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EducationDIPLOMA | MAY 28, 2004 | NACOGDOCHES HIGH SCHOOL

· Chairman of H.O.S.A ( Health Occupations Students of America)

· Chairman of school Chorale, two years

Skills MANAGEMENT

· Started with Rent to Own business, and was promoted within to Sales Management on to occasions throughout employment

· Recognized customer service excellency

· Works in unofficial Human Resources of Local Hotel, recruiting, setting interviews, and submitting initial questions

· Provided daily sales information meetings to store team as Sale Manager/ Assistant Manager

Employment History

MEDICARE BILLING ACCOUNTANT | NACOGDOCHES MEMORIAL HOSPITAL | MAY 2015- JULY 2015

· Processed Claim Remits, Medicare Verification, Correct claims with incorrect charges

· Uses Billing and Coding regulations to correct claims, and remits.

· Audit Medical Record mistakes and communicate via intercompany email system to direct Records to correct person

PATIENT ACCESS REP II | CONIFER HEALTH SOLUTIONS| OCOTBER 2014- APRIL 2015

· Obtained medical record and insurance information from patient in Emergency Room, processed insurance verification and self-pay premium amounts, Utilized computer to scan ID and Insurance Cards, input information pertaining to ER visit pursuant to HIPPA guidelines, obtained signature for Advanced Directives and privacy forms, submitted reports to supervisor on Medicare privacy and procedures.

HOME HEALTH SERVICES AGENT | JORDAN HEALTH SERVICES | JULY 2013- OCTOBER 2014

· Provided assistance to disabled and Hospice patients, including but not limited to: Cleaning, cooking, assistance with bills, bathroom assistance, laundry, grocery shopping, feeding, fellowship, some overnight supervision of patient

· Part time supplemental income

FRONT DESK SERVICES REP | LQ MANAGEMENT LLC | JANUARY 2012- JULY 2015 ( 1 YEAR GAP IN BETWEEN EMPLOYMENT)

· Provided excellent customer service and satisfaction daily, offered options for reservations, and request’s, assisted general manager with billing and human resources, and provided office organization and updating with company forms for front desk department

· Provided assistance to Manager on scheduling interviews, asking probing questions to applicant, and reporting status’s of new employee.

· Responsible for training new employees in policy and procedure, protocol, and customer service activities, as well as job functions

· **Professional and Personal References available upon request

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