DOES14 - Nicole Forsgren - DevOps and the Bottom Line

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Nicole Forsgren, PhD Utah State University DEVOPS AND THE BOTTOM LINE

description

Nicole Forsgren, Assistant Professor, Utah State University, at the 2014 DevOps Enterprise Summit DevOps and the Bottom Line For the first time in recent history, researchers have found a link between IT investments and organizational performance — if these IT investments occur with the right mix of IT, culture, and practice called DevOps. For the last two years, Dr. Nicole Forsgren has worked in collaboration with Gene Kim, Jez Humble and Puppet Labs to determine the health and habits of DevOps organizations, examining over 14,000 survey responses to identify the top predictors of IT performance and organizational performance. Dr. Forsgren will give a brief summary of the shocking findings of the 2013 survey, as well as an outline of the desired outcomes for the 2014-2015 survey. She will close with a call to action, inviting the DevOps Enterprise Summit attendees for their help in shaping the IT Revolution research agenda.

Transcript of DOES14 - Nicole Forsgren - DevOps and the Bottom Line

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Nicole Forsgren, PhD

Utah State University

DEVOPS AND THE BOTTOM LINE

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10 deploys per day

Dev & ops cooperation at Flickr

John Allspaw & John Hammond

Velocity 2009

That was then…

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Etsy Code Deployment

What once required 6-14 hours and an “Army”

…Now takes 15 minutes and 1 person

This is now…

2013 Mike Brittain, Continuous Deployment: The Dirty Details

3/2014 Daniel Schauenberg , Qcon London

4/2014 tweet @philkates

30+Deploys

per day

2013

50Deploys per day

March 2014

QCon London

80-90Deploys per day

April 2014

Chef Conf

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Amazon Deployment Stats

(production & host environments only)

This is now…

1,079Max deploys

In a single hour

Every 11.6 seconds!

10,000Mean # hosts receiving

Deploys simultaneously

30,000Max # hosts receiving

Deploys simultaneously

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Intuit

“By installing a rampant innovation culture, we performed 165

experiments in the peak three months of tax season.

Our business result? Conversion rate of the website is up 50%.

Employee result? Everyone loves it, because their new ideas can

make it to market. ”

- Scott Cook, Intuit founder

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DEVOPS IS GOOD FOR IT

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HIGH PERFORMING DEVOPS TEAMS

More agile

2014 PuppetLabs State of DevOps Survey

30xMore frequent

deployments

8000xFaster lead times

than peers

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HIGH PERFORMING DEVOPS TEAMS

More reliable

2014 PuppetLabs State of DevOps Survey

2xChange

Success

Rate

12xFaster

Mean time to recovery

(MTTR)

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DEVOPS IS GOOD FOR ORGANIZATIONS

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HIGH PERFORMING IT ORGANIZATIONS

2014 PuppetLabs State of DevOps Survey

2xMore likely to exceed

Profitability,

Market share, and

Productivity goals

50%Higher market cap

growth over 3 years*

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DevOps isn’t just IT. It’s the practice of IT.

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And look at the larger picture

BUT LET’S STEP BACK…

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IT REVOLUTION AND DEVOPS RESEARCH IN 2015

• Shape our research agenda

• What are your pain points?

• What are your big questions?

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[email protected]

@nicolefv

nicoleforsgren.com

THANK YOU