Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc....

53
1 Documentation Practices Documentation Practices in in GXPs GXPs Presented By: Validation Plus, Inc. 14 Penwood Rd. Livingston, NJ 07039 www.validationplusinc.com (866) 760-2483 If It Isn’t Documented, It Didn’t Happen.

Transcript of Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc....

Page 1: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

1

Documentation Practices Documentation Practices in in GXPsGXPs

Presented By: Validation Plus, Inc.14 Penwood Rd.Livingston, NJ 07039www.validationplusinc.com(866) 760-2483

If It Isn’t Documented,It Didn’t Happen.

Page 2: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

2

Course Objective!To increase the level of awareness on the

importance of good documentation – Applicable to all colleagues involved in the

production, review and/or supervision of records and reports required by cGXPsregulations (Subpart J - Records and Reports)

Page 3: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

3

Definitions

!Document - the record that describes how an activity, event, or process was actually performed (noun)

!Documentation- the preparation of a record describing an activity, event, or process. It is sometimes called record keeping (action)

!GXP – Good X Practices where X can be: C (Clinical), M (Manufacturing), or L (Laboratory)

Page 4: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

4

What Are GXP Documents?!These are documents that are subjected to the

scrutiny of the FDA: – SOPs– Training Records– Equipment and Computer System

Validation Protocols and Records– Complaint Forms– Reference Standard Labels and Records

Page 5: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

5

More GXP Documents

– Manual Temperature and Monitoring Records– Equipment Log Books– Lab Reports and notebooks– Batch Records– Controlled Substance Transfer Forms and Log

Books – Stability Records

Page 6: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

6

! Identifies Roles, Responsibilities and Requirements

!Creates an Audit Trail!Serves As Evidence!Details the Event!Historical view of activities

!Remember…. Documentation is what remains after production, packaging, release, distribution and sale of our products.

Why Is Documentation Important?

Page 7: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

7

Why Is Documentation Important (Cont’d)?

!Comply with regulations !Provide a standard for

recording, reviewing andapproving data

!Keep track of activities!Create legal documents!Provide a historical record! Inform! Instruct (procedures, specifications)

Page 8: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

8

Why Is Documentation Important (Cont’d)?

!Reduce errors!File and defend patents (for

research/development) successfully!Prevent fraudulent behavior

Page 9: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

9

Commonalities???

Page 10: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

10

What Do These Two Objects Have In Common?

!Egyptian Pyramids

– work of art– expensive– object of high quality– no information

available on how it was created

!Stradivarius Violin

– work of art– expensive– object of high quality– no information

available on how it was created

Page 11: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

11

Have Poor Documentation Practices Caused You ...

!Problems in general?!Wasted time?!To redo a tedious and lengthy task?!Wasted materials/money?!Embarrassment?!Frustration?

Page 12: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

12

Practices To Internalize

! In our business we must:• Follow written procedures• Document practices• Document as it happens• Use validated systems• Make products that are safe, pure,

effective and of the highest quality

Page 13: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

13

Repercussions

! Injury or death to consumer!Company reputation - industry, regulatory

agencies!Stockholders!Reduced company revenue!Your job

Page 14: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

14

What YOUR SIGNATURE Means

! your written approval ! you have reviewed document for accuracy and

completeness! you have agreed to any conclusions! you support the information! you are taking responsibility! your signature is legally binding in a court

of law

Page 15: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

15

Examples of 483s Related to Documentation Issues

!No record of this (GXP training) is in the individual training files.

!One cross out without an explanation and two transcription errors were observed in two different validation reports.

Page 16: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

16

Examples of 483s Related to Documentation Issues

!There were no reports of investigations of lots and batches failing specifications.

!There were no laboratory records for the preparations of standardized volumetric solutions.

Page 17: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

17

Examples of 483s Related to Documentation Issues

!Some production records were not accurate in that, processing steps were not documented as they were being performed - records for the manufacturing of Product Y show step# 6 was signed off, yet previous steps were not completed.

Page 18: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

18

Examples of 483s Related to Documentation Issues

!Records of manufacturing deviations lacked standardized information and/or format. Records failed to include pertinent information such as cause of the problems and conclusions.

!Line stoppages are not documented.

Page 19: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

19

The FDA says:“In God we trust, everyone else must write it down!”

Page 20: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

20

Written Procedures

!Written procedures must define– Responsibilities for review and approval– Distribution– Authorization, Implementation and Change

Control – Changes that affect regulatory filing or

the validated status of a process, method or equipment must be evaluated by the Change Control Committee or alike

Page 21: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

21

Documentation Practices

!All GXP Documents must:– Be current and approved - never use deleted

or obsolete– Define scope and purpose– Be clearly stated and followed– Have revision or version number, if

appropriate– Have an issue/effective date, if appropriate– Be easily retrieved

Page 22: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

22

Entering Information:

!Enter information using only permanent ink (no pencils, flairs or water-soluble pens). In manufacturing areas, use only pens without caps. Use only black or blue ink.

!Record entry, signature and date immediately following completion of step or tasks.

Page 23: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

23

Entering Information (Cont’d):

!ONLY record information resulting from INDIVIDUAL performance, verification or observation of task(s) performed.

!Unused blanks or entries must be marked “N/A”or Not Applicable, with a signature and date.

!Note: If full signature appears within the document , then initials and a corresponding date may be acceptable. Further reference to “signature/date” will include initials/date (as appropriate).

Page 24: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

24

Approvals/Verifications:

! An individual cannot perform and approve / verify the same task(s).

ALLOWABLE:One individual performs an action. A second individual approves or verifies that action. The result is completion or confirmation of the specified action.

Page 25: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

25

Correcting Entry Errors:

! Use a single line to cross out errors. Sign and date the correction.

! A note(s) to explain a correction(s) are entered on the same page as the corrected entry. Place the note as near to the entry as possible. (Provide an explanation when the reason may not be clear.)

! For correction of a calculation result, such as percent yield, a comment such as “Math error” is the only explanation required. This does not apply to the data entries on which the calculation is based. Further explanation if a change is required for data on which the calculations are based (i.e.. weights, formulas, quantities, base units, etc.).

Page 26: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

26

Use of Passwords & Electronic Signatures:

!Electronic signatures and passwords represent the individual who owns them.

!Passwords and electronic signatures are to be executed solely by the individual who owns them.

!You are responsible for the confidentiality of information entrusted to you.

!Persons utilizing electronic signatures must be trained in the application.

!Sharing your personal password with others is prohibited

Page 27: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

27

Use of Passwords & Electronic Signatures (Cont’d):

!Sharing of passwords and entry of data using another individual’s log-on and/or password is considered falsification and may result in disciplinary action up to and including removal, dismissal or termination.

Page 28: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

28

Use of Passwords & Electronic Signatures (Cont’d):

!Answer: Absolutely. This is a violation of GxPs and company policies.

!Question: Is sharing a passwordconsidered falsification?

Page 29: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

29

Use of Passwords & Electronic Signatures (Cont’d):

!Answer: GxP training is required annually, for all individuals who use, develop support or maintain computer based systems or programs in the performance of their job.

! Question: Are associates, consultants, and contractors required to be trained on electronic signatures and passwords?

Page 30: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

30

Falsification:Falsification:!Altered data

– generating biased data or changing data that is legitimately obtained

!Omitted data– not reporting data

!Manufactured data - “Dry Lab”– fabricating information or creating results

without performing the work

Page 31: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

31

Falsification:Falsification:

!Entering data when testing or other activities have not been performed.

!Signing for work prior to that work being performed, even if the task is about to be started.

!Signing for another person’s work with your name.

!Using other than today’s date where signature/initials and date are required (e.g. pre-dated or post-dated)

Page 32: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

32

Falsification:Falsification:

!Changing original / non-retrievable data without supporting documentation.

!Destroying original documentation or data.

!Documenting verification of data withoutINDIVIDUAL observation.

!Entering or approving data / information using someone else’s log-on identification.

!Sharing of passwords and entry of data using another individual’s log-on and/or password is considered falsification

Page 33: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

33

Consequences of Falsification:Consequences of Falsification:

!Falsifying data or intent to conduct or participate in a fraudulent activity will result in DISCIPLINARY ACTION UP TO AND INCLUDING REMOVAL, DISMISSAL or TERMINATION.

Page 34: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

34

Nine Characteristics of a Quality GXP Record

!Permanent

!Legible

!Accurate

!Prompt

!Clear

!Consistent

!Complete

!Direct

!Truthful

Page 35: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

35

BREAK ?????

Page 36: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

36

Group Observations

Page 37: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

37

Group Activities!Break up into groups of 3-4 people!Select a spokesperson! Identify documentation errors on provided

examples!Present them to

class

Page 38: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

38

In Summary ...!Documenting your work speaks to the

information, product, or service you produced

!The documents you prepare should allow someone in the future to reliably, clearly, completely, and easily re-create an activity, event, or process

Page 39: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

39

In Summary ...!Data must be clear (so everyone who reads it

arrives at the same understanding)!Proper record keeping techniques need to be

applied in ALL documents– Apply the 9 characteristics of a well-made

document! It takes less time and energy to produce a

quality document than to deal with the frustration and potential regulatory issues that result from inadequate documentation

Page 40: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

40

In Summary ...

If you don’t do it right the first time, when will you have the time???

Page 41: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

41

Remember...

The job is not done...Till the paperwork is

complete!

Page 42: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

42

Learning Assessment

Page 43: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

43

Multiple Choice - #1

!The main purpose of a record or document is to:

A) Meet regulatory requirementsB) Be able to recreate an event,

decision, or activityC) Prevent lawsuitsD) Justify a patent application for a

new drug

Page 44: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

44

Multiple Choice - #2

!The phrase, “so everyone who reads the information arrives at the same understanding of it”, is part of:

A) LegibleB) AccurateC) DirectD) Clear

Page 45: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

45

Multiple Choice - #3

!The (US) standard way (s) to record time uses:

A) A twelve hour clockB) A twelve hour clock with AM or PM

designationC) A twenty-four hour clock

Page 46: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

46

Multiple Choice - #4

!The ink to be used when recording data is:

A) Blue or BlackB) ErasableC) Water solubleD) All of the above

Page 47: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

47

Multiple Choice - #5

!An explanation for a recordkeeping error is:

A) Not neededB) Needed only when the reason is not

obviousC) Needed for all recordsD) Needed only for GLP records

Page 48: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

48

Multiple Choice - #6

!Properly prepared documents can:

A) Satisfy an inspector’s questionsB) Help solve problems, deviations, or OOS

resultsC) Reduce waste and improve qualityD) All of the above

Page 49: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

49

Multiple Choice - #7

!Document entries must be made:

A) At the time when it is most convenient

B) After the set of all related activities is completed

C) Immediately after completion of a step or process

D) Before the document is sent for review by quality personnel

Page 50: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

50

Multiple Choice - #8!You are handed a document by your manager

written 3 months ago. You inadvertently forgot to sign and date it. What do you do now?

A) Sign and date it using the original date

B) Sign and date it using today’s dateC) Review the document for accuracy,

sign and date it using today’s date, and write a brief explanation as to what happened

Page 51: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

51

Multiple Choice - #9

!Which of these records are not GXP records?

A) Equipment logbooksB) Approval of ComponentsC) Packaging and LabelingD) Financial reportsE) Production or Processing

Page 52: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

52

Multiple Choice - #10

!You have recorded an entry erroneously. The right entry is 53.12 grams. You have entered 51.32 grams.

How would you correct the wrongful entry?

Page 53: Documentation Practices 10-06-08 - Validation Plus, Inc1 Documentation Practices in GXPs By: Inc. Rd. Livingston, NJ 07039  760-2483 Documented, It Didn’t Happen.

53

Multiple Choice - #11

!What is an acceptable standard to record the date of July 25, 2003?