Doctor of Humane Letter
Transcript of Doctor of Humane Letter
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 1/25
Under the guidance of
Prof. Siddhartha Ghosh
Submitted byGroup no-4
Sec. A
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 2/25
GROUP REPRESENTATIVE
Bijay Jha PGPM/2010-12/06
Debadatta Sahoo PGPM/2010-12/11
Pratim Das PGPM/2010-12/30
Ruru Kumar Sahu PGPM/2010-12/34
Sabeeha Tanweer PGPM/2010-12/35
Siddhartha Priyaranjan PGPM/2010-12/46
Somika Saran pandey PGPM/2010-12/47
Subhashree Ray PGPM/2010-12/49
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 3/25
INDRODUCTION
� Originally founded in 1969 to deliver documentsbetween San Francisco and Honolulu, the companyexpanded its service throughout the world by the late1970s.
� DHL Express is a division of Deutsche Post providinginternational express mail services.
� I
ts supply chain business has been built largely onacquisitions which have included such namesas Danzas, AEI, Airborne, ASG, Nedlloyd and mostimportantly Exel.
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 4/25
CONT..
� On 14 December 2005 Deutsche Post announced thecompletion of the acquisition of Exel plc, becoming theglobal No. 1 in air freight.
� When integrating Exel into its Logistics division, it added itswell-known DHL brand acquired with the purchase of DHLExpress to form the name DHL Exel Supply Chain.
� During 2009, Deutsche Post AG rebranded its trading name
from "Deutsche Post World Net" to "Deutsche Post DHL"and subsequently dropped "Exel" from the Supply Chainbranding.
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 5/25
WHAT IS DHL SUPPLY CHAIN?
� DHL Supply Chain offers customizedlogistics solutions for your entire supplychain.
� Complete perspective -- frommanufacturer/supplier to retailer toconsumer enables you to achieveoperational excellence at every stage.
� Services range from consulting anddesign, to management and execution.
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 6/25
CONT
� DHL Supply Chain has two main businesses: its
contract logistics business includes ground-based
supply chain management services such
as warehousing and distribution assembly,and just-in-time services.
� Its freight management business includes
airfreight and ocean freight forwarding customs
brokerage and multimodal services .
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 7/25
Group no. 4
SERVICES OFFERED BY DHL
Services offered at DHL are categorized as
DHL Express
DHL Solutions
DHL Global Forwarding
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 8/25
� DHL Express service encompasses domestic,
international, logistics, and prepaid services.
� The advantage of prepaid services is that you
can enjoy all-inclusive flat-rate prepaid pricing,
free pickup and a guaranteed delivery by 12 pm
of the next business day.
�
DHL Express is the leading global provider of international road-, air- and rail-based courier
and express services for business and private
customers
DHL Express
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 9/25
DHL Global Forwarding
� It provides a wide range of freight solutions
irrespective of weight or dimension.
� This division includes international air and
ocean freight as well as European overland
transportation services.
� It offers customized solutions for major
logistics projects and comprehensivecustoms services
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 10/25
DHL solutions
� The services offered under DHL solutions
include supply chain management,
warehousing, value added services like quality
control, reverse and return logistics, outboundfulfillment, distribution, and outsourcing.
� The brand indeed offers a wide range of
services to cater to needs and requirements.
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 11/25
DHL Global Mail
� A fast cost-effective way to send mail nationwide ±
with DHL GLOBAL MAIL BUSINESS, there¶s no
need to run to the post office.
� On an international level, DHL Global Mail providesmail and communication services with direct
connections to more than 200 countries around the
world as well as offering integrated solutions for
corporate communications
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 12/25
EXPORT,IMPORT AND DOMESTIC SERVISES
Export, import and domestic services provided
by DHL are
Same Day
Time Definite
Day Definite
DHL OFFERS WIDE RANGE OF DELIVERY OPTION :
from emergency same day, through guaranteedtime-critical next day, to less urgent day.
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 13/25
Cold Chain Logistics
A Cool Chain is described as a logistics process where temperature
sensitive cargo will maintain integrity through multi-modal
movement and kept in required temperature range facilities to
ensure 100% quality, efficacy and customer satisfaction.
An integrated supply chain system is one in which the Drugs are:
� properly handled, stored , transported and sold
�appropriate temperature and humidity conditions aremaintained
� maintaining the Quality in terms of efficacy, appearance,
hygiene & regulatory standards
Temperature Control Supply Chain for Drugs
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 14/25
Cold Chain Logistics Audit Mechanism
Guidelines should encompass the following:
� Implementation of Mandatory Practices
� Identification of Cool Chain Related Personnel� Identification of Training Topics
� Appointment of Cool Chain Manager
� Subcontractor Evaluation
�Claims, Nonconformities, Customer Complaints
� Document Control / Records
� Internal Audits
� Management Review
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 15/25
Cold Chain Logistics Assessment Parameters
� Truck & Trailer Transport
� Handling At The Port Air / Ship
� Air/Sea Transport
� Short Term / Long Term Storage� Distribution Center
� Storage Depots
� Container Line
� Container Ship� Container Terminal
� Reefer Container Air/Ship
� Validation of packaging
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 16/25
Technology Support
� Wireless sensors and internet technologies
� Active & Passive cooling packaging options
� Exchanging real time information
� Radio Frequency Identification Devices (RFID)
� Automated Identification and traceability fromorigin to final destination
� Round the clock, real-time visibility intoshipments and inventory in motion
� Temperature logging as it moves thru the Supplychain using active RFID
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 17/25
Temperature Control Range
� Controlled Ambiant: 15 25 degrees DrugTransportation API, Formulations, IPs etc
� Chilled Range: 2 8 degrees Drug Transporation NCEs,IPs, Pharma products
� Frozen Temperature: -80 to -20 degrees
(dry ice)Biological samples
� Cryo Temperature (Liquid Nitrogen): -180 degrees CordBlood Transportation, Storage etc.
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 18/25
Customized solutions
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 19/25
Warehousing and Distribution
They offer every combination of warehousingsolution that your supply chain might require,including:
� Ambient
� Temperature-controlled
� Bonded
� Raw Materials� Finished Goods
� Automated
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 20/25
Finished Goods Warehousing
Designing and operating a customized warehouse that delivers bottom-linebenefits is at the heart of all our solutions. Focus on operational excellencemeans you get consistent quality across your fulfillment operations.
Our finished goods warehouse services include:
� Warehouse/distribution center design and consultancy� Ambient, chilled, frozen and composite operations
� Customs/bonded warehousing
� Rail-connected warehousing
� Automation and auto-sortation systems
� Provision of IT solutions� Inventory management and optimization
� Bar-coding, RFID tagging and labeling
� Value-added services (e.g. labeling and co-packing)
� Recycling of packaging, End-Of-Life (EOL) products and waste materials
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 21/25
Customer Resource Area
� Welcome to the client area. Here youll find everything you need to keep
track of your freight, with alerts and the latest tracking information.
� This is also the place to get in touch with DHL, as well as keep up with the
latest information in our white papers and guides.
Track DHL Express Shipments
� DHLs online tracking is the fastest way to find out where your shipment is.
No need to call Customer Service when we can offer you real-time details of
your shipments progress as it speeds through the DHL Network on the way
to its destination.
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 22/25
Challenges of DHL
� high customs costs.
� slow market.
� liberalization and under-developed distribution
channels.
� fragmented markets,
� political volatility,
� growing population with limited income,� language and communication issues and
� large socio-economic divisions within populations.
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 23/25
Advantages
� Strong brand name.
� Good freight forwarding.
� Strong networking.� Good time manager.
Group no. 4
8/7/2019 Doctor of Humane Letter
http://slidepdf.com/reader/full/doctor-of-humane-letter 24/25
Disadvantages
� Their valuation and claim process is vague and
not properly disclosed.
�More expensive.
� Lack in high technology.
Group no. 4