposed implementation mechanism at the regional level, as follows: Upon request from governments, regional intergovernmental organizations in collaboration with other stakeholders should carry out WSIS implementation activities, exchanging information and best practices at the regional level, as well as facilitating policy debate on the use of ICT for development, with a focus on attaining the internationally agreed development goals and objectives, including the Millennium Development Goals. UN Regional

Commissions, based on request of Member States and within approved budgetary resources, may organize regional WSIS follow-up activities in collaboration with regional and sub-regional organizations, with appropriate frequency, as well as assisting Member States with technical and relevant information for the development of regional strategies and the implementation of the outcomes of regional conferences. The purpose of this meeting is to discuss the follow-up on the implementation of the WSIS outcomes at the regional level. Session will include the contributions of the representatives of the UN Regional Commissions, followed by a general discussion.

Stationed in five regions of the world, United Nations Economic Commission for Europe (UNECE), United Nations Economic and Social Commission for Asia and the Pacific (UNESCAP), Economic Commission for Latin America (ECLAC), United Nations Economic Commission for Africa (ECA) and United Nations Economic and Social Commission for Western Asia (UNESCWA) share key objectives aiming to foster economic integration at the subregional and regional levels, to promote the regional implementation of internationally agreed development goals, including the Millennium Development Goals (MDGs), and to support regional sustainable development by contributing to bridging economic,

social and environmental gaps among their member countries and subregions.

Interactive Sessions

Interactive Sessions: Measuring the ICT sector for Political Analysis (ITU/UNCTAD) Tuesday 17 May, 14:45 16:15, Room IX

Tuesday 17 May, 16:30 18:00, Room IX

MEASURING THE ICT SECTOR FOR POLICY ANALYSIS

The session will provide a brief overview of recent activities of the Partnership on Measuring ICT for Development, including a progress report on e-government indicators. It will also look at the emerging issues to be included in its work agenda to advance ICT measurement. The session will then focus on the measurement of the ICT-producing sector and its importance for policy analysis. Following an introduction by UNCTAD, the OECD will present progress made in its work on ICT sector statistics. The Network of UNESCO Chairs in Communication (Orbicom) will present the results of its research and training programme entitled “Statistical Compilation of the ICT Sector and Policy Analysis” involving researchers and the statistical offices of

five developing countries: Brazil, Cameroon, Egypt, India and Malaysia. Participants are encouraged to engage in an active discussion with the panellists on the role of these statistics in policy making, and what lessons can be drawn with the aim to further develop the ICT sector in particular and national economies in general. The session will be preceded by the launch of the Partnership publication on "Measuring the WSIS Targets: Statistical Framework and Indicators", which will take place at 14:45 in room IX.

Interactive Sessions Interactive Sessions: Remote Participation (ITU/CIVITECH/Partners) Thursday 19 May, 16:30 18:00, (Governing Body Room)

Interactive sessions will provide an opportunity to report, discuss and debate on WSIS Implementation Process issues and activities about Remote Participation.

This special session on WSIS remote participation will explore a cross-section of relevant issues ranging from communication logistics to local models for participation. In order to ensure participation and inclusion of all WSIS Stakeholders, ITU, the hosts of the WSIS Forum have worked towards integrating remote participation in the WSIS Forum. Our partners like CIVITECH, have shown full support in implementing remote participation during WSIS Forum As the WSIS Process progresses and we countdown to 2015, it is increasingly important that WSIS continues to seek ever more effective communication strategies and tools to engage individuals, organisations and communities.

WSIS has always been actively promoted to many thousands of stakeholders, and in recent years a broad range of advanced communication channels have been adopted to allow for people to view and contribute to the WSIS Forum, both before and during the sessions. This session will explore options for expanding remote participation channels and tools. Further, while “remote participation” suggests opportunities for individuals and organisations to take part in the formal processes of the WSIS Forum, it can also be taken to mean ways that the WSIS Process may become more accessible and relevant to the work of many thousands of ongoing government, civil society and business programmes that operate more

closely to local communities. Given the recent rapid evolution of online social communication, this session will also explore the potential for future WSIS outreach to further represent the priorities and initiatives of local stakeholders while progressing a truly global agenda. This session represents an important opportunity for all WSIS stakeholders to help shape the future of WSIS remote

contributions from around the world. Issues that may be discussed include:

How effective is the existing range of communication channels and opportunities for participation and how might

these be realistically broadened?

Are there ways to help make the WSIS Forum more accessible and relevant at the level of cities and local

communities? Is there potential for local discussion forums to contribute to the WSIS Forum? How might this

assist in delivering the MDGs and WSIS targets?

Might the WSIS Process access various social communication platforms to harness the broad scope of ongoing

debate across the world while focusing this diversity of knowledge and action into the annual WSIS Forum?

Is there value in producing more targeted communication for individuals, organisations and communities in the

annual countdown to WSIS Forum?

Interactive Sessions Interactive Sessions: WSIS Stocktaking WSIS Implementation Success Stories Thursday 19 May, 16:30 18:00, Room XI

Interactive sessions will provide an opportunity to report, discuss and debate on WSIS Implementation Process issues and activities about WSIS Stocktaking WSIS Implementation Success Stories.

Interactive Session on WSIS Stocktaking 2011

WSIS Stocktaking process is a follow-up to WSIS that was initiated in 2004.Following Para 120 of TAIS, ITU

has been maintaining the WSIS Stocktaking Database as a publicly accessible system providing information on

ICT-related initiatives and projects with reference to the 11 WSIS Action Lines.

There are more than 185 countries that are following WSIS Stocktaking process nowadays. A total number of

5077 entries have been submitted by various stakeholders since the launch of the WSIS Stocktaking Database.

First Interactive Session on WSIS Stocktaking was held in May 2010 during WSIS FORUM, where the

outcome of the session was the request of stakeholders to develop the case studies in the framework of WSIS.

This year, Interactive Session on WSIS Stocktaking 2011 will focus on the briefing of WSIS Stocktaking

Process for 2010/2011; presenting the success stories from all over the world that were collected 2during 2010-

2011; sharing best practices in the framework of WSIS from the public. The open floor will be given to the

public for their proposals on the future activities of WSIS Stocktaking Process.

The session will be structured by

1. Briefing of WSIS Stocktaking Process for 2010/2011(5 minutes)

2. Success stories presented by the speakers (5 minutes per speaker)

3. Open floor to the public for the proposals about future actions (20 minutes)

4. Announcement of proposals from remote participants and conclusion remarks(5 min)

Please, note that the success stories based on the voluntary contributions of stakeholders from all over the world

that were collected during 2010-2011.

Speakers : 1. Regina Valiullina, WSIS project officer, ITU

2. Viola Krebs, Executive Director, ICVvolunteers,

3. Ms .Talavera or Mr Jorge Alonso Estrada, Mexico, (tbc )

4. Ivan Sanchez , Expert Commissioner, Colombian Communications Regulation

Commission (tbc)

5. Md Shahid Uddin Akbar,Chief Executive Officer Bangladesh Institute of ICT in

Development (BIID), Bangladesh

6. Eng. Badar Ali Al-Salehi, Director, Oman National CERT

7. Katz Kiely,Event Curator,TELECOM (tbc)

Interactive Sessions

UNGIS United Nations Group on the Information Society

The Tunis Agenda (November 2005) requested the UN Secretary-General, in consultation with members of the UN Chief Executives Board for Coordination (CEB), to establish within the CEB, a UN Group on the Information Society (UNGIS), consisting of the relevant UN bodies and organizations with the mandate to facilitate the implementation of WSIS

outcomes.

In April 2006, UNGIS was endorsed by the CEB. UNGIS serves as an interagency mechanism to coordinate substantive policy issues facing the United Nations system‟s implementation of the Geneva Plan of Action and Tunis Agenda for the Information Society adopted by the World Summit on the Information Society, thereby contributing to improving policy coherence in the UN system, as requested by the 2005 World Summit. Subsequently, pursuant to Para 46 of the GA Resolution 62/208, UNGIS also ensures coordination within the United Nations development system in order to respond to the international attention being given to science and technology transfer as reflected by the outcomes of the 2005 World Summit.

In order to achieve its objectives, UNGIS:

• Contributes towards WSIS implementation, primarily at the international level, by mainstreaming the Information Society Agenda into the activities and programmes of CEB members;

• Coordinates with the mechanisms for national and regional implementation established in the Tunis Agenda, as well as the multi-stakeholder implementation process;

• Strengthens the role of the UN System in facilitating access of developing countries to new and emerging technologies, promoting transfer of technology, and mainstreaming science, technology and innovation policies, including ICTs, into national development policies or poverty reduction strategies in accordance with the priorities of countries;

• Facilitates synergies between organizations belonging to the UN system in order to maximize joint efforts, avoid duplication and enhance effectiveness in achieving the WSIS outcomes; and

• Promotes public awareness about how the UN system is implementing WSIS and is facilitating better access for developing countries to new and emerging technologies.

Thematic Workshop Thematic Workshop

Thematic Workshops are interactive sessions based on the requests received from stakeholders during the open consultation process. These workshops are organized and designed by the stakeholders who submit the request.

Thematic Workshop

Thematic Workshop: Education and ICTs (CoNGO) Monday 16 May, 14:45-16:15, Room IV

Education and Information, communication and computer technologies (ICTs)

Dialogue on how to meet MDG 2 and the other internationally agreed education goals by increasing access and

enhance the quality of the use of ICTs

During this thematic workshop CoNGO aims at facilitating a dialogue on different ICTs approaches and solutions that are being used successfully and on innovative ideas that could be implemented. Panellists and participants will also discuss how to further mobilize civil society and decision-makers at all levels to increase access and reach out to all sectors of society including those that are marginalized and excluded.

Thematic Workshop Thematic Workshop: New challenges to protect children online in the era of non-stop connectivity Monday 16 May, 16:30-18:00, Room IV The Internet has now been in existence for several decades and has provided a wide range of benefits to individuals, states and the global community as a whole. Particularly with the recent boom of smart-phones and

table PCs, we have again experienced how our lives can be dramatically changed with new technologies.

However, as use of the Internet grows, so do the risks it presents, especially to children and young people. Many young people already spend large amounts of time in the online environment as active participants or early adopters of new technologies. But the threats youth and children face online are becoming more complex and multifaceted. Moreover, the legal, technical and institutional challenges emerging in cyberspace related to the protection of children are becoming even more global and far-reaching.

This session aims to discuss the new challenges of protecting children online in the new media era, which allows people to be always on connected with their new communication devices, and to identify further actions to be undertaken within the COP Global Initiative for social and national benefits.

Moderator: Professor Julia Davidson, PhD, Professor of Criminology, Kingston University, UK

Mr Badar Ali Al-Salehi, Director, Oman National CERT (OCERT), Oman

Mr Yasutaka Hirata, Ministry of Internal Affairs and Communication (MIC), Japan

Ms Marielos Hernandez, Executive President, PANI(National Children´s Patronage), Costa Rica

Mr Alexey Kostarev, Co-founder and CEO, i-Jet Media, Russian Federation

Ms Susie Hendrie, Director, Public Policy, GSMA

Mr David Miles, Director, Europe, Middle East and Africa, Family Online Safety Institute (FOSI), UK

Ms Yuliya Morenets, Representative, Together against Cybercrime (TaC), France

Ms Salma Abbasi, Chairperson and CEO, e Worldwide Group

Thematic Workshop Thematic Workshop: The Al-Shaifa Hospital Information system (Universal Health Information hand in hand with Universal Health Care) (Oman) Monday 16 May, 16:30-18:00, Room V

Oman offers universal health care to its citizens. As all hospitals are integrated in the same organisation, it makes sense to integrate and digitize health information too. Maintaining an audit trail of records in the Al-Shaifa hospital information system saves time and resources, as prior patient information will not have to be located each time a patient is admitted for treatment. Al-Shaifa also offers SMS and email services, appointment management and billing.

Patient record is time consuming for the medical to trace and piece the information of the patient as there are many versions of the statistical and administrative reports. The problem of manual Medical Records is quite complex. Previously in Oman, there was no way for auditing and tracing these reports as there was a lack of raw data available for due to significant number of lost files and duplications as a result of manual record keeping. The introduction of Al Shaifa, a system that maintains an audit trail of records, resulted in 60 % of time saving in tracing the personnel who last treated the patient for clarification and follow-up. The system integrates among others SMS and e-mail services, appointment management and billing module. The workshop will focus on reviewing different challenges that have been

overcome by Oman.

Thematic Workshop Thematic Workshop: The Urban Gateway - a global online portal to support town and city management in a rapidly urbanising world (UN-HABITAT) Tuesday 17 May, 09:00-10:30, Room IV

Thematic Workshop: E-Gov Strategy (UAE) Tuesday 17 May, 09:00-10:30, Room V

The Abu Dhabi Systems & Information Centre Mandate ADSIC

The Abu Dhabi Systems & Information Centre (ADSIC) was established in December 2008 by Law No. 18.It started as a far-reaching services transformation programme that transcends all Government departments, authorities, and administrations.

Since its inception, ADSIC has embarked on the development of an Abu Dhabi e-Government Strategy supported by a High-Level implementation plan. It developed a government-wide service improvement and e-Government strategy along with an implementation master plan. This was achieved following a six-step development framework that functionally analyzed the gaps between the current state of service delivery in all government entities and the service-oriented target state, Proposed a number of initiatives for the identified action areas required, and documented the implementation plan covering financial and human resource requirements.

Thematic Workshop: Mock Botnet Investigation (World Federation of Scientists /ITU) Tuesday 17 May, 09:00-10:30, Room IX

This session plays out a mock investigation of a botnet that has compromised systems of a multinational pharmaceutical company. Multiple jurisdictions are involved and the actors play through the legal differences between jurisdictions where compromised systems reside, dropzones are located, and where the botmaster resides. The session will highlight

the key issues complicating the tracking, tracing, and prosecution of cybercriminals due to a highly divergent global legal framework of cybercrime laws.

Scenario

A botnet is stealing highly sensitive data from a pharmaceutical company, “Pharmacopa.” Pharmacopa‟s systems have been compromised in the U.S., India, and Pakistan. Dropzones for the pilfered data are located in Belarus and Bangladesh. Individual computers are infected as people go to websites loaded with malicious software or click on links. The infected machines functioning as bots are spread around the globe. The botmaster(s) is believed to be in Latvia. Several corporations have sought the assistance of the law enforcement and retained their own forensic investigators. Can the bad guys get caught?

Session Manager: ITU to Assign

Mock Investigation Introduction: Jody Westby, CEO, Global Cyber Risk LLC & Co-Chair, World Federation of Scientists Permanent Monitoring Panel on Information Security

Philip Victor, Director, Policy & International Cooperation, IMPACT, Cyberjaya, Malaysia

Appearing in role of IMPACT Threat Coordinator THREAT COORDINATOR

AnujSingh, Director, Global Response Center, IMPACT, Cyberjaya, Malaysia

Appearing in role of IMPACT Response Coordinator RESPONSE COORDINATOR

Thematic Workshop Steve Santorelli, Director, Global Outreach, Team Cymru, UK To be confirmed

Appearing in role of investigator of botnet activity for corporate clients FORENSIC INVESTIGATOR

TBD INTERPOL

Appearing in role of foreign law enforcement FOREIGN LAW ENFORCEMENT

Officer Kathy Macdonald, M.O.M., Calgary Police Department, Calgary, Canada

Appearing in the role of domestic law enforcement Domestic LAW ENFORCEMENT

Amb. Henning Wegener (Ret.), Co-Chair, World Federation of Scientists Permanent Monitoring Panel on Information Security

Appearing in role of corporate counsel GENERAL COUNSEL

Jody Westby, CEO, Global Cyber Risk LLC & Co-Chair, World Federation of Scientists Permanent Monitoring Panel on Information Security

Appearing as State Attorney and Prosecutor PROSECUTOR

Thematic Workshop Thematic Workshop: Institutional Choice in Global Communications Governance (University of Zurich) Tuesday 17 May, 09:00-10:30, Room II

Thematic Workshop: Telecentres and WSIS implementation to achieve the MDG Tuesday 17 May, 11:30-13:00, Room II

Thematic Workshop Thematic Workshop: Domain name Industry in UAE, changing the landscape (UAE) Tuesday 17 May, 14:45-16:15, Room XI

The aeDA was established in 2007 by theTelecommunications Regulatory Authority (TRA) as a regulatory body and

registry operator for the .ae domain name. It is responsible for establishing and enforcing all policies regarding operations of the .ae ccTLD as well as operating the registry system. The role of the aeDA is to:

Create and execute policy to grow, develop and market the .ae namespace.

Accredit and manage .ae registrars.

Educate the public by delivering and promoting the .ae domain name.

Facilitate the .ae Dispute Resolution Policy.

Represent .ae at international foruMs

Thematic Workshop Thematic Workshop: Child Online Protection in Africa, (ITU) Tuesday 17 May, 16:30-18:00, Room XI

The session of “Child Online Protection in Africa” aims to explore the experiences of child online protection especially in the African continent by dealing with specific issues of the vulnerability of children and the youth in

Africa. This session has been prepared based on requests from different stakeholders, asking about issues such as: ICT as support of development of entrepreneurship in youth environment in Africa; the challenges facing the African young people in their efforts for contributing for the Millennium Development Goals; the progress of ICTs for youth in Africa; and the use of ICTs to empower rural communities for youth in poverty reduction.

The discussion will focus on the challenges of protecting children online in Africa, compare its situations/environments to other countries, and discuss how international communities can support the children and youth in Africa. Moderator: Mr Anjan Bose, Program Officer, ICT and child protection, ECPAT International

Ms Alice Munyua, Director, Communications Commission of Kenya (CCK), Kenya

Ms Mmapula Makola, Chief Operations Officer, The Film Publication Board (Hotline operator), South Africa

Ms Susie Hendrie, Director, Public Policy, GSMA

Ms Coumba Touré, President, Advanced Development for Africa (ADA)

Mr Mohamed Saad Laib, President, Al Awael Education and Learning, Algeria

Ms Samantha Woolfe, European Representative, International Centre for Missing & Exploited Children

(ICMEC)

Thematic Workshop Thematic Workshop: Managing human recourses at national level - How Oman is managing a huge workforce to supplement its own. (Oman) Tuesday 17 May, 16:30-18:00, Room V

The Sultanate of Oman is employing significant amounts of foreign labour in its economy to supplement its own workforce. Administration of work permits and issue of resident and labour cards was previously done manually at significant costs to Omani companies and government, who is also a big employer of foreign labour. Through the creation

of a national manpower IT system, case management for each work permit has been cut from up to three months to just one week.

Before the implementation of the Manpower System, the work permit and application process for the hiring of foreign talent was tedious, time consuming and labour intensive. The Sultanate of Oman has a total of 1,051,252 (2009 November statistics) foreign workers to complement the current workforce. Previously the normal time to obtain approval for the work permit could be between 1-3 months under the manual system. With the introduction of electronic Manpower

Registration System in Oman, the Ministry of Manpower managed to improve customer service to the companies and other ministries organizations. Today, it takes only 1 week to obtain a work permit for a foreign worker and through the system the companies can easily update the foreign workers information regularly. Thanks to this system, ministry is able to save on huge operational costs on paper and better utilization of its staff. Other governmental organizations were hugely benefitted from the system. The big advantage of this system was to gather statistics easily. The database of Manpower System is now serving many government entities in the country in their daily operations. As an example, Royal Oman Police (ROP) is using this information in the issuance of Resident cards (previously ROP and Ministry of Manpower was issuing separate cards namely Resident Card and Labour Card respectively.)

The workshop will focus on reviewing the impact of this change in the labor market, that is to say in terms of employment, productivity and lastly, growth and will present the analysis from the point of view of Oman.

Thematic Workshop Thematic Workshop: ICT4D Partnership, (ICT4D Collective) Tuesday 17 May, 16:30-18:00, Room IV

The development impact of ICT4D partnerships?

Members of the ICT4D Collective have recently completed a systematic review for the UK‟s Department for International

Development on the impact of ICT4D partnerships, and this has thrown up many unanswered questions, as well as challenges for future research and implementation in this arena. The overall theme of the WSIS Forum this year is Working Together Towards 2015, and this presents a timely opportunity to build a workshop around some of these conclusions, especially that: Success is increased when detailed attention is paid to the local context and the involvement of the local community in partnership implementation.

It is important for such partnerships to have clear and agreed intended development outcomes, even where constituent partners may themselves have different reasons for being involved in the partnership. Sustainability and scalability of the intended development intervention need to be built into partnership design at the very beginning. Successful partnerships are built on trust, honesty, openness, mutual understanding and respect.

A supportive wider ICT environment needs to be in place, both in terms of policy and infrastructure, if such partnerships are to flourish and deliver effective development outcomes. These themes will provide the central focus for the workshop, which will draw on participants experiences and expertise to provide a series of practical recommendations concerning the implementation of these agendas.

Workshop Agenda:

The workshop agenda will be as follows 16.30 Opening Welcome (Tim Unwin) 16.35 Overview of DFID Systematic Review report (David Grimshaw)

16.45 Four sub-groups to discuss (under the following chairs: Paula Uimonen, SPIDER; Dorothea Kleine, Royal Holloway, University of London; and others to be confirmed): How can we best ensure that local communities and interests are involved in partnership implementation How to ensure that intended development outcomes are addressed (DK) How to build sustainability and scalability into ICT4D partnerships from the very beginning (PU) What mechanisms can be used to ensure that trust, honesty, openness, mutual understanding and respect

17.20 Reporting back from sub-groups 17.30 Plenary discussion 17.45 Future action points for participants 18.00 Close

Workshop leaders from the ICT4D Collective include:

Thematic Workshop

Tim Unwin (UNESCO Chair in ICT4D and Professor of Geography, Royal Holloway, University of London)

David Grimshaw (visiting Professor, Royal Holloway, University of London and formerly Senior Research Fellow in Emerging Technologies at the UK‟s Department for International Development

Dorothe Kleine (Royal Holloway, University of London)

Thao Nguyen (Newton Fellow, Royal Holloway, University of London)

Paula Uimonen (Director SPIDER, the Swedish Program for ICT in Developing Regions)

Dr Martina Roth, Director Global Strategy, Research and Policy, Corporate Affairs Group, Intel Corporation

Thematic Workshop Thematic Workshop: Impact of ICT (WEF) Wednesday 18 May, 11:30-13:00, Room IV

Thematic Workshop Thematic Workshop: Pathways to Sustainable Energy for ALL (ITU) Wednesday 18 May, 11:30-13:00, Room V

WSIS Thematic Workshop on ICT Sector Engagement Towards a Green Economy: Pathways to Sustainable

Energy for ALL

2012 will be the “International Year for Sustainable Energy for All”. United Nations Secretary-General Ban Ki-moon called for a “global clean energy revolution – a revolution that makes energy available and affordable for all”. Information and Communication Technologies (ICTs) have brought new ways of managing energy distribution through smart grids, new ways of managing energy consumption through smart metering, smart billing or electrical mobility. ICTs are currently transforming the whole electricity business and will be a key to developing other new services and sectors in

the coming years (electric car, etc.) by enhancing existing processes, enabling new ways of working and transforming behavior and helping to create a lower-carbon economy which are crucial for minimizing climate risks and meeting the Millennium Development Goals. Looking forward to the Rio+20 Conference, this session will look at the ICT industry efforts to increase energy efficiency in the ICT sector, where energy savings are particularly envisaged for the ICT infrastructure, and will provide an overview of energy efficiency in all areas of production and consumption, in which ICT can help to achieve more

effective energy production and distribution as well as energy consumption by end users. ITU will also provide an overview of a set of methodologies that are being developed within ITU-T Study Group 5 to measure the life cycle impact of the ICT Sector, both in terms of its own greenhouse gas (GHG) emissions and the savings created through ICT applications in other industry sectors. This event is part of the “E-environment day at WSIS Forum 2011”. More information available at: www.wsis.org/forum/environment.

Moderator: Mr Jean Manuel Canet, France Telecom (ITU-T Methodologies) Speakers: Ms Daniela Torres, Telefonica (Enabling Effect of ICTs) John Pflueger, Dell Mr Ray Pinto, Microsoft (Data Centers)

Open Discussion

Contact details organizers

Thematic Workshop International Telecommunication Union

Cristina Bueti

Place des Nations

CH-1202 Geneva

Cristina.bueti@itu.int

Thematic Workshop Thematic Workshop: Role and Responsibility of Internet Intermediaries in the Field of Copyright (World Intellectual Property Organization (WIPO)/ Internet Society(ISOC)) Wednesday 18 May, 11:30-13:00, Room IX

11.30 – 11.40 Introduction:

Mr C.T. Clarke, ADG, Culture and Creative Industries Sector, World Intellectual

property Organization (WIPO), Geneva

Mr Constance Bommelaer, Senior Manager, Strategic Global Engagement, Internet Society (ISOC), Geneva

11.40 – 12.00 Sharing national

experiences: The Role and Responsibility of Internet Intermediaries in

the Field of Copyright in Egypt

Mr M.refat Ahmed, Manager Telecom Services Monitoring,

National Telecommunication Regulatory Authority (NTRA), Cairo

The Role and Responsibility of Internet Intermediaries in

the Field of Copyright in the Republic of Korea

Mr Kiseok Oh, Senior Researcher, Korea Copyright Commission, Seoul

12.00 – 12.30 International

perspectives: Brief

Overviews of

Studies:

ISOC Study – Perspectives on Policy Responses to Online

Copyright Infringement–An Evolving Policy Landscape

Christine Runnegar, Senior Manager of Public Policy, Internet Society (ISOC), Geneva

WIPO Study - The Role and Responsibility of the Internet

Intermediaries in the Field of Copyright

Professor Lilian Edwards, Professor of Internet Law,

University of Sheffield, Sheffield, United Kingdom

WIPO Study – Comparative Analysis of the National

Approaches to the Liability of Internet Intermediaries

Thematic Workshop

Professor Daniel Seng, Associate Professor, Faculty of Law, National University of Singapore, Singapore

12.30 – 13.00 Open discussion with participants

Thematic Workshop: Mainstreaming Crisis Mappers and Social Media in Crisis, (ICT4Peace) Wednesday 18 May, 14:45-16:15, Room IV

Thematic Workshop Thematic Workshop: Greater Government Transparency and Citizen Engagement to Promote Effectiveness and Accountability in Public Service Delivery (UNDESA/ITU)

Thursday 19 May, 11:30-13:00, Room IX

Thursday 19 May, 14:45-16:15, Room IX

Thursday 19 May, 16:30-18:00, Room IX

Geneva, Switzerland 19 May 2011

U N I T E D N A T I O N S N AT I O N S U N I E S DIVISION FOR PUBLIC ADMINISTRATION AND DEVELOPMENT MANAGEMENT DEPARTMENT OF ECONOMIC AND SOCIAL AFFAIRS

Meeting organized by the United Nations Department of Economic and Social Affairs (UNDESA) in cooperation with the International Telecommunication Union (ITU)

Proposed programme

The one-day workshop on “Government 2.0: The Next Generation in Public Service Delivery” will include one

plenary and three thematic sessions on selected topics on Government 2.0. Each session will include presentations

followed by open discussions. The sessions will include the following:

Plenary: Discussion on overall approaches, trends, best practices and key challenges in Government 2.0 as the next

generation in public service delivery. Session I: m-Government: Benefits and Outcomes for Citizens, Government and Business. Session II: Open (Linked) Data and Social Networks Services for Public Services Delivery. Session III: Strategies for ubiquitous, inclusive, equitable and efficient public service delivery.

Background

Communities and citizens around the globe are realizing the role information and communication technologies (ICT) can play in transforming their lives. Governments, like other sectors, are looking to ICT as a key instrument for their own transformation agendas. Whether they are seeking to create new governance processes through citizen engagement initiatives, reduce corruption by providing new levels of transparency and accountability, improve the quality of life of the chronically underserved, or contribute to the green economy by simply making traditional government services more efficient in the use of resources and reducing the carbon footprint, ICT-based strategies are recognized as a powerful

agent of transformation.

Thematic Workshop The low entry cost and the ease of use of modern ICT and mobile devices especially are removing barriers in

telecommunications and empowering citizens to connect to government and public service providers in entirely new ways. The low barriers to entry present opportunities not just to extend access to existing services, but to fully reconsider the whole spectrum of public services provided to people. Reconsidering governance and service delivery, in terms of a citizenry empowered with ICT, allows entirely new levels of civic engagement and government accountability and transparency, which in turn enhance public service delivery and the use of public resources. We must think anew about how ICT can be used to ensure broader access to public services and information, in particular promoting inclusiveness and equity for those who do not have access to traditional channels, but who can be well served through innovative uses

of ICT. To these aims, we must develop new understanding of how political, socioeconomic and cultural contexts must be taken into account by Government 2.0 policies and strategies to be developed. One of the current trends for electronic/mobile-government development is active and strong citizens‟ and businesses‟ involvement in public services delivery. This possibility is based on an unprecedented accessibility and openness of public administrations‟ data and innovative possibilities for citizens and businesses to get value from public services offered through e/m-government. However, one of the challenges for governments to is to better understand the

opportunities and challengers they face, and to count on reliable sets of indicators and methodologies to measure new emerging effects of Government 2.0 development. The intrinsic value and the potential benefits of e/m-government seem reasonably clear, although still our collective imagination can be widened by active exchanges of ideas and experiences. What is even more challenging is to look at how governments at every level – national, regional, local-initiate, sustain and build capacities for ensuring that the potential of Government 2.0 are realized. This requires strengthening the capacity of public administrators as well as stakeholders from civil society to initiate, implement, and evaluate innovative and sustainable forms of Government 2.0

services. The growing global consensus on the importance of e/m-government as a component of public governance by enhancing public service delivery and citizen engagement - is reflected in various resolutions and decisions of the United Nations. Notably, GA 65/141 , 20 December 2010, reaffirms “the need to harness the potential of information and communications technologies to promote the achievement of the internationally agreed development goals, including the Millennium Development Goals, and sustainable economic growth”. Furthermore, GA A/65/L.1 underlines “Strengthening public-

private partnerships in order to close the large gaps that remain in access to and affordability of ICT across countries and income groups, including by upgrading the quality and quantity of existing telecommunication infrastructure, particularly in the least developed countries, to support more modern ICT applications and greatly increase connectivity, access and investment in innovation and development and the effective use of innovative ICT applications and e-governance tools; and in this regard encouraging further operationalizing of the voluntary Digital Solidarity Fund”. For this purpose, the Division for Public Administration and Development Management of the Department of Economic

and Social Affairs (DPADM/DESA) in cooperation with the International Telecommunication Union (ITU), is organizing an international Workshop on “Government 2.0: The Next Generation in Public Service Delivery”, to take place in Geneva, Switzerland, on 19 May 2011, during the 2011 annual meetings to follow-up on the World Summit on Information Society (WSIS). The workshop will serve as an enabling platform of WSIS, for an international and multidisciplinary (public officials, academia, civil society and private sector stakeholders) group of experts, and national practitioners, to share their experiences and exchange practices on e/m-government, including strategies for designing, implementing, and evaluating Government 2.0 services, that have proven viable and brought about lasting development results in different socio-economic and cultural contexts. The workshop sessions will provide opportunities for

participants to interact with speakers to develop new capacities for designing and implementing successful programs and policies in e/m-government, as well as to create or strengthen international networks of stakeholders and practitioners of Government 2.0.

Thematic Workshop Objectives

The Workshop has the following objectives:

Strengthen the participants‟ capacity in policy and program formulation, implementation and evaluation of e/m-

government and e/m-public service delivery.

Accelerating participants‟ learning on how ICT are being adopted and adapted across the range of governmental,

socio-economic and cultural contexts, and assess the structural policy and organizational changes needed at the

national, regional, city, and local levels to develop and implement new e/m-public services.

Understand the value created for governments, citizens, civil society, and the business community, by innovative

uses of ICT in public service delivery.

Output

The workshop is expected to produce a comprehensive report, outlining major findings and recommendations and

containing case studies resulting from the workshop. The report will be published online for maximum global outreach in an environmental friendly fashion at minimum cost. Contact:

Mr Roberto Villarreal Chief Development Management Branch DPADM/DESA

Tel. No. 212 963-0525 Email: rvillarreal@un.org Mr Vyatcheslav Cherkasov Senior Governance and Public Administration Officer Development Management Branch DPADM/DESA Tel. No. 212 963-5097

Email: cherkasov@un.org Mr Hani Eskandar Technical Officer – ICT applications BDT/POL/CYB International Telecommunication Union Tel. No. +41 22 730 5111

Email: Hani.Eskandar@itu.net

Thematic Workshop Thematic Workshop: ICT and Road Safety (ITU) Thursday 19 May, 14:45-16:15, (Governing Body Room)

Thematic Workshop on “ICT and Road Safety”

On 11 May 2011, UN Secretary-General Ban Ki-moon launched a global initiative to increase actions to save lives on the world‟s roads: the Decade of Action for Road Safety 2011-2020. It is startling that some 1.3 million people are estimated to die on the world‟s roads each year, while as many as 50 million are injured.3 Although many governments have already programmes in place to reduce road deaths and injuries the number of road fatalities is increasing, and if current trends continue, road crashes are predicted to become the fifth leading cause of death by 2030.

In its ninth plenary meeting in April 2010, ITU Council4 noted that information and communication systems, including intelligent transportation systems (ITS), provide mechanisms for vehicular and passenger safety. Council also considered, however, that the proliferation of integrated in-vehicle ICT and nomadic devices, including navigational information and electronic data communications devices, may contribute to driver distraction, and are among the leading contributors to road traffic fatalities and injuries. This thematic workshop will bring together advocates of road safety from intergovernmental organizations, governments,

civil society and the private sector to discuss road safety, and how ICT can impact or increase road safety.

3 See WHO “Global status report on road safety”, http://www.who.int/violence_injury_prevention/road_safety_status/ 4 See ITU Council (2010), Resolution 1318 “ITU's role in ICTs and improving road safety”, http://www.itu.int/md/S10-CL-C-0087/en

Knowledge Exchanges Knowledge Exchanges Knowledge Exchange captures the component of imeetyouatWSISForum. Through imeetyouatWSISForum participants

can schedule informal meetings with each other. These meetings provide a good opportunity for knowledge exchange and partnerships.

Country Workshops Country Workshops

Countries provide an update and report on implementation of the WSIS Action Lines in their respective countries. This session provides an opportunity for all participants to learn and share their country level experiences on the implementation of the WSIS Action Lines.

Country Workshop: Implementation of WSIS Action Lines in India Monday 16 May, 14:45-16:15, Room XI

Country Workshops Country Workshop: e.Oman - a strategy that transformed the society with e-skilled in less than five years Monday 16 May, 14:45-16:15, Room V

In less than forty years the Sultanate has gone from an era of widespread illiteracy, where education took place in the “kuttab” (traditional Qur‟an school) conducted under the shade of a tree, to the high-tech age where the youth receives ICT education at university level. Oman now offers digital solutions throughout society while simultaneously raises awareness, as well as builds ICT capacity and fosters e-skills in its population to reap the benefits of new technology. The

eOman strategy therefore targets multiple groups through multiple means in order to enable all of Oman society benefitting from digital solutions offered. The Digital Oman Strategy/e.oman Initiative outlines the blueprint for several key IT initiatives in the Sultanate of Oman which aim to empower the citizens by providing meaningful interaction through eServices. The e.oman strategy addresses eGovernment as well as Digital Society issues. It aims to create an effective government-community-citizen infrastructure that provides better public services to its people. Through eServices, the government seeks new and innovative ways to better engage and interact with citizens in the delivery of public service. Using the latest Information Technology

solutions, citizens would be able to view information, pay bills, apply for services and monitor application status right in the comfort of their own homes, offices and from their mobile devices. Businesses could also reach out to the global marketplace and compete effectively and efficiently. The eServices would truly transform the way citizens interact and transact with the government. The biggest challenge is the public awareness. Without understanding the benefits of eOman strategy, the target users would not be able to appreciate the need to be IT literate and use those eServices. ICT was promoted among others through a road show passing by different regions,

conferences and exhibitions, festivals, information kiosks and awards. The following strategies are used to reach out the community of Oman and masses throughout the Sultanate:

e.Oman Roadshow Promoting eCulture Programmes Conferences and Exhibitions

Key Festivals in the Country. World Information Society Day Public launches of electronic services Information Kiosks at public places Award and Competitions Publications on local and regional press, televisions and internet

Capacity building:

The Sultanate‟s educational sector has made impressive progress, maintaining traditional values while embracing the science and culture of the modern world. For more than three decades education has been a priority sector for the government, taking the Sultanate from the era of the “kuttab” (traditional Qur‟an school) often conducted under the shade of a tree to the high tech university age. Literacy rate is at 88% as per 2010 census results. Education is free and available to all Omanis.

Concerning capacity building aspects, Information Technology is now taught in all schools as a separate subject from Grade 1 to Grade10 in Basic Education. Today 62% of schools have internet facilities, some with ADSL/Broadband, and students can obtain their general certificate examination results via the internet. There are following initiatives that were launched in Oman:

Country Workshops ICT in education and training

ICT for Special Needs Education

Women in Technology Program

The National IT Training & Awareness Framework (NITTA)

Government IT Training & Certification in IT (GITC)

The Community IT Training Project

Specialized IT Training

eOman awareness events

PC Initiatives

Accessibility Workshops for Disable Children

The workshop will focus on two main points, namely:

How to develop and promote programmes in order to eradicate illiteracy using ICTs at a national level.

How to promote e-literacy skills for all by designing and offering courses of public administration

Country Workshops Country Workshop: Implementation of WSIS Action Lines in UAE Monday 16 May, 16:30-18:00, Room XI

In concert with the UAE‟s strategy to support WSIS activities of and achieve WSIS targets, the Emirati delegation to the

WSIS Forum 2011 will convene a workshop on implementing WSIS Action Lines in the UAE. The workshop will provide an opportunity for all participants to learn and share from the UAE experience in implementing WSIS Action Lines, according to H.E. Mohamed Nasser Al Ghanim, TRA Director General. In addition, the workshop is likely to address the Internet Exchange Point project (IXP), ae Domain Administration (aeDA), Gov E-Strategy, Radio Services and the UAE ICT Fund. The UAE delegation will also conduct another workshop, an interactive session based on the requests received from community leaders during the open consultation process.

“The WSIS Forum is a great platform to showcase practices being followed elsewhere that aid effective deliberation and knowledge dissemination," said Mr Al Ghanim.

Country Workshops Country Workshop: Implementation of WSIS Action lines in Bangladesh Tuesday 17 May, 14:45-16:15, Room IV

Chief Guest: HE Arch Yeafesh Osman Moderator: Mr Mahfuzur Rahman, Executive Director, Bangladesh Computer Council Presentation on the implementation of WSIS Plan of Action in Bangladesh.

Designated Speaker: 1. Mr Mustafa Jabbar, President, BCS (Representative of Private ICT Sector) 2. Mr Reza Salim, Executive Director, BEFS (Representating Civil Society) Then there will be an open discussion and finally comments from Chief Guest.

Country Workshops Country Workshop: e-skilling Africa for equitable prosperity and global competitiveness (South Africa Case) Tuesday 17 May, 16:30 -18:00, Room II

e-Skills forms a fundamental part of building capacity for a creative and innovative workforce; an engaged connected society; and informing an academic infrastructure to meet the challenges of an emerging Information Society and Creative

Knowledge Economies. The concept of the Department of Communications of the Republic of South Africa‟s e-Skills Institute reflects a holistic and developmental approach to e-skills development and ensures the effective participation by Government, Education, Corporate, Civil Society including labour and Global Development Organizations. Its role is to develop a coordination platform that synergises e-Skills stakeholder effort to improve equitable prosperity and global competitiveness for the Information Society and Knowledge economies.

UNDP South Africa is supporting the Government of South Africa in their quest to address the South African e-skills shortage and promote an information society and knowledge economy base through a focus on equitable prosperity and global competitiveness.

Publications Release and Briefs Publications Release and Briefs

Brief: Broadband Commission Monday 16 May, 14:00-14:30 Room V

The Broadband Commission for Digital Development was established in May 2010, five years after the World Summit on the Information Society, and ten years after the launch of the Millennium Development Goals. Expanding broadband access in every country is key to accelerate the attainment of those goals by the target date of 2015. Accordingly, the Broadband Commission will define practical ways in which countries, at all stages of development, can achieve this, in

cooperation with the private sector. The Commission represents a joint venture between the ITU and UNESCO, a relationship which reflects the fact that connectivity and content are essentially two sides of the same coin: there‟s no point in having one without the other. The Commissioners represent governments from around the world, relevant industries, international agencies, and organizations concerned with development. They share the vision that high-speed, high-capacity broadband connections to the Internet are an essential element in modern society, with wide economic and social benefits.

The work of the Commission to date has taken the form of two reports, which offer insight into the current state of global connectivity. In 2011, the Commission has also split into thematic Working Groups, concentrating on issues ranging from Climate Change to Youth. These groups will propose concrete steps moving forward, and have been asked to report back to the Commission in the final quarter of 2011. To find out more, or to contribute to the work of the Broadband Commission visit www.broadbandcommission.org or email us at bbcommission@itu.int.

Brief: Connectivity Scorecard 2011 Monday 16 May, 14:00-14:30 Room II

Nokia Siemens Networks‟ Connectivity Scorecard is a global ICT index – the first of its kind to rank 50 countries not only on their deployment of ICT infrastructure but also to measure the extent to which public sector, businesses and consumers make use of connectivity technologies to enhance social and economic prosperity, so called “useful connectivity”.

Connectivity Scorecard 2011 highlights the continued need for investment in Information and Communications

Technology (ICT) to stimulate a return to economic growth. Connectivity Scorecard 2011 is the fourth annual update of the index.

Publications Release and Briefs Publication: United Arab Emirates Report – Information Society Monday 16 May, 14:00-14:30 Room XI United Arab Emirates Report – Information Society

“Launching the UAE WSIS Report 2010”

The UAE National WSIS 2010 report will be launched by Telecommunications Regulatory Authority (TRA) during the recent WSIS Forum 2011. The report will highlight the efforts made by the UAE in the quest to implement WSIS Action Lines within the country.

H.E. Mohamed Nasser Al Ghanim, TRA Director General, will speak in his address at the public release of the report about the UAE‟s progress toward achieving WSIS goals, and about the vital role that the UAE National Committee plays by creating an ambitious plan to fulfill WSIS recommendations before 2015. The UAE WSIS National Report will contain all information pertaining to the UAE National WSIS activities in this field. It is an important reference that documents every step we have made in our journey to

achieve WSIS goals. The report will provide all participant delegations with a background of the achievements of UAE.

Summary of the WSIS Report

The UAE National WSIS Report lunched by the Telecommunications Regulatory Authority (TRA) during the World Summit on the Information Society (WSIS) 2011, remarks the longstanding commitment of the UAE to the

work and objectives of the WSIS. The Report, which is an important reference that documents every step taken by the UAE in its journey to achieve WSIS goals, contains all information related to:

The WSIS activities of the UAE since the beginning.

The work done by the WSIS National Committee, which the TRA is a member of, to develop a strategic

follow-up plan based on the recommendations of the WSIS.

The challenges faced by the committee in following-up the WSIS objectives during 2008 and 2009.

These challenges included focusing the efforts of community leaders, recognizing the most effective and

efficient contributions to society‟s development, and bringing all government and non-government

organizations onboard to establish their commitment to the achievement of WSIS objectives.

The overview of the UAE‟s accomplishments in the context of: WSIS action lines, the notable

achievements that were made in developing ICT infrastructure, providing access to information and

building public confidence in the security of information technology.

The report also commends the WSIS National Committee‟s support of government and community initiatives to achieve the goals set by the WSIS, and it shows that the UAE has also produced more local content while encouraging cultural and linguistic diversity and pushing for international and regional cooperation. H.E. Mohamed Nasser Al Ghanim, TRA Director General, stated while launching the report that it provides all participant delegations with the background of the achievements of the UAE. Emphasizing the vital role that the UAE National Committee plays in creating an ambitious plan to fulfill WSIS recommendations before 2015. He added: “we hope that you are able to benefit from this report in your own countries”.

Finally, the report congratulates the committee for its assessment of the UAE‟s progress toward the achievement of actions lines.

Launching the UAE WSIS Report 2010: available at the following link http://www.wsis.ae/downloads.php

Publications Release and Briefs

Brief: Girl’s Day Monday 16 May, 14:00-14:30 Room IX

Brief: The ICT Exploratorium (UAE) Tuesday 17 May, 14:00-14:30 Room XI

The ICT Exploratorium

In line with WSIS mandate C3: “access to information and knowledge,” the Telecommunications Regulatory Authority (TRA) and the UAE Government have partnered with the International Telecommunication Union (ITU) to construct the ICT Exploratorium (ICT-E) at the ITU Headquarters in Geneva. This Visitors Center will showcase the proud history of Information and Communication Technologies (ICT) and provide a preview of prospective ICT artifacts. The government of the UAE and the TRA will offer a sum of USD two million for the design and construction of the Exploratorium which will be open, free of charge, to ITU delegates, visiting experts and the general public. The

Exploratorium will strive to inform visitors about the rich history and exciting developments in ICT,featuring interactive exhibits that showcase cutting-edge ICT systems and their role in transforming the way we live. It will also highlight ITU‟s role in helping to „connect the world.‟

Publication: Measuring the WSIS targets. A statistical framework Tuesday 17 May, 14:00-14:30 Room V

Measuring the WSIS Targets – A statistical framework is a response to the WSIS call to develop indicators and produce official statistics for measuring the information society. The report puts forward concrete indicators to monitor the 10 WSIS targets, which range from connecting villages, schools, and health centers to developing online content and providing people with ICT access. It is a practical tool for policy makers and data producers in developing countries to monitor

and assess information society developments. The report was prepared by the Partnership on Measuring ICT for Development‟s Task Group on Measuring the WSIS Targets under the leadership of ITU, and in consultation with many experts in the field of ICT measurement. It is expected to become the main reference document for the final review of the achievements made towards

meeting the WSIS targets in 2015. Report available at the following link: http://www.itu.int/ict/partnership/wsistargets/

Publications Release and Briefs Brief: UNGIS Tuesday 17 May, 14:00-14:30 Room II

Brief:

Tuesday 17 May, 14:00-14:30 Room IX

Brief: Development of the knowledge base for vulnerable children online .TaC Tuesday 17 May, 14:00-14:30 Room IX

The vulnerable population is confronted with problems, needs and very particular specifics with regard to ICT; we refer here to the paragraph 13 of the Geneva Declaration of Principles.

Vulnerable young people represent an important percentage of Internet and ICT users of their group of society; in this regard they have very specific concerns (ref. to par. 90(n) of the Tunis Agenda for the Information Society).

When talking about victims of online risks, research very often makes a reference to the vulnerable children and

young people. Recent surveys show that cyberbullying and online grooming is of increased concern for certain 'high risk' groups of children and young people5.

They face more difficulties and they are more fragile with regard to Internet dangers, as they don‟t always have access to information on how to avoid cyber dangers or how to react. We would like to focus attention on their fragility and the way to give them access to this type of information in the language comprehensible to them.

The knowledge base for vulnerable children project aims to establish the knowledge base for dealing adequately with existing and emerging uses of the online environment for child protection services and other professionals working with vulnerable children.

TaC – Together against Cybercrime is a non-profit making organisation against cybercrime. The main goal of this organisation is to fight eCrimes at an individual level. The TaC office is based in Strasbourg (France).

Brief: International Telecommunication Regulations 2012 Wednesday 18 May, 14:00-14:30 Room XI

The International Telecommunication Regulations (ITR) established general principles related to the provision and operation of international telecommunication services to facilitate interconnection and interoperability while promoting harmonious development, efficiency, usefulness, and public availability. They were adopted as a treaty at the World Administrative Telegraph and Telephone Conference held in Melbourne, 1988 and came into force on July, 1990. Since then, no update has been made to the treaty.

Meanwhile, the international telecommunication environment has significantly evolved and continues to evolve rapidly

from technical, regulatory and policy perspectives. ITU plays an important role in resolving new and emerging issues and building a broad consensus in the areas of regulation, development, and standardization. Hence at the ITU 2006 Plenipotentiary Conference in Antalya, Resolution 146 resolved that a review of the International Telecommunication

5

For cyberbullying see Beatbullying, Virtual violence: Protecting Children from cyberbullying London 2009, page 21 and onwards

http://www.beatbullying.org/pdfs/Virtual%20Violence%20-%20Protecting%20Children%20from%20Cyberbullying.pdf. For grooming see Anders Nyman, Abused Online, 2008 http://www.childcentre.info/projects/internet/dbaFile15618.pdf

Publications Release and Briefs Regulations should be carried out. In preparation for the World Conference on International Telecommunications

(WCIT-12) a council working group (CWG-WCIT-12) was formed in 2009. ITU Plenipotentiary Resolution 171 (Guadalajara, 2010) provided further guidance on the preparations for WCIT-12 and the work of the CWG-WCIT-12 in this regard. The group has met four times since its formation, with its most recent meeting in April 2011. The group takes into consideration the results of the regional preparatory meetings, considers and studies all relevant work and outputs that have been developed in the ITU regarding ITRs, discusses and examines all proposals for revision to the ITRs, and reflects strategic and policy principles ensuring flexibility in order to accommodate technological advances.

This briefing session is intended to provide a brief overview of the preparatory process, its current status, and some of the main principles and issues being discussed.

Brief: Briefing Session on UNESCO World Press Freedom Day Celebration Events Wednesday 18 May, 14:00-14:30 Room IV

The briefing session on World Press Freedom Day 2011 will be held by UNESCO to share information about the

outcomes of the WPFD conferences which took place around the world in the period between 1 and 3 May 2011.

The major WPFD event 2011 in Washington D.C. was co-organized by UNESCO with the U.S. State Department and

over 20 civil society partners. The conference focused on the theme “21st Century Media: New Frontiers, New Barriers”

and explored the growing role of the internet, the emergence of new media and the rise in social networking in recent

years. On 4 May UNESCO and UN DPI organized an event in UN HQ marking 20th anniversary of the Windhoek

Declaration which laid grounds to WPFD celebrations. Several dozen other conferences of the press freedom took place

on all continents.

In parallel with its global advocacy initiatives, UNESCO is working on a publication on Internet freedom titled “Freedom

of Connection – Freedom of Expression: The Changing Legal and Regulatory Ecology Shaping the Internet”. The

publication pioneered in examining the complex situation of freedom of expression on Internet in a broad context of

policy and practice around the globe, and will be officially launched at UNESCO Headquarters in Paris on 30 May 2011.

Contact: Ms Xianhong Hu (x.hu@unesco.org), Communication and Information Sector, UNESCO.

Publications: e- environment Wednesday 18 May, 14:00-14:30 Room V

ITU-GeSI Report on Using Information and Communication Technologies (ICTs) to Tackle Climate Change (ITU-GeSI)

Information & Communications Technologies (ICTs) can be used in a number of ways to

meet the requirements of the three main pillars of the Bali Action Plan arising from COP-13

in December 2007: enhanced action on adaptation, cooperative action to reduce greenhouse

gas emissions, and actions on mitigation of climate change and the recently adopted Cancun

Agreements. ICTs can address these and the problems that all countries (particularly

developing countries) face with respect to Climate Change. ICTs can be used to mitigate the

impact of other sectors on greenhouse gas (GHG) emissions and to help countries adapt to

climate change. These impacts are described in this paper.

Link: http://www.itu.int/ITU-T/climatechange/itu-gesi-report.html

Publications Release and Briefs Using Submarine Communications Networks to Monitor the Climate (ITU)

This ITU-T Technology Watch Report gives an overview of how old and new

submarine cables could be used for decades to come as a major resource and a real-

time global network to monitor climate change and to provide tsunami warnings.

Future generations of cables and associated components could have the capacity to

directly measure climate variables, such as water temperature and salinity, as well as

give pressure readings on the ocean floor. All this could be achieved over long periods

of time at low cost. By encouraging technical standardization, ITU can facilitate

implementation of this capacity.

Link: http://www.itu.int/en/ITU-T/techwatch/Pages/submarinenetworks.aspx

ICT as an Enabler for Smart Water Management (ITU)

Smart water management has become a key policy issue for the 21st century, as a growing number of factors are impacting the delivery of already scarce fresh water to millions of people. Economic growth, seasonal climatic conditions and rising population are all affecting availability of water resources. Moreover, a number of effects linked to climate change, such as lengthy droughts and extreme weather events, are worsening the situation. This ITU-T Technology Watch Report provides an

overview of how ICT can be a strategic enabler for smart water management policies and surveys upcoming ICT standards that will enable smart water initiatives. Link: http://www.itu.int/en/ITU-T/techwatch/Pages/smartwatermanagement.aspx

An extensive overview of the use of spectrum by Earth observation radiocommunication applications

Overview of solar radio monitoring applications

Benefits from spectrum use by the radio space service

Publications Release and Briefs

Guidelines on the provision of satellite-provided remote sensing data for the

purpose of studying climate change

summary of status of major climate variables and forcing factors

Publication: M-Government: Mobile Technologies for Responsive Government and Connected Societies Thursday 19 May, 14:00-14:30 Room XI

The report highlights the critical potential of mobile technologies for improved public governance, as well as for economic and social progress towards the achievement of the internationally agreed development agenda defined in the Millennium Development Goals (MDGs). The in-depth analysis of the prerequisites for m-government, its main benefits and challenges, the value-chain and the key stakeholders, and the checklist of concrete actions intend to sustain policy makers in monitoring and updating their knowledge on m-government, and to draw on its implications for public sector

governance, public service delivery, and smarter and more open government. URL: http://www.itu.int/ITU-D/cyb/app/m-gov.html

Publication: Thursday 19 May, 14:00-14:30 Room IX

Role and Responsibility of the Internet Intermediaries in the Field of Copyright Role and Responsibility of the Internet Intermediaries in the Field of Copyright,

by Professor Lilian Edwards

This study aims to identify the trends and principles governing the changing role of Internet intermediaries, summarizing the evolution of business models and outlining the complex issues to be considered in developing public policies in this field.

Internet intermediaries are key drivers in the development of the Internet as well as in distributing creative content. They host, locate and search for content and facilitate its distribution. Their increasing influence in recent years, as well as their evolving role, have led to a debate regarding their liability in relation to online copyright infringement. This controversy is a direct result of the Internet‟s phenomenal development – the web 2.0, user-generated content (UGC) websites, the wide spread of online streaming websites, and hosting of large files are just some of the many examples of the constantly evolving online environment.

Internet intermediaries play a key role in both considerations of web content responsibility as well as in developing new ways to offer users legal access to copyright content – whether paying or free. In addressing this controversial topic in a way that takes into account Member States and various stakeholders, WIPO organized a 2005 Seminar on Copyright and Internet Intermediaries (WIPO/IIS/05). As a result of subsequent developments – including new national legislation on the subject, as well as new solutions for the legal exploitation of copyright content – there is a need to reassess the issues at stake and to provide up-to-date information on the relationship between copyright and Internet intermediaries, with a focus on the new business and technology trends.

Publications Release and Briefs Comparative Analysis of National Approaches to the Liability of Internet Intermediaries WIPO Comparative Analysis of National Approaches of the Liability of the Internet Intermediaries, by Professor Daniel

Seng and Professor Juan Jose Marin

In this co-authored study, Professors Seng and Marin seek to identify the possible commonalities among different liability doctrines. The study is divided into two parts, the first consisting of a “Survey of National Legislation and Jurisprudence on the Liability of Internet Intermediaries in the Field of Copyright and Related Rights”, covering 30 jurisdictions6. The second contains a conclusion resulting from the Survey, which aims to define trends and commonalities in the treatment of the responsibility of Internet intermediaries.

The study will describe the present scenario in the different jurisdictions covered, including in regard different modalities of indirect responsibility and the specific contours of “safe harbors” for the different intermediation activities (hosting, mere conduit, linking, etc). The Study will allow to assess the evolution that took place in some jurisdictions, in response to changes in legislation and policy but also by reason of the evolving role of Internet Intermediaries.

Perspectives on Policy Responses to Online Copyright Infringement – An Evolving Policy Landscape

Countries around the world are exploring and experimenting with new solutions to address online copyright infringement. This discussion paper examines various emerging Internet-focused strategies for the enforcement of copyright online: · Graduated response and Suspension of Internet access; · Traffic shaping; · Blocking; · Content identification and Filtering;

· Domain Name System manipulation; and considers some of the potential implications of such strategies for the Internet, Internet

technologies, access and use. It is intended to stimulate further dialogue and collaborative multi-stakeholder examination of these issues. This paper draws from the expertise and discussions within the volunteer Internet Society Copyright Working Group (2009-2010). The Internet Society would like to express its sincere thanks to the members for their strong commitment to this project, many insightful ideas, and ongoing support of the Internet Society‟s mission.

Paper available at: http://isoc.org/wp/newsletter/?p=3530

Publication: The Role of ICT in Advancing Growth in Least Developed Countries,

Trends, Challenges and Opportunities, 2011

6 The jurisdictions included in the survey are: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Egypt,

Finland, France, Germany, India, Italy, Jamaica, Japan, Malaysia, Mexico, Morocco, New Zealand, Nigeria, Republic of Korea, Russian Federation, Rwanda, Senegal, Singapore, South Africa, Spain, United Kingdom, and United States of America.

Publications Release and Briefs ICT and Telecommunications in Least Developed Countries: Review of Progress Made During the Decade 2000-2010 Thursday 19 May, 14:00-14:30 Governing Body Room

RECEPTION Monday 16, 18:00 Reception

Exhibition The Exhibition aims to offer WSIS stakeholders an opportunity to showcase at international level activities carried out

by them in context of the WSIS outcomes.

The exhibition stands are located at the entrance of ILO Porte I, R3 Sud, the networking atmosphere will make possible to meet new potential partners and to learn about their flagship initiatives.

WTISD World Telecommunication and Information Society Day Tuesday 17 May, 10:30-12:00, (ITU Popov room)

World Telecommunication and Information Society Day, celebrated each year on 17 May, marks the

anniversary of the signature of the first International Telegraph Convention in 1865 which led to the creation of the International Telecommunication Union. This occasion was recognized as World Telecommunication Day in 1973. Following the World Summit on the Information Society (WSIS) in 2005 and the 2006 ITU Plenipotentiary

Conference in Antalya, Turkey, 17 May was designated as World Telecommunication and Information Society Day (WTISD).

The World Telecommunication and Information Society Day endeavours

to raise awareness of the possibilities that the use of the Internet and other information and communication technologies (ICTs) can bring to societies and economies, as well as of ways to bridge the digital divide.

ICTs are increasingly in demand to meet the Millennium Development

Goals. In the rural context, ICTs provide enhanced opportunities to

generate income and combat poverty, hunger, ill health and illiteracy. The theme of this year‟s WTISD, “Better life in rural communities with

ICTs”, aims to ensure that ICTs will contribute to a better future for our rural populations.

As a means of bringing global attention to this theme, ITU will present the annual World Telecommunication and Information Society Award to eminent personalities who have contributed to connecting rural communities to the benefits of ICT.

Action Line Facilitator’s Meeting Action Line Facilitator’s Meeting

On an annual basis the WSIS Action Line Facilitator's meeting provides a platform for all focal points facilitating action lines to report their success stories and challenges. Action line facilitators provide updates and report on the activities carried out by each action line during the year and provide a report on their respective Action Line Facilitation meetings during the WSIS Forum.

Parliamentary Forum Parliamentary Forum

Information, Citizens and Infrastructure:

Parliamentary Forum The Parliamentary Forum “The Triple Challenge of Cyber-Security: Information, Citizens and Infrastructure” is the

fourth meeting of members of parliament focusing on issues relating to the Information Society organized within the

framework of the Global Centre for ICT in Parliament.

The Fourth Parliamentary Forum will focus on the representative, law-making and oversight responsibilities of members

of parliaments in the area of cyber-security. It will address the particular challenges posed by the illicit use of information

and communication technologies, such as the safeguarding of citizens in the connected environment; the protection of

State information, data and infrastructures; and the transnational response to cybercrime.

The aim of the Forum is to further the dialogue among legislators on the different strategic and political priorities

implemented at the national level, outline a broad perspective of different national engagements directed at responding to

the challenge discussed, delineate the role and responsibilities of parliaments in their legislative and oversight functions

with respect to the topic addressed, identify good parliamentary practices and draw recommendations for action by

legislatures.

More info: www.ictparliament.org

Internet Governance Forum Internet Governance Forum

Internet Governance Forum: Open consultation

Wednesday 18 May, Governing Body Room

The purpose of this meeting is to hold Open Consultations on the programme and schedule of the Sixth Annual

IGF Meeting, which will be held in Nairobi, Kenya on 27-30 September 2011. The theme of which will be

'Internet as a catalyst for change: access, development, freedoms and innovation'. The consultation will

focus particularly on the selection of workshops for this year‟s meeting.

Internet Governance Forum: MAG

Thursday 19 May, Room IV

This is a meeting of the Internet Governance Forum‟s Multistakeholder Advisory Group (MAG), They will

further deliberate on the input received in the previous days Open Consultations and will also discuss

refinements to the programme and schedule for the IGF 2011 meeting to be held in Nairobi, Kenya.

Further information available at: http://www.intgovforum.org/cms/

Closing Ceremony Closing Ceremony UNGIS: Open Consultations on Overall Review of Implementation of the WSIS Outcomes (WSIS +10), Open to all WSIS Stakeholders Friday 20 May, 14:45 17:30, (Governing Body Room)