Draft - Program FIC Conference 2019 · 2019-04-24 · PROGRAM (Draft) Families in Canada Conference...
7
PROGRAM (Draft) Families in Canada Conference 2019 March 27 & 28, 2019 Viscount Gort Hotel, Winnipeg, MB CONFERENCE PRESENTATIONS: Day 1 – First Presentation Dr. Alex Singer Dr. Alex Singer is an Associate Professor in the Department of Family Medicine at the University of Manitoba where he leads the Quality Improvement and Informatics curriculum. He is the Network Director of the Manitoba Primary Care Research Network and the Manitoba eHealth Family Physician Champion. He is a family medicine clinician and teacher at Winnipeg’s Family Medical Center and St. Boniface Hospital. Presentation: Participating and leading efforts to systematically improve the quality of health care delivery is becoming a core element in the practice of health professionals in recent years. In her 2012 keynote presentation at the Institute for Healthcare Improvement (IHI) National Forum on Quality Improvement in Health Care, IHI CEO Maureen Bisognano said, “everyone in health care should have two jobs: to do the work and to improve how the work is done.” Participating in “quality improvement” activities has recently become a requirement of the College of Physicians and Surgeons of Manitoba and is part of an active educational and practice enhancements being undertaken by the College of Family Physicians of Canada. In the context of primary care settings, quality improvement is a team activity that typically involves both care interdisciplinary providers and patients. Having the skills and tools to decide on improvement opportunities, gather essential measurements and then execute changes effectively is essential for success of effective and sustained improvements. Further, understanding how to systematically use program or practice level data to affect patient (or client) outcomes are central to participating in quality improvement. In this session, you will learn the basics of how to apply quality improvement and measurement methodologies to benefit the care of the families within your mandate. Learning Objectives § Define quality improvement (QI); § Describe the Quadruple Aim and the Six Dimensions of Quality; § Describe different opportunities and data sources to identify opportunities for improvement § Describe the key activities and methods inherent in successful practice improvement initiatives DRAFT
Transcript of Draft - Program FIC Conference 2019 · 2019-04-24 · PROGRAM (Draft) Families in Canada Conference...
PROGRAM(Draft)FamiliesinCanadaConference2019
March27&28,2019ViscountGortHotel,Winnipeg,MB
CONFERENCEPRESENTATIONS:Day1–FirstPresentation
Dr.AlexSingerDr.AlexSingerisanAssociateProfessorintheDepartmentofFamilyMedicineattheUniversity ofManitoba where he leads the Quality Improvement and Informaticscurriculum. He is the Network Director of the Manitoba Primary Care ResearchNetwork and the Manitoba eHealth Family Physician Champion. He is a familymedicineclinicianandteacheratWinnipeg’sFamilyMedicalCenterandSt.BonifaceHospital.
Presentation:Participatingandleadingeffortstosystematicallyimprovethequalityofhealthcaredeliveryisbecomingacoreelementinthepracticeofhealthprofessionalsinrecentyears.Inher2012keynotepresentationattheInstituteforHealthcareImprovement(IHI)NationalForumonQualityImprovementinHealthCare,IHICEOMaureenBisognanosaid,“everyoneinhealthcareshouldhavetwojobs:todotheworkandtoimprovehowtheworkisdone.”Participatingin“qualityimprovement”activitieshasrecentlybecomearequirementoftheCollegeofPhysiciansandSurgeonsofManitobaandispartofanactiveeducationalandpracticeenhancementsbeingundertakenbytheCollegeofFamilyPhysiciansofCanada.
Inthecontextofprimarycaresettings,qualityimprovementisateamactivitythattypicallyinvolvesbothcareinterdisciplinaryprovidersandpatients.Havingtheskillsandtoolstodecideonimprovementopportunities,gatheressentialmeasurementsandthenexecutechangeseffectivelyisessentialforsuccessofeffectiveandsustainedimprovements.Further,understandinghowtosystematicallyuseprogramorpracticeleveldatatoaffectpatient(orclient)outcomesarecentraltoparticipatinginqualityimprovement.
Inthissession,youwilllearnthebasicsofhowtoapplyqualityimprovementandmeasurementmethodologiestobenefitthecareofthefamilieswithinyourmandate.
LearningObjectives
§ Definequalityimprovement(QI);
§ DescribetheQuadrupleAimandtheSixDimensionsofQuality;
§ Describedifferentopportunitiesanddatasourcestoidentifyopportunitiesforimprovement
§ Describethekeyactivitiesandmethodsinherentinsuccessfulpracticeimprovementinitiatives
DRAFT
Day1–SecondPresentation
NoralouRoosNoralou is the Co-Director of the Get Your Benefits! project which focuses onconnecting people with low income to government benefits and other communitysupports. Noralou was a Co-Founder of the Manitoba Centre for Health Policy.CitationstoDr.Roos'workplaceheramongthetop100CanadianscientistsaccordingtoTheInstituteofScientific Information.ShewasamemberofthePrimeMinister'sNationalForumonHealth,promotedtoOfficerintheOrderofCanadaandamemberof the Royal Society of Canada and the Canadian Academy of Health Sciences.
Noralou’sresearchhasused“big”dataroutinelycollectedbypublicagenciestounderstandtheroleofpovertyindrivinghealth,educationandothersocialoutcomes.PRESENTATION:OurProjectDevelopandpromoteinitiativesthathelplow-incomeManitobansobtaingovernmentbenefitsandaccessservicesforwhichtheyareeligible.
Projectgoals- Communicatetheimportanceofdiagnosingandtreatingpovertytohealthcareproviders- Distribute"GetYourBenefits"booklets- Collaboratewithfederalandprovincialagenciesandcommunityagenciestoencouragelow
incomeManitobanstousethefreetaxclinicstosavefees- Liaisingwithgroupsacrosstheprovinceandcountrytoshareideasandinitiativesthatarein
place- IncreaseawarenessanduptakeoftheCanadaLearningBond(CLB).In2014,Manitoba'suptake
oftheCLBwasonly22%–91,600childrenwerelosingoutonthe$2000federalbenefit–$183millioninincentivesforeducationforlowincomeManitobachildrenisgoingunclaimedandnotmuchhaschangedsince2014.
Projectoutcomes- IncreaserefundstoManitobansearningunder$40,000/yearbyencouragingthefilingoftax
returns.In2018,CommunityVolunteerIncomeTaxProgramclinicshelped27,800Manitobanslivingonlowincomesreceive$87.7millioninrefundsandbenefits
- Engagephysiciansandhealthcareproviderstoscreenforlowincomeandinformpatientsofbenefitsforwhichtheymaybeeligible
- EncouragepoliciestoincreasesignupfortheCLB
NextSteps
- CommunicatetheGetYourBenefitsprojectswithFirstNationsgroups- Continuenational,provincial,andlocalcollaborationtodevelopinitiativesthatensureall
childrenaresignedupfortheCLB- PromoteFirstBookCanadawhichprovideslowincomechildrenwithfreenewbooks
DRAFT
Day1–ThirdPresentation
CheryleDreaverCheryleDreaverisaNehiyawakmotherfromMistawasisCreeNation.Shehasthreechildrenandtwograndchildren.HereducationbackgroundisinReligionandCulturalStudiesfromtheUniversityofWinnipeg.ShespentmuchofhercareerinEmployment,EducationandTraining.Shehasfacilitatedmanyworkshopsfromemploymentandtrainingdeliverytoyouthandadults.CheryleistrainedandcertifiedtodeliverNon-ViolentCrisisInterventionskillstrainingandisacertifiedLifeSkillsfacilitator.InhercurrentroleasAssistantFirstNationsFamilyAdvocate,CherylehasalsodevelopedandfacilitatedaRedRoad
toHealingprogramforwomenwhohaveexperienceddomesticviolence.Herprogramfocusesoncreatingproactiveawareness.ShestartedworkingwiththeFirstNationsFamilyAdvocateOffice(FNFAO)in2017asanAssistantAdvocateworkingwithFirstNationsfamiliesnavigatingtheChildandFamilyServicessystem.TheFirstNationsFamilyAdvocateofficeisveryuniqueasitismandatedby62FirstNationsmembercommunitiesoftheAssemblyofManitobaChiefs.FNFAO’smissionistosupportandadvocateforFirstNationfamilies,involvedwiththeChildandFamilyServicessystembychallengingexistingjurisdictions,policies,lawsandorganizationusingFirstNationsknowledge,customarylaws,traditionsandbeliefsystemstocreatepositivechangeforourchildrenandfamilies.PriortoworkingfortheFNFAO,Cherylehadnoworkexperienceintheareaofchildwelfare;shereferstoitasaneyeopeningexperience.Herworkismotivatedbyensuringourfamiliesareheardandworkingtowardsreunificationand“BringingOurChildrenHome”.Cherylejoinsyoutodaywithheruniqueknowledgeofdeliveringourperspectivesandexperiencesofourfamiliestoyou.Presentation:My presentationwill explain how poverty exacerbates an already negative relationship between CFSagencies,andFirstNations.Part 2 of theManitoba CFS ACT has promised services to families at risk. Yet Services to Families ishardly implemented. The First Nations Family Advocate Office (FNFAO) has numerous familiesrequestingserviceswhichwouldintheorybeprovidedbyCFSagencies.YetthevaguenessoftheCFSActcauses agencies to provide the least amount of services as possible. As a result CFS focuses onapprehensionratherthanprevention.Agencieshaveaccessible resources toprovideadded supports to families like theRespiteWorkersorHomeMakers.Yettheseagenciesfailintheirduties.Ourfamiliesareexhaustedwithverylittlesupportthatshouldbeavailableforeverydayerrands(buspassesortaxislips).Familiesneedhelponacasebycasebasis,whileinactionwouldplacefamiliesatriskofhomelessness.Billssuchashydroandwateroreven a landline phone/cell phone could be covered by the agency, but agencies refer families toSunshine Village, thus avoiding any expense. All parents are entitled to leisure, yet without theseresourcesduringstressfultimes,breakdowninfamilyunitsaretobeexpected.ThepurposeofmytalkistodiscusshowCFSaddstothepovertyofourFirstNationsfamiliesbyrefusingtoprovideaccessibleresources.IfagenciesfollowedtheManitobaCFSActDeclarationofPrincipleswithalittlemoregenerosity,theamountofapprehensionswouldnotbeashighastheyaretoday.
DRAFT
Day2–FirstPresentation
Dr.CarolynPetersCarolynisaDirectoratNewDirectionsinWinnipegwheresheoverseesFamilyTherapyServices,TrainingandEvaluation.HereducationisinSocialWorkandherresearchhasfocusedonwomen'sexperienceswithsocialservicesystems.Dr.JavierMignoneJavierMignone isprofessor intheDepartmentofCommunityHealthSciences,RadyFaculty of Health Sciences, the University of Manitoba, where he teachesundergraduate and graduate courses, including program evaluation, and socialdevelopment. On a regular basis he leads workshops on health information andprogramevaluationforsmallNGOs,includingIndigenousorganizationsinArgentina,Canada, Colombia, Dominica, and Guatemala. He leads the Program and Policy
EvaluationResearchGroupattheuniversity.
Dr.AynslieHindsAynslie completed her Bachelor of Science and Arts Honours degrees, majoring inStatistics,Mathematics, and Psychology, from the University ofWinnipeg, and shehas a Masters and PhD in Community Health Sciences from the University ofManitoba. Aynslie volunteers with several community organizations, including Artfrom the Heart, Art City, and the United Way. She is one of the co-chairs ofCommunityHub-InformationandResearchPartnerships(CHIRP).
MarianneKrawchukMs.KrawchukisaCredentialedEvaluatorandPast-PresidentofCESManitoba.WithaMaster’s Degree in Sociology, she brings strong research skills to her work. Ms.Krawchuk is the Senior Manager, Family Resource Centre Initiative at UnitedWayWinnipeg.Prior to this, shewas theEvaluation&OutcomeMeasurementManagerfocusingonbuildingevaluationcapacityinternally,andwithagencypartners.Shehasextensive knowledge of the realities and challenges of evaluation in non-profitagencies.
CynthiaDrebotCynthia Drebot has been the Executive Director of North End Women’s Centre(NEWC)sinceJanuary2014.ShehaslivedinWinnipegherwholelifeandherhearthasbeendedicatedtoworkinginnot-for-profitcommunity-basedorganizationsfor25years.Herearlierworkincludedworkingwithyouth,specificallythoseinvolvedin the justice and child welfare systems, evaluation in varying capacities andmanagingandleadingprogramsinthenotforprofitsector.Heracademictraining
DRAFT
is in Human Ecology and Social Work, which led to a focus and passion for leadership and changemanagementinitiatives.Presentation:ProgramEvaluationasSocialAdvocacyCommunity based social service resources rely on program evaluation results for accountability tonumerousstakeholders,particularly thepopulations that theyserve.Programevaluationexpectationsmaybehighfromfundersforoutcomeresults,howeverfundingresourcesseldomadequatelycoverthecosts for data bases and analysts to generate comprehensive evaluation reports. Creative programevaluationpracticesareneededtoreportbacktostakeholders likeboardsandfunders.Strategiesareneeded to illustrate results that advocate for and with people who do not have equitable access toresources.
• Howcanprogramevaluationresultsbeatooltoadvocateforandwithpeoplewhoexperiencebarrierstoresourcesandinclusion?
• Whatopportunitiesexistfororganizationstopartnerinprogramevaluationstrategies?
• Whatresourcesandstrategiesexistfororganizationstodoprogramevaluationonabudget?
• Whatarefunderslookingforinoutcomeresults?
ChairofthePanelis:CarolynPeters,Panelmembersare:JavierMignone,AynslieHinds,CynthiaDrebot&MarianneKrawchuckDay2–SecondPanel
AlbertBoakyeAlbert has a Master’s in Public Administration and works as a CommunityAnimatorwiththeSocialPlanningCouncilofWinnipeg.
ChrisGreeneChris is a Senior Epidemiologistwith theWHRA, is an assistant professor at theUniversity of Manitoba, and has an interest in how to mobilize communityinformationforimpact.
Presentation:Promotingevidence-informeddiscussion,planning,andaction:theManitobaCollaborativeDataPortal
DRAFT
TheManitobaCollaborativeDataPortal(MCDP)aspirestobeaplaceforManitobanstofindthedatatheyneedforcommunity-basedsolutions.Theportaloffersawiderangeofneighborhoodandlocal-levelinformationinmappingapplicationsandtopicspecificknowledgeportals.Theaimistopromoteevidence-informedcommunitydiscussion,planningandactionforhealthequity,socialjustice,publicaccountabilityandenvironmentalsustainability.
TheMCDPisbasedonprinciplesofopendata,makingdatafreelyavailableforeveryonetouseandrepublishastheywish,withoutrestrictionsfromcopyrightorpatents.Organizedasacollectiveimpactproject,theMCDPinitiatingpartnersincludetheSocialPlanningCouncilofWinnipeg,theManitobaCenterforHealthPolicy,theInstituteofUrbanStudies,PEGWinnipeg,andPopulationandPublicHealthSurveillance,WRHA.
ParticipantLearningObjectives:
• BecomefamiliarwiththeManitobaCollaborativeDataPortalmappingapplicationsandknowledgeportals
• Gaininsightintohowtoaccesslocaldataandmapsfromtheportal• Shareideasabouthowtheportalcouldpotentiallysupportevidence-informedcommunity
discussion,planningandaction,andhowtheportalcouldbeimprovedtosupportthiswork.Day2–ThirdPresentation
FlorenceOkwudiliFlorenceNgoziOkwudiliwasoriginallyfromNigeriaandmovetoCanadainFebruary2000.SheobtainedherPostGraduateDiplomainPublicPolicyandAdministrationandaBachelorofArtsinInternationalDevelopmentStudiesattheUniversityofWinnipeg.FlorenceisanactivememberoftheAfricacommunity.SheistheCoordinatorfortheFolkloramaAfricaPavilionforthepast7yrs.FlorenceistheCo-ChairoftheInstituteforInternationalWomen'sRight-ManitobaandChairoftheCoalitionforManitobaCulturalCommunities&Families,
ShorshKurdPalaniShorshisofKurdishheritageandholdsajointMastersdegreeinPeaceandConflictResolutionStudiesfromtheUniversityofManitobaandUniversityofWinnipeg.Shorshworksinthefieldofchildandyouthmentalhealthandhasmorethanfiveyearsofexperienceinthefield.ShorshcurrentlyistheViceChairofCoalitionofManitobaCulturalCommunitiesforFamiliesCMCCFandtheboardmemberoftheKurdishAssociationofManitoba.Heisdrivenbyapassionandcommitmentto
promoteself-care,mentalhealthsupport,collectiveempathy,andcross-culturalengagement.
Dr.StevenFeldgaierDr.StevenFeldgaierisaclinicalchildpsychologistandanAssistantProfessorintheDepartmentofClinicalHealthPsychologyattheUniversityofManitoba.HealsoservesastheDirectorofParentingandCommunityInitiativesatHealthyChildManitoba.Dr.FeldgaierhasalsoservedasanAdjunctProfessorbothintheDepartmentofPsychologyaswellasintheFacultyofEducation.Dr.FeldgaierisalsoaPastPresidentoftheManitobaPsychologicalSociety.
DRAFT
PRESENTATION:
COALITIONOFMANITOBACULTURALCOMMUNITIESFORFAMILIESINC.(CMCCF):INCLUSIONISNOTENOUGH!CULTURALCOMMUNITIESENGAGINGSYSTEMSOur“InclusionisNotEnough”presentationhastwoobjectives:wewilldefinetheevolvingcontextofinclusionfromtheculturalcommunity“livedandfelt”experience.Also,wewillintroducetheCoalition’scontinuinginitiativesonchangingthewaysystemshaveinteractedandrelatedtoculturalcommunitiesinManitoba.InthispresentationwewillintroduceCMCCF,itspurposeandanticipatedoutcomes.Wewillassisttheaudiencetounderstandourperspectiveregardingourframeworkforinclusioncomplementedbyoureffortstoexpandthepracticewithserviceprovidersandpolicymakers.Wewillprovidethisbydiscerninginclusionanddefiningfivefactorstoincreasecommunityimpact.Wewillsharewithouraudienceourlessonslearnedoverthelasttenyearsofengagementwithgovernmentanditsagencies.Timewillbesetasidefortheaudiencetoaskquestionswhileweprovideanswersregardingourideasandexperiencesofinclusion,itssuccessesandfailures.Webelievethatouraudiencewillwalkawaywiththefollowing:newknowledgereferencingourexperiencesasaCoalitionanditsmembers,thewaywedesireinclusiontoberespectedwithinourrelationshipswithdiversefront-line,leadership,andpolicymakers,andmostimportantlywhatwewishforthefuturefromourcurrentandfutureworkingrelationshipssupportingculturalcommunitiestomeettheirneedsfortheirfamiliesandchildren.
DRAFT
