Down Syndrome Support Association of Southern Indiana

1. Introduction

The previous website lacks cohesion and a positive overall message. It is more a source of data than a place to get information. The web master has left the organization and the information on the site is dangerously close to becoming outdated. The board of DSSASI is interested in getting a site overhaul and Jim Titus, the DSSASI Media & Fundraising Coordinator, has taken the lead on getting the site up to standards.With the web having such a prominent place in our current society, having a website is a key element in building and sustaining an organizations reputation. With DSSASI there is a great opportunity to expand their level of communication with existing and new members within their area of influence. The previous site does not lead one back to the site daily or weekly for updates. The lack of a formal home page was noticeable. The all text site does not grab the viewer’s attention and the content of the facts is more clinical than comforting. The organization wants to have a focus on positive stories, which highlight abilities to live a happy life with Down syndrome. Additionally with the far reach of the organization, having a media-based solution that allows members from other counties to participate in board meetings and activities is another goal. The previous site does not have the ability to solve this issue.

2. Background

The Down Syndrome Support Association of Southern Indiana (DSSASI) is committed to improving the quality of life of those with Down Syndrome by providing information support to parents and increasing public understanding of Down Syndrome through education, awareness and advocacy (information taken from the current DSSASI website). They wish to restrain negative stereotypes and highlight abilities. The organization covers 10 counties, but only has a strong presence in Floyd, Clark, and Harrison County. Having a strong web presence can help spread the message and reach the larger audience. The Project team has chosen to support their goal and this document will be a vital part of the process by making sure the site goals are shared and understood.

3. Project Objectives

DSSASI will receive from the Project Team:A redesign of the DSSASI website with a focus on ease of use and positive contentA new web host to house the organization’s web siteLive video streaming capabilitiesA video archive library of board meetings with security for the archivesA video archive of KinderMusik if no copyright issues existThe new parent material will be available through the website and in a printable formatA secure login to register for the organizations email listA way to join DSSASI from the websiteA way to sign up for organizational activitiesA media-based archive of past eventsA donation platform for the organizationA place for people to volunteerA place for content submissions to be sent to the organizationDocumentation on how to maintain the web site and post updatesA picture viewing interface to allow pictures of the membersA calendar view for upcoming eventsThe ability to potentially generate revenue by utilizing advertisement/support banners

Special Thanks

Jim TitusAl HublarDr. Ronald Finkbine

Risk Management Strategies

Process Name Process Description

Risk Identification Risk The risk team will conduct a brainstorming session at the beginning of each project phase. A form will be available on the project web site for team members to submit risk factors over the course of the project as well.

Technology Continued use of same software and hardware to avoid new risks from using new software and hardware. Transfer of risk to another party through the use of contracts. Risks are accepted and contingency strategies are planned. Steps are taken to reduce the occurrence or impact of stated risks

Meetings Steps are taken to reduce the occurrence or impact of stated risks. Risks are accepted and contingency strategies are planned.

Budget Continued use of same software and hardware to avoid new risks from using new software and hardware. Steps are taken to reduce the occurrence or impact of stated risks. Risks are accepted and contingency strategies are planned.

Resource Requirements

Analysis

(September - November)

Design

(November – December)

Implementation

(January – April)

Maintenance

(January – April)

Planning

(August – September)

Planning

1

Analysis

Implementation

Maintenance

Modify site to reflect changing business needs

System Development Life Cycle

Project Deliverables

Quality Metrics

Formal homepage Passes 100% of the W3C validation tests (HTML, CSS, Accessability, and XML)

Positive focus 80% of respondants with an above average rating in positive outlook section of the end-user survey

Online participation 100% accessability for anyone who needs to use the service and has the recommended connection hardware

Multimedia presentation

1 or more visual elements per page. At least 2 pages with video content

High usability 90% success rate on scenarios for end-user testing

Incease the sites informational quality

Keep 100% of the sites current content that meets relevancy standards. Add 20% new content per page where relevent

Focus on customers

Meet 100% of the organization’s requirements as outlined and agreed upon in the project charter

Quality planning Have 90% of activities pass quality audits and quality review on the first pass

Perform management reviews

80% match with schedule timeline and performance tests on the first pass

Provide quality personnel

Complete 100% of the project with the scheduled human resources

Control customer processes

Document all procedures the organization will need to perform after project completion

Control software design and development

Stay on schedule and complete phases ontime 85% of the time

Take remedial actions

Fix errors within 48-72 hours until project completion

DSSASI Project Team Members: Angela Stuart, John Ottersbach, and Kimberly Taylor IUS INFORMATICS

Project Sponsor Dr. Sridhar Ramachandran

Homepage Comparison