Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev...

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Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine RAND Health

Transcript of Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev...

Page 1: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make

Sense?

Ateev Mehrotra, MD, MPHUniversity of Pittsburgh School of Medicine

RAND Health

Page 2: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Outline

1. Current landscape of measures

2. Concerns with current model

3. Suggestions for improvement

Page 3: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

New Jersey Hospital Price Compare

Page 4: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Medicare Hospital Compare

Page 5: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Florida Agency for Health Care Administration. Nursing Home Guide

Page 6: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

What is a Cost or Resource Use Measure?

• Terminology can be confusing • Resource use, value, relative costs, efficiency• “Efficiency” per IOM is a quality domain

• Distinction b’ween cost & efficiency/value • Costs for a given outcome• Health outcomes per dollar

• Cost & Resource Use Measures• PMPM / patient per year• Per episode costs • Per hospitalization costs • Utilization measures – generic prescribing• Overuse measures • Price transparency – daily price of nursing home

Page 7: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Selection Model

Berwick et al, 2003, Medical Care

Selection of Providers

Page 8: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Concerns with Selection Pathway

1. Consumers typically immune to costs

2. Higher costs = higher quality

3. Lack of trust and understanding

4. Not relevant to decisions actually made

Our view is that in their current form and absent any financial incentives, publicly reporting of cost measures is unlikely to lead to the hoped for consumer response.

Page 9: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Quality of care for deliveries

How much you will pay out of your own pocket?

HIGH QUALITY HOSPITALS AT A REASONABLE PRICE

Hospital A $100

Hospital B  $100

Hospital C  $100

OTHER HOSPITALS

Hospital J $250

Hospital K  $250

Hospital L  $250

Click here for details on how

quality measured

Click here for how we decide on out of pocket

costs

Making Selection Pathway More Viable

Improvements

- Relevant choices

- Less is more

- Link to quality

- Link out of pocket $$

- More information

- Test, test, test

Page 10: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Quality of care for deliveries

How much you will pay out of your own pocket?

HIGH QUALITY HOSPITALS AT A REASONABLE PRICE

Hospital A $100

Hospital B  $100

Hospital C  $100

OTHER HOSPITALS

Hospital J $250

Hospital K  $250

Hospital L  $250

Click here for details on how

quality measured

Click here for how we decide on out of pocket

costs

Making Selection Pathway More Viable

Improvements

- Relevant choices

- Less is more

- Link quality, not value

- Link out of pocket $$

- More information

- Test, test, test

Page 11: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Quality of care for deliveries

How much you will pay out of your own pocket?

HIGH QUALITY HOSPITALS AT A REASONABLE PRICE

Hospital A $100

Hospital B  $100

Hospital C  $100

OTHER HOSPITALS

Hospital J $250

Hospital K  $250

Hospital L  $250

Click here for details on how

quality measured

Click here for how we decide on out of pocket

costs

Making Selection Pathway More Viable

Improvements

- Relevant choices

- Less is more

- Link quality, not value

- Link out of pocket $$

- More information

- Test, test, test

Page 12: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Quality of care for deliveries

How much you will pay out of your own pocket?

HIGH QUALITY HOSPITALS AT A REASONABLE PRICE

Hospital A $100

Hospital B  $100

Hospital C  $100

OTHER HOSPITALS

Hospital J $250

Hospital K  $250

Hospital L  $250

Click here for details on how

quality measured

Click here for how we decide on out of pocket

costs

Making Selection Pathway More Viable

Improvements

- Relevant choices

- Less is more

- Link quality, not value

- Link out of pocket $$

- More information

- Test, test, test

Page 13: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Quality of care for deliveries

How much you will pay out of your own pocket?

HIGH QUALITY HOSPITALS AT A REASONABLE PRICE

Hospital A $100

Hospital B  $100

Hospital C  $100

OTHER HOSPITALS

Hospital J $250

Hospital K  $250

Hospital L  $250

Click here for details on how

quality measured

Click here for how we decide on out of pocket

costs

Making Selection Pathway More Viable

Improvements

- Relevant choices

- Less is more

- Link quality, not value

- Link out of pocket $$

- More information

- Test, test, test

Page 14: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Quality of care for deliveries

How much you will pay out of your own pocket?

HIGH QUALITY HOSPITALS AT A REASONABLE PRICE

Hospital A $100

Hospital B  $100

Hospital C  $100

OTHER HOSPITALS

Hospital J $250

Hospital K  $250

Hospital L  $250

Click here for details on how

quality measured

Click here for how we decide on out of pocket

costs

Making Selection Pathway More Viable

Improvements

- Relevant choices

- Less is more

- Link quality, not value

- Link out of pocket $$

- More information

- Test, test, test

Page 15: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Quality of care for deliveries

How much you will pay out of your own pocket?

HIGH QUALITY HOSPITALS AT A REASONABLE PRICE

Hospital A $100

Hospital B  $100

Hospital C  $100

OTHER HOSPITALS

Hospital J $250

Hospital K  $250

Hospital L  $250

Click here for details on how

quality measured

Click here for how we decide on out of pocket

costs

Improvements

- Relevant choices

- Less is more

- Link quality, not value

- Link out of pocket $$

- More information

- Test, test, test

Making Selection Pathway More Viable

Page 16: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Do Consumer Need to Respond?

Reputation

Page 17: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Higher than AverageRehospitalizations

Hospital A 13.1%

Hospital B  12.2%

Hospital C   12.1%

Hospital D  9.2%

Hospital E  8.3%

Average Hospital

4.1%

Care for Myocardial Infarction

Key points - Focus on

reputation - Choice not patient

relevant- More complex data- Focus on high cost

providers

Making Reputation Pathway More Viable

Page 18: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Key points - Focus on

reputation - Choice not patient

relevant- More complex data- Focus on high cost

providers

Higher than AverageRehospitalizations

Hospital A 13.1%

Hospital B  12.2%

Hospital C   12.1%

Hospital D  9.2%

Hospital E  8.3%

Average Hospital

4.1%

Making Reputation Pathway More Viable

Infarction

Page 19: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Higher than AverageRehospitalizations

Hospital A 13.1%

Hospital B  12.2%

Hospital C   12.1%

Hospital D  9.2%

Hospital E  8.3%

Average Hospital

4.1%

Making Reputation Pathway More Viable

Care for Myocardial Infarction Key points - Focus on

reputation - Choice not patient

relevant- More complex data- Focus on high cost

providers

Page 20: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Higher than AverageRehospitalizations

Hospital A 13.1%

Hospital B  12.2%

Hospital C   12.1%

Hospital D  9.2%

Hospital E  8.3%

Average Hospital

4.1%

Making Reputation Pathway More Viable

Care for Myocardial Infarction Key points - Focus on

reputation - Choice not patient

relevant- More complex data- Focus on high cost

providers

Page 21: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Higher than AverageRehospitalizations

Hospital A 13.1%

Hospital B  12.2%

Hospital C   12.1%

Hospital D  9.2%

Hospital E  8.3%

Average Hospital

4.1%

Making Reputation Pathway More Viable

Care for Myocardial Infarction

Key points - Focus on

reputation - Choice not patient

relevant- More complex data- Focus only on high

cost providers

Page 22: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Key Take Aways

• In current form cost measures unlikely to have the desired impact

• Consider which pathway on which to focus– Impacts presentation, choice of measures, link to

quality, and financial incentives• Limited scientific evidence base on consumer response

Page 23: Does Public Reporting of Cost or Resource Use Measures for a Consumer Audience Make Sense? Ateev Mehrotra, MD, MPH University of Pittsburgh School of Medicine.

Acknowledgements

• Co-authors– Judy Hibbard– Arnie Milstein– Peter Hussey

• Paper written for AHRQ National Summit on Public Reporting for Consumers

• Questions– Ateev Mehrotra– [email protected]