DPDHL Business Profile Presentation - Deutsche Post · · 2018-04-19“This brief DPDHL business...
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Transcript of DPDHL Business Profile Presentation - Deutsche Post · · 2018-04-19“This brief DPDHL business...
Deutsche Post DHL 2013 Business Profile
DPDHL Investor Relations
“This brief DPDHL business
profile aims to provide financial markets
and our shareholders a quick overview of our company
structure and key corporate facts & figures. Along the four
Divisions you will find an overview of our product portfolio
as well as relevant regional and customer segmentations.
Please note that all figures are based on full-year 2013
numbers unless stated otherwise. You can find links to all
intra-year updates as well as any further information on
p.33 of this presentation, or – of course – please do not
hesitate to get directly in contact with my IR team.”
Martin Ziegenbalg Head of Investor RelationsDeutsche Post DHL
INTRODUCTION TO GROUP STRUCTURE, PRODUCTS AND MARKET POSITIONS
IR | DPDHL BUSINESS PROFILE| PAGE 2
No. 1 in contract logistics
Global leader in Forwarding
Europe’s largest postal service
Leading Parcel service provider for eCommerce
No. 1 in international express delivery
World´s largest Air and 2nd largest Ocean freight forwarder
Global TDI leader with > 30% market share, serving 2.7m customers in 220 countries
Global market leader, market share of 8% well ahead next biggest competitors
64m letters / 3.4m parcels per workday to >40m households in Germany
Partner for eCommerce and a pioneer in secure digital communications
Market cap1): EUR 31.6 bnRevenue2): EUR 54.91 bn
EBIT2): EUR 2.86 bn
A GLOBAL PLATFORM WITH A UNIQUE PORTFOLIO
1) As of 31/12/2013; 2) FY 2013
IR | DPDHL BUSINESS PROFILE| PAGE 3
THE BOARD OF MANAGEMENT
IR | DPDHL BUSINESS PROFILE| PAGE 4
Dr. Frank AppelCHIEF EXECUTIVE OFFICERMember since November 2002 CEO since February 2008 Appointed until October 2017
Lawrence RosenFINANCE, GBSMember since September 2009Appointed until August 2017
Angela TitzrathHUMAN RESOURCESMember since May 2012Appointed until April 2015
Jürgen GerdesPOST – eCOMMERCE - PARCELMember since July 2007Appointed until June 2015
Ken AllenEXPRESSMember since February 2009Appointed until February 2017
Roger CrookGLOBAL FORWARDING, FREIGHTMember since March 2011Appointed until March 2019
John GilbertSUPPLY CHAINMember since March 2014Appointed until March 2017
1) Excluding Germany; 2) Headcount as of 12/31/2013; FTE ~435.000; 3) O.w. 40.321 civil servants
DPDHL is among the top 10 largest employers worldwide
Express85.000
Supply Chain145.000
Others12.000
PeP148.000
DGF43.000
Americas76.000
Other Regions17,000
Europe1)
105.000
Germany3)169.000
Asia Pacific66.000
Total2)
478,000
Employee count:
by region by division
KEY EMPLOYEE FIGURES
IR | DPDHL BUSINESS PROFILE| PAGE 5
• Support employee volunteer work with Global Volunteer Day and the Living Responsibility Fund
• Employees donate for colleagues and provide financialassistance through the internal We Help Each Other relief fund.
• International partners: SOS Children’s Villages and Teach For All• Improved educational opportunities and employability for young people • Development of the potential of children and young people
regardless of their social background
• Strategic partnership with the United Nations • Support preparedness with Get Airports Ready for Disaster program• On-location assistance provided by our Disaster Response Teams
• Shared Value approach: Continue to optimize our own operations, and also push commercialization of our GOGREEN value-added services
• 30% CO2 efficiency improvement target by 2020 (2007 base), including our transportation subcontractors
• Driving innovation in our sector: Introduced electric Streetscooter in 2013
GoTeachEducation
GoGreenEnvironmentalprotection
GoHelpDisastermanagement
Employees
We make a positive contribution to the environment and societythrough our Living Responsibility programs
LIVING RESPONSIBILITY
IR | DPDHL BUSINESS PROFILE| PAGE 6
DHL
Formerly: MAIL Division EXPRESSGLOBAL
FORWARDING, FREIGHT
SUPPLY CHAIN
GLOBAL BUSINESS SERVICES
Corporate Center
DHL Customer Solutions & Innovation
GROUP: ORGANIZATIONAL SETUP
IR | DPDHL BUSINESS PROFILE| PAGE 7
Post – eCommerce - Parcel
FY 20131) divisional overview
in EUR mRevenue EBIT EBIT margin
POST – eCOMMERCE – PARCEL (PeP) 15,261 1,286 8.4%
EXPRESS 11,821 1,082 9.1%
GLOBAL FORWARDING & FREIGHT 14,817 476 3.2%
SUPPLY CHAIN 14,227 439 3.1%
CORPORATE CENTER / OTHER & CONS. -1,214 -422 –
GROUP 54,912 2,861 5.2%
GROUP: DIVISIONAL OVERVIEW
IR | DPDHL BUSINESS PROFILE| PAGE 81) Restated because of IFRS 10/11
NEW ORGANIZATIONAL STRUCTURE FOR POST, eCOMMERCE & PARCEL
• Mail Communication• E-Post• Dialog Marketing• Press Services• Export/Import Germany
• Germany• Europe• International• Crossborder/Intercontinental
The Post for Germany The global eCommerce enabler
Two main businesses, each with the brand power, expertise and resources necessary to meet our ambitious growth targets – Renaming of MAIL Division to “Post, eCommerce & Parcel”
Sub-division Post Sub-division eCommerce & parcel
IR | DPDHL BUSINESS PROFILE| PAGE 9
MAIL Division
Mail Communication
Dialogue Marketing
Press Services
Retail Outlets
Pension Services
Global Mail
Parcel Germany
Post
All letters including import /export fromand to Germany. Also includes newservices like E-Post and ADAC Postbus
2013 Revenue, restated: EUR 9,972m
eCommerce - Parcel
Domestic and cross-border parcels and parcel operations in selective markets
2013 Revenue, restated: EUR 5,289m
Asset shifts
Domestic Parcel in Czech Republic, Netherlands, Belgium,Poland and India
Post - eCommerce – Parcel: NEW REVENUE REPORTING STRUCTURE
Letters → Post
Parcels → eCommerce - Parcel
PAGE 10
Old Structure New Structure
IR | DPDHL BUSINESS PROFILE|
Strategy• Continuous network enhancements to improve service quality and secure
competitive advantage• Absolute customer focus along all touch points• Focus on profitability and value oriented pricing• Leveraging of cross business unit opportunities to manage risks and
recover high investments for network expansion
Business model• Standardized, scheduled network • Self-operated infrastructure• Door-to-door delivery capability globally• Asset intensive (planes, hubs, vehicles)• Standardized, speed oriented network business, managed for utilization
Customers• 2.6m business customers with B2B shipments• Low but increasing share of high value more complex B2C shipments
Market position/trends• Presence in more than 220 countries and territories• Global market leader in the international express market with 32% market
share• Strong presence in high growth markets (Asia, Middle East, Russia & CIS,
Latin America)
• >250 dedicated aircraft serving more than 500 airports globally
• 3 main global hubs linked by intercontinental network
DHL EXPRESS: BUSINESS MODEL SUMMARY
IR | DPDHL BUSINESS PROFILE| PAGE 11
TDI (Time Definite International) = Premium segment within Express Industry
Time Definite = Dedicated delivery at a scheduled time of day• Requires end-to-end network at adequate speed
International = Cross-Border Shipment (intra- or between continents)• Requires dense and broad international network
Other Product Revenue Share, mainly• DDI: Day Definite International (only offered in 5 countries in EU)• DDD: Day Definite Domestic• ACS: Air Capacity Sales (re-sale of spare capacity on dedicated fleet to optimize
utilization, not sold by core Express sales teams)
TDD: Time Definite Domestic Revenue Share = Delivery at scheduled time within one country• Offered in selected countries with high market share
∑ 82% of DHL EXPRESS shipments are Time Definite
8%
TDI
FY 2013
18%
74%
TDD
Other
Strong Focus on Premium TDI Product
DHL EXPRESS: PRODUCT MIX
IR | DPDHL BUSINESS PROFILE| PAGE 12
SERVICE• Quicker delivery reflects positively on customer
satisfaction / experience• Tailored delivery options and full visibility for own
customer
OUTSOURCING OF NON-CORE ACTIVITY• Knowledge of international markets, transport regulations
& customs • Electronic solutions for processing documentation,
reporting, shipment tracking
SECURITY• Visibility on items in transit; low failure/loss rate• Short transit time lowers risk of theft
EFFICIENCY• Quick replacements reduces production shutdowns• Reduced order-to-delivery cycle supports increased customization of product & service offerings
INFRASTRUCTURE• Access to smaller/untested markets
• Ability to cope with short-term demand
COST SAVINGS• Lower inventory levels possible due to
faster movement• Economies of scale
passed on to customers
TIME SAVINGS• Reduced transit time / support for just-in-time
inventory management models• Especially in emerging markets with weaker
infrastructure
GLOBAL REACH• Direct access to international customer base through door-to-door service
(particularly for SMEs without global operations)• Sourcing opportunities from global markets – access to new materials and more
cost effective suppliers
Express Shipping valuable to customers for many reasons
DHL EXPRESS: WHY DO OUR CUSTOMERS USE PREMIUM EXPRESS SHIPPING?
IR | DPDHL BUSINESS PROFILE| PAGE 13
Industries
AutomotiveConsumer Products & ServicesChemicalsEnergyEngineering&ManufacturingFinancial ServicesLSHCLogisticsPublic SectorRetailTechnologyTextile
Parcels / Pallets and/or
AdaptorsAircraft partsBootsCarsCDs/DVDsClinic TrialsClothesComputersCosmeticsElectronic ComponentsElectrical DevicesFiltersGlassesHuman BloodInstruments
Documents
AirwaybillsApplicationsBank DocsBooks/ReportsChecksContractsCertificatesDebit NotesInvoicesFormsLegal DocsManuscriptsPacking ListsPassportsPlansProposalsShipping DocsTickets
Broad range of Customer Industries and Shipment Content
DHL EXPRESS: WHO ARE OUR TDI CUSTOMERS AND WHAT ARE WE MOVING?
LeatherMobile phonesMotorsPrintersSamplesSensorsSerumSpare PartsSports EquipmentTextilesToolsToysUniformsUSB SticksVaccines
IR | DPDHL BUSINESS PROFILE| PAGE 14
• The most international company in the world, based in more than 220 countries and territories
• Since early 70’s, DHL expanded its global network reach, pioneering international express delivery markets
• Early presence in Asia and Europe led to strongly established market leading position
• About half of TDI volumes relate to Asia, one fifth being shipped intra-Asia
7%
33%
17%
46%
EuropeMEAAsia Pacific
Americas
Regional revenue mix
DHL EXPRESS: REVENUE BY REGION
IR | DPDHL BUSINESS PROFILE| PAGE 15
The First-Mover in International Express, market entrance date by country
DHL EXPRESS: THE MOST INTERNATIONAL COMPANY IN THE WORLD
IR | DPDHL BUSINESS PROFILE| PAGE 16
Global [21,983 m€]
Europe [6,813 m€]Americas [7,352 m€]
TDI Market Leadership in all Regions except Americas
Asia Pacific [7,487 m€]MEA [330 m€]
Source: MI study 2012, annual reports and desk researchAM: AR, BR, CA, CL, CO, CR, MX, PA, VE, US; EU: AT, BE, CH, CZ, DE, DK, ES, FR, IL, IT, NL, NO, PL, RU, SE, TR, UK; MEA: AE, ZA ; AP: AU, CN, HK, ID, IN, JP, KR, MY, NZ, SG, TH, TW, VN
MARKET POSITION IN TDI
50%
30%
16%1% 3%
FedEx
UPS
DHL
TNT
Others32%
27%
21%
7%
13% DHL
FedEx
UPS
TNT
Others
41%
23%
14%
10%
12%DHL
UPS
TNT
FedEx
Others
49%
10%9%
3%
29% DHL
TNT
FedEx
UPS
Others
40%
21%
10%
6%
23% DHL
FedEx
UPS
TNT
Others
IR | DPDHL BUSINESS PROFILE| PAGE 17
Over 300 Commercial Air Carriers with more than 2,200 daily flights
ONE VIRTUAL AIRLINE
Purchased
Air
Dedicated
Air
> 250 aircrafts with 18 partner airlines on around 500 daily flights
Key Drivers• Service need• Sufficient capacity and
frequency• Network cost
considerations
Connecting over 500 airports and 22 major air hubs
Speed and Service drive DHL Express’ Aviation Network Design
DHL EXPRESS: AIR NETWORK STRATEGY
IR | DPDHL BUSINESS PROFILE| PAGE 18
Business model• Brokerage of transport services• Extremely asset-light business model• Full container load (FCL) and Less than container load (LCL) services in
ocean freight• Complete range of air freight services • Road freight services comprise: Full Truck load (FTL) and Less than Truck
Load (LTL)
Customers• Strong customer base: >50% of Forbes 500 companies
Market position/trendsAir/Ocean Freight• Global No. 1 in air freight and No. 2 in ocean freight• Presence in more than 150 countries and territoriesRoad Freight• No. 2 in European road freight • Presence in more than 50 countries and territories
Strategy• Specialist in air, ocean and road freight as well as industrial projects and
end-to-end transport management solutions• Tailored sector solutions • New Forwarding Environment (NFE) framework to establish optimized
process and IT landscape
DHL GLOBAL FORWARDING, FREIGHT: BUSINESS MODEL SUMMARY
IR | DPDHL BUSINESS PROFILE| PAGE 19
DGF
2,327
Panalpina
801
Kuehne & Nagel
1,093
DB Schenker
1,095
Air Freight volume 2012 (exports only) (in K tons)
Source: Official company publications/ estimates; MI Freight 2013; Eurostat 2013
Ocean Freight volume 2012 (in K TEU)
1,905
DB SchenkerDGFKuehne & Nagel
2,8403,743
Panalpina
1,388
European Road Freight market share 2012 (in %, based on revenue)
1.5%2.4% 1.8%
DB Schenker
3.4%
DHL Freight DachserDSV
Strong market position in all three Product Segments
DHL GLOBAL FORWARDING, FREIGHT: MARKET POSITIONS
IR | DPDHL BUSINESS PROFILE| PAGE 20
Air and Ocean Freight are strongly exposed to higher growth regions; Road Freight is primarily European based
DHL GLOBAL FORWARDING, FREIGHT : GEOGRAPHICAL MIX
Road Freight revenue 2013(in €)
Total €4.2 bnTotal 2,215
Air Freight volume 2013(in K tons, exports view)
Ocean Freight volume 2013 (in K TEUs, exports view)
Total 2,807
25%
3%
9%
4%
59%
EuropeMiddle East, Turkey, AfricaNorth AmericaLatin AmericaAsia Pacific
34%
28%
22%
10%
6%
Germany NordicsCESE& AMEA Southwest EuropeBeNeLux / UK
43%
2%13%5%
37%
EuropeMiddle East, Turkey, AfriceNorth AmericaLatin AmericaAsia Pacific
IR | DPDHL BUSINESS PROFILE| PAGE 21
Share of total in %
Air Freight volume 2013(in K tons, exports based)
Share of total in %
Ocean Freight volume 2013(in K TEU, exports based)
DHL GLOBAL FORWARDING, FREIGHT: SECTOR MIX
Diversified sector exposure – reflecting customer need for volume, weight and speed
26%
21%
13%
10%
8%
6%
3%2%
11%Technology
Engineering &ManufacturingLife Sciences& HealthcareAutomotive
Consumer
Retail
Energy
Chemicals
Others
24%
15%
10%10%
8%
8%
6%
3%
16%Engineering &ManufacturingConsumer
Automotive
Technology
Life Sciences& HealthcareRetail
Chemicals
Energy
Others
Strategy• Strong sector focus with deep expertise in 6 key sectors (Automotive,
Consumer goods, Energy, Retail, Life sciences & Healthcare, Technology). • Global sector expert communities, speaking the language of customers
Business model• Warehousing and related value-added services. Customer- and sector-
specific solutions across the entire value chain• ~23m square meters of warehouse space; 2,400 logistics centers,
warehouses and terminals• Williams Lea: Business Process outsourcing and marketing solutions
Market position/trends• Global market leader in contract logistics• Uniquely positioned to benefit from key market trends (outsourcing,
emergence of a global market, rise of emerging markets)
Customers• Strong customer base built on long-lasting partnerships across 60+
countries• Actively drive outsourcing for new customers and penetration of existing
contracts providing simplicity and value-added services customized to client needs
DHL SUPPLY CHAIN: BUSINESS MODEL SUMMARY
IR | DPDHL BUSINESS PROFILE| PAGE 23
Offering Customized Solutions Across the Entire Supply Chain
Supply Chain Consulting Consulting on network flows and supply chain processes
Lead Logistics ProviderDesign, optimize and manage end-to-end supply chain as single provider
Procurement ServicesLeverage economies of scale to drive down cost and improve margins
Inbound Supply Chain Management Collect components from multiple suppliers to optimize production schedule
Manufacturing Logistics
• Design and operate packaging lines
• Labor and yard management
• Site cleaning• Vendor managed
inventory services
Distribution Logistics
• Store finished products
• Plan and execute delivery routes
• Secondary packaging for marketing
Aftermarket LogisticsManage returns and reduce write-offs
Service LogisticsRun spareparts supply chains
Return Logistics Manage large scale recalls
Plan Make Source ReturnDeliver 1 2 3 4 5
Our Services: Warehousing | Transportation | Value Added Services | Management Services
DHL SUPPLY CHAIN: PRODUCT OVERVIEW
IR | DPDHL BUSINESS PROFILE| PAGE 24
DHL is by far market leader in a strongly fragmented market
1) DHL projection based on forecasts from IHS Global Insight and Transport Intelligence; suppliers with global footprint
DHL addressable market outgrowing GDP driven by outsourcing
5-6%
3%
Total Market Size, EUR bn
1,151
951
200
2012
1,007
848
159
2020
In-house LogisticsOutsourced Contract Logistics
Outsourced contract logistics: market shares
~13%87%
3 largest providers
~13%
2,2%
2,4%
8,2%
OtherLargest Providers1)
K+NCEVADHL
DHL SUPPLY CHAIN: OUTSOURCED CONTRACT LOGISTICS MARKET
IR | DPDHL BUSINESS PROFILE| PAGE 25
Revenue by Region FY 2013
• Unique global presence covering 60+ countries across all major regions
• Outsourcing trend historically more entrenched in developed markets
• Significant growth in emerging markets as industries mature, driven by local and international customers
• Customer base broadly diversified across many industries
• Solutions tailored to specific industry requirements and needs, requiring in depth sector expertise
Americas
13%
28% 59% Europe
Asia Pacific, Middle East & Africa.
DHL SUPPLY CHAIN: REGIONAL AND SECTOR MIX
Revenue by Sector FY 2013
9%
Technology11%
Life Sciences &Healthcare
19% Consumer20%
Retail27%
Others
1%Williams Lea
10%Energy3%
Automotive
IR | DPDHL BUSINESS PROFILE| PAGE 26
BACKUP
• Company History• Shareholding Structure• Last 5-year Key Financials• Links to further Information• Contact Details
IR | DPDHL BUSINESS PROFILE| PAGE 27
1971
20001989
19911968
200
2003
1986
14951997
1998
20011997
1987 1988
1998
1970
1999
2001
From the founding of the modern postal system to the establishment of the world's leading logistics group
1490 1950 1969 1971 1998 1999 2000 2002
DHL expands network globally
DP 1st investment in DHLDP acquires Danzas & AEI
Ocean Group & NFC merge to Exel
Modern postal system founded
Deutsche Bundespost founded
DP AG goes public
Dalsey, Hillblom and Lynn found DHL
MORE THAN 500 YEARS OF LOGISTICS EXPERIENCE
IR | DPDHL BUSINESS PROFILE| PAGE 28
2010 2012
201
2004
2006
20082004 2006
20052003
2008
2005
2002
2007
2007
2001
20122002 2003 2005 2006 2007 2008 2009 2013
From the founding of the modern postal system to the establishment of the world's leading logistics group
DHL offers express & logistics solutions
DP acquires Exel
DP launches excellence program First Choice
DHL exits US Domestic Express Business
Rebranding to DPDHL
Launch of Strategy 2015New Management Board structure completeDeutsche Post
acquires DHL
Sale of Postbank completed
MORE THAN 500 YEARS OF LOGISTICS EXPERIENCE
2014
Introduction of Strategy 2020
IR | DPDHL BUSINESS PROFILE| PAGE 29
11.6%
Identified institutional investors by region2)
• USA 13.8%• Great Britain 14.8%• Germany 12.3%• Others 26.9%
PrivateInvestors
KfWBanking Group
1) As of 31/12/2013; Incl. other regions and unidentified institutional investors
67,8%11,2%
21,0%
InstitutionalInvestors
SHAREHOLDER STRUCTURE: FREE FLOAT 79 %1)
IR | DPDHL BUSINESS PROFILE| PAGE 30
Revenue 2007 2008 2009 2010 2011 2012 2013Group 54,043 54,474 46,201 51,388 52,830 55,512 54,912Mail 14,802 14,627 14,161 13,913 13,974 13,972 15,261Express 13,874 13,637 9,917 11,111 11,691 12,778 11,821Global Forwarding, Freight 12,959 14,179 11,243 14,405 15,100 15,666 14,817Supply Chain 14,030 13,430 12,052 13,061 13,223 14,340 14,227CC / Other / Cons -1,623 -1,399 -1,171 -1,046 -1,177 -1,244 -1,214
Reported EBIT 2007 2008 2009 2010 2011 2012 2013Group 1,712 -966 231 1,835 2,436 2,665 2,861Mail 1,897 2,188 1,391 1,120 1,107 1,048 1,286Express -272 -2,194 -790 497 916 1,110 1,082Global Forwarding, Freight 383 362 174 391 440 514 476Supply Chain 312 -929 -216 231 362 419 439CC / Other / Cons -559 -393 -328 -395 -389 -426 -422
2007 2008 2009 2010 2011 2012 2013Cash flow from operating activities 5,151 1,939 -584 1,927 2,371 -203 2,988Cash flow from investing activities -1,053 -441 -2,710 8 -1,129 -1,697 -1,764Cash flow from financing activities -1,787 -1,468 1,676 -1,651 -1,547 1,199 -110Investments 2,343 3,169 1,444 1,276 1,880 2,032 1,494Depreciation, amortization and impairment losses 2,196 2,662 1,620 1,296 1,274 1,339 1,486Dividend (EUR) 0.90 0.60 0.60 0.65 0.70 0.70 0.80
DPDHL EBIT, REVENUES AND CASH FLOW HISTORY
IR | DPDHL BUSINESS PROFILE| PAGE 31
-in EUR m-
Sustainabilityhttp://www.dpdhl.com/en/responsibility.htmlSustainabilityhttp://www.dpdhl.com/en/responsibility.html
Financial and Roadshow Calendarhttp://www.dpdhl.com/en/investors/events_and_presentations/calendar.htmlFinancial and Roadshow Calendarhttp://www.dpdhl.com/en/investors/events_and_presentations/calendar.html
Statbookhttp://www.dpdhl.com/en/investors/events_and_presentations/reporting.htmlStatbookhttp://www.dpdhl.com/en/investors/events_and_presentations/reporting.html
IR Website with current Roadshow Presentationhttp://www.dpdhl.com/en/investors.htmlIR Website with current Roadshow Presentationhttp://www.dpdhl.com/en/investors.html
Annual and Quarterly Reportshttp://www.dpdhl.com/en/investors/financial_reports.htmlAnnual and Quarterly Reportshttp://www.dpdhl.com/en/investors/financial_reports.html
Glossaryhttp://www.dpdhl.com/en/logistics_around_us/glossary.htmlGlossaryhttp://www.dpdhl.com/en/logistics_around_us/glossary.html
IR | DPDHL BUSINESS PROFILE|
FURTHER INFORMATION
PAGE 32
INVESTOR RELATIONS CONTACTS
Sarah Bowman• +1 212 381 3463 • E-mail: [email protected]
Sebastian Slania• +49 228 182 63203• E-mail: [email protected]
Daniel Stengel• +49 228 182 63202• E-mail: [email protected]
Martin Ziegenbalg, Head of Investor Relations• +49 228 182 63000• E-mail: [email protected]
Robert Schneider• +49 228 182 63201• E-mail: [email protected]
Christian Rottler• +49 228 182 63206• E-mail: [email protected]
IR | DPDHL BUSINESS PROFILE| PAGE 33