DOVETAIL SUMMIT 2012 SUMMARY REPORT April …dovetail.org.au/media/41305/dovetail summit - summary...

DOVETAIL SUMMIT 2012SUMMARY REPORTApril 2012

2 Dovetail SUMMIT 2012 SUMMARY REPORT April 2012 3 Dovetail SUMMIT 2012 SUMMARY REPORT April 2012

DOVETAIL SUMMIT 2012SUMMARY REPORT

April 2012

1) Overview

2) Aim and Objectives

3) Participants

4) Program Highlights

5) Interactive Technology

6) Planning Session Responses

a. Event expectations

b. Key issues and challenges

c. Dovetail opportunities

7) Where to from here?

Appendix:

i) Delegate Contact List


OVERVIEW:On Thursday 29th and Friday 30th March 2012, Dovetail hosted its inaugural statewide youth alcohol and drug summit at the Holiday Inn on Roma Street, Brisbane.

AIM:The aim of this free event was to bring together key stakeholders in the youth alcohol and drug sector to workshop issues, challenges and opportunities, and identify practice opportunities, solutions and workforce priorities.

OBJECTIVES:The key objectives of the Summit were:

• Toprovideanupdateonthelatestissues,policies,thinking, research and trends in the youth AOD sector and seek input and feedback on these topics

• Toidentifykeylocal,regionalandstateprioritiesanddevelop a range of recommendations for government and community sector follow-up

• Todemonstrateandgivefirsthandexperienceofthepractical use and application of new interactive technologies and social media

• Toprovideanopportunityfornetworkingandrelationship development amongst workers in the youth AOD sector

• TocreateaunifiedvisionfortheyouthAODsectorin Queensland


PARTICIPANTS:Due to venue restrictions, participant numbers were capped at 144 guests per day. Therefore an “invite-only” system was used to ensure fair and equal representation across sectors and regions from around the state, with travel and accommodation subsidies offered to those workersinregionswhorequiredfinancialassistanceinordertoattend.

The event targeted representatives from across the following sectors:

• QueenslandHealthfundedATODSstaffandmanagersfrom key regions and locations from around the state

• Communitybasedyouthworkers,specialistyouthAOD practitioners and their managers

• Keystatewideprogrammanagersandpolicyorganisations from across government and non-government (eg Queenslandgovernmentpolicyofficers,funding managers, peak organisations, statewide organisations)

• RepresentativesfromUniversitiesandothertrainingand research institutions

• Otherstakeholdersandpartnersidentifiedassignificant

A total number of 130 individual delegates attended, 120 on each day.• Government 51• Community / NGO 66• Education / Training Institution 13

Of participants in direct service delivery roles, the spread across urban and rural, regional and remote workers was as follows:

• Urban / metro areas 31• Rural, regional and remote areas 56

The breakdown between managers, frontline practitioners, statewide workers and policy, education and research staff was as follows:

• Service managers 39• Frontline practitioners 59• Policy, education, research staff 11• Statewide role 21

See the appendix for the full list of participants and their details


PROGRAM HIGHLIGHTS:The Summit attempted to offer a mix of sessions across the 2 days. Importantly, it was not a conference, and the program was specificallydesignedtostimulatethinkinganddiscussionthatcouldthen be converted into concrete ideas, priorities and tasks in the planning sessions.

Consultancy company ‘Engagement Plus’ was engaged to help in the design of the program, facilitation of the event and in incorporating social media and interactive technology into the format.

DAY 1 OVERVIEW:• IntroductiontotheSummitandappreciationofthecurrent youth AOD landscape and context in Queensland (Ben Norris, Qld Health and Jeff Buckley, Dovetail)

• CollectionofkeyyouthAODissuesandchallenges,and event expectations

• Concurrentworkshops,presentedbysectorleadersinthe following topics:

1. National Health Reform2. Dual Diagnosis and Complexity3. Social media and new technology4. Building Indigenous Youth AOD capacity5. Genuine Youth Participation and Engagement6. Coordinated Complex Needs Panels

• Launchofthe1stDovetailGoodPracticeGuide: “A Framework for Youth Alcohol and Other Drug Practice” (Cameron Francis, Dovetail)

• LegalandEthicalDimensionsofYouthAODpractice(Dr PhilCrane,QUT)

• LegalandEthicsPanel


DAY 2 OVERVIEW:• Psychopharmacologyandimpactsonbraindevelopment(Prof IainMcGregor,UNSW)

• AResilience-basedapproachtointerventionandtreatment (Andrew Bruun, YSAS)

• Planningsession:issues,challenges,opportunitiesandsolutions

• Engagingyoungpeopleinsocialandpoliticalchange(JanOwen, Foundation for Young Australians)

• YouthPanel“Whatmakesagoodyouthservice?”(5young service users and their workers)

INTERACTIVE TECHNOLOGY:A key objective of the event was to demonstrate and utilise social media and new interactive technologies in collecting and documenting content across the 2 days. The following tools and platforms were used to achieve this objective:

• WeeblySummitwebsite:afreewebsitebuildingtoolusedtohost key Summit information and links

• Zing:18wirelesskeyboards(oneforeachtable)thatwereused by participants to answer pre-loaded questions throughout the 2 days. All questions and responses were displayed on big screens for everyone to see, kind of like “electronic butcher’s paper”

• iPadswithindependentTwitteraccounts:eachtablewasgiven an iPad that they could use to search the internet, compose and send tweets to the public twitter-display, take photos and contribute content to the Summit Blog

• PosterousBlog–www.dovetailsummit.posterous.com-apublic blog was established prior to the event so that all participants could publish content to it over the course of the 2 days. All summit presentations, write-ups and photos were published into this central blogsite.


MORE FROM THE TWITTER FEED:


FROM THE JOURNEY WALL - “HOW DID YOU FIRST BECOME INVOLVED IN YOUTH AOD?”


Young people drink driving; their friend died in the emergency department. Small country town, everyone knew the young man, very sad! Local policeman marched all the lads through the mortuary to see their friend on the slab!!!! I was a nurse at the time. Can’t remember the year but pre twitter, pre computers even!!!

Always wanted to work with young people and hoped that I would be able to do my job well.

Working in fundraising for an NGO – art exhibition of Young People’s stories of starting AOD use…heart breaking stories but breath taking talent and potential.

Providing support to a young person, a chronic sniffer and the inhalant of choice was mortein, the golden can. History of abuse from parents had numerous daily self harm/suicide attempts and maintained the sniffing was survival (only happiness). A beautiful strong young person, devastating experiences, extreme coping strategies.


PLANNING SESSION RESPONSESA number of planning questions were posed throughout the 2-day SummitusingtheZingtechnology.Hereisasummaryofsomeofthe most common responses and associated opportunities.

Top expectations for the 2-day event:1) Build networks with other workers and services

2) Build knowledge and awareness of current issues and trends

3) Develop practice skills

Top issues and challenges for the sector (in priority order)1) Need for increased collaboration between government and non-government services, including coordinated case management planning

2) Culturallyappropriaterehabilitationanddetoxificationoptions for young people

3) Improved database / client management and reporting systems that are aligned to the shift to outcomes-based funding models (ie outcomes measurement tool)

4) Improved use and integration of social media and new technology into practice with young people

5) Building the sector’s capacity to work with Aboriginal and Torres Strait Islander young people

6) Developing resilience-based practice models, not just AOD- focused responses

7) Improved access to housing and tenancy support

8) Difficultyrecruitingskilled,experiencedstaff

9) Building integrated family and community work into our practice with young people

10) Building dual diagnosis capacity amongst the sector and ensuring the operation of the “no wrong door” policy

11) Developing a standardised training schedule for the sector (eg minimumqualifications)

12) Finding opportunities to share practice examples across the sector

13) Working with schools and the education system, including influencingpolicy

14) Working with journalists and media outlets to develop reporting protocols (similar to suicide reporting protocols)


WHAT CAN THE SECTOR DO TO ADDRESS THESE ISSUES?Managersidentifiedthefollowingthemes:• Advocacy:Providefeedbacktofundersonexistinggapsin service delivery, but also around the unique nature of Youth AOD work

• IncreasecapacityforIndigenous-specificwork

• BuildontheoutcomesoftheSummit:Significantagreement that further Summits would be worthwhile, and participants are very keen to see the Summit Report, and have access to the data which was generated on the day. Participants are alsokeentoactionpriorityareasidentifiedattheSummit.

• Technology:Anumberofresponsesindicatingthat technology should be used to enhance / deliver training, allow a space for sharing of tools / information etc. Suggestions included Bulletin Board, Webinars, SPIT Guides on CD ROM.

• DovetailintheRegions:ManycommentsonDovetail spending more time in the regions, and working with regions aroundspecificissues.Alsosomecommentsaboutmaking sure that regional services are aware of Dovetail, so some further marketing of Dovetail in regional areas may be required.

Frontlineworkersidentifiedthefollowingopportunities:• IncreasecapacityforIndigenous-specificwork

• BuildontheoutcomesoftheSummit:Significantagreement that further Summits would be worthwhile. People also spoke of regular meetings to assist in actioning outcomes of the Summit. There were also several suggestions of running smaller Summits in regional areas–regionalplanning/networkingsessions.

• Advocacy:Providefeedbacktofundersonexistinggapsin service delivery, but also around the unique nature of Youth AOD work

• Training:Develop“trainthetrainer”soworkerscantraintheir own communities. Look at options for “Secondments” or “Job Swap”arrangements.Useonlinetraining–egwebinars, etc.Also,developspecifictrainingforparticularissues (eg VSM)

• Supervision:Dovetailtoassistservicestoaccessexternal supervision

• Datacollection:Assistingservicesincollectinggoodquality data

• Morestaff/moneyforDovetail

12 Dovetail SUMMIT 2012 SUMMARY REPORT April 2012

WHERE TO FROM HERE?The true success of this Summit will be measured in the number of post-event connections, initiatives, enterprises and projects.

If you have a great idea or suggestion arising from the event, please get in touch with us to arrange a meeting. The contact details of all Summit participants are also attached so that you can independently initiate contact with those people whom you met and wish to follow up with that great idea.

We also encourage Summit participants to take the initiative in addressing these issues in your own community or area of practice, and Dovetail can support you to do this. Essentially this event has given us all a mandate to begin working towards these goals and fulfillingthissharedvisionforimprovedservicesforyoungpeople.

Internally, the Dovetail Consortium will be using the ideas and suggestions generated from the Summit when developing the 2012-2013 Business Plan in May 2012, and to inform our broader Strategic Plan2012–2015.AllSummitguestsandsectorstakeholderswillbeprovided copies of these plans, and have the opportunity to provide further input and feedback.

Whilst there are a range of practical activities and tasks that can be achieved by both Dovetail and the broader sector working collaboratively over the short, medium and long-term, it is important to acknowledge that addressing all of these issues comprehensively and effectively requires a joint effort across government and community and will therefore take time.

Finally there were many suggestions that Dovetail should play a greater advocacy role in the sector. Dovetail would like to state explicitly that whilst we advocate for good practice, the project isnotfundedtofulfilasectoradvocacyorcampaigningrole.Instead, Dovetail will meet and work closely with established peak organisations who have advocacy as part of their role including:

- Queensland Network of Alcohol and Other Drug Agencies (QNADA)- Youth Affairs Network of Queensland (YANQ)- Queensland Alliance for Mental Health (QAMH)- Queensland Youth Housing Coalition (QYHC)- Local Government Association of Queensland (LGAQ)- Queensland Council of Social Services (QCOSS)- Queensland Aboriginal and Islander Health Council (QAIHC)- Ethnic Communities Council of Queensland (ECCQ)

For more information about the Dovetail Summit or subsequent planningandreportingdocuments,pleasecall38375621oremailinfo@dovetail.org.au.Thefulldata-setfromtheZingplanningsessions are also available upon request. To download conference presentations and view photos and comments from the event visit: www.dovetailsummit.posterous.com

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