DOWNTIME: The Eight Types of Waste
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Transcript of DOWNTIME: The Eight Types of Waste
CIJ is Sponsored By:
4/10/2016 1
Sponsored by:
About MEMohammed K. Barakat
• Industrial Engineer, The University of Jordan
• Business Excellence Manager-FINE Hygienic Paper Company
• Professional Engineer in Industrial Engineering (PE), (JCPQA-JEA)
• Project Management Professional (PMP), (PMI)
• Risk Management Professional (PMI-RMP), (PMI)
• Certified Six Sigma Black Belt (CSSBB), (ASQ)
• Certified Six Sigma Green Belt (CSSGB), (ASQ)
• Microsoft Certified Technology Specialist (MCTS), (Microsoft)
• Microsoft Certified Trainer (MCT), (Microsoft)
mohammedbarakat
MohdBarakat
MohdKBarakat
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What is Waste?
Waste or muda is anything that
does not add value to the product
or service.
Waste is something the
customer will not pay for.
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Waste Elimination
Study the
process
Recognize the
wastes
Measure the
waste
Identify the root
cause
Eliminate or reduce
the root cause
Sustain the
improvement
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Cause & Effect
Man/Woman
Method
Machine
Material
Measurement
Mother Nature
Mindset
Defect
Overproduction
Waiting
Neglected Resources
Transportation
Inventory
Motion
Extra Processing
The 7 M’s The 8 Wastes
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The 7 M’s
Men/Women
Manual and mental skills used by a person to execute
an assignment
Example: lack of training
Methods
The sequences and steps necessary to convert
material or information into a product or service.
Poorly designed procedures or lack of standard work
with inconsistent application create waste.
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The 7 M’s
Machines
Mechanical, electrical or electronically operated
devices used to perform a task
using the wrong machine for the wrong task.
Poorly designed tools
Material
Physical matter or information converted or acted on
to create another form with added value.
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The 7 M’s
Measurements
An action using a physical device to record a characteristic
and compare it to a standard or expected outcome.
Used only if the waste cause is the instrument itself. If the person taking the
measurement causes the error, categorize it as either Men/Women or Methods.
Mother Nature
The environment and immediate surroundings of the task or process
weather, humidity, moisture, temperature, wind, noise, dust,
odors, lighting, ground, and vibration
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The 7 M’s
Mindset
The fixed mental attitude about a situation, event or belief.
May be derived from culture, value system, experience, or
management directives.
Characterized by inflexibility and does not allow
for change or new ideas.
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DOWNTIME
Defects
A product or information that does not meet customer expectations.
Damaged, improperly functioning product, missing or inaccurate
paper work, poor quality, late deliveries, or rework.
Overproduction
Converting material or information before it is needed by end user or downstream customer.
It applies to WIP and finished goods.
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DOWNTIME
Waiting
Person or machine idle due to lack of information or material required to continue operation.
Neglected Resources
Omitting, neglecting, ignoring or misusing the best resources available for the application at
the time.
Not using the best talent, equipment, machines, or software.
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DOWNTIME
Transportation
Unnecessary movement of product or information that does not add value to meet the customer’s
requirements.
Inventory
Material or initial information in a process queue.
Raw material and Finished Goods
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DOWNTIME
Motion
Unnecessary movement by people that does not add value to meet customer’s requirements.
reaching, bending, walking or any other unnecessary movement.
Extra Processing
Producing and providing more features, information or work than what is required to meet
customer’s requirements. It includes extra steps done to meet customer requirements.
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DOWNTIME
(Defects)
Mindset Organization culture ,
management
We've always done that !Men/Women
Lack of job training
Poor employee skills
Lack of job rotation
Methods
Poor SOPs
Ask operators what improves processes
Machines
Lack of scheduled
preventive maintenance
Wearing out tools /machines
Materials
Defected material used
Cheap /inferior material used
Material nonconforming to
SpecsMeasurement
Improper calibration
Incorrect measuring.
device used
Inconsistent measurements with identical devices
Mother Nature
Improper Environ & surroundings
Humidity & moisture cause
degradation
Product not stand
sunlight , heat, vibration
Improper environ for workers
“That’s good enough”
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DOWNTIME(Overproduction)
Mindset
Just-In-Case rather
than Just-In-Time
Large batches to
reduce set-up
Men/Women
Lack of training in Lean
Improper staffing/
scheduling
Workers set to
fill up time
Methods
Lean tools like Pull,Kanban not used
Lack of process standardization
Machines
Unreliable machines overproduce until they fail
Old machines need replacement
Materials
Lot sizes require overproduction
Supplier doesn?t employ Lean
Inflexible supplier MOQ
Measurement
Insufficient devices cause flow restriction
Inconsistent measurements necessitate overproduction
to assure quality
Mother Nature
Overproduce to replace spoiled products
Lack of roof/floor maintenance causing leaks and animals inlets
Improper layout leading to damaged products
Improper storage conditions
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DOWNTIME
(Waiting )
Mindset Unnecessary steps
causing delays/idleness
Unnecessary approvals
to proceed
Men/Women
Lack of training causing
delay to proceed in work
Methods Poor line balance cause bottlenecks
Batch processing cause delays in
downstreamMachines
Lack of TPM cause machine failures
Insufficient machines to keep process move
Materials
Inferior material cause delays/stops
Material nonconforming to Specs
Material untimely available
Measurement
Insufficient devices cause process to stop
Old/outdated measuring devices Mother Nature
Undesirable weather conditionsFrequent blackouts
Lack of trust amongst people
Overly cautious policies
Long calibration time
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DOWNTIME(Neglected Resources)
MindsetOutside consultants while
talent exist in -house
Not utilizing newer
s/w or upgrades
Men/Women
Ignored job rotation and
cross -training
Training programs not in
pace with tech and policies
Lack of training on new
resources (e.g. s/w)
Methods
Not on top of technology
Ignored better tech
Newer , more efficient
methods are rejected
Machines
Lack of automation for time -
consuming processes
Compatibility glitches
b/w resources
Materials
Inferior material
lessens productivity
Improper format /specs of
material received by resources
Measurement
Good gauges lay idle in
storage
Mother Nature
Environment prevents use
of good resourcesEnvironment causes
good resources to fail
Mindset not
technologically friendly
Old version of s/w
on machines used
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DOWNTIME(Transportation)
Mindset Documents require
signature are hand -carriedMen/Women
No training on proper use
of material handling equip .
No training on e -communication
instead of manual
Methods
Proper movement of material /info not part of
SOPs
Machines
Improper alignment of machines
in sequential production
Materials
Material requires controlled
environ and transport
Material is bulky to be kept on site
Volume of material delivered
requires sorting and staging
Measurement
Material moved to
measurement labs
Gauges fixed offsite
when they breakdown
Mother Nature
Material moved to proper areas
during improper conditions
Inefficient disaster plan to keep
equipment safe in bad conditions
Products /WIP moved to central staging area
Each job is not supplied with its necessary tools
Multiple emails sent can be
replaced with newsletter
Hand -carried info can be
transported electronically
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DOWNTIME(Inventory)
Mindset Inaccurate material
requirement forecast
Men/Women
Inadequate training on Lean
to control inventory
Methods
Inventory control SOPs not documented/followed
Machines
Machines authorized in batch production causing excessive inventory
Machines with frequent breakdown requiring extra
inventory replacement
Materials
Inferior material requiring quantities more than needed
Large MOQ from suppliers more than needed
Measurement
Inaccurate or non-calibrated meas devices Cause questionable rejects
Resulting in more inventory Mother Nature
Unprotected material damaged requiring
replacement inventory
Just-In-Case overrides JIT thinking
Kanban not used to communicate demands
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DOWNTIME(Motion)
MindsetUnnecessary meetings
Men/Women
No training to perform jobs
with minimal reaching,
bending, searching
Methods
Tools/materials not within ergonomic reach of workers
Machines
Hand tools are used instead of power tools
On/Off and emergency switches not within reach
Materials
Materials need preparation/unwrapping before use
WIP is not oriented to the best reach of next operator
Measurement
Measuring devices require bending/
awkward positioning Mother Nature
Environ. Conditions cause unnecessary motion; e.g.
scattered papers from wind
Workers caused to search for supervisors before they proceed
Desks/workstations not ergonomically designed
Lack of ergonomics practices adoption
No workers involvement in workplace design
Tools/supplies/printers not within reach
Meas. devices are not enough to share
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DOWNTIME(Extra Processing)
Mindset Product inspected by
someone other than worker
Men/Women
Lack of training/
communication cause
duplicate process steps
Methods
No SOPs cause extra polishing steps
Machines
Machining tolerances more than customer needs
Tools/supplies cause workers to perform extra steps to meet specs
Materials
Inferior material require extra preparation before use
Documents contain more info than needed to do a task
Measurement
Inconsistent measuring devices cause additional work
Mother Nature
Environ. Conditions cause extra processing to make product conforming
Product shipped with extra unvalued packaging
Not required packaging by customer
Inspection done at downstream steps instead of source alone
Wrong measuring device cause additional steps or checking more frequently Forms ask for repetitive
info whenever used
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Case Study
Air-Cooled Chiller Assembly Process
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Case Study
Refrigeration Cycle of Air-Cooled Chiller
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Case Study
What is required?
a) Study and understand the process.
b) Process-map the process
c) Identify the wastes in the process
d) Measure the waste
e) Identify the root cause of each waste type
f) Propose a preventive action to the root cause
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Case StudyProcess Analysis-Waste Template (example)
Activity Waste Type Measure Cause Root Cause Preventive Action
Bringing chiller design
paper drawings from
the Design section
Motion 10min Machine Input material not
within reach
Material: soft copies of drawings
received via email
Neglected
Resources
Email/
software
Mindset not utilizing new tech Mindset: utilizing new tech
(email)
Transportation 30m Material Paper need to be
carried from Design to
Assembly
Material: soft copies of drawings
received via email
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