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Driving Business Value

with SAP HANA®

Introduction

Customer References

by Industry

Customer References

by Solution

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Public ServicesIntroduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

SAP HANA converges in-memory database and application

platform capabilities to transform transactions, analytics, text

analysis, predictive analytics, and spatial processing so business

can operate in real-time. SAP HANA is the breakthrough

technology that will accelerate the digital economy.

Real-time business transformations are not just about

technology. SAP HANA removes previous technical and

cost barriers so you can innovate like never before.

• Create new business model breakthroughs

• Dramatically simplify IT and deliver cost savings

• Accelerate everything you do

For real-time business, the SAP HANA®

platform is the only solution on the market

today that simultaneously captures data and

delivers sophisticated analysis in real time.

SAP HANA®: Harnessing the Power of In-Memory Computing

www.saphana.com

3 / 56

Eldorado LLC

ReducedClosing period from 4 days to 4

hours

Customer References

Consumer

Home Shopping Europe

GmbH

RelevantOffers that more accurately

address customer demands

USHA International Limited

$7.7 millionIncrease in profit margin

Antarc Ltd.

50%Increase in market share

Avon Cycles Limited

50%Faster material requirements

planning runtimes, resulting in

reduced inventory levels

eBay Inc.

IncreasedAccuracy of forecasts

Liverpool S.A. de C.V.

BetterPosition in the market through

increased flexibility and agility

OSI (China) Holding Co.

Ltd.

ImprovedCash-flow efficiency and

increased visibility into cost

structure

Provimi Holding

€500,000Working capital reduction within

a week

Royal Swaziland Sugar

Corporation

SavingsOf up to €75,794 per day

SPAR Österreichische

Warenhandels-AG

LoweredTCO through IT simplification

Unilever PLC

1 dayMonth-end close cycles

hepsiburada.com

EnhancedCustomer satisfaction, with

shipments prepared within an

hour of order receipt


Natural Resources

Discrete

Manufacturing


Grupo Merza

BetterEstablish customer loan

payment schedules

4 / 56

Customer References

Discrete Manufacturing

Vaillant Group

LowerWarranty costs and a shorter

period for sales outstanding

Faurecia

Millions of eurosIn potential savings in working

capital

Jabil Circuit

ReducedFinancial closing activities from

4 days down to 1 day

McLaren Group

SimplerIT using a cloud-based

deployment model, reducing

total cost of ownership

EMC Corporation

70%Decrease in capital

expenditures

SAP SE

10%Planned reduction in days sales

outstanding


Natural Resources

Discrete

Manufacturing


Dell Inc.

Approximately 50% Lower BI costs

Johnson Controls Inc.

FasterOrder fulfillment and increased

customer satisfaction

5 / 56

Customer References

Energy and Natural Resources

MVV Energie AG

5%Overall cost reduction objective

Pacific Drilling S.A.

2xIncrease in fleet size over the

next 3 years

Koehler Paper Group

33%Lower business warehouse

maintenance costs

Alliander N.V.

LoweredAnnual spend for asset

maintenance by approximately

1% to 2%

Statoil ASA

6xFaster financial consolidation


Natural Resources

Discrete

Manufacturing


6 / 56

Customer References

Financial Services

Eureko Sigorta

33%Faster monthly closing

ATB Financial

US$4 millionIn potential incremental revenue

opportunities

Zurich Insurance Group

>65%Faster financial close processes


Natural Resources

Discrete

Manufacturing


7 / 56

Customer References

Public Services

Russian Railways

AcceleratedPlanning cycle from

14.5 hours to 23 minutes

State of Indiana

US$13.5 million

In new budget proposed to

combat infant mortality

University of Kentucky

US$250,000Projected annual savings in IT

costs

Kardinal

Schwarzenberg’sches

Krankenhaus

Betriebsgesellschaft m.b.H.

ReducedTotal cost of ownership

National Center for Tumor

Diseases (NCT) Heidelberg

Quickly MatchPatients for participation in the

right clinical studies


Natural Resources

Discrete

Manufacturing


Gobierno de la Ciudad

Autónoma de Buenos Aires

0 floodsAfter three days of torrential

rain’ before Kardinal

University of Amsterdam

Lower costs By reducing dropout

rates and increasing graduation

rates

8 / 56

Customer References

Services

1&1 Internet AG

6 monthsTo achieve complete ROI

ARI

5%Reduction in total

overhead costs

Cooperativa Italiana di

Ristorazione S.C.

GreaterInsight into restaurant trends

for better inventory and

hiring decisions

Deutscher Fußball-Bund

8,700 fansGot personalized promotional

emails

FCC Construction S.A.

50%Faster analysis and resolution of

support issues

Hidrovias do Brasil

US$3 millionProjected cost reductions over 5

years

Intelligent Information

Systems (IIS)

25%Expected monthly revenue

increase

MITSUI KNOWLEDGE IND

USTRY CO. LTD.

BetterInsight to support the needs of

cancer patients in real time

Nashua Communications

(Pty) Ltd.

80%Faster monthly closing time

REALTECH System

Consulting S.L.

FasterMonthly financial closing

Vodafone Group Plc

1 daySaved on the month-end close

process

TSG 1899 Hoffenheim

Fußball-Spielbetriebs GmbH

PersonalizedTraining plan for each player

DPD GeoPost (Deutschland) GmbH

10%Annual business growth

supported with new solution


Natural Resources

Discrete

Manufacturing


9 / 56

Customer References

by Solution

SAP Business Suite

powered by SAP HANA

12 Avon Cycles Limited

23 SPAR Österreichische Warenhandels-AG

53 Hidrovias do Brasil

18 Home Shopping Europe GmbH

41 Kardinal Schwarzenberg’sches

Krankenhaus Betriebsgesellschaft m.b.H.

29 McLaren Group

34 MVV Energie AG

35 Pacific Drilling S.A.

57 REALTECH System Consulting S.L.

22 Royal Swaziland Sugar Corporation

49 Deutscher Fußball-Bund

44 University of Amsterdam

40 Zurich Insurance Group

SAP HANA Enterprise Cloud

49 Deutscher Fußball-Bund 29 McLaren Group

53 Hidrovias do Brasil

SAP Business Warehouse powered by SAP HANA

46 1&1 Internet AG

15 Eldorado LLC

39 Eureko Sigorta

32 Alliander N.V.

52 FCC Construction S.A.

41 Kardinal

Schwarzenberg’sches

Krankenhaus


43 Russian Railways

44 University of Amsterdam

25 Usha International Limited

23 SPAR Österreichische

Warenhandels-AG

31 Vaillant Group

60 Vodafone Group Plc

33 Koehler Paper Group

30 SAP SE

16 hepsiburada.com

51 DPD GeoPost (Deutschland) GmbH

48 Cooperative Italiana di

Ristorazione S.C.


Natural Resources

Discrete

Manufacturing


17 Jabil Circuit

10 / 56

Customer References

by Solution

Big Data

32 Alliander N.V.

13 eBay Inc.

18 Home Shopping Europe GmbH

55 MITSUI KNOWLEDGE INDUSTRY CO. LTD.

42 National Center for Tumor Diseases (NCT)

Heidelberg

59 TSG 1899 Hoffenheim Fußball-

Spielbetriebs GmbH

45 University of Kentucky

47 ARI

SAP HANA Platform

26 Faurecia

28 Johnson Controls Inc.

19 Liverpool S.A. de C.V.

21 Provimi Holding

37 ATB Financial

24 Unilever PLC

SAP Business Planning and

Consolidation powered by

SAP HANA

48 Cooperativa Italiana di

Ristorazione S.C.

36 Statoil ASA

SAP Business One powered by SAP HANA11 Antarc Ltd.

56 Nashua Communications (Pty) Ltd

20 OSI (China) Holding Co. Ltd.

54 Intelligent Information Systems

50 EMC Corporation


Natural Resources

Discrete

Manufacturing


14 Grupo Merza

58 State of Indiana

38 Dell Inc.

27 Gobierno de la Ciudad


11 / 56

Company

Antarc Ltd.

Headquarters

Nairobi, Kenya

Industry

Retail – furniture

Products and Services

Home and office furniture and

decor

Employees

85

Web Site

www.antarc-ke.com

Partner

Infinium Technologies (Kenya)

www.infinium.co.ke

Top objectives

• Continue to promote rapidly accelerating business growth

• Enhance and unify IT infrastructure on a single platform to streamline operations and improve analytics

• Increase process efficiency and, in turn, customer satisfaction

Resolution

• Deployed the SAP® Business One application powered by SAP HANA®

• Engaged Infinium Technologies for a fast and professional implementation

Key benefits

• Increase in overall operational efficiency

• Greater operational control with more accurate reporting, efficient warehouse management, swifter deliveries, and shorter lead times

• Access to real-time business data for more-informed decision making

• Proactive management of stocks and timely customer deliveries, significantly increasing customer loyalty

• Flexible and scalable platform that can grow with the company

• Growth far surpassing initial objectives, increasing sales targets by 30%

“With SAP Business One powered by SAP HANA, Antarc was

able to increase customer service levels in a matter of months.

The result has been an incredible 90% improvement in customer

satisfaction.”

Neha Malde, Head of Finance, Antarc Ltd.

50%Increase in market share

95%Stock accuracy across all warehouses

93%Faster audit review cycles (from 1 month to 2 days)

30%Reduction in overdrafts due to improved cash management

50%Fewer manual reports for finance to run

Antarc: Increasing Customer Satisfaction with

SAP ® Business One powered by SAP HANA®


Natural Resources

Discrete

Manufacturing


12 / 56

Company

Avon Cycles Limited

Headquarters

Ludhiana, Punjab, India

Industry

Consumer products


Bicycles, bicycle parts, electric

bikes, and fitness equipment

and accessories

Employees

1,500

Revenue

Rs 4.21 billion

(US$89.4 million)

Web Site

www.avoncycles.com

Partners

vCentric Technologies Pvt. Ltd.

www.vcentric.com

HP

www.hp.com

Top objectives

• Leverage the business value of large and growing data volumes

• Manage data for 360 cycle components and 200 models with an average of three sizes per model and three colors per size

• Accelerate operations in key business areas such as sales, supply chain, and procurement

• Provide differentiating customer value by maintaining high service levels

Resolution

• Worked with vCentric Technologies to migrate SAP® Business Suite

• applications to the SAP HANA® platform

• Replaced an Oracle database with SAP HANA with hardware partner HP

Key benefits

• Better control of the supply chain with faster material requirements planning (MRP) runtimes, resulting in reduced inventory levels

• Ability to provide stakeholders with real-time actionable data

• Greater focus on performance excellence

• Improvement in productivity and faster decision making

• More-efficient service for customers, vendors, and other stakeholders

“The migration of our SAP Business Suite applications to SAP

HANA is an important milestone in our IT strategy. We are

confident this will align with our business growth plans and play a

key role in overall success. The collaboration between the Avon

Cycles team, our partner vCentric, and SAP was outstanding.”

Onkar Singh Pahwa, Managing Director, Avon Cycles Limited

50%Faster MRP runtimes

80%Reduction in backup and restoration requirements achieved without any downtime

45%Faster execution of business operations

Avon Cycles: Achieving Business Agility with

SAP ® Business Suite powered by SAP HANA®


Natural Resources

Discrete

Manufacturing


13 / 56

Company

eBay Inc.

Headquarters

San Jose, California

Industry

Professional services


Online marketplace

Employees

31,500 (2012)

Web Site

www.eBay.com

Partners

Cisco Systems Inc. (network)

www.cisco.com

NetApp Inc. (storage)

www.netapp.com

Business challenges

• Increase ability to separate signals from noise to identify key changes to the health of eBay’s marketplace

• Improve predictability and forecast confidence of eBay’s virtual economy

• Increase insights into deviations and their causes

Technical challenges

• Detection of critical signals from 100 petabytes of data in the eBay enterprise data warehouse

• Highly manual process caused by a single model that does not fit all metrics and therefore requires analyst intervention

Benefits

• Automated signal detection system driven by predictive analytics running on the SAP HANA® platform that can automatically select the best model for metrics, increasing the accuracy of forecasts

• Reliable and scalable system that provides real-time insights, allowing data analysts to focus on strategic tasks

• Decision tree logic and flexibility to adjust scenarios, allowing eBay to adapt the best model for its data

“SAP HANA will free up all the bandwidth now required for

figuring out what is going on. The user just has to feed in their

metrics, doesn’t have to really worry about which algorithm is the

best, and is able to use the system because it is inherently

intelligent and configurable.”

Gagandeep Bawa, Manager, North America FP&A, eBay Inc.

500Metrics analyzed to identify outliers

100%Accuracy

97%Confidence that a signal is a true positive

6 weeksProject duration

eBay: Enabling Early Signal Detection with

Predictive Analytics and SAP HANA®


Natural Resources

Discrete

Manufacturing


14 / 56

Grupo Merza: Improving Wholesale and Retail

Insights with Analytic Solutions from SAP


Natural Resources

Discrete

Manufacturing


Company

Grupo Merza

Headquarters

Michocan, Mexico

Industries

Retail

Wholesale distribution


Food and beverage

distribution, transportation and

logistics, and financial services

Employees

4,500

Web Site

www.grupomerza.com

Partners

SAP® Services organization

SAP’s Data Science

organization

Cisco Systems Inc.

Objectives

Analytic insight with little IT support

Insight into market baskets across products, categories, and stores

Less risk in wholesale customer loans

Efficient, effective IT operations

Resolution

Deployed SAP Lumira® software for data access from any source and the SAP HANA® platform for real-time analysis

Deployed the SAP® Sales Insights for Retail analytic application to gain point-of-sale insight and SAP Predictive Analysis software to calculate loan risk

Completed the implementation project in eight weeks

Worked with SAP’s Data Science organization to define a retail analytics strategy, optimize solutions, and train users

Benefits

Faster decisions with self-service data visualization

Deeper insight into how promotions and product assortment impact market baskets

Better loan policy for wholesale customers

“With analytics tools from SAP, Grupo Merza is becoming a data-

driven organization. With better data access and deeper point-of-

sale insight, we can see who our customers are and what they

want.”

Alfonso Cedillo, CIO, Grupo Merza

40%–70%Faster processing of transactional data and report delivery with SAP HANA

1 scorecardTo track on-time payments on

customer credit with SAP

Predictive Analysis

4 weeksTo deploy SAP Lumira without consulting services

15 / 56

Company

Eldorado LLC

Headquarters

Moscow, Russia

Industry

Retail


Consumer electronics and

household appliances retailer

Employees

10,000

Revenue

€2.4 billion

Web Site

www.eldorado.ru

Partner

IBM

www.ibm.com

Objectives

• Consolidate customer data into one tool

• Improve analytics to increase buyer insight for purchasing decisions

• Create more-targeted customer promotions

• Accelerate reporting and operations for better decision making and faster results

Why SAP

• Close relationship with IBM, a strong SAP partner with extensive experience migrating applications to the SAP HANA® platform

• Opportunity to understand customers better using the SAP® 360 Customer solution, which includes SAP CRM powered by SAP HANA

• Right product is on the shelf better and faster than before, thanks to the SAP Planning for Retail application powered by SAP HANA

• Faster reporting with the SAP Business Warehouse application powered by SAP HANA

Benefits

• Better insight into what to buy with analytics, thanks to buyers’ ability to work within the SAP landscape

• Stronger relationships with customers and better insight into their needs, resulting in greater customer satisfaction

“With SAP 360 Customer and SAP Planning for Retail powered

by SAP HANA, Eldorado can respond to customers more quickly,

deliver products faster, and offer better prices. We are getting

closer to our customers so they can be confident that we

understand their needs.”

Fabricio Granja, Deputy Vice President for Business Operations Support, Eldorado LLC

PartnershipTrusted relationship with IBM consultants and their expertise with the SAP HANA platform

SpeedFaster cost allocation that has shortened the closing period from 4 days to 4 hours

InsightAnalytics tools that provide a deeper understanding of what customers want

ConfidenceBetter customer relationships, thanks to faster responses, on-time delivery, and lower prices

Eldorado LLC: Getting Closer to Customers

Using SAP® Solutions powered by SAP HANA®


Natural Resources

Discrete

Manufacturing


16 / 56

hepsiburada.com: Harnessing SAP HANA® for

Fast Decisions and Premier Customer Service

Company

hepsiburada.com

Headquarters

Istanbul, Turkey

Industry

Retail


Online retail and e-commerce

Employees

300

Revenue

€427.6 million (2013)

Web Site

www.hepsiburada.com

Objectives

• Become more responsive to customers

• Streamline, simplify, and accelerate complex operational procedures

• Pave the way for sustained business growth

Why SAP

• Migrated the SAP® Business Warehouse application to the SAP HANA® platform within three months

• Leveraged the SAP BusinessObjects™ Business Intelligence platform as a reporting interface to jump-start real-time analytics and reporting

Benefits

• Real-time insight for business units into the status of stock and orders

• Business results made available very rapidly and intuitively for fast and well-informed decisions

• Enhanced customer satisfaction, with shipments prepared within an hour of order receipt

“We considerably enhanced our ability to analyze the data we

collect from different sources and accelerated our reporting pace.

With SAP HANA, we can make our business decisions much

more quickly.”

Hanzade Dogan Boyner, Chairperson, hepsiburada.com

800xFaster reporting

5xFaster data transfer

4.5xSmaller database

<1 hourTo prepare shipments following receipt of order


Natural Resources

Discrete

Manufacturing


17 / 56

Jabil: Driving double-digit annual revenue

growth with SAP HANA


Natural Resources

Discrete

Manufacturing


18 / 56

Company

Home Shopping Europe GmbH

(HSE24)

Headquarters

Ismaning, Germany

Industry

Retail


Fashion, jewelry, beauty and

home products

Employees

Approximately 2,900 (including

external call center and

logistics personnel)

Revenue

€515 million (2012)

Web Site

www.hse24.de

The company’s top objectives

• Become a world-class customer sales and service organization

• Reduce customer mail order returns

• React to demand in real time

The resolution

• Deployed SAP® Predictive Analysis software and the SAP Audience Discovery and Targeting analytic application powered by SAP HANA®

• Engaged the SAP Services organization to help uncover key drivers behind mail order returns and create targeted campaigns to influence customer behavior and reduce returns

• Established a plan to migrate the SAP Customer Relationship Management application to SAP HANA as the second phase of the SAP HANA implementation project

The key benefits

• 360-degree view of customer information, helping ensure more

focused, targeted campaigns and customer interactions

• Instant access to all customer data, enabling marketers to take

appropriate measures toward reducing return rates

• Meaningful customer interactions, helping create offers that are

relevant to consumers and more accurately reflect unique demands

“With SAP Predictive Analysis and SAP Audience Discovery and

Targeting, our marketing team can now steer campaigns and help

optimize sales in real time, thanks to more relevant customer data.”

Michael Kuenzel, VP of IT, Home Shopping Europe GmbH (HSE24)

Real-timeAggregation of customer data that provides a complete view of every customer

MeaningfulCustomer interaction that is more powerful and effective

TargetedMarketing campaigns that focus on unique customer segments

RelevantOffers that more accurately address customer demands

HSE24: Positively Influencing Customer Buying

Behavior with Better Analytics Software and SAP HANA®


Natural Resources

Discrete

Manufacturing


19 / 56

Company

Liverpool S.A. de C.V.

Headquarters

Mexico City

Industry

Retail


Department stores offering

clothing, cosmetics,

electronics, and furniture

Employees

35,000

Web Site

www.liverpool.com.mx

Objectives

• Implement the SAP HANA® database immediately to replace existing databases that are close to their technical limit, which was impairing performance

• Enable real-time analysis of vast amounts of data

• Respond rapidly to a competitive market based on real-time insights

Why SAP

• Possibility of embedding a team of experts from the SAP® Active Global Support (SAP AGS) organization, giving Liverpool direct access to SAP development teams through SAP MaxAttention™

services

• Long-term cooperation and strategic partnership with SAP

• Straightforward integration of SAP HANA with existing SAP software

Benefits

• Better, faster business insight through the analysis of large amounts of data

• Faster analysis of single points of sale, going from daily to hourly analysis

• Ability of managers to make quick decisions regarding short-term price discounts for goods that are generating little demand and to steer marketing strategy toward the development of new products

“Without the help of the embedded team from SAP AGS and the

development specialists, we would not have been able to manage

the project so successfully.”

Juan Manuel Arciniega, IT Director, Liverpool S.A. de C.V.

FasterReporting, which was reduced from one week to just a few minutes

QuickerBusiness decisions, saving money and improving strategy

BetterPosition in the market through increased flexibility and agility

Liverpool: Implementing SAP HANA Quickly

through SAP® MaxAttention™ Services


Natural Resources

Discrete

Manufacturing


20 / 56

Company

OSI (China) Holding Co. Ltd.

Location

Shanghai, China

Industry

Consumer products – food


Chicken, beef, and pork

products; dough, egg, and

produce products

Employees

3,500

Web Site

www.osigroup.com.cn

Partner

Shanghai MTC Information

Technology Co. Ltd.

www.mtcsys.com

Business challenges

• Enhance analytic capabilities and reporting to keep up with growth

• Leverage the existing SAP® Business One application across the company and business units for group financial and sales reporting using in-memory computing technology

• Improve the tracking of product quality from the origin of materials to finished goods

Technical implementation

• Migrated data from SAP Business One to the SAP HANA® platform

• Leveraged SAP Business One analytics powered by SAP HANA

• Engaged Shanghai MTC Information Technology for a successful implementation in just six months

Key benefits

• Enabled real-time product tracing for tighter food quality monitoring and transparency

• Improved cash-flow efficiency and increased visibility into cost structure

• Multidimensional, enterprise-wide reports that can be generated in seconds using real-time data for more-informed business and financial decisions

• Ability to respond to customer queries in minutes regarding delivery time, materials, batch numbers, and more – strengthening customer loyalty and increasing deals

“With the analytics available for SAP Business One powered by

SAP HANA, we can trace our products back to their origin and all

the way through the quality inspection stage in just a minute. With

the virtual warehouse module, shop-floor managers can track the

quality status of every product in real time, from the day materials

arrive to the day finished goods are shipped.”

Steven Zhang, VP and CFO, OSI (China) Holding Co. Ltd.

60 secondsTo trace products back to their origin and all the way through the quality inspection stage

5 minutesTo respond to customer queries regarding orders and materials

10 secondsTo generate detailed and flexible reports

.

OSI: Tracking Quality in Real Time with SAP®

Business One Analytics powered by SAP HANA®


Natural Resources

Discrete

Manufacturing


21 / 56

Company

Provimi Holding

Headquarters

Rotterdam, The Netherlands

Industry

Consumer products


Animal nutrition solutions,

services, and expertise

Employees

7,000

Revenue

€1.5 billion

Web Site

www.provimi.com

Partners

Capgemini Nederland b.v.

Every Angle Software

Solutions BV


• Leverage recent investment in global rollout of SAP® software by enabling the business with real-time analytics

• Accelerate responsiveness across all business functions

• Increase system performance

The resolution

• Implement the SAP HANA™ platform in conjunction with controlling and profitability analysis (CO-PA) and operational reporting in a nondisruptive manner

• Use a rapid-deployment solution to deliver within 3 weeks

• Leverage Capgemini for implementation and Every Angle for operational expertise

The key benefits

• Incremental cost savings and operational excellence

• Reduced cycle time for repetitive financial processes

• Empowerment of the business with insight through interactive analytics

“3-3-3 for SAP HANA: in 3 days, we successfully completed a proof

of concept using our own CO-PA data; in 3 weeks, we were live and

running; and within 3 seconds, we now run any CO-PA analysis.”

Rogier Jacobs, CIO, Provimi Holding

€500,000Working capital reduction within a

week

15,000xFaster analysis and insight

40%Shorter monthly close anticipated

Provimi: Growing Operational Excellence and

Business Responsiveness with SAP HANA®


Natural Resources

Discrete

Manufacturing


22 / 56

Company

Royal Swaziland Sugar

Corporation (RSSC)

Headquarters

Simunye, Swaziland

Industry

Consumer products


Production of sugar and

ethanol

Employees

3,500

Web Site

www.rssc.co.sz

Partner

SAP® Consulting organization

Objectives

• Launch an integrated, state-of-the-art IT platform to drive innovation, process efficiencies, and IT agility

• Better manage the business using real-time analytics and quickly identifying overexpenditure

Why SAP

• In a comparison with Oracle and Microsoft, SAP was best able to execute and deliver on business requirements with minimal customization

• SAP Business Suite powered by SAP HANA® can deliver on business requirements for the future

• Rapid-deployment solutions from SAP enable a quick and cost-effective implementation of the new IT platform

Expected benefits

• Acceleration of the planning process from two weeks to a few hours

• Accurate calculations of the amount of sugar cane and water required for the factory, saving up to E 1 million (€75,794) per day

• More time and resources spent on innovation and less on “keeping the lights on”

“SAP as a company stood out from an innovation and cost

standpoint and because of its global presence. From a technology

platform perspective, SAP Business Suite powered by SAP

HANA could deliver on RSSC’s requirements for the future.”

Rob Coombe, Group IT Manager, Royal Swaziland Sugar Corporation (RSSC)

AccuracyWhen calculating production resources required for the factory

SavingsOf up to €75,794 per day, thanks to better management of raw materials like sugar cane and water

EfficiencyWith more streamlined processes in operational areas like procurement and HR

Innovation When more time and resources are shifted from basic operations maintenance to strategy and innovation

RSSC: Driving Savings, Efficiency, and Innovation

with SAP® Business Suite powered by SAP HANA®


Natural Resources

Discrete

Manufacturing


23 / 56

99.9%Participation in the bonus program

Up to 15%Performance increase in report execution

Up to 85%Faster daily load times

>75%Reduction in database size

Company

SPAR Österreichische

Warenhandels-AG

(SPAR Austria)

Headquarters

Salzburg, Austria

Industry

Retail


Groceries, sporting goods,

and real estate

Employees

76,905

Revenue

€12.94 billion

Web Site

www.spar.at

Partners

Reply, Alpenite GmbH, and

Imtech ICT Austria GmbH

Business challenges

• Enable a superior customer experience and achieve growth in an omnichannel retail environment

• Increase employee loyalty by launching a bonus program for 65,000 employees and their families

• Simplify the IT landscape and lower total cost of ownership (TCO)


• Deployed SAP® CRM powered by SAP HANA® and integrated it with the SAP ERP Human Capital Management solution in just six weeks

• Migrated two SAP Business Warehouse applications with an overall database size of 34 terabytes to the SAP HANA platform

• Started to prepare for the migration of the SAP ERP Financials solution and for the launch of the SAP Customer Activity Repository application

Key benefits

• Successfully launched the employee bonus program

• Enabled faster, higher-quality daily reports

• Simplified the architecture of SAP Business Warehouse and IT operations, resulting in lower TCO

“We are off to a very good start with SAP HANA. Our new loyalty

program running on SAP CRM powered by SAP HANA is a great

success. We are also very impressed with the tremendous

performance improvements resulting from the migration of our large

SAP Business Warehouse landscape to the SAP HANA platform.”

Andreas Kranabitl, Managing Director, SPAR Business Services GmbH, SPAR Österreichische

Warenhandels-AG

SPAR Austria: Transforming into a True

Omnichannel Retailer with SAP HANA®


Natural Resources

Discrete

Manufacturing


24 / 56

Company

Unilever PLC

Headquarters

London

Industry

Consumer products


Personal care, foods,

beverages, and home care

Employees

174,000

Revenue

€49.8 billion

Web Site

www.unilever.com

Objectives

• Double the size of the business without increasing the environmental footprint

• Speed and simplify processes enterprise-wide, including month-end close cycles

• Streamline user adoption of SAP® solutions

Why SAP

• Ideas and technology that challenge business models and improve market position

• Design-thinking workshops for business innovation to unlock valuable opportunities

• SAP Enterprise Support and SAP MaxAttention™ offerings that provide total quality management to enable 24x7 operations that are fully aligned with business requirements

• Increase in return on investment by maximizing the use of existing SAP solutions and by using SAP Rapid Deployment solutions for the SAP HANA® platform

Benefits

• Focus on demand and supply-network planning, factory scheduling, and working capital impact

• Use SAP HANA to accelerate analytics in areas like trade promotion management

• Continue to roll out apps on SAP Mobile Platform

“We see SAP HANA in many of our projects as an accelerator and an

enabler. And as we speak, we’re executing on those. But the next wave

will be to work collaboratively on exploiting all the benefits that SAP

Business Suite powered by SAP HANA will bring to our core operations.”

Willem Eelman, CIO, Unilever PLC

AccessFaster, better access to information, improving business and management decisions

EfficiencyStreamlined business processes that drive faster data analytics

SpeedMonth-end close cycles as short as one day

UnificationA single receipt and invoice report, consolidated from 10

CollaborationJoint development of an intuitive user interface, driving wider solution adoption

Unilever: Improving Information Access and

Streamlining Business Processes with SAP HANA®


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Usha International: Improving Profit Margins

with SAP® ERP powered by SAP HANA®

Company

Usha International Limited

Headquarters

Gurgaon, Haryana, India

Industry

Consumer products


Household appliances,

electric motors, pumps,

and automotive products

Employees

2,200

Revenue

US$400 million (2014)

Web Site

www.usha.com

Partner


Top objectives

• Maintain profitability by growing revenue 23% annually

• Rapidly respond to market changes with full supply chain visibility

• Transform real-time information into a competitive edge

Resolution

• Deployed SAP ERP powered by SAP HANA® in just 10 weeks, 2 weeks ahead of schedule

• Performed a technical upgrade to the latest release of the SAP ERP application along with Unicode conversion, custom-code testing, and deployment of third-party add-ons

• Created high-availability and disaster-recovery environments with minimal effort

Key benefits

• Faster analysis of open sales orders, resulting in better cash management

• Faster purchase price simulations, for improved gross margins

• Five times smaller database size

• Greater system responsiveness for business tasks, resulting in significant savings in time and labor costs

“With SAP ERP powered by SAP HANA, our ‘maintain sales

order’ report has seen the highest performance increase,

improving by a factor of 1,480. This is going to save up to 100

individual working days each year and will give users more time

to focus on other business activities.”

Subodh Dubey, Group CIO, Usha International Limited

$7.7 millionNet profit margin improvement for bottom-line results

34,400 hoursSaved per year

$177,637Saved in labor costs

5%–10%Reduction in days needed to close annual book

320xFaster analysis of open sales orders

130xFaster purchase price simulations

31294 (14/12) This content is approved by the customer and may not be altered under any circumstances.


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SavingsPotential savings of millions of euros in working capital

Speed20x faster MRP

EfficiencyMore-streamlined profit analysis

Company

Faurecia

Headquarters

Nanterre, France

Industry

Automotive


Car seats, interior systems,

emission control systems,

automotive exteriors

Employees

93,918 (2012)

Revenue

€17.4 billion (2012)

Web Site

www.faurecia.com

Business challenges

• Time-critical processes that get final customer orders to the assembly line just four hours before delivery deadline

• Material requirements planning (MRP) runs that took an average of 21 to 22 hours, due to a wide variety of product combinations

• Low-margin industry, with a 5% target margin at the group level, making the management of profitability levels with 0.5% variance extremely important


• Successful validation of the SAP HANA® platform in a proof-of-concept test for MRP and profitability analysis

• Deployment of SAP HANA in a side-by-side scenario connected with the SAP® ERP application

Key benefits

• Accelerated MRP runs from 21 to 22 hours to less than 1 hour

• Reduced stocks, potentially saving millions of euros in working capital

• Eliminated spreadsheet-based process for managing profitability levels, increasing the efficiency and accuracy of profitability analysis

“Time is critical in our business – our manufacturing plants operate 24x7

with just-in-time, just-in-sequence processes. With previous technology,

it took us between 21 and 22 hours to perform MRP runs. With SAP

HANA, we can now run our MRP in less than an hour, covering

thousands of complex variants and product combinations. SAP HANA is

a game-changing innovation, allowing us to potentially save millions of

euros in stock reduction. It also helps to always ensure on-time delivery

and avoid penalties.”

Bertrand Eteneau, CIO, Faurecia

Faurecia: Forecasting Millions of Euros in

Savings with Real-Time MRP Using SAP HANA®


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Staying Dry with Help from SAP® Solutions


Natural Resources

Discrete

Manufacturing


Organization

Gobierno de la Ciudad


(City of Buenos Aires –

Ministry of Environment and

Public Space)

Location

Buenos Aires, Argentina

Industry

Public sector


Public services for

approximately 6 million citizens

Employees

Approximately 120,000

Web Site

www.buenosaires.gob.ar

Top objectives

Manage resources that maintain over 700,000 assets, including streets and lights, parks, bus stops, drains, buildings, and bridges

Quickly respond to service requests and improve trash collection

Predict and prevent flooding and resulting damage and losses

Resolution

Enabled the collection, monitoring, and analysis of real-time sensor data from storm drains, weather reports, and back-end SAP® software systems using the SAP HANA® platform

Streamlined permit, supplier, and contractor management with the SAP Customer Relationship Management and SAP ERP applications

Enabled monitoring of contractor performance and maintenance-related tasks with SAP Mobile Platform

Enhanced and optimized IT infrastructure with SAP Mobile Platform and SAP Process Integration technology

Provided mobile apps to inspectors

Key benefits

Clean streets, clear drains, and greater safety and transparency for citizens

“SAP software technology innovation contributes to more efficient

management of the city, simplifies our operations, and greatly

improves the quality of life for all the people living here.”

Rodrigo Silvosa, General Director of Control Management for the Environment and Public

Spaces Ministry, Gobierno de la Ciudad Autónoma de Buenos Aires

0 floodsAfter three days of torrential rain

30,000Storm drains kept clear

80%Response rate to infrastructureissues in 2014, compared to 1% in 2009

>280,000Complaints resolved annually

~190,000Claims for inspections investigated each year

28 / 56

Company

Johnson Controls Inc.

Headquarters

Milwaukee, Wisconsin

Industry

Industrial machinery and

components


Automotive batteries and

interior systems as well as

products, services, and

solutions to optimize energy

and operational efficiency in

buildings

Employees

168,000

Revenue

US$42 billion (2012)

Web Site

www.johnsoncontrols.com

Top objectives

• Improve data quality and provide real-time analytics

• Accelerate reporting and improve productivity

• Remove constraints on the analysis of large volumes of data with tools to identify trends and enable data mining, predictive analytics, and more

Resolution

• Engaged in a proof-of-concept (POC) test of the SAP HANA® platform using the SAP® MaxAttention™ offering and rapid prototyping with the SAP Active Global Support organization

• Defined four business cases for work with the SAP MaxAttention team

• Leveraged the SAP Landscape Transformation replication server, sourcing from SAP and non-SAP software systems

Key benefits

• Performance improvement leading to faster order fulfillment and increased customer satisfaction

• Ability to merge data from all sources for a global reporting environment

• Data from the SAP ERP and SAP Business Warehouse applications available in real time for greater production line visibility

• Faster historical data analysis for more-accurate planning and forecasting

“We appreciate the help we got from SAP MaxAttention during our

POC test for SAP HANA. We now have a good feel for what we

would get with SAP HANA, can see how it aligns with our

requirements, and know that it performs as advertised.”

Victor F Tuccy Jr., Global Business Intelligence Program Manager, Johnson Controls Inc.

95%–99%Faster runtimes for point-of-sale data

95%–99%Improvement in global data reporting

70%Improvement in overall data load performance

86%Expected reduction in total cost of ownership with database compression

Johnson Controls: POC Test for SAP HANA® in 60 Days

with SAP® MaxAttention™ and Rapid Prototyping


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Company

McLaren Group

Headquarters

Woking, United Kingdom

Industry

Automotive


Grand Prix racing and

automotive manufacturing,

research, and development

Employees

2,300

Revenue

£268 million (2013)

(€334.2 million)

Web Site

www.mclaren.com/group

Objectives

• Drive innovation with a single groupwide IT platform to support ambitious growth plans

• Speed and simplify processes across the group

• Deepen insight into group data for a sharper competitive edge

Why SAP

• Expertise and research and development skills that make SAP a powerful partner in the evolution of ideas and technology to challenge the status quo and improve competitive standing

• From-the-source guidance only available from the SAP® Services organization

• Fantastic synergy of corporate values between McLaren and SAP

• Opportunity to take SAP Business Suite powered by SAP HANA® to the next level of innovation and simplicity with the SAP HANA Enterprise Cloud service

Future plans

• Expand usage across the applied technologies and automotive divisions

• Deploy SAP Mobile Platform to control mobile devices and increase efficiency

• Evolve the internal center of excellence for SAP to unify business and IT as one virtual team

“Using SAP HANA Enterprise Cloud, we have standardized our IT and

lifted the burden of managing the IT environment ourselves. Now we

can quickly add new business units and processes without increasing

costs. It will help us fully benefit from SAP Business Suite powered by

SAP HANA across all our core operations.”

Stuart Birrell, CIO, McLaren Group

SimplerSimpler IT using a cloud-based deployment model, reducing total cost of ownership

FasterFast deployments across all lines of business, including HR, finance, sales and distribution, materials management, and project management

UnifiedCentralization of decision making and management information in a single system

EfficientSimpler operations for better spend management, optimized resources, and easier financial reporting compliance

McLaren Group: Chasing the Perfect Lap

with SAP HANA® Enterprise Cloud


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SAP: Radical Financial Process Transformation

with SAP® Simple Finance

Company

SAP SE

Headquarters

Walldorf, Germany

Industry

High tech


Enterprise software and

services

Employees

74,650

Web Site

www.sap.com

Objectives

• Provide an integrated view of all financials based on one set of granular data

• Improve financial process performance across the board

• Display thought leadership in the use of the latest financials software from SAP

• Create a common basis for both regulatory and managerial accounting as well as for both transactional and analytical processes

Resolution

• Implemented the SAP® Simple Finance solution

• Went live in just 55 days

Key Benefits

• Increased reporting agility

• Made analytical applications easier to use

• Increased finance process automation

• Increased the flexibility of organizational changes made in real time without cumbersome reconciliation processes

“With the SAP Simple Finance solution, we’ve created a

homogeneous, simplified data structure. That’s nothing short of

revolutionary.”

Helen Arnold, CIO and Member of the Global Managing Board, SAP SE

70%Reduction in intercompanyreconciliation time

10%Planned reduction in days sales outstanding

80%Reduction in cost centerreorganization time


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Company

Vaillant Group

Headquarters

Remscheid, Germany

Industry

Industrial machinery and

components


Heating, ventilation, and air-

conditioning systems and

services

Employees

12,000

Revenue

€2.5 billion

Web Site

www.vaillant.de

Partners

Hewlett-Packard

SAP® Consulting

Top objectives

• Access and analyze data in real time using less server space

• Access up-to-date information on payment status

Resolution

• Engaged HP as the hardware partner and worked with an SAP Ramp-Up coach for the SAP HANA® database migration

• Reduced project costs by 22% with greater IT efficiency

• Completed the project in five months

• Went live with 1,500 users and a plan to add 500 more

Key benefits

• Data processing that is five times faster

• Roughly €660,000 in savings for SAP Business Warehouse application development and administration, due to a 22% increase in operational efficiency

• 33% savings in hardware costs compared with 2011

• Lower warranty costs and a shorter period for sales outstanding

• Higher customer satisfaction, more wins, and higher profits

• 90% faster forecast plan validation (5 minutes to 30 seconds)

“We are getting to know our customers better with SAP HANA.

The software allows us to store and quickly report on massive

amounts of customer history data. We can use that information

to develop new services in the fields of maintenance, energy

efficiency, and more.”

Marc Stöver, Head of Group IT Consulting, Vaillant Group

2,500Work days saved for business planning activities (approximately €920,000)

92%Time savings on planning run (3 hours to 15 minutes)

98%Faster reporting for accounts receivable

Vaillant Group: Heating Up with Improved

Products and Services Using SAP HANA®


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Alliander: Rapidly Improving Asset Data Quality

with Data Science Expertise from SAP

Company

Alliander N.V.

Headquarters

Arnhem, The Netherlands

Industry

Utilities


Private energy grids and

installations

Employees

6,700

Web Site

www.alliander.com

Objectives

• Improve data quality in the asset register, a central repository for all assets – such as gas pipes and electrical cables – used across the grid

• Reduce maintenance costs and regulatory risks by completing missing technical data, such as material or construction year, for all assets with high accuracy

• Move away from purely rule-based solutions for managing the quality of asset data that are time-consuming, unable to detect unknown patterns, and require tremendous expert involvement

Why SAP

• Combination of internal business knowledge with unparalleled data mining expertise from SAP to rapidly improve data quality

• SAP's Data Science organization uses data mining and R programming techniques – a language for statistical analysis –to identify patterns, extract regularities from the data itself, and complete missing asset data automatically

Benefits

• Faster improvement in data quality

• Lower project costs as well as significantly less effort and fewer resources for data quality management

• No penalties by satisfying regulatory requirements

• Better, more efficient planning for asset investments

“Ever since we learned about the data mining approach to improve

master-data quality proposed by SAP’s Data Science organization,

it has become a substantial component of all our data quality

projects.”

Rob Jansen, Manager of Grid Information, Alliander N.V.

LowerAnnual spend for asset maintenance by approximately 1% to 2%

BetterPlanning of future workloads

HigherData quality for accurate and 100% complete technical data


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Company

Koehler Paper Group

Headquarters

Oberkirch, Germany

Industry

Mill products


High-quality specialty papers

Employees

1,800

Revenue

€700 million

Web Site

www.koehlerpaper.com

Partners

Dell

SAP® Consulting


• Leverage the most cutting-edge IT

• Increase operational speed and efficiency

• Continue to expand market share

The resolution

• Updated the existing SAP Business Warehouse Accelerator software to run on the SAP HANA® database

• Engaged long-time partner Dell for the deployment

• Got all the hardware and software up and running and all the data migrated in just three days

• Tested the new system for 4 weeks with 100 users

• Kept to the service-level agreement with no system downtime

The key benefits

• Ability to run ad hoc reports on 7 million sets of data in real time

• More in-depth reporting capacity on sales, raw materials, receipts, and more

• More time for value-added tasks and less reliance on the IT department

“Staying on the cutting edge of IT is key to expanding our market

share, so the move to SAP HANA was the obvious decision.

Soon we will be running our entire ERP system on the in-memory

database.”

Karl Schindler, Director of IT, Koehler Paper Group

30%Overall time savings since the migration to SAP HANA

33%Lower business warehouse maintenance costs

98%Faster report runtimes (from5 minutes to 5 seconds)

Koehler Paper Group: Streamlining Reporting

with the SAP HANA® Database


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Company

MVV Energie AG

Location

Mannheim, Germany

Industry

Utilities


Electricity, gas, and water

provider

Employees

5,462

Revenue

€4 billion

Web Site

www.mvv-energie.de

Partner

Sovanta

www.sovanta.com

Business challenges

• Develop the business rapidly by increasing sales by 10% and profit margin by 15% while cutting costs by 5%

• Provide customers with a full-service package in a highly competitive and volatile energy market

• Optimize sales and enable predictive capabilities using large volumes of data from various sources like weather reports and smart meters


• Deployed the SAP® CRM powered by SAP HANA® in only three months

• Covered mobile application, sales and presales processes, and CRM analytic functions in the first phase of the project

Key benefits

• Reduced processing costs with integrated, holistic sales management

• Allowed real-time access to all sales-relevant information

• Enabled business users to analyze consumption patterns in real time as a basis for product offerings and marketing activities

• Increased competitiveness in the business-to-business segment through a mobile sales force, a customer-specific offer process, and optimized management of sales opportunities

• Reduced IT costs by harmonizing the system landscape

“We want to grow by 10% year over year. This is what we expect on

the revenue side as a key benefit of our project to run SAP CRM powered

by SAP HANA. We think we can sell better now that our sales represen-

tatives can show energy-service scenarios using actual, real-time data on

their mobile devices rather than relying on PowerPoint presentations.”

Bernhard Schumacher, Sales Manager, MVV Energie AG

10%Sales growth objective

5%Overall cost reduction objective

3 monthsTo go live with SAP CRM powered by SAP HANA

MVV Energie: Accelerating Business Growth

with SAP® CRM powered by SAP HANA®


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50%Reduction in MRP and payroll processing times

2xIncrease in fleet size over next 3 years

0%Downtime goal by using predictive analytics

Company

Pacific Drilling S.A.

Headquarters

Houston, Texas

Industry

Oil and gas


Deep water drilling

Employees

1,200

Revenue

US$638 million

Web Site

www.pacificdrilling.com

Partners


Hewlett-Packard Company

Deloitte

Capgemini S.A

Business challenges

• Managing IT across regions, including remote offshore drilling sites

• Moving from a reactive to proactive management style, with a focus on performance management

• Looking at doubling the company size and revenue within the next five years


• Migrated the SAP ERP application to the SAP HANA® platform in just 60 days

• Significantly reduced database size and data footprint

• Deployed SAP HANA Live for SAP ERP to enable real-time operational reporting

Key benefits

• Real-time performance management and faster key processes for material requirements planning (MRP) and payroll

• New enterprise dashboard created for the CEO

• Innovation platform, accelerating time-to-value cycles and offering new possibilities like predictive maintenance

• Lower total cost of ownership with a single platform for transactions and analysis

“SAP has been critical to our success thus far, and SAP Business

Suite applications powered by SAP HANA will be even more

important to our success going forward, as we move from a

transactional-based business to a real-time, performance-driven

business.”

Coy Wright, Vice President of IT, Pacific Drilling S.A.

Pacific Drilling: Doubling Revenue and Driving

Innovation with SAP® ERP powered by SAP HANA®


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Company

Statoil ASA

Headquarters

Stavanger, Norway

Industry

Oil and gas


Oil and gas exploration and

production, new energy,

natural gas

Employees

23,000

Revenue

NOK 723.4 billion

(€86.8 billion) (2012)

Web Site

www.statoil.com/en

Partner


Top objectives

Faster opening and closing periods for work status (from up to 15 minutes to 2 minutes)

Resolution

• Separated the SAP Business Planning and Consolidation application from the SAP Business Warehouse application

• Implemented the SAP EPM solution and migrated from an Oracle database to the SAP HANA® platform

• Worked with the SAP Consulting organization and used the SAP MaxAttention™ offering throughout the project, going live without disruption to the business

• Tested the migration using a cloud-based rapid prototype, mitigating risk and accelerating project delivery

Key benefits

• Integrated and centralized financial, planning, and production data

• Accelerated month-end financial closing and improved transparency

• Lowered risk through process automation and standardization

• Enabled a faster backup-and-restore process

“We turned to SAP because we needed to have access to the

best experts. The support we got from SAP MaxAttention was

excellent and was key to our success. The new solution has a

simpler architecture, enhanced features, and significantly

improved performance.”

Stig Skoglund, Lead Analyst – Performance Management, Statoil ASA

6XFaster financial consolidation (from 2 hours to 20 minutes)

15XFaster master data processing with easier editing and fewer errors (from up to 5 minutes to 20 seconds)

8XFaster opening and closing periods for work status (from up to 15 minutes to 2 minutes)

Statoil: Faster Planning with SAP® EPM powered

by SAP HANA® and SAP MaxAttention™


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Company

ATB Financial

Headquarters

Edmonton, Alberta, Canada

Industry

Banking


Retail, agriculture, business,

and commercial banking;

investment services

Employees

>5,300

Revenue

CAD 33 billion

(US$32.75 billion) (2012)

Web Site

www.atb.com

Objectives

• Assess the business value and technical feasibility of leveraging in-memory computing and analytics to improve customer focus

• Explore the potential of expanding the customer-focused IT portfolio

Approach

• Worked with SAP to find ways to maximize ATB Financial’s IT investments

• Participated in workshops to assess potential value, use cases, and feasibility of using the SAP HANA® platform and SAP®

BusinessObjects™ business intelligence solutions to gain a 360-degree view of customers

• Measured potential gains in process productivity, and demonstrated the technical feasibility of the implementation using a proof-of-concept solution and actual bank information

Achievements

• Developed a solid business case for investment based on a customer-centric use case

• Established a technically and financially feasible deployment road map

• Provided a measured ROI assessment based on the potential value of cross-selling and productivity gains

“Our ongoing co-innovation partnership with SAP continues to

help identify opportunities to maximize our IT investments.”

Don Good, VP Business Innovation, ATB Financial

>15Employees and leaders engaged in the process

8 weeksTo establish the business case, including project feasibility

$4 millionIn potential incremental revenue opportunities identified by improving the number of products per customer

ATB Financial: Evaluating an Investment in

Customer-Focused Business Intelligence


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Dell: Empowering Sales Teams with

Self-Service BI powered by SAP HANA®


Natural Resources

Discrete

Manufacturing


Company

Dell Inc.

Headquarters

Round Rock, Texas

Industry

High tech


Computers, software, and

hardware; related products

and services

Employees

110,000

Revenue

US$57.2 billion

Web Site

www.dell.com

Objectives

Replace a legacy business intelligence (BI) system that could not keep up with the need for real-time reporting and analytics

Use BI for all sales-related activities from forecasting to determining which territories offer the best growth opportunities

Reduce reliance on the IT organization

Why SAP

SAP HANA® platform, which met all architectural and performance requirements

Single source to measure key performance indicators (KPI) and metrics that would allow sales to spend less time extracting data and running reports

Self-service BI, eliminating the need for IT to constantly respond to requests for BI reports and analytics

Future plans

Lower IT even further using SAP HANA

Continue driving sales efficiencies in partnership with SAP

“We’re seeing salespeople becoming more data driven by using

the information in the new system powered by SAP HANA.

They’re actually able to use data to more accurately predict when

sales will close, and they can organize their territories more

efficiently for the best customer coverage.”

Bart Crider, Director of Enterprise Business Intelligence, Dell Inc.

50%Fewer nonstandard KPIs and performance metrics

60%Of analytics reports created more

quickly using self-service BI

Approximately 50%Lower BI costs as a result of data centralization and standardization

80%Less need to access source systems to generate and manipulate data

20 to 1Data compression rate when loading historical data into the SAP HANA platform

40%Increase in automation of sales reports, allowing IT staff more time to focus on core system development and improvement tasks

39 / 56

Company

Eureko Sigorta, part of

Achmea

Headquarters

Istanbul, Turkey

Industry

Insurance


Nonlife insurance

Employees

574

Revenue

€270 million

Web Site

www.eurekosigorta.com.tr

Partners


Vizyoneks

www.vizyoneks.com.tr

Top objectives

• Standardize financial reporting and reduce manual data handling

• Provide management with more flexible, varied, and in-depth reports

• Improve risk management and comply with global regulations

Resolution

• Migrated SAP Business Suite applications to the SAP HANA®

platform in just six months

• Deployed the SAP Financial Asset Management application to centralize investment management

• Leveraged electronic ledger management for Turkey

• Enabled SAP BusinessObjects™ business intelligence (BI) solutions on mobile devices for senior management

Key benefits

• Profitability reports and analysis by policy, holder, distribution channel, line of business, product, and more

• Capacity for multiple languages, currencies, and regulatory standards

• Faster, more transparent financial transactions, increasing control, improving cost management, and accelerating financial closing

“With SAP Business Suite powered by SAP HANA and SAP

BusinessObjects BI, we have real-time access to data and more

flexible analytics. It allows us to use our time more effectively and

focus more on our customers. Our goal is to increase operational

efficiency and, in turn, customer satisfaction.”

Semra Ensari, Finance and Risk Management Group Director, Eureko Sigorta

33%Faster monthly closing

23%Fewer general ledger accounts

>50%Faster tax reporting

83%Faster fixed asset processing

93.75%Faster reporting on aging and rediscount processes (from 2 working days to 1 hour)

Eureko Sigorta: Real-Time Data Analysis with

SAP® Business Suite powered by SAP HANA®


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Company

Zurich Insurance

Group (Zurich)

Headquarters

Zurich

Industry

Insurance


General and Life insurance

Employees

55,000

Profit

US$4.7 billion

Web Site

www.zurich.com

Objectives

• Drive a global finance transformation to align with strategic group priorities

• Deliver one common consolidated accounting system for all countries

• Enable highly integrated and standardized processes

• Accelerate key processes like financial close and reporting

• Roll out globally consistent accounting and operational procedures that comply with company standards

Resolution

• Implement a common SAP® software platform, chart of accounts, and reporting dimensions across the globe

• Test and validate the financials add-on for SAP Business Suite powered by SAP HANA®

• Simplify IT by removing data replications and redundancies

Benefits validated

• Ability to redesign finance processes to make them simpler and allow

them to be completed on the fly

• Completed a prototype for accelerating financial close processes and

reporting and to achieve greater granularity within reports

• Potential to use general ledger postings directly as one source of data for

consolidation with no data replication or redundancy

• Removal of restrictions on data volume, enabling a one-client strategy

• Fast deployment of the add-on with limited effort

“Zurich wanted to be one of the first customers to evaluate the financials

innovation delivered with SAP HANA. Deployed as a simple add-on for

SAP Business Suite powered by SAP HANA, we are really impressed

by the results in terms of the performance, simplification, and agility it

could bring to our finance community.”

Wilco Boosman, Director SAP Convergence, Zurich Insurance Group (Zurich)

>50%Faster runtime for foreign currency revaluation*

1,000xFaster reporting (from 15 minutes to 1 second)*

>65%Faster financial close processes*

4 hoursSaved on allocation runtime*

*Results of a validation project by Zurich.

Zurich Insurance Group: Testing and Validating the

SAP HANA® Platform for Finance Transformation


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Company

Kardinal Schwarzenberg’sches

Krankenhaus


Headquarters

Schwarzach im Pongau,

Salzburg, Austria

Industry

Healthcare


General medical and surgical

hospital with 13 specialist

departments

Employees

About 1,000

Web Site

www.kh-schwarzach.at/en

Partners


T-Systems Austria GesmbH

Siemens AG

Objectives

• Simplify the IT landscape and reduce costs by migrating applications to the SAP HANA® platform

• Enable real-time reporting and reduced data load times

• Remove bottlenecks in the performance of applications used by the clinical staff, and include additional mass data, such as intensive care patient data


• Upgraded and migrated the SAP ERP application and SAP for Healthcare solutions to SAP HANA within three months

• Deployed the SAP Business Warehouse application powered by SAP HANA

• Helped ensure high availability by operating SAP HANA in a cluster to meet industry-specific legal requirements

• Engaged T-Systems Austria to host SAP HANA on dedicated servers

Benefits

• Data compression reduced from approximately 760 GB to about 430 GB

• Fast data load times

• Significantly faster response times for reports and patient scheduling –the latter increased by a factor of 30

“By unifying our software landscape on SAP HANA, we not only

achieved a lower TCO but have also paved the way for future

innovation. For instance, we can now further enhance patient

care in the most critical situations by making mass patient data

immediately available to medical staff in the intensive care unit.”

Christian Mühltaler, CIO, Kardinal Schwarzenberg'sches Krankenhaus


LowerTotal cost of ownership

ReducedData load times

FasterResponse times for reports, patient scheduling, and clinical applications

Kardinal Schwarzenberg Hospital: Providing

Superior Patient Services with SAP HANA®


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Organization

National Center for Tumor

Diseases (NCT) Heidelberg,

part of the German Cancer

Research Center

and the Heidelberg University

Hospital

Location

Heidelberg, Germany

Industry

Higher education and research


Patient care; cancer research

and prevention

Web Site

www.nct-heidelberg.de

Objectives

• Start treatment of cancer patients by establishing a protocol on day one that is tailored to their specific genetic profile

• Generate ideas for future trials based on analysis of patient attributes, including genetic variations and mutations

• Extract biomarker data from patient evaluation letters from physicians

Why SAP

• The SAP HANA® platform enables consolidation of and real-time access to various structured data sources, such as tumor documentation, medical records, and clinical trials, and unstructured data sources, such as physician evaluation letters, treatment guidelines, trial reports, and medical publications

• Fast, ad hoc reporting of treatment histories by patient attributes and survival rates from a central data warehouse

Benefits

• Real-time identification of cancer types to enable the grouping of patients by relevant characteristics

• Insight into treatment response and outcome probability by diagnoses

• Detailed view of previous treatment activities, including, for example, diagnosis, chemotherapy, surgery, and home visits

• Real-time visibility into current and upcoming clinical trials to match patients for participation based on profile data and treatment needs

“The project showed we could integrate various data sources, extract

relevant information, and present it to physicians in a way that enables

surprising new insights. In the future, we would like to use SAP HANA

at every diagnostic and therapeutic step, because every cancer is

different and can vary immensely from one patient to the next.”

Prof. Dr. Christof von Kalle, Head, National Center for Tumor Diseases (NCT) Heidelberg

Faster diagnosisMore than 10,000 new patients seen each year since 2011

Greater visibilityDetailed view of patient history

extracted from both structured

and unstructured data sources

High data volume150,000 data sets in

combination with 3.6 million

data points successfully

analyzed during a proof-of-

concept test

Faster matchingQuickly match patients for

participation in the right clinical

studies

NCT: Gaining Medical Insights and Enhancing

Care for Cancer Patients with SAP HANA®


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Company

Russian Railways (RZD)

Headquarters

Moscow, Russia

Industry

Transportation and logistics


Freight and passenger

transportation

Employees

970,000

Revenue

US$49.4 billion (2011)

Web Site

www.eng.rzd.ru

Partner

OCRV

www.ocrv.ru/en

Objectives

• Increase efficiency and success by optimizing the SAP® Business Warehouse application by running the SAP HANA® database as the in-memory technology that powers the data warehouse

• Gain practical knowledge and experience using the latest cutting-edge technology from SAP

Why SAP

• Enlisted experts from the SAP ActiveEmbedded services team to help deploy and support the implementation of SAP Business Warehouse powered by SAP HANA

• Leveraged SAP Rapid Prototyping services, available as part of SAP ActiveEmbedded services, for a safe and nondisruptive deployment

Benefits

• Real-time analysis and reporting for smarter, faster decision making

• Planning cycle reduced from 14.5 hours to 23 minutes

• Accelerated planning scenarios and planning cycle times

• Accurate, detailed, and granular financial and cost reporting and analysis

• Lower total cost of ownership

“SAP ActiveEmbedded helps us run our SAP HANA appliance

software faster, significantly improving our core analytical

applications. We are very satisfied with the premium level of

support we are getting from the team.”

Vadim Moskalenko, Deputy CIO, Russian Railways (RZD)

40XFaster function distribution

5XFaster analytical reporting

3XLess data volume in the data warehouse

Russian Railways: Getting There on Time with

SAP® ActiveEmbedded and SAP HANA®


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Manufacturing


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Organization

University of Amsterdam

Headquarters

Amsterdam, The Netherlands

Industry



Teaching and research;

70,000 students

Employees

10,000

Web Site

www.uva.nl

Top objectives

• Drive student success via IT using student achievement analytics to help increase graduation rates and mobile communication with faculty

• Ease and accelerate student information data access for faculty and staff

Resolution

• Implemented the SAP HANA® platform in just two months

• Migrated the SAP® ERP and SAP Business Warehouse (SAP BW) applications and other university data sources to SAP HANA

• Eliminated the need to upgrade the university’s physical IT infrastructure

Key benefits

• More-efficient back-office systems for faculty and administrators

• Better transaction performance for materials management, process integration, HR management, and financial accounting and controlling

• Simpler, more meaningful university interactions with students and prospective students

• Faster grade evaluation that helps identify success drivers that can be applied to the student body as a whole

• Lower costs by reducing dropout rates and increasing graduation rates

“The big benefit for us is the ability to provide learning analytics

across the faculties. SAP BW is providing us that functionality.

We were hampered by the old system. We couldn’t load any big

reports. We couldn’t load any more data. And now with SAP

HANA, we are able to go one step further. For us the next phase

is learning analytics.”

Bert Voorberk, Director of ICT Services, University of Amsterdam

2 monthsTo implement SAP HANA

83%Faster transaction processing in SAP ERP (from 30 seconds to 5 seconds)

4XFaster report generation

University of Amsterdam: Enhancing Reporting

and Student Evaluation with SAP HANA®


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Organization

University of Kentucky

Location

Lexington, Kentucky

Industry



Graduate and undergraduate

degrees in a variety of majors,

medical research

Employees

12,345

Budget

US$2.68 billion

Web Site

www.uky.edu

Partners

SAP® Consulting

Dell Inc.


• Provide a holistic view of data by integrating various data sources

• Improve student retention rates by enabling earlier intervention by faculty advisors

• Gain greater insight into finances and use of resources

The resolution

• Product suite that included SAP HANA® platform, SAP Data Services software, SAP Landscape Transformation software, and SAP BusinessObjects™ business intelligence solutions

• Partnering with SAP Consulting and Dell Inc.

• Rapid two-and-a-half-day initial setup

The key benefits

• Better support services with real-time insight into student performance

• Reduced extract, transform, and load process time from 8 hours to less than 1 hour

• Ability to conduct predictive tuition and revenue modeling

“We have a challenge in education to use the data we have to

build a better experience for our students. SAP HANA is going to

be at the center of this effort at the University of Kentucky.”

Vince Kellen, Chief Information Officer, University of Kentucky

420xFaster reporting speeds

15xImprovement in query load times

$250,000Projected annual savings in IT costs

University of Kentucky: Continuing a Tradition of

Success with a Real-time Data Platform from SAP


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6 monthsTo achieve complete ROI by identifying business issues and making immediate process changes to reduce loss caused by bad debt

11 millionCustomer contracts analyzed across products, countries, and payment methods to detect relevant patterns

99.98%Faster reporting with SAP BW powered by SAP HANA (from 8 hours to 5 seconds)

Company

1&1 Internet AG

Headquarters

Montabaur, Germany

Industry

Telecommunications


Internet access products as

well as hosting and e-business

solutions in the cloud

Employees

6,894 (2013)

Revenue

€2.656 billion (2013)

Web Site

www.1and1.com

Partners


Hitachi Data Systems

www.hds.com

Business challenges

• Minimize loss from bad debt through efficient reporting for debt collection processes and master data

• Provide flexible and granular reporting to business users, allowing them to quickly run complex requests

• Improve master data on contracts and customers within the SAP Revenue Management and Contract Accounting (SAP RM-CA) application


• Implemented SAP Business Warehouse (SAP BW) powered by SAP HANA® to analyze massive volumes of data from SAP RM-CA

• Completed the project in 10 months and won the 2013 SAP Quality Award bronze for excellent project management

Key benefits

• Higher revenue through reduced loss due to bad debt

• Business users able to detect discrepancies in master and transactional data and take measures to enhance data and process quality

• Better insight into customers, contracts, and processes

• Fast return on investment (ROI)

“We are excited about SAP BW powered by SAP HANA because

of its flexible reporting capabilities and impressive performance.

Complex requests can now be run immediately, enabling the

quick detection of payment patterns and subsequent optimization

of debt collection, translating into ROI in only six months.”

Christian Beinhauer, Head of the SAP Competence Center, 1&1 Internet AG

1&1 Internet AG: Optimizing Debt Management

with SAP® BW powered by SAP HANA®


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Company

ARI

Headquarters

Mount Laurel, New Jersey

Industry

Automotive


Fleet management services

Employees

2,400

Revenue

US$2.6 billion

Web Site

www.arifleet.com

Partner

Hewlett-Packard Company

(HP)


• Maintain high service levels and provide differentiating customer value

• Help customers reduce costs and gain fleet efficiencies

• Improve ARI operations and day-to-day decision making

The resolution

• Evaluated the SAP HANA® platform using ARI data

• Rolled out comprehensive data strategy that includes SAP HANA, SAP® Data Services software, SAP Information Steward software, and SAP BusinessObjects™ business intelligence (BI) solutions

• Looked to Hewlett-Packard Company for hardware platform and installation support

The key benefits

• Increased productivity at customer contact centers with a lower cost per transaction

• Ability to provide customers with real-time, actionable data

• Support for next-generation customer service

“Reducing overhead costs by 5%, while increasing the impact our

contact centers have on customers, has been a huge win for us.”

Bob White, Senior Vice President, Client and Fleet Services, ARI

5%Reduction in total overhead costs

21,600xFaster year-end activity reporting

3 weeksTo implement the SAP HANA environment

ARI: Driving Results in Fleet Management on SAP HANA®


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Company

Cooperativa Italiana di

Ristorazione S.C. (CIR food)

Headquarters

Reggio Emilia, Italy

Industry

Travel and transportation –

hospitality


Food and restaurant services,

meal tickets, catering, and

educational service planning

Revenue

€500 million

Employees

11,500

Web Site

www.cir-food.it

Partner

B4C Consulting

Objectives

• Implement a management-level reporting system to provide faster insight into budget status and accelerate reaction time

• Decrease the demand on IT with self-service reporting for all users, both in the office and via mobile device

• Provide a forecasting system that gives restaurants the data needed to make informed purchasing and hiring decisions

Why SAP

• Provides innovative, enterprise-wide business solutions for everything from enterprise resource planning and warehouse management to business intelligence (BI) and analytics

• Offers a strong portfolio of analytics solutions that can be fully integrated with SAP® Business Suite applications

Benefits

• Faster reporting, especially on mobile devices, with the SAP HANA®

software

• Better navigation of data from the SAP HANA database using SAP Lumira® software, reducing reliance on IT support

• Greater insight into restaurant trends for better inventory and hiring decisions with SAP Predictive Analysis software

• Cut in the time to generate the budget from 4.5 months to 1 month with the SAP Business Planning and Consolidation application

“CIR food looks to its partners to help meet business objectives.

Not only are SAP solutions helping us achieve top-notch results,

but reducing the reliance on IT support is helping our bottom line.”

Luca Baccarini , CIO, Cooperativa Italiana di Ristorazione S.C. (CIR food)

77%Less time to generate the budget with SAP Business Planning and Consolidation

4,000%Increase in the average number of daily users for BI tools

GreaterUser independence, reducing demands on the IT department

CIR food: Increasing Efficiency and Making

More-Informed Decisions with SAP® Solutions


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Organization

Deutscher Fußball-Bund (DFB)

Headquarters

Frankfurt, Germany

Industry

Sports and entertainment


World’s largest sports

federation, representing over

25,000 clubs and 6.8 million

members

Employees

>220

Web Site

www.dfb.de

Top objectives

• Create a completely new fan experience with simpler communications, better campaign management, and personalized messages and offers

• Establish and leverage a consistent, real-time view of fan information

Resolution

• Launched the SAP® SAP CRM rapid-deployment solution powered by SAP HANA® in just three months, and deployed SAP Event Ticketing software

• Migrated the DFB Fan Shop and Fan Club database to SAP HANA

• Built a road map for deploying SAP ERP powered by SAP HANA and SAP CRM powered by SAP HANA using the SAP HANA Enterprise Cloud service

Key benefits

• Simpler marketing with personalized campaigns and promotions tailored to the needs of every fan, creating a better experience

• Fast and efficient development of campaigns to reach fans via personal e-mail and direct them to information and ticketing Web sites

• Two weeks to develop the campaign for the Women’s DFB Cup Final

• Lower total cost of ownership

“With SAP CRM powered by SAP HANA, we are able to do

marketing campaigns by ourselves for the first time. We can now

serve fans through digital channels and improve customer loyalty

with offers that meet their needs. By using SAP HANA Enterprise

Cloud, our processes will be much more efficient.”

Daniel Gutermuth, SAP Implementation Project Lead, Deutscher Fußball-Bund (DFB)

2 weeksTo launch the marketing campaign for the Women’s DFB Cup Final as part of a 4-week pilot

8,700Fans got personalized promotional e-mails as part of the campaign

48%Of those fans confirmed as viewing their e-mail

7%Of confirmed fans were tracked as clicking from their e-mail to the DFB ticketing site for the event

DFB: Reaching Every Fan with SAP® Event

Ticketing and SAP CRM powered by SAP HANA®


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Manufacturing


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Business challenges

• Keeping pace with business growth as a global hardware and software manufacturing and distribution leader

• Reducing the complexity of the legacy enterprise resource planning (ERP) infrastructure, which had grown from 960 TB to 22 PB

• Improving multivariate business forecasting by providing same-day insights


• Deployed the latest version of the SAP® Business Planning and Consolidation application to take advantage of enhanced automation features

• Ran SAP Business Planning and Consolidation on the SAP HANA®

platform to achieve real-time analytics

• Replicated data out of the SAP ERP application using the same tools that deliver data into the SAP Business Warehouse application

• Deployed the SAP HANA platform on an existing infrastructure in a virtualized environment

Key benefits

• Cut data load times from 12 hours to 3 hours and reduced the time required to generate key reports from 30 minutes to 30 seconds

• Reduced operational expenditures by 56% by deploying the SAP HANA platform virtually on an existing infrastructure

• Deployed 80% faster using an existing virtualized infrastructure

70%Decrease in capital expenditures by deploying SAP HANA virtually on an existing infrastructure

75%faster data loading

and translation on

SAP HANA versus

the legacy virtual-

ized relational

database manage-

ment system

4xPerformance improvement in monthly forecasting runs

Company

EMC Corporation

Headquarters

Hopkinton, Massachusetts

Industry

High tech


Information storage, storage

and content management,

enterprise content manage-

ment, security and compliance

solutions, cloud computing

solutions, and data computing

Employees

49,600

Revenue

US$23.2 billion

Web Site

www.emc.com

“Virtualizing the SAP HANA platform has allowed us to smash our preexisting performance service-

level agreements while still maintaining a hybrid cloud strategy and reducing infrastructure demand.”

Michael Harding, Lead SAP Technical Architect, EMC IT, EMC Corporation

EMC: Redefining ERP and ROI with a Virtualized

SAP HANA® Deployment


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20%Increase in performance for the automated mediation and rating process

60xFaster selection of incorrect mediation data

10%Annual business growth supported with new solution

Company

DPD GeoPost (Deutschland)

GmbH

Headquarters

Aschaffenburg, Germany

Industry


postal services


Business-to-business and

business-to-consumer parcel

delivery services

Employees

7,500 in Germany

Web Site

www.dpd.com

Partners


Fujitsu TDS GmbH

Panaya GmbH

Business challenges

• Support expansion into the business-to-consumer (B2C) market through the timely handling of increased transaction volumes

• Accelerate the performance of the mediation and rating process

• Improve the manual error reconciliation and rerating process


• Upgraded the SAP Convergent Invoicing package with lots of custom code and migrated the SAP Billing and Revenue Innovation Management solution to the SAP HANA® platform in one step using the database migration option

• Completed the project in under five months

• Used code impact analysis tools and participated in the customer care program for SAP Business Suite powered by SAP HANA

Key benefits

• Foundation to handle roughly 10% annual growth in business volume

• 20% increase in performance for the automated mediation and rating process

• Another 30% improvement in performance expected after various optimization measures

• 60 times faster selection of incorrect mediation data for the subsequent manual rerating process

• Smoother monthly closing process

“Since migrating to SAP HANA, we have seen a 20% performance improvement

in our business-critical mediation and rating process. And we expect an additional

30% improvement after various optimization measures. We are now in a position

to fully support the strategic expansion into the B2C market.”

Bernd Steinhauer, IT Project Lead, DPD GeoPost (Deutschland) GmbH

DPD GeoPost (Deutschland): Increasing Productivity

and Supporting Growth with SAP HANA®


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Company

FCC Construction S.A.

Headquarters

Barcelona, Spain

Industry

Engineering, construction,

and operations


Construction and services

for public infrastructure,

waste, water, and energy

management projects

Employees

80,549

Revenue

€11.152 billion (2012)

Web Site

www.fcc.es

Partner

Stratesys

www.stratesys-ts.com

Top objectives

• Greatly improve reporting and corporate planning processes

• Leverage Big Data while reducing IT infrastructure and service costs

Resolution

Worked with Stratesys on an upgrade to the latest version of the SAP®

Business Warehouse (SAP BW) application and migrated data to the SAP HANA® platform without any disruption to the 11 areas of business affected by the project

Key benefits

• Smaller database and greater performance, speed, and flexibility

• Real-time access to data pulled from SAP BW and delivered to over 1,000 users via the SAP Enterprise Portal component

• Enhanced budget planning and analysis that reconciles actual and planned budget data

• High return on investment by reducing redundant data entry and allowing support resources to manage more applications on one platform

• Elimination of performance-related IT tickets for SAP BW and the SAP Business Planning and Consolidation application

“With SAP HANA, our data loading processes are over 70%

more agile, and resolving data-load issues is 90% faster. We

have eliminated performance-related issues in SAP BW and

SAP Business Planning and Consolidation. Now we can dedi-

cate ourselves to the business, which is really our key focus.”

Rafael Gómez-Acebo, Director of Management Systems, FCC Construction S.A.

50% faster analysis and

resolution of support issues

30x faster reporting

65% faster planning with

SAP Business Planning

and Consolidation

77% smaller database

56% reduction in load time,

cutting 7 hours of the daily load

execution

67% faster reporting, taking up

to 20 minutes less for a given

report

Up to 5 hours faster chain

execution

5x faster creation of templates

for SAP Business Planning

and Consolidation, cutting 5

minutes off the process

FCC: Enhancing Reporting and Planning with

SAP® BW powered by SAP HANA®


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Company

Hidrovias do Brasil

Headquarters

São Paulo, Brazil

Industry


cargo and logistics


Integrated waterway logistics

solutions and operations

Assets

US$313 million

Web Site

www.hbsa.com.br

Partners


Cloud Imagination

www.cloudimagination.com

Top objectives

• Provide customers with outstanding, highly reliable service

• Simplify transportation planning and execution

• Enable continuous operational innovation

Resolution

• Adopted a cloud-based global template design and deployment strategy for management systems running on the SAP ERP application and other SAP Business Suite applications

• Used most standard application features of predefined rapid-deployment solutions, enabling fast implementations in multiple countries

• Migrated SAP Business Suite powered by SAP HANA® to the SAP HANA Enterprise Cloud service in just one month to gain additional value from managed services and real-time analytics

Key benefits

• Elimination of administration and environment management needs for SAP applications

• Greater agility for responding to changes in business demand

• Ability to focus more technology and time on strategy and innovation

“With SAP HANA Enterprise Cloud, Hidrovias do Brasil is

overcoming the challenges of establishing operations in Brazil

and Latin America while simultaneously pursuing pioneering,

cloud-based implementations of SAP solutions. The benefits

we are achieving are great – not the least of which is a drastic

reduction in IT costs.”

Dr. Rogerio Dutra, IT Head and SAP Program Director, Hidrovias do Brasil

70%Reduction in IT total cost of ownership

US$3 millionProjected cost reductions over 5 years

99.5%Production system availability, based on service-level agreements

4 monthsTo build a global template and implement in Brazil

3 monthsTo roll out the template in Paraguay and Uruguay

Hidrovias do Brasil: Cutting IT Costs and Promoting

Innovation with SAP HANA® Enterprise Cloud


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Company

Intelligent Information

Systems (IIS)

Headquarters

Dublin, Ireland

Industry



Business management solutions

Employees

60

Revenue

€5,000,000

Web Site

www.beabetterbusiness.com

Business challenges

• Support a 70% increase in annual business growth

• Accelerate access to data for 33 consultants spread across five entities in three different countries

• Increase visibility into billable time for more accurate budgeting and revenue forecasting


• Leveraged the SAP® Business One application powered by SAP HANA®

• Enabled real-time snapshots using SAP BusinessObjects™

Dashboards software

• Extended the processing power of the SAP HANA platform to the existing SAP Customer Relationship Management application

Key benefits

• Snapshots of business profitability available in real time versus hours

• More-efficient routine business processes such as invoicing and accounts receivable

• Enhanced customer service and support

“The real-time insight we gain from SAP HANA gives us the

ability to respond to the dynamics of our business and the

industry with added confidence and ease. SAP HANA provides

powerful database functionality that allows us to spend less time

chasing down information and more time providing our customers

with the services and support they need.”

Morgan Browne, Chief Executive Officer, Intelligent Information Systems (IIS)

25%Expected monthly revenue increase

1 hourSaved every day on tracking billable time for consulting

20%Less time spent on the invoicing process

IIS: Improving Efficiencies and Increasing Revenue

with the SAP HANA® Platform


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Company

MITSUI KNOWLEDGE

INDUSTRY CO. LTD. (MKI)

Headquarters

Tokyo

Industry

Professional services – IT


IT services for pharmaceutical

companies, universities, and

research institutes

Employees

1,990

Web Site

www.mki.co.jp

Hardware Partner

Fujitsu Ltd.

www.fujitsu.com

Objectives

• Reduce delays and minimize the costs associated with new drug discovery by optimizing the process for genome analysis

• Improve and speed decision making for hospitals that conduct cancer detection based on DNA sequence matching

Why SAP

• High-performance, real-time computational capabilities of the SAP HANA® platform

• Ability to leverage the combination of SAP HANA, R Server, and Hadoop to store, preprocess, compute, and analyze huge amounts of data

• Breadth of predictive analytics libraries

Benefits

• Reduced time of genome analysis from several days to 20 minutes, making real-time cancer and drug screening possible

• Allowed pharmaceutical companies to provide required new drugs on time and aid identification of “driver mutations” for new drug targets

• Enabled a one-stop service, including genomic data analysis of cancer patients, to support personalized patient therapeutics

“Our solution is to incorporate SAP HANA along with Hadoop and R

Server to create a single real-time Big Data platform. Data mining will be

handled by R and assisted by SAP HANA. Data preprocessing prior to

data analysis and high-speed storage will be managed by Hadoop. With

this we have found a way to shorten the genome analysis time from

several days to only 20 minutes.”

Yukihisa Kato, CTO and Director, MITSUI KNOWLEDGE INDUSTRY CO. LTD.

FasterGenome analysis

BetterInsight to support the needs of cancer patients in real time

GreaterPersonalization to meet individual patient needs

MKI: Speeding Cancer Research and Improving

Patient Support with SAP HANA®


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Company

Nashua Communications (Pty)

Ltd.

Headquarters

Midrand, South Africa

Industry

Telecommunications


Converged enterprise network

and communications solutions

Employees

500

Revenue

€60 million

Web Site

www.nashuacommunications

.co.za


• Enable decision making based on real-time information

• Reduce business users’ dependence on IT for reporting and analytical needs

• Meet exacting service-level agreements (SLAs) while differentiating the company from the competition

The resolution

• Deployed the SAP® Business One application’s analytics functionality, which is powered by SAP HANA®

• Increased focus on service excellence

The key benefits

• Dramatically sped up inventory analysis reporting and closing time

• Achieved higher levels of user independence for reporting and analytics

• Met SLAs while impressing customers with speed of service

“The real-time replication of data enabled by SAP HANA results

in up-to-the-second information. That helps ensure accurate

reporting and decision making.”

Darren de Vries, CIO, Nashua Communications (Pty) Ltd.

97%Faster inventory analysis reporting

80%Faster monthly closing time

50%Less user reliance on IT for reporting

Nashua Communications: Accelerating Reporting Time

by 97% with SAP® Business One powered by SAP HANA®


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Company

REALTECH System

Consulting S.L.

Headquarters

Madrid, Spain

Industry



IT consulting services and

software solutions

Employees

214 (2012)

Web Site

www.realtech.es

Objectives

• Increase operational efficiency and business agility with faster monthly financial closing cycles

• Fully leverage increased flexibility in financial operations, such as the option to run financial preclosing processes at any time

• Gain credibility in IT consulting as an early adopter of SAP® Business Suite powered by SAP HANA®

Why SAP

• Long-standing SAP customer and partner

• Success with a prior deployment of the SAP Business Warehouse application powered by SAP HANA

• Strong believer in the innovative and transformational capabilities of SAP HANA

Benefits

• More transparency and greater business agility through a faster monthly financial closing enabled by upgrading the SAP ERP Financials solution and running it on SAP HANA

• Lower infrastructure costs from reduced server and storage needs

• High market credibility as an advocate and consultant for SAP HANA

“The migration of our SAP ERP Financials solution to SAP HANA

went so smoothly, we completed our monthly closing just eight

days after going live. The deployment resulted in greater

operational efficiency and business agility and allows us to

credibly advocate for SAP HANA with our customers.”

Javier Palacios, High-Value Services Manager, REALTECH System Consulting S.L.

FasterMonthly financial closing with SAP ERP Financials running on SAP HANA

MoreTransparency and greater business agility

LowerInfrastructure costs by reducing server and storage needs

REALTECH System Consulting: Increasing Agility

with SAP® Business Suite and SAP HANA®


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State of Indiana: Improving Life Across the

State with Big Data and Better Analytics


Natural Resources

Discrete

Manufacturing


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Real-time spatial

data analysisSensors that capture high-

velocity spatial data from

player and ball movements

for a comprehensive analysis

of player performance

Personalized

training plansDecision support that allows

the quick adaptation of

individual training plans from

one training unit to the next

Support for wide

data varietyDocumentation and analysis

of tactical, athletic, and spatial

data from trainings, game data,

and health data

Organization

TSG 1899 Hoffenheim

Fußball-Spielbetriebs GmbH

Headquarters

Sinsheim, Germany

Industry

Sports and entertainment


Premier league soccer club

(Bundesliga) and training

academy for up-and-coming

national and international

talents

Web Site

www.achtzehn99.de

Business challenges

• Optimize the coach’s soccer training program to deliver better team and individual performance

• Adapt training plan for each player from one training unit to the next


• Use the SAP HANA® platform to provide dynamic visual analysis of player and ball movement during training via sensor chips embedded in the ball and in player shin guards

• Going forward, combine spatial data with technical, tactical, and athletic data for a comprehensive, real-time analysis of player strengths and weaknesses using SAP HANA

Key benefits

• Optimized coach’s training program with real-time evaluation of team and individual player skills based on data-driven soccer analytics

• Personalized training program for each player by dynamically adapting to their strengths and weaknesses

• Laid the foundation for further enhancements in soccer analytics, talent scouting, and play strategy using new forms of data from games and training

“In just 10 minutes, 16 players with 6 balls can produce almost 13

million data points that SAP HANA can process in real time. Being

able to analyze this data right away allows us to optimize individual

training plans from one training unit to the next. Over time this

means we can better shape the development of individual players

and the team as a whole.”

Bernhard Peters, Director for Sports and Youth Training, TSG 1899 Hoffenheim Fußball-

Spielbetriebs GmbH

TSG 1899 Hoffenheim: Improving Performance

with Smarter Soccer Analytics Using SAP HANA®


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Company

Vodafone Group Plc

Headquarters

Newbury, United Kingdom

Industry

Telecommunications


Network, mobile, and data

communications

Employees

86,000

Revenue

£46 billion (€57 billion)

Web Site

www.vodafone.com

Partners

Accenture and HP


• Reduce month-end closing time

• Reallocate people to more productive roles

• Pave the way for future applications of the SAP HANA® platform

The resolution

• Implemented SAP HANA within the month-end closing process

• Used SAP HANA for calculations previously performed by a custom report within the SAP® Business Warehouse application

• Collaborated excellently with SAP and Accenture

The key benefits

• Significantly reduced month-end closing time and effort

• Made general-ledger data available for analysis in real time

• Provided month-end financials to decision makers sooner

“Month-end closing is a highly visible and critical application at

Vodafone. Speeding it up was very valuable in its own right, as well

as a great first application of SAP HANA to demonstrate its power

to the company.”

Valentina Del Frate, Innovation Manager and SAP HANA Project Manager,

Vodafone Group Plc

1 dayTime saved in month-end close process

€500,000Labor efficiency benefits over 4 years

96%Reduction in data extract, processing, and load times

Vodafone: Achieving Faster Month-End Close

with the SAP HANA® Platform


Natural Resources

Discrete

Manufacturing


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