Documentation Requirements - ISO 9001-2008 - QMS - Sterling UAE.pdf

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  …aiming excellence 24 +71 505425 7 605, , , , , 27 363 + 71 4 455 677 * + 71 4 455 556 * . * .. These are some of the generic documentation requirements for ISO 9001:2008 standard implementation and certification. These are only generic in nature and all might be applicable to an organization or a part may be applicable to an organization or some additional documentation might also be required for an organization depending on nature and size of the organization. This list is just to provide an overview of what all documents might be required for achieving ISO 9001:2008 certification.  Organization Chart  Quality Policy & Objective  Process Map  Quality Manual  Procedures(SOP) 1. Procedure for Control of Documents 2. Procedure for Control of Records 3. Procedure for internal audit 4. Procedure for control of non-conforming product / service 5. Procedure for corrective actions 6. Procedure for preventive actions. 7. Procedures for various functional processes / activities.  Formats 1. Master List of Documents 2. Master List of Records 3. Document Issue and receipt note 4. Document change memo 5. Documents of external origin 6. Bill of material 7. Agenda for Management review meeting 8. Minutes of management review meeting 9. Action plan on the basis of MRM 10. Minutes of Departmental review meeting 11. List of employees 12. Job description matrix 13. Competence evaluation record

Transcript of Documentation Requirements - ISO 9001-2008 - QMS - Sterling UAE.pdf

  • aiming excellence

    24 Hours Customer Care for ISO Certification in UAE: +971 505842597

    605, The Fairmont, Sheikh Zayed Road, Dubai, United Arab Emirates, PO BOX 27363

    Tel : + 971 4 455 8677 * Fax : + 971 4 455 8556E * E Mail: [email protected] * Web: www.uaeiso.com

    These are some of the generic documentation requirements for ISO 9001:2008 standard implementation and certification. These are only generic in nature and all might be applicable to an organization or a part may be applicable to an organization or some additional documentation might also be required for an organization depending on nature and size of the organization. This list is just to provide an overview of what all documents might be required for achieving ISO 9001:2008 certification.

    Organization Chart

    Quality Policy & Objective

    Process Map

    Quality Manual

    Procedures(SOP)

    1. Procedure for Control of Documents 2. Procedure for Control of Records 3. Procedure for internal audit 4. Procedure for control of non-conforming product / service 5. Procedure for corrective actions 6. Procedure for preventive actions. 7. Procedures for various functional processes / activities.

    Formats

    1. Master List of Documents 2. Master List of Records 3. Document Issue and receipt note 4. Document change memo 5. Documents of external origin 6. Bill of material 7. Agenda for Management review meeting 8. Minutes of management review meeting 9. Action plan on the basis of MRM 10. Minutes of Departmental review meeting 11. List of employees 12. Job description matrix 13. Competence evaluation record

  • Sterling International Consulting FZE

    aiming excellence

    24 Hours Customer Care for ISO Certification in UAE: +971 505842597

    605, The Fairmont, Sheikh Zayed Road, Dubai, United Arab Emirates, PO BOX 27363

    Tel : + 971 4 455 8677 * Fax : + 971 4 455 8556E * E Mail: [email protected] * Web: www.uaeiso.com

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    14. Training request memo 15. In-house training attendance record 16. Training History Sheet 17. Training effectiveness evaluation form 18. Quality Plan 19. Customer Interaction Plan 20. Enquiry cum order register 21. Work order 22. Work order amendment memo 23. Design & development planning and control record 24. Supplier registration form 25. List of approved suppliers 26. Purchase indent 27. Purchase order 28. Incoming material inspection quality plan 29. Incoming inspection results records 30. Register of handling of customer property 31. Master list of instruments requiring calibration 32. Instrument calibration schedule 33. Customer Satisfaction Survey Form 34. Master list of internal auditors 35. Internal audit note 36. Internal audit summary 37. Inprocess inspection quality plan 38. Inprocess inspection records 39. Final inspection quality plan 40. Final inspection and test results 41. Non-conformity investigation report 42. Customer complaint register 43. Preventive maintenance schedule 44. Preventive maintenance records 45. Breakdown maintenance records 46. Supplier evaluation / re-evaluation records 47. Process validation records 48. List of preventive actions 49. List of infrastructure items 50. List of applicable legal / statutory requirements. 51. Process Validation records.