11-06-13: Radical Honesty SA: John Pilger: War You Don't See Censored
Don't mention the war!
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Don’t Mention the War!
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The Agile Manifesto states its very first value as: “[We value] Individuals and interactions over processes and tools”. Hereby the Agile community captures the importance of communication. In many teams - and even more so in Agile teams – communication can turn into a major obstacle, thus blocking the transition. Make sure you fix this obstacle first before moving on. This playful workshop encourages teams to experience simple but profound lessons in the psychology of communication. It will give you insight in your communication style and how to align your communication style to others. And it demonstrates how balanced communication can truly build an Agile team. All (Agile) team members, team leaders, Scrum masters and their product owners are invited to participate.
Transcript of Don't mention the war!
Don’t Mention the
War!
Part 1: Marshmallow
ChallengeReady, Set, GO!
Your first time?!
This challenge has been conducted by tens of thousands of people in every continent, from the CFOs of the Fortune 50 to Students at all levels
The lessons learned are universal
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A challenge…
… a reward!
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The Challenge
Build the Tallest Freestanding Structure
The winning team is the one that:
has the tallest structure measured from the table top surface to the top of the marshmallow.
That means the structure cannot be suspended from a higher structure, like a chair, ceiling or chandelier.
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Your tools & supplies
Challenge kit for each team containing
Twenty sticks of spaghetti
One meter of tape
One meter of string
One marshmallow
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The rules
The entire Marshmallow must be on top of the structure
Teams can use as much or as little of the 20 spaghetti sticks, as much or as little of the string or tape
Teams are free to break the spaghetti, cut up the tape and string to create new structures
The Challenge Lasts 18 minutes
Those touching or supporting the structure at the end of the exercise will be disqualified
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Let’s play! Gentlemen and ladies start your engineering!
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AndSTOP!
And the winner is…
66 cm tall
A challenge…
… a reward!
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Part 2:So, what have
we learned?Simple activity…
…deep lessons!
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Who consistently performs poorly?
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Recent Business School Graduates
Who consistently performs well?
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Recent Kindergarten School Graduates
Why?
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Development Pattern
LEFTPast, Present
NamesReason, Logic
DetailWords, LanguageTried and Tested
Process, PlanSequential
Factual
RIGHTPresent, FutureFacesEmotionConceptualVoice toneNew IdeasImpulsiveMulti-TaskFeelings
Left vs Right
How We Make Notes
HowWe Make Notes 2
Our Brain
Left Right
Lower
Upper
Our Grey Matter
FACTS
ORDER
IDEAS
FEELING
What Happens in Those Parts
Thinking Style vs
Personality vs
Communication style vs
Communication behavior
What do people experience?The latter 2
....we can change the way we communicate
Notes on Communication
ANALYTICALReason/Rational
LogicFacts
METHODICALProcess
SequentialPlan
VISIONARYFutureNew IdeasBig Picture
CONNECTEDEmotionTeam PlayerEm/Sympathetic
4 Communication Styles
ANALYTICALQuantifies
Is logical, but criticalIs realistic
Likes numbersFacts
METHODICALFollows procedures
Gets things doneIs reliableOrganizesSequential
VISIONARYImaginesSpeculatesTakes risksIs curiousFuture/Ideas
CONNECTEDSensitiveFeels for peopleIs supportiveIs emotionalTeam Player
4 Communication Styles
ANALYTICALWhat
METHODICALHow
VISIONARYWhy
CONNECTEDWho
4 Different detectives at a murder scene who Asks - How, Who, What, WhyWhat will each type ask?
250000+ people did their profiles
52% Women
48% Men
People from 91 countries
All age groups
Profile: Statistics Men vs Women
0.00
5.00
10.00
15.00
20.00
25.00
30.00
35.00
40.00
Analytical Methodical Visionary Connected
AllMenWomen
A
Profile: Statistics Men vs Women
Communication
Conflict
Team building
Sales
Negotiation
Customer Service
Profile: Usage
Measuring precisely
Reading the signs of change
Project Management
Culture
Devil’s Advocate
Data precision
Coaching
Social Work
New Ideas
Compliancy
Risk Taking
Task Preferences
ANALYTICALIn Belgium since 1915
0ver 1,500 locally published
700 authors5 languages
METHODICALTotal Quality Program
ReputableNo over-promises
ReliableLegal Compliance
VISIONARYBrand reputationWell knownUnique MarketingeBooksInnovation
CONNECTEDLong traditionUnderstand people’s needsCustomer focusFoundation partnership
Talking about Your Company
ANALYTICAL160 Users
€1,2M BudgetIncreasing customer awareness with 36%Reducing mail and
file transfers with 20%
VISIONARY• 360° view of the customer• Ipad• CRM program Branding…
METHODICALUsing int’l standards
Full 3D ReportingCRM Support center
AIM Change program
CONNECTED• Customer care teams• Training of back-office
staff• One-on-one programs…
Talking about Your ProjectE.g. Implementing CRM
ANALYTICALNo real facts
Talk with no logicIllogical comments
Too “informal”Not enough numbers
Sharing of feelings
METHODICALNo clear agenda
DisorganisedNot sticking to point
Lack of closureChange
Too fast paced
VISIONARYInflexibleRepetitionNo riskToo structuredToo much detailPlaying it safe
CONNECTEDLittle interactionImpersonalToo much dataInsensitivityCriticalNo eye contact
Dislikes
Style: Scores Individual
Analytical Methodical Connected VisionaryFrederic Petit 75 67 43 55Jan De Pesser 72 64 64 40Reinier Buelens 78 72 64 26Carine Manteau 67 64 68 41Tony Smeets 30 78 59 73Ellen Dubroux 39 45 69 87Tanguy Vercammen 55 61 71 53Peter Van Asch 44 67 57 72Sophie Dutoit 33 59 81 67
Average 56,89 64,11 65,67 53,33Standard Deviation 16,21 9,17 7,62 20,50
Style: Scores Group
Analytical Methodical Connected Visionary
Different Approaches?
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For the participants: Those interested in a
personal communication profile
can email us @[email protected]
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