Documentation Deliverables for UX by Xavier Roy, Bally Technologies
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Transcript of Documentation Deliverables for UX by Xavier Roy, Bally Technologies
DOCUMENTING USER EXPERIENCESTC INDIA UX SIG – Oct 23, 2010
About this presentation
A primer on various deliverables associated with a UX project
This presentation will not focus on creating the UX deliverables and what are the best tools to use.
And me…
I'm a user assistance and user experience professional. I live and work in Chennai. I'm employed by Bally Technologies as a technical writer.
LinkedIn: Xavier RoyTwitter: @Jax and @PaperArrowWebsite: http://xavierroy.com and http://paperarrow.com
UX Deliverables
Deliverables
A deliverable is an artifact of the UX design process for the purpose of communicating the result to others.
To make communication easierTo stimulate creativityTo capture decisions
Typical Deliverables
Types of Deliverables
A typical UX process has various phases and each phase could have a single or multiple deliverables.
Personas
Personas
Personas
Scenarios
Scenarios
“It's Friday afternoon and Joe is flying to Sydney. He doesn't have enough money for a taxi to the airport, and he's running late. He goes to the local ATM and identifies himself. He specifies that he wants $100 from his savings account. He'd like the money in $20 notes so that he can give the taxi driver the correct change. He doesn't want a printed receipt, as he doesn't bother keeping track of transactions in this account.”
Content Inventories
Content Inventories
Analytics
Analytics
Analytics
Concept Maps
Concept Maps
System Maps / Site Maps
System Maps / Site Maps
Process Flows
Process Flows
Wireframes
Wireframes
Wireframes
Storyboards
Storyboards
Storyboards
Prototypes
Prototypes
Prototypes
Style Guides
Style Guides
Style Guides
Interface Patterns
Interface Patterns
Interface Patterns
The Right Deliverable
Audience. Who must you reach?Content. What is the message?Context. Where is the conversation?Process. When is the message?Problem. Why are you communicating?
Questions
Resources
Communicating Design by Dan BrownUser Experience Deliverables by Semantic StudiosUX Deliverables: Expert's Choice by Lilia Manguy
Experience, in the end, cannot be captured in a deliverable.
Thank You