Dpa perfecting-it

64
Perfecting IT DPA Your technology partner 30 August 2012

description

DPA is an information technology (IT) company with an extraordinary approach towards a Customer.

Transcript of Dpa perfecting-it

Page 1: Dpa perfecting-it

Perfecting IT

DPA – Your technology partner

30 August 2012

Page 2: Dpa perfecting-it

Introducing ourselves

Who is DPA?

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Our story

We began in

as a software licensing

and sales company

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Our story

We’ve been expanding

rapidly across

Eastern Europe:

Lithuania Ukraine Belarus Georgia

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Our story

Now there are over of us

working with over

(and we’re still growing fast!)

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Our business

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Our solutions

Planning,

implementation

and maintenance

of IT infrastructure

Collaboration,

messaging and

information

management

solutions

Security solutions

and audits

Custom and

product based

development

and testing

Biometric solutions Software licensing

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Our achievements

Fastest growing

partner of the

year, 2007

CEE partner of the year,

Portals and Collaboration,

2008

CEE partner of the year,

Advanced infrastructure

solutions, 2009

Advanced

infrastructure

solutions partner

of the year, active

directory category,

2009

Latvia partner of

the year 2010

and 2011

Education sector

partner, Central and

Eastern Europe

Lithuania licensing partner

of the year, 2009

Lithuania Office system

solution partner of the

year, 2011

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Our goals

Become Microsoft’s

leading CEE partner

in all areas of our

business

Win the trust,

respect and

appreciation of our

customers

and partners

Become the leading

IT experts in our

field

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Why us?

There are lots of IT providers out there…

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We put you first

We’ve built our business around

giving our clients what

they need

Our deep knowledge

lets us create individually tailored

solutions

We want to build personal

and professional relationships with

our clients

When your business runs

so does ours

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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We run a tight ship

We’re second to none

when it comes to

Our project

management skills

make sure we

We provide full

documentation

and training at

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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We’re Agile evangelists

It involves the whole of in IT development

Your vision

drives and

defines our work

All stakeholders

have regular

input

We can focus

our expertise on

your real needs

Less

bureaucracy,

more delivery

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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We’re Microsoft experts

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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We’re investing in the future

We’ve invested

one million US

dollars in R&D

over the last

three years

We give

scholarships to

support ten of

Latvia’s best IT

students, every year

We care about the

future of IT and of

our industry as

a whole

We are ISO 9001

quality management

certified

We are members of

local IT clustering

and software

copyright protection

organisations

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Our clients

Who else have we helped?

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We see our customers as invited guests to

a party, and we are the hosts. It’s our job

every day to make every important aspect

of the customer experience a little better.

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Our clients

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Our clients

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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When we work with DPA, we know that we’ll

get the best IT solutions for our business

needs.

What our clients say

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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DPA’s personal attitude to their clients is

extraordinary. They want them to get the

most out of their service, and are always

eager to help.

What our clients say

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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DPA not only helped us significantly reduce

our software costs but also optimised our IT

administration. DPA is our partner as well

as our consultant.

What our clients say

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Infrastructure solutions

Our knowhow

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We can build complete infrastructure

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Firm foundations

IBM, EMC, HP and Atrust hardware Microsoft solutions Active Directory

DHCP

DNS

OS installation and configuration

File and print services

Networking services

Consulting and maintenance

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Advanced knowhow

Microsoft and

Symantec solutions

for system

management

and monitoring

Microsoft

messaging solutions

Microsoft and

VMWare

virtualization

solutions

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Microsoft Exchange and SharePoint

Infrastructure as a service

Ability to combine rapid scalability

and self-service functionality of

public cloud with power, control,

security and reliability of own

dedicated resources

System management and monitoring

Resource pooling

Virtualization

Scalability

Ability to adapt to dynamic

workloads

Optimize costs

Heighten business agility

Into the cloud

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Case studies

Infrastructure and security

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Case study

We developed and deployed a new centralized management solution serving

Our solution helped our client: Accomplish more with fewer servers

Develop more efficient work processes

Upgrade its IT infrastructure

Manage its business systems more effectively

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Case study

We planned and set up a management and surveillance system on

We handled everything from initial situation analysis and planning to final

implementation and configuration

Our solution was based on Microsoft Operations Manager 2005

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Case study

We’ve built a worldwide network of Project based on Microsoft Office Communications Server 2007

Fully integrated with the client’s IT and telephony infrastructure

Call any Embassy worldwide with no additional cost

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 32: Dpa perfecting-it

Case study

We deployed an on based on McAfee’s

anti-virus software Centralised, easily managed security system

Quickly identifies and eliminates any threats

Runs throughout the whole organization

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 33: Dpa perfecting-it

Case study

We developed and deployed a new of entire

infrastructure including: Moving of server hardware to datacentre

Joining all workstations to the domain

Upgrading system configuration

Deploying antivirus and back up

The result was increased productivity and efficiency A massive decrease in service outages, down from

20 to per month

Security incidents down from 10 to

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 34: Dpa perfecting-it

Case study

We provided workstation and server managementProviding virus protection and reports

Up-to-date software and hardware inventory

Reducing the number of employees required to manage the infrastructure

System administration is across the board

Productivity loss due to security incidents down from 40 to

Security incidents down from 20 to

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 35: Dpa perfecting-it

Case study

We cut IT infrastructure and maintenance costs whilst undertaking an

application extension process, consolidating servers and improving

virtualisation.A service level agreement was established

Management of development environment is delegated to developers

The result was that pressure on IT is reduced. Introduction of new

applications into production has become faster and easier.We are now ready to go to the next level, implementing hybrid cloud

computing and empowering the organisation through the

atomization process

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Our certifications

MCPD, MCSD,

MCAD, MCTS,

MCP, MCTIP

CISSP, CISA Microsoft certified

enterprise

administrator

PMP McAfee

security

certification

program

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

GIAC

Penetration

Tester (GPEN)

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Document and information

management. ACTO

Our know-how

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Managing information

Government Banks Private sector

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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ACTO

On-premise comprehensive solution for:

Document management

Intranet solution for collaboration

Customer management solution

Document workflow and imagining solution

Cloud solution for:

Corporate email service based on Microsoft

Exchange 2010

Document management solution

Flexibility of the service and costs

Hosted in secure Telia datacenter located

in Latvia

Cloud solution developed for Office365:

Document management

Intranet solution for collaboration

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 40: Dpa perfecting-it

We implemented a centralised, easily manageable security system.

This is a unique information and processes management solution

based on a SharePoint platform.

Case study

Results: Data migration to the new system.

Installation of a powerful document search mechanism and configuration of

document tracking actions in the system.

We Provided the possibility for employees of the company to track and

manage the process of contract preparation, signing and transmission

more easily, receive comprehensive reports, safely archive

the copies of all documents as well as quickly and easily

find any necessary document.

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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IT security and audit

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Antivirus systems

and firewalls

IDPS systems Patch

management

Keeping you safe

Security information

event management

Data loss prevention Vulnerability

scanning

McAfee, Symantec, Microsoft, Shavlik, EMC (RSA), Falcongaze, GFI

and others

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 43: Dpa perfecting-it

Auditing IT procedures

Industry standards as CobiT, ITIL, ISO or PCI-DSS

Personal data protection legislation

Customer Benefit:

Better IT to business alignment

Improved IT processes

Higher IT efficiency

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 44: Dpa perfecting-it

Auditing security

Compliance with

industry standards

Possibility of

penetration

Potential

outsourcing of

security admin

Assessing existing

systems and

processes for

security weaknesses

Intrusion simulation

tests

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 45: Dpa perfecting-it

Custom and product based

development

Our knowhow

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Our platforms and certifications

.NET, ASP.NET,

WindowsForms.NET,

WCF, WPF, SharePoint,

SQL Server, Oracle DB,

IBM DB2, WebLogic,

SOA, J2EE, MVC, SOA

MCPD, MCSD,

MCAD, MCTS, MCP

ISTQB certified

testing specialists

Certified

ScrumMaster

Mobile application

development

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 47: Dpa perfecting-it

Testing systems

Outsourced testing for development

companies

Independent testing for end users

buying for a third party

User acceptance testing

Functional testing

Auditing functional quality

Performance and load testing

Security testing

Visual Studio Ultimate, The Grinder,

Team Foundation Server

ISTQB certification, CISSP, CISA

certification

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 48: Dpa perfecting-it

Nearshore development

Low-risk alternative to fully oursourced

development project

Cost-effective resources

Great transparency and real-time visibility

Highest degree of control over project

Exclusively dedicated experienced staff

Easy to evaluate team and result early in a

project

Access to larger multi-disciplinary IT

resources from one provider

Complete devotion to your business

objectives and project

Possibility to select team members, motivate

and manage them

Possibility to rapidly and easily increase the

size of your development team without

burden of recruitment, training, retraining

and firing

High level of flexibility and time-to-market

advantages

Little or no cultural differences, little time

differences

Eastern European prices along with industry

best practices, high ethical standards

and quality

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 49: Dpa perfecting-it

Enterprise content

management

Platform for web

sites/portals for large

companies with high

requirements

University system for

higher education

System for creation,

management and

distribution of

massive amount of

documents (for companies with large

amount of customers like

banks, energy, telecom)

Product Based Development Solutions

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 50: Dpa perfecting-it

Case studies

Custom software development

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Our data control system is helping EU legislation become Latvian law It supports access to and implementation of EU legislation

It also includes registration and control of infringement proceedings

and court cases

It manages access rights, integration with external web services and

data storage

It’s an MS Office Sharepoint-based solution, fully developed and

implemented by DPA

Case study

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 52: Dpa perfecting-it

Our HelpDesk system has helped PZU Lietuva’s people work

It ensures effective client incident management

It supports better communication between all 100 PZU Lietuva branches

It also has information management and task allocation, approval and

segmentation capabilities

It’s based on SharePoint

Case study

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 53: Dpa perfecting-it

Case study

We’ve created an engaging and very useful intranet portal for

BTA Draudimas Designed and developed an intranet portal that includes internal contact,

news, discussion and correspondence management modules

Given users the possibility of changing Active Directory information from

the intranet

Installed and configured the intranet system, and deployed and managed

its navigation tree

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 54: Dpa perfecting-it

Software licensing and

asset management

Our knowhow

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With Microsoft

Large account resellers

Partner in education

As general software asset

managers

Advising on licences

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

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Biometry solutions

Our knowhow

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Confirming identity

Police Border control

Customs Interior ministries

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 58: Dpa perfecting-it

Case study

Our information and process management system supports Latvia’s

Financial Crime Investigation Service in its work As part of the project, we developed a full document administration system

Investigators can also use the system to allocate tasks, note agreements

and manage projects

It’s based on Sharepoint

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 59: Dpa perfecting-it

Our partners

Who we work with

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In this new wave of technology, you can’t do

it all yourself – you have to form alliances.

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 61: Dpa perfecting-it

Our partners

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 62: Dpa perfecting-it

Our awards

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us

Page 63: Dpa perfecting-it

Contact us

Find out more www.dpa.lv

Page 64: Dpa perfecting-it

Thank you for listening

Introducing

ourselves

Why us?

Our clients

Infrastructure

solutions

Information

management

& ACTO

IT security and audit Custom and product

based development

Software licensing/

Asset management Biometry Our partners Contact us