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1 SpringerLink Quick Reference Guide for Administrators The administrator functionalities are easily accessible. This is a quick reference guide to the available functionalities, covering: 1. Activating your Administrator account on the new SpringerLink ........................................................ 1 2. Log in ..................................................................................................................................................... 2 3. Forgotten Password .............................................................................................................................. 4 4. Access to the Admin Dashboard ........................................................................................................... 5 5. New Admin Dashboard Homepage ...................................................................................................... 6 6. My Organization ................................................................................................................................... 7 7. Associating new users ........................................................................................................................... 9 8. Usage .................................................................................................................................................. 11 9. Deposit Contracts (for corporate libraries only) ................................................................................. 13 10. Entitlements........................................................................................................................................ 13 11. Settings ............................................................................................................................................... 14 ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 1. Activating your Administrator account on the new SpringerLink Upon activation you will receive an email from [email protected] with a link to activate your account. Your email address is your user name and you can choose your own password.

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    SpringerLinkQuickReferenceGuideforAdministratorsTheadministratorfunctionalitiesareeasilyaccessible.Thisisaquickreferenceguidetotheavailablefunctionalities,covering:1. ActivatingyourAdministratoraccountonthenewSpringerLink........................................................12. Login.....................................................................................................................................................23. ForgottenPassword..............................................................................................................................44. AccesstotheAdminDashboard...........................................................................................................55. NewAdminDashboardHomepage......................................................................................................66. MyOrganization...................................................................................................................................77. Associatingnewusers...........................................................................................................................98. Usage..................................................................................................................................................119. DepositContracts(forcorporatelibrariesonly).................................................................................1310. Entitlements........................................................................................................................................1311. Settings...............................................................................................................................................14

    1. ActivatingyourAdministratoraccountonthenewSpringerLinkUponactivationyouwillreceiveanemailfromOnlineService@springer.comwithalinktoactivateyouraccount.Youremailaddressisyourusernameandyoucanchooseyourownpassword.

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    Afterfollowingthelinkyouwillseethebelowpagewhereyoucanfillinyourpassword:

    2. LoginYoucangotoanypageonlink.springer.comandloginatthetoprighthandcorner:

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    4. AccesstotheAdminDashboardYoucanaccesstheAdminDashboardfromanypageonceyouareloggedin.

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    b. Helpdesk

    Feelfreetocontactourhelpdeskifyoudonotfindwhatyouarelookingfororifyouhaveadditionalquestions.

    c. MarketingResourcesThesepageswillprovideyouwithtrainingmaterials,MARCrecordsandotherpromotionalresources.

    d. SalesandSubscriptionsYouwillfindyourcontactdetailshereforanyquestionsaboutyourlicenseorsubscriptions.

    e. SupportedSpringerProductsCurrentlythisAdminsitesupportsSpringerLink,SpringerforR&DandSpringerforHospitals&Health.Inthefuture,additionalSpringerproductsupportwillbeaddedtothispage;however,untilthen,pleaseusetheregularsitestomaintainSpringerProtocolsandSpringerMaterials.

    ThefirsttabontheAdminDashboardwillalwaysbringyoubacktothismainpage.FromthishomepageyoucanreturntothedesiredSpringercontentplatform.

    6. MyOrganizationThesecondtabintheAdminDashboardprovidesyouwiththeoptionscheckIPRanges,uploadorchangeyourinstitutionslogo,andseetheusersconnectedwithyourinstitution.

    BPNumber

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    ThefirstdropdownsectiononthispageshowsallrelatedinstitutionalIPranges,whichareregisteredinthebackofficesystemaccordingtoyourcontract.Administratorsmaycheck,ifallIPrangesoftheinstitutionarelistedhere.Ifyouaretheadministratorofmultipleaccounts,thesewillshowinthelistofInstitutionsandyoucanchoosetoviewinformationrelatedtothesebyclickingonthearrowtotherightoftheBPIDnumberandthenchoosingtherelevantinstitution.

    TheseconddropdownsectioniswhereadministratorsmayuploadtheinstitutionorlibrarylogotodisplayonSpringerLinkorSpringerforR&D.Logosmustbeinjpg,pngorgifformatandbe160x50px.Themaximumfilesizeis25kb.

    Thethirdoptiononthispagewillallowyoutoviewtheusersassociatedwithyourinstitution.Youcaneasilymanageyourusers(associatedusers)fromtheUsersmenu.Youcanreviewyourassociatedmembersfromtimetotimetoensureallarestillvalidandyoucanalsodirectlydisassociatethem.Adminsofmultipleinstitutionscaneasilyswitchbetweenlistsforthevariousinstitutionstheyareadminofbyusingthedropdownmenuontheright.

    BPNumber

    BPNumber

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    7. AssociatingnewusersThereare2waystoassociateuserstoenablethemtohaveremoteaccess.a) Theeasiestwayisforuserstocreatetheirownaccountonlink.springer.comorrd.springer.com

    whilewithintheIPrangesofyourorganization.Theycansignupeasilybyenteringthefollowingdata: FirstName LastName EmailAddress Password

    BPNumber

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  • b) Asanalsopassoc

    Whenthe

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    Youruserswillreceiveanemailthatlookslikethis:

    Afterclickingthelink,theiraccountwillbeassociatedwiththeinstitutionalaccountandremoteaccesswillbethesameasiftheywereaccessingcontentonsite.TheuserwillneedtocreateanaccountonSpringerLinkforthisassociation,iftheydonotalreadyhaveone.

    8. UsageThethirdtabontheAdminDashboardwilltakeyoutotheoptionstocheckyourinstitutionsusageordepositcontractbalancesasapplicable.

    BPNumber

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    AlloftheusagereportsarenowbuilttotheCOUNTERRelease4standard.Release3reportsarenolongeravailable.Release4reportsareavailableinthe3rdtabbyusingthedropdownmenuReportType:

    JournalReport1 NumberofSuccessfulFullTextArticleRequestsbyMonthandJournal

    JournalReport1GOA NumberofSuccessfulGoldOpenAccessFullTextArticleRequestsbyMonthandJournal

    JournalReport2 AccessDeniedtoFullTextArticlesbyMonth,JournalandCategory

    JournalReport5 NumberofSuccessfulFullTextArticleRequestsbyYearofPublication(YOP)andJournal

    BookReport2 NumberofSuccessfulSectionRequestsbyMonthandTitle

    BookReport3 AccessDeniedtoContentItemsbyMonth,TitleandCategory

    AreportArchiveisalsoavailableforpreviousmonths.ThiscurrentlygoesbacktoMarch2012.FindoutmoreaboutCOUNTERreportsatwww.projectcounter.org.

    BPNumber

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    9. DepositContracts(forcorporatelibrariesonly)SpringersDepositAccountoptionoffersinstitutionsausagebasedaccesstoSpringerscontentonapayperdownloadbasisofallcontentthatliesoutsidecurrentsubscriptionsand/orpurchasedsubjectmatter.Thisoptionisonlyavailableforcorporatecustomers.

    10. EntitlementsThethirdtabintheAdminDashboardallowsyoutodownloadalistofallyourentitlementsperinstitution.YoucanselectalistofeithereBooksorJournalsbyclickingtheappropriatebutton.Ifyouareanadminformultipleinstitutions,youcanswitchbetweenthemwithoutneedingtologout.

    BPNumber

    BPNumber

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    11. SettingsThefifthtaboftheAdminDashboardgivesyoutheoptionstotogglecertainfeaturesonoroff.Thesefeaturesinclude:

    1. PreventautomaticassociationofanyuserwithinyourIPrange.IfthisoptionistickedasOn,youruserswillnotbeautomaticallyassociatedwithyourinstitution.Iftheiraccountistobeassociatedwithyourinstitution,theadministratoroftheaccountwillneedtosendanassociationcodetotheuserinorderforthemtobeabletousetheirSpringerLinkorSpringerforR&Daccountremotely.

    2. Forceuserstologinbeforedownloadingfulltextcontent.Thisoptionshouldonlybedonewhenyouhavetocollectextrainformationabouttheusage.Byenforcingtheloginyouwillbeabletocollectinformationlikecostcenterordepartmenttofacilitatechargingbacktothesedepartmentsorfaculties.

    3. Displayawarningnotificationbeforedownloadingfulltextcontentifyouhaveadepositbasedcontract.Ifyourorganizationhasadepositbasedcontract,thisoptioncanbeusedtoinformusersthattheirdownloadwillbechargedtothedepositaccount.

    4. DisplayanOrderfromMyLibraryformforunsubscribedcontent.TurningontheswitchorderfrommylibrarywillprovideabuttonontheGetAccesspagethatwillallowlibraryuserstorequestanarticleorchapter,viaemail,totheirlibrarian.Alladminswillbenotifiedofallrequestsfortheirorganization.Administratorsmayswitchoffthisfunctioneasilybypushingtheswitchtotheleftifrequested.

    BPNumber

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