www.dolphinholidays.co.uk

A Superb Holiday Park on the South Cornish Coast

Welcome to Cornwall...... One of the loveliest parts of the UK, Cornwall is the perfect holiday destination.

A county of contrasts, from dawn to dusk on any day you can visit beaches, moors, fishing villages and leisure parks.

Choose a DOLPHIN HOLIDAY in Cornwall and you can be sure that we’ve thought of everything you’ll need to make your holiday the best ever.

Open All Year!

We welcome families and couples * No single sex parties or singles under 25

Tencreek, open all year, is the nearest holiday park to the historic town of Looe on the gentle south Cornish coast. Ideal for exploring East Cornwall and into Devon.

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* No single sex parties or singles under 25

Tencreek Holiday

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Welcome to Tencreek...... You’ll love the atmosphere and the high standard of accommodation. With beautiful views over the sea and surrounding countryside, Tencreek is situated in what we believe is one of the finest settings in the West Country.

Indoor Pool * Outdoor Pool & 45m Water Flume * Big Screen TV * Discos * Cabaret * Bands

Tencreek Holiday

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A sea view, that’s just one of the pleasures of a caravan holiday at Tencreek.

Whether you choose one which sleeps 6 or 8 people, our modern caravans come equipped with the items you need to make your holiday easy.

Caravans

Colour TV

Microwave

Fully fitted kitchen including fridge

Room heaters in main bedroom and lounge

Shower, toilet & wash basin

Free Pillows, Bed linen and duvets supplied

FREE GAS & ELECTRICITY

High chairs & cots available

Open All Year!

Bands * Deano’s Kids Club * FREE Castaways Club Membership

WHAT TO BRINGPlease bring your own cot linen, blankets, towels, tea-towels, toilet rolls etc.

A sea view guaranteed!Lying close to the South Cornwall coast, in a rural but not isolated position, Tencreek Holiday Park is ideal for exploring Cornwall and South Devon.

Tencreek is the closest park to Looe and lies in Daphne du Maurier country; beyond are

Bodmin Moor, Dartmoor, traditional Cornish towns, pretty beaches and picturesque ports such as Polperro and Fowey.

From Tencreek you can explore so many interesting places and discover that there’s so much to see and do.

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Touring & Camping…... It’s so easy when you bring your touring caravan or motor home to Tencreek.

Our individually marked pitches are numbered and we will do our best to reserve specific pitches. Most are level with good drainage, accessed by hard surfaced or tarmac roads, with street lighting for your safety and security. Open All Year!

* Touring Caravans, Tents and Motor Caravans are entitled to FREE use of all the on site facilities available at Tencreek

We have medium pitches (100sq.m) for caravans up to 20’ and large pitches (120sq.m) for caravans over 20’. It couldn’t be easier, advanced bookings recommended, especially for service pitches during July/August when the park is extremely busy.

A great place to be right by the sea!

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Touring facilitiesDifferent sizes pitches to accommodate all

Toilet & shower facilities including hand & hair dryers, baby changing room, dish-washing area, laundry & chemical disposal points

Disabled facilities fitted with Radar locks - you will need to bring your Radar key

Gas cylinder refills, mobile phone charging, ice pack hire plus many other services available

Plenty of water points & refuse disposal compounds

Dog exercise area adjacent to main touring pitches

Electric and water/drainage hook-ups available

Rallies welcome

Families & Couples only please

Touring Caravans, Tents and Motor Caravans are entitled to FREE use of all the on site facilities available at Tencreek *

Tencreek Holiday

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Indoor Pool * Outdoor Pool & 45m Water Flume * Big Screen TV * Discos * Cabaret * Bands

Live EntertainmentFREE ‘Castaways’ Club membership for all residents. On-park gazette available on arrival.

DolphinEntertainment Team

Live Shows

Groups & Bands

Cabaret

Bingo

Quizzes

See the Specials Page for

Special Entertainment Breaks

Deano’s Kids Club

Party Nights

Discos

Karaoke

Big Screen TV

Speciality Evenings

A wide range of excellent facilities

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Special Entertainment BreaksSee the Specials Page for

A wide range of excellent facilities

The entertainment complex at Tencreek has been extended to one large cabaret room and bar.Attached to this are the games room and Deano’s Diner. You can now sit and chat over a drink with the whole family and join in the lively entertainment.When you’re on holiday it’s fun to let your hair down, and Tencreek has the reputation locally of providing some of the finest entertainment, ranging from cabaret to live groups you can dance to.

CastawaysBands * Deano’s Kids Club * FREE Castaways Club Membership

Tencreek Holiday

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Children are welcome in the club

Come and enjoy a mouthwatering meal from our extensive menu

Top Quality Food

Varied Menu ranging from succulent Cod to Cornish Cream Teas

Big Breakfast

Traditional Sunday Lunch

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Fishing * Windsurfing * Tennis * Horse riding * Golf * Local pubs * Coastal footpaths * Gardens

SUNKINGSpacious thirty six by twelve feet, three bedroomed caravan, they have a double bedroom with room heater, two twin bedrooms and one make up bed in the living area. Each caravan has a microwave and fridge freezer. With regret no pets.

SUNQUEENSpacious thirty foot long, twelve foot wide luxurious caravan. They have a large double bedroom with room heater, one twin bedroom and one double make up bed in the lounge area. Each caravan has a microwave and fridge freezer. With regret no pets.

SUNWAYThirty five feet long, they have a double bedroom with room heater, two twin bedrooms and one double make-up bed in the living area. Each caravan has a microwave oven and fridge. With regret no pets.

SUNRISEModern but older version of the Sunway. They include a room heater in bedroom . Each caravan has a microwave oven and fridge. With regret no pets.

SUNCRESTSpacious twenty eight foot long, twelve foot wide caravan, with winter insulation, new for 2008. They have a large double bedroom, one twin bedroom with room heaters in both bedrooms.One double make up bed in the lounge area. Each caravan has a microwave and fridge. With regret no pets.

SUNSEEKERThese modern caravans are twenty eight by ten foot and come with one double with heater,one twin room and make up in lounge area. The Kitchen has a microwave and fridge. With regret no pets.

SUNSAVERIdeal for the more budget conscious family these caravan holiday homes are of a reasonable standard and fully equipped with layouts as Sunseeker. Pets are welcome & charged at £20 each p/wk.

OCCUPANTSThe stated number of berths must not be exceeded, including children and babies. Groups of young people will not be permitted.

DATES TO SUIT YOUMost caravans, subject to availability, are available for any day to any day, any duration (minimum stay 2 nights).

Tencreek Holiday Caravans

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Typical 28x10 2 Bed Layout

Typical 28x12 2 Bed Layout

Typical 35x10 3 Bed Layout

Typical 36x12 3 Bed Layout

Out & About

Tencreek Holiday

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The magnificent Eden Project nestles within a giant 50 metre deep crater near St Austell Bay. Giant geodesic domes host plants, fruits and flowers from around the world. A ‘must see’ attraction!

Just over a mile from Tencreek, Looe is a bustling seaside village where you can still see boats land their catch on the quayside.

From Tencreek you can explore so many interesting places and discover that there’s so much to see and do.

On your doorstep…

* Gardens * Local Attractions * Beautiful, safe, sandy beaches

Out & About

PLACES TO GO The Eden Project

The Monkey Sanctuary

Dozmary Pool & Bodmin Moor

Jamaica Inn

Bodmin Jail

Plymouth Dome

Pencarrow House

Lanhydrock House

Restormel Castle

Dartmoor

The Lizard

Flambards Theme Park

National Marine Aquarium, Plymouth

National Maritime Museum, Falmouth

Trago Mills

Concessions available for various attractions such as Flambards etc.

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How to find usFollow the A38 from the Tamar Bridge and after approximately 10 miles, at the roundabout turn left. Following the Looe road signs, turn right onto the A387. Keep on this road which becomes the B3253. Travel through Looe town over the bridge and up the hill towards Polperro.

We’re on the left 1.25 miles from Looe bridge.

Polperro Road, Looe, Cornwall PL13 2JR Telephone: 01503 262447Fax: 01503 262760 E-mail: reception@tencreek.co.uk

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www.dolphinholidays.co.uk

SPECIAL OFFERS @ TENCREEKFLEXIBLE BREAKS

To suit everybody you can now book any week where shown on the tariff as a flexible break (Mon - Fri or Fri - Mon). Where availability allows, any

start date can be accepted by arrangement with reception.

10% DISCOUNT IN ADVANCEBook any touring pitch for 7 days or more, pay in full 28 days

in advance, and we’ll give you a 10% discount.(not applicable to holidays taken in July or August).

EASTER SPECIALSPRE-EASTER BREAK

Fri 15th April - Fri 22nd April Five nights for 66% weekly charge

3 or 4 night breaks available - see tariff

EASTER TREAT21st April till 29th April 2011. Take a 7 or 8 night break over the Easter period, caravan holiday homes, tents and tourers and pay for only 7

nights. Start your Easter holiday on Thursday 21st April or Friday 22nd April 2011 and pay only the 22nd – 29th April 2011 rate.

EASTER MINI BREAKFor touring guests, you can book 5 nights

and pay for 4, or book 4 nights and pay for 3. It’s a great weekend, with entertainment throughout your stay.

SPECIAL OFFERSFORTNIGHT FAVOURITE

Book 2 or more consecutive weeks and we’ll give you £50 off the second additional weeks on your holidays of 2 or more completed by 23rd July 2011 starting 3rd September 2010 onwards. Maximum stay 3 weeks.

SPRING BANK HOLIDAY TREAT8,9 or even 10 nights… For the price of 7 over the Spring Bank Holiday!

Start your holiday Wednesday 25th, Thursday 26th, Friday 27th May 2011, finishing on Saturday 4th June 2011 and only pay the 28th May-4th

June 2011 rate.

TWOS and FOURS£30 pw off your booking if there are 2 or less people in your party

(or 2 plus baby under 2) and you book 2 bed accommodation at any time of the year. £30 pw off your booking if there are 4 or less people

in your party (or 4 plus baby under 2) and you book 3 bed accommodation at any time of the year.

OVER 55s & UNDER 5sHolidays ending by 23th July 2011 or starting after 3rd September 2011 - save £10 pppw under 5 or +55 at time of travelling (max 2 persons). Not

available Easter and Whitsun.

GROUP DISCOUNTS and RALLIESDiscounts are available on any group booking whether you wish to stay in our accommodation or use your own. Our off-peak group savings are

incredible value, so telephone today with your enquiry.

REGULAR GUEST DISCOUNT SCHEMEAs a valued regular customer of Dolphin Holidays you are entitled to a further 5% discount on any full weeks holiday booked. Please enquire

prior to your next booking.

PROMPT PAYMENT DISCOUNT 2011Book and pay in full before 30 November 2010 and receive 10% discount on 2011 holiday. No-Quibble money back guarantee if cancelled before

20th January 2011.

PROMPT PAYMENT DISCOUNT 2012Book and pay in full before 30 November 2011 and receive 10% discount on 2012 holiday. No-Quibble money back guarantee if cancelled before

20th January 2012.

Discounts can only be applied if requested at the time of booking – discounts cannot be applied

retrospectively – only one special offer is applicable (excluding regular guest discount).

Book Now - Book Now - Book Now

www.dolphinholidays.co.ukTel: 01503 262447

SUPER WEEKENDSCOMEDY WEEKEND

4th – 7th Feb. Over 18 only - Leave the kids at home - come and have a laugh! Top comedy acts Fri and Sat night - Details will appear on website

and Facebook nearer the date. Caravans available from £99 for the weekend. Tents and Tourers welcome.

HALF TERM & VALENTINE’S WEEKFriday 18th Feb – Monday 28th Feb Not just for romantics, just an

excuse to party! Excellent entertainment and all facilities open throughout the Week. Three and Four night breaks available.

MAYDAY - MAYDAY - MAYDAYFriday 29th April – Monday 2nd May

The summer starts here. Come and celebrate with us over the Mayday Weekend with a special cabaret on the Saturday night. Prices for the long

weekend start from £116 for a 6 berth Caravan Holiday Home.

FUN DAY! AUGUST BANK HOLIDAYSaturday 27th August – Saturday 3rd Sept

Summers last blast - Great weekend entertainment.Lazy Sunday Afternoon Band and Happy Hour.

Camping Special - Tent/Tourer 4 persons £69.50 for the 3 nights.

REMEMBER REMEMBER THE 5TH NOVEMBER

FIREWORKS-FIREWORKS-FIREWORKSFriday 4th November – Monday 7th November

The sky’s the limit, come and enjoy the show! This is an excellent weekend of family fun. Includes our great firework display on Saturday

5th Nov plus top cabaret in Castaways clubhouse afterwards. From only £113 for all the family up to 6 persons. Includes your free tickets to the firework show. Extend your stay for only £30 per night.

NOVEMBER STAR WEEKEND Friday 18th – Monday 21st November

Come and see a fantastic band (See website and Facebook).We guarantee to have you up on the dance floor all night long.

This promises to be a show you do not want to miss! From only £99 per holiday home, accommodating up to 4 persons.

CHRISTMAS PARTY WEEKENDER Fri 2nd – Mon 5th December

It’s Christmas Party time. Come and join us enjoy a weekend of Christmas cheer with great party entertainment on the Saturday night.

No Booking Fees, No Credit Card Charges

no hidden extras

Find “Tencreek Entertainment” on…

SUNSAVER SUNSEEKER SUNBEAM SUNCREST SUNCREST PLUS SUNRISE SUNWAY SUNKING Up to 6 berth Up to 6 berth Up to 6 berth Up to 6 berth Up to 6 berth Up to 8 berth Up to 8 berth Up to 8 berthSTARTING DATE Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break

Sep 11 - Oct 9 2010 160 88 164 90 179 100 192 108 213 117 195 107 213 117 294 162Oct 9 - Oct 23 2010 155 85 158 87 172 96 185 104 205 113 188 103 205 113 283 156Oct 23 - Oct 30 2010 164 111 169 113 186 123 203 131 258 162 209 135 258 162 319 195Oct 30 - Dec 18 2010 125 65 125 65 145 74 159 81 199 110 162 84 179 93 245 127Xmas Wed-Wed 22-29/12 2010 235 152 240 156 275 177 304 192 365 239 319 207 359 233 455 296N.Year Wed-Wed 29-5/1/11 305 199 313 204 355 235 396 253 464 309 412 268 464 301 570 371Jan 8 - Feb 19 2011 165 108 170 112 186 123 190 125 254 165 202 133 254 165 260 170Feb 19 - Feb 26 186 110 195 130 215 141 225 150 290 194 240 160 290 194 340 226Feb 26 - Apr 16 170 113 175 116 190 125 195 130 240 160 210 140 240 160 259 170Apr 16 - Apr 23 225 160 233 166 250 175 270 190 335 235 285 200 335 235 400 275Easter W’End (Fri 22/4-Mon25/4) - 160 - 166 - 175 - 190 - 235 - 200 - 235 - 275Apr 22 - Apr 29 (Fri-Fri) 225 - 233 - 250 - 270 - 335 - 285 - 335 - 400 -Easter M’wk (Mon 25/4-Fri 29/4) - 130 - 140 - 150 - 165 - 205 - 175 - 205 - 240May Day W/e (Fri29/4-Mon 2/5) - 116 - 120 - 128 - 134 177 - 143 - 177 - 199May Day (Mon 2/5-Fri 6/5) - 116 - 120 - 128 - 134 - 177 - 143 - 177 - 199Apr 30 - May 7 175 116 180 120 195 128 200 134 265 177 215 143 265 177 285 199May 7 - May 14 170 113 175 116 190 125 195 130 240 160 210 140 240 160 259 170May 14 - May 21 180 120 185 123 200 133 205 136 250 167 220 145 250 167 270 180May 21 - May 28 190 127 195 130 210 140 215 143 260 173 230 153 260 173 280 187May 28 - Jun 4 325 230 350 248 390 276 420 298 480 340 475 337 510 361 585 415Jun 4 - Jun 18 252 167 258 171 280 187 299 199 339 225 317 209 369 243 425 280Jun 18 - Jul 2 305 199 310 206 345 225 376 250 405 270 415 274 450 299 480 320Jul 2 - Jul 9 340 225 358 238 370 246 399 265 430 286 428 282 485 323 550 366Jul 9 - Jul 16 370 245 378 251 390 260 420 279 450 299 448 298 505 336 575 381Jul 16 - Jul 23 390 260 399 266 410 273 440 293 470 313 469 313 525 350 600 400Jul 23 - Aug 27 530 353 540 356 589 393 636 423 660 439 673 448 740 493 855 569Aug 27 - Sep 3 381 265 390 269 414 289 438 300 479 325 464 310 535 359 595 417Sep 3 - Sep 17 199 133 207 137 221 147 231 153 272 181 242 161 272 181 397 264Sep 17 - Oct 1 170 113 175 116 190 125 195 130 240 160 210 140 240 160 259 170Oct 1 - Oct 8 164 111 169 113 186 123 203 131 255 170 210 140 258 162 319 195Oct 8 - Oct 22 170 113 175 116 190 125 203 131 255 170 210 140 258 162 319 195Oct 22 - Oct 29 186 110 195 130 215 141 225 150 290 194 240 160 290 194 340 226Oct 29 - Dec 17 170 113 175 116 190 125 195 130 240 160 210 140 240 160 259 170Xmas Thur-Thur 22-29/12 2011 247 164 252 169 289 192 320 212 380 253 335 223 376 250 475 315N.Year Thur-Thur 29-5/1/12 335 225 345 229 389 259 435 290 500 333 452 301 500 333 625 416

Winter Seasonal Rate1st November 2010 till 31st March 2011Off Pitch Storage ............£170.00Restricted Use Pitch ........£480.00

Medium Service Pitch .....£1370.00Large Service Pitch ........£1540.00

Summer Seasonal Rate1st April 2011 till 31st October 2011If paid in full by Medium Large Hardstanding Pitch Pitch Water/Elec/Drain1st March 2011 £1370.00 £1540.00 £1770.001st April 2011 £1470.00 £1640.00 £1870.001st May 2011 £1570.00 £1740.00 £1970.001st June 2011 £1670.00 £1840.00 £2070.00Full amount must be paid before caravan can be pitched. Seasonal rates include electrical service charge and some unit charges. Unit costs are governed by the energy supplier. Current rate is available from reception.

SUNKINGSpacious thirty six by twelve feet, three bedroomed caravan, they have a double bedroom with room heater, two twin bedrooms and one make up bed in the living area. Each caravan has a microwave and fridge freezer. With regret no pets.

SUNWAYThirty five feet long, they have a double bedroom with room heater, two twin bedrooms and one double make-up bed in the living area. Each caravan has a microwave oven and fridge. With regret no pets.

SUNRISEModern but older version of the Sunway. They include a room heater in bedroom. Each caravan has a microwave oven and fridge. With regret no pets.

SUNCREST PLUSNew for 2010/2011, spacious twenty eight feet long, twelve foot wide with central heating, double glazing and winter insulation. They have a large double bedroom, one twin room and make-up bed in the lounge area. Microwave and fridge. With regret no pets.

SUNCRESTSpacious twenty eight foot long, twelve foot wide caravan, with winter insulation, most new for 08/09. They have a large double bedroom, one twin bedroom with room heaters in both bedrooms. One double make up bed in the lounge area. Each caravan has a microwave and fridge. With regret no pets.

SUNBEAMThese 2010/11 caravan holiday homes are all twenty eight feet long, ten feet wide, they have one double bedroom with room heater, one twin bedroom and a make up double bed in the living area. The kitchen has a microwave oven. All are double glazed and feature extra insulation. With regret no pets.

SUNSEEKERThese modern caravans are twenty eight by ten foot and come with one double with heater, one twin room and make up in lounge area. The Kitchen has a microwave and fridge. With regret no pets.

SUNSAVERIdeal for the more budget conscious family these caravan holiday homes are of a reasonable standard and fully equipped with layouts as Sunseeker. Pets are welcome & charged at £25 each p/wk.

OCCUPANTSThe stated number of berths must not be exceeded, including children and babies. Groups of young people will not be permitted.

DATES TO SUIT YOUTariff shows weekly and short break prices (Mon-Fri or Fri-Mon) — Please telephone should you want dates other than shown — subject to availability we will pleased to help.

Tent Medium Large Hardstanding Each Extra Dogs Pup Awnings Tourer Electric Electric Water/Elec/Drain Person Tents Cars & BoatsInclusive Pitch Pitch Pitch Over 3yrs

STARTING DATE £ £ £ £ £ £ £ £Sept 5 – Dec 27 2010 10.50 13.00 14.50 17.50 1.80 1.60 Free FreeDec 29 2010 – Jan 05 2011 13.50 16.00 18.80 20.00 2.30 1.60 Free FreeJan 06 – Apr 15 11.00 13.75 15.25 18.50 1.90 1.80 Free FreeApr 16 – May 01 14.70 18.00 21.00 22.00 2.40 1.80 Free FreeMay 02 – May 27 11.00 13.75 15.25 18.50 1.90 1.80 Free FreeMay 28 – Jun 04 15.25 18.50 21.50 22.50 2.50 2.00 Free FreeJun 05 – Jul 22 12.50 16.25 19.25 20.50 2.40 1.80 Free FreeJul 23 – Aug 29 20.50 24.00 28.80 29.50 2.75 2.00 3.50 FreeAug 30 – Sep 03 14.25 17.00 20.00 21.00 2.40 1.80 Free FreeSep 04 – Dec 27 11.00 13.75 15.25 18.50 1.90 1.80 Free FreeDec 28 – Jan 05 2012 14.25 17.00 20.00 21.00 2.50 1.80 Free Free

2011 Tencreek Caravan Tariff per week / short break inclusive of VAT

2011 Tencreek Touring Tariff per night inclusive of VAT. Pitch includes unit and 2 persons

2011 Tencreek Holiday Caravans

2011 Facilities DatesOPEN ALL YEARHeated swimming pool and toddlers poolPlayground • Shop • Off licence • LaunderetteBar (subject to occasional private functions out of season)

July 23 - Aug 31 2011Outdoor heated pool

Feb 18 - 27, March 25 - Nov 18 and Dec 22 - Jan 5 2012Entertainment and cafe

Booking Form PLEASE COMPLETE AND RETURN THIS BOOKING FORM:Dolphin Holidays, Tencreek Holiday Park, Polperro Road, Looe, Cornwall PL13 2JR

6 YOUR PARTY: Please tick the appropriate boxes

Your car registration number

9 CREDIT AND DEBIT CARD PAYMENTS:

Departure

Day

Month 10 / 11

1 YOUR CHOICE OF DATES:

Arrival

Day

Month 10 / 11

2 PLEASE RESERVE ME THE FOLLOWING:

No. in party

Caravan Type

3 PLEASE RESERVE ME A TOURING PITCH:

Awning Size (ft) Tent/Tourer Pitch

Tent Size (ft) Medium Electric Pitch

Touring Caravan Size (ft) Large Electric Pitch

Motorhome Size (ft) Hardstanding-water/electric/drain

Pup Tent Dog(s)

Total Number of Nights

4 YOUR NAME AND ADDRESS:

Mr. Mrs. Ms. Miss

Address

Postcode

5 YOUR CONTACT DETAILS:

Home Tel

Work Tel

Mobile

Email

Mr Mrs Initial Surname 0 - 3 4 - 17 18 - 21 22 - 25 26 +Ms yrs yrs yrs yrs yrsMiss

Total number in your party

Highchairs £12.00 per week

Cots £12.00 per week

Dogs how many? (max 2)

Self cateredDeposit Cancellation Total Insurance Now

1 week£50.00 £20.00 £70.00

2 weeks£100.00 £40.00 £140.00

IF YOU ARE MAKING A BOOKING WITHIN 28 DAYS OF YOUR HOLIDAY YOU MUST PAY IN FULL

Touring PitchesDeposit Cancellation Total Insurance Now

1 week£17.50 £12.50 £30.00

2 weeks£35.00 £25.00 £60.00

8 I ENCLOSE MY: Please tick the appropriate box

Credit Cheque Cash Postal

Card Order

Total of £

Cheques payable to DOLPHIN HOLIDAYS Thank you

7 YOUR INITIAL PAYMENT:

A Please charge my initial payment to my card account now

B Also please charge the whole of the balance (plus any additional items then due) to my card account 28 days before the date of my holiday

C Please charge the full cost of my holiday now

YOUR CARD TYPE: Please tick the appropriate box

VISA MASTERCARD MAESTRO SOLO EUROCARD

YOUR CARD DETAILS:

YOUR CARD NUMBER:

Valid from: Expiry date:

Switch/Solo card issue no. Security no.

CARDHOLDERS NAME:

I declare that I am over 18 years of age. I agree to be held responsible for the balance of hire terms which become due and payable at the place and date shown on my hire invoice. I agree to be bound by the conditions of booking stated in this brochure.

YOUR SIGNATURE:

DATE:

WHERE DID YOU HEAR ABOUT US ?

Booking Conditions1. GENERALWhen Dolphin Holidays accepts your booking a binding contract will be made between the person signing the Booking form and all adult members of the party. The information contained within the brochure is incorporated into this contract. UK law applies to these terms and conditions. The published tariff is inclusive of all taxes at the time of publication. Dolphin Holidays reserve the right to amend prices should any new imposition be placed which affects our holiday prices. The information in both this brochure and associated inserts/attachments was accurate at the time of going to press. Dolphin Holidays reserve the right to make alterations without further notifications. E. & E.O.

2. AUTHORITY TO SIGNSignatory must be over 18 years old and be a member of the party. Signatory must agree all booking conditions and be authorised to sign on behalf of all adult members of the party. This means that the booking party will jointly and severally be liable for any breach of terms and conditions.

3. BOOKING AND PAYMENTSBooking forms must be signed and returned to Tencreek accompanied by the correct payment - £70 per week for our accommodation and £30 per week for touring bookings which is including cancellation insurance.The contract for booking is only made when accepted by Dolphin Holidays and confirmation issued. All monies paid are non refundable.Balances are due 28 days before arrival. Dolphin Holidays reserve the right to cancel any booking failing to comply with these booking terms and apply charges as set out below.If the arrival date is less than 28 days from the date of the booking then full payment is due.Dolphin Holidays reserves the right to decline any booking without explanation. Returned cheques will incur an admin charge of £10.00

4. ALTERATIONSIf, once the booking has been accepted by Dolphin Holidays, you wish to make an alteration, please do so in writing as soon as possible to enable us to carry out the necessary arrangements where possible.

5. CANCELLATIONSDolphin Holidays operate a Holiday Cancellation Insurance Scheme. This is optional but is strongly recommended.Unless notice in writing of cancellation of reservation is received by us not less than

28 days prior to the commencement of the holiday, the booking party signatory will be liable for the full amount due in respect of the reservation. In the event of cancellation for one of the causes specified in the Insurance Scheme, the booking signatory should then follow the procedure detailed therein.

6. INSURANCEMinimum cover cancellation insurance is included within your booking deposit unless specifically not requested. Please see separate section on this page for full details.

7. PARTY MAKE-UPNo accommodation may be occupied by more than the number of persons specified in the brochure and tariff. Customers are asked to leave the accommodation and its contents clean and tidy on departure. No more than 6 persons (inc. children) will be allowed to occupy a touring/tent pitch. The signatory of the booking form will be responsible for all damage done or loss sustained during or as a result of your stay. The booking form signatory expressly agrees that Dolphin Holidays may make a further charge, as may be necessary, to reimburse the company against any liability of theirs to the company including, but not limited to, damage to Park property and extra accommodation nights used but not paid for on departure.Dolphin Holidays does not accept groups of young people.

8. ARRIVAL AND DEPARTURE TIMESHoliday accommodation and touring pitches are available from 4.00pm (latest arrival time 11.00pm) on the day of arrival to 10.00am on the day of departure. Off season these times may be flexible at the individual parks discretion. During busy holiday periods please assume that these times are correct.

9. BEHAVIOURDolphin Holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with booking conditions or behaving in a way that is detrimental to the park or the comfort of other visitors, in these circumstances the party will not be entitled to a refund of monies paid.

10. VEHICLESCommercial vehicles, vans, and boats are not allowed on the park without authorisation from the Park manager. Consent can be refused without explanation. Only one vehicle per pitch is allowed, extra vehicles must be booked in at reception. All vehicles must be registered, taxed and insured. For security reasons all vehicles must have Dolphin Holiday badge/sticker prominently displayed.

11. CHILDRENThe signatory is responsible for both the behaviour and welfare of children whilst at our parks. Children under 8 must be accompanied by a responsible adult at all times.After 7.00pm children under 12 must be accompanied by a responsible adult whilst in bar areas.Non swimmers and children under 8 years must be accompanied by a responsible adult at all times when using the swimming pools.

12. WEATHERDolphin Holidays cannot refund any monies as a result of inclement weather.

13. PETSPets are only allowed in some accommodation at Tencreek (Sunsaver caravans). Under no circumstances shall pets be tolerated in “Sorry - No pets” accommodation. Breach of this condition will result in party being requested to leave the park - monies cannot be returned.Pets are not allowed in public buildings.Dogs must be on a lead at all times and well behaved - unruly, noisy, messy dogs cannot be tolerated and shall be treated as a breach of terms and conditions.

14. LIABILITIESExcept in the case of personal injury or death, Dolphin Holidays total liability to the booking party in the respect of all claims arising from your stay with us shall not exceed the total cost of your holiday.Dolphin Holidays cannot be held responsible for any loss the booking party may suffer as a result of any act, by any person other than Dolphin Holiday employees.Dolphin Holidays cannot accept any liability whatsoever for any personal property damaged, lost or stolen whilst the booking party is holidaying with us.Dolphin Holidays shall have no liability for any matter that is not brought to the attention of the park management during your party’s stay.LOST PROPERTY - A handling and packing charge of £8, with the guest paying for delivery, is made for returning lost property. Please notify us as soon as possible. Lost property is not stored indefinitely and after a short period it is given to charity.

15. BREACH OF TERMS AND CONDITIONSDolphin holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with any booking terms and conditions. In these circumstances the party shall not be entitled to a refund of monies paid.

Cancellation Insurance Scheme£20.00 per unit, per week will be added to your holiday confirmation for Cancellation/Curtailment Insurance or £12.50 for touring bookings per unit per week. The appropriate premium must be included with your holiday deposit. Cover will apply automatically to each member of the party, named in the booking form, if they have to cancel or cut short their holiday due to illness, injury, redundancy, jury service, unforeseen occupation posting damage to home or police request following burglary. Please note that there is no protection if you merely ‘change your mind’. An excess of £30 will be applied other than claims for loss of deposit only.

MONEY-BACK GUARANTEEOn receipt of the Certificate, please read it carefully. If the insurance does not meet your requirements please return it within seven days of issue, but before departure date. Provided no claim has been made your premium will be refunded in full.

IMPORTANT NOTICEWishpool Ltd., as the operator of this insurance scheme, has to bring to your attention some of the important features of this insurance scheme:Insurance Policy: this contains full details of the cover provided plus the conditions and exclusions which apply to it. You must read the insurance policy carefully.Conditions, Exclusions and Warranties: there are conditions and exclusions which apply to individual sections and general conditions, exclusions and warranties which apply to the whole policy.Health: the policy contains conditions relating to the health of the people travelling and others upon whose well being the trip may depend.Policy Excesses: claims under most sections of the policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of a claim.

Reasonable Care: you are required to take all reasonable care to protect yourself and your property and to act as though you are not insured.

“Cooling off’ Period: the policy may contain a ‘cooling off’ period which allows you to return the policy and obtain a full refund if you have a justifiable reason to be dissatisfied with the cover provided.

Hazardous Holiday Activities: the policy may not cover you when you take part in certain hazardous activities, e.g.: scuba diving. If you want cover for such activities you may need to arrange a specialist policy.

UK Law allows the parties to choose the law applicable to the contract. The contract will be subject to English Law unless otherwise agreed.

PLEASE ENSURE YOU READ YOUR INSURANCE POLICY CAREFULLY