Documentum Plugin Installation Steps for...

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GE Internal 1 Documentum Plugin Installation Steps for browsers Executive Summary A new version of WebTop 16.4 has been deployed and one-time, mandatory plugin download is required per browser. A setup file (NativeSetup.exe) is required to be installed once per computer. Prerequisite for All browsers Pop-ups must be allowed for Documentum URL. Clear your browser cache. Java version 8 (1.8.0_152) or higher, must be installed. Click below for browser guideline Chrome Internet Explorer 11

Transcript of Documentum Plugin Installation Steps for...

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Documentum Plugin Installation Steps

for browsers

Executive Summary

A new version of WebTop 16.4 has been deployed and one-time, mandatory plugin download is required per browser. A setup file (NativeSetup.exe) is required to be installed once per computer.

Prerequisite for All browsers

✓ Pop-ups must be allowed for Documentum URL. ✓ Clear your browser cache. ✓ Java version 8 (1.8.0_152) or higher, must be installed.

Click below for browser guideline

Chrome

Internet Explorer 11

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Documentum Plugin Installation Steps for

Google Chrome

1. Login to Documentum WebTop application on your Google Chrome browser.

2. Current Documentum users skip Step 3 to Step 6. New Documentum users MUST follow

all the steps.

3. A banner with message "Please Install Webtop Content Transfer Extension" appears

below the URL bar. Click on the “Install” button.

4. You will be navigated to chrome web store, click on “Add Extension” on the Pop-up.

5. You will receive a message stating that the Extension has been added to Chrome.

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6. Refresh the browser(F5), and you will see this banner “Please Install WebTop Native

Client”, click on the “Install” to initiate installation.

7. This will automatically initiate the download of the setup file (NativeSetup.exe). Click on

the downloaded setup file in the lower left corner of the browser and this will start the

installation process. A system pop-up will appear for your approval to begin installation.

Note: You don’t need admin privileges in your system to run this file for Chrome.

8. Click “Run” on this pop-up.

9. Click “Install” on this page.

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10. Select the installation directory, Default installation directory (Recommended), And click

on “Install” button.

11. After the installation is complete, you will get this page click “Done” button on this page.

Restart your browser for the changes to take effect.

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12. You are all set to use Documentum on Google Chrome.

13. In case of any error, please contact.

[email protected]

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Documentum Pluging Installation Steps for

Internet Explorer 11

Section A – Prerequisites

Note: Current Documentum users, skip this section.

1. You should have Administrator privilages in your system.

2. From Internet Options > Advanced > Browsing, ENABLE the option as shown below.

a. Thrid party Browser Extennsion option as shown below.

3. From Internet Options > Advanced > Security, ENABLE the option show below.

a. Allow active content to run the files on my computer.

DISABLE the options as shown below.

b. Enable Enhanced Protected mode.

c. Enable 64 bit processes for enhanced protected mode.

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4. Add Webtop URL to Trusted Sites in Internet Options > Security > Trusted Sites > Sites as

shown below.

URL (Non-EC): https://collaborationspace.ge-energy.com/pwcollab/

URL (EC): https://collaborationspace.ge-energy.com/pweccollab/

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5. Click on the “Tools (Alt+x)”to find “Compatibility view settings” option, Choose the

option and DISABLE both the “Display Intranet Sites in Compatibility View” and “Use

Microsoft Compatiibility Lists” options as shown below.

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Section B – Plugin Installation

1. Open Internet Explorer (IE). Using the regular URL, login to Documentum Webtop.

2. Current Documentum users skip Step 3 to Step 8. New Documentum users MUST follow all

the steps.

3. A banner with message "Please Install Webtop Content Transfer Extension" appears below

the URL bar. Click on the Install button.

4. IE will open a pop up banner as shown below. Click on “Run”.

The Installation Wizard starts and shows a pop up as displayed below, please close all

other tabs of internet explorer, click on “Install”.

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Note: You NEED admin privileges in your system to run this file.

5. The installation will start, as shown below.

6. If you get this message, please close the Internet explorer to continue the installation.

7. After the installation is complete, please click on the close button.

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8. Restart your browser and log in to Documentum WebTop application. You will see this

banner saying, “Please Install WebTop Native Client”. Please click on the “Install” button on

initiate install.

Note: If you have already installed (NativeSetup.exe) while configuring in chrome it’s

not necessary to configure in IE 11, You can ignore the below process.

9. You will immediately receive another pop up as shown below. Click on “Run”.

10. Click “Run” on this pop-up.

11. Click “Install” on this page.

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12. Select the installation directory, Default installation directory (Recommended), And click

on “Install” button.

13. After the installation is complete, you will get this page Please click on “Done” button on

this page. And restart your browser for the changes to take effect.

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14. You are all set to use Documentum on the Internet Explorer 11.

15. In case of any error, please contact.

[email protected]