Student Regd. No

Course Code: DMGT501 Course Title: Operations Management

Date of Exam: 21 March Session 01:30-4:30

Time Allowed: 3 hours Max. Marks: 80

1. This paper contains 10 questions divided in two parts on 1 page. 2. Part A is compulsory. 3. In Part B (Questions 2 to 10), attempt any 6 questions out of 9. Attempt all parts of the

questions chosen. 4. The marks assigned to each question are shown at the end of each question in square brackets. 5. Answer all questions in serial order. 6. The student is required to attempt the question paper in English medium only.

Part -A

Q1.

a. Define Operations Management. b. What is CAD?

c. What is meant by Capacity Management?

d. What is Fixed Position Layout?

e. What is meant by Kaizen?

f. What is EOQ?

g. What are the benefits of Supply Chain Management?

h. What is meant by Decentralized Purchasing?

i. What is meant by JIT?

j. What is Six Sigma? (10x2=20)

Part-B

Q2. What is Plant layout and its types. Give one example of each type. Discuss the objectives of a good Plant Layout.

Q3. What is Supply Chain Management? Discuss the benefits of the Supply Chain Management.

Q4. Five samples of 4 observations have been taken. Use the sample data and construct U.C.L. and LCL for both the mean chart and range chart. Do you think the process is in control ?

(A2= .73, D4=2.28 D3=0) Sample 1 Sample 2 Sample 3 Sample 4 Sample 5 10.2 10.3 9.7 9.9 9.8 9.9 9.8 9.9 10.3 10.2 9.8 9.9 9.9 10.1 10.3

10.1 10.4 10.1 10.5 9.7

Q5. A company is planning to add a newline of pipes which will require building cost of $9000, variable cost would be $3.00 per pipe and the pipe is sold for $9.00 each. Calculate:

A. How many pipes must be sold in order to break even?

B. What should be the profit or loss if 600 pipes are made and sold in a month?

C. How many pipes must be sold to realise a profit of $5000?

D. If 2000 pipes can be sold and a profit target is $5000, what price should be charged ?

Q6. What is the Production Function? Discuss the role and Responsibilities of the Production Management.

Q7. What is Inventory management? What are the functions and objectives of inventory management? What are the requirements for effective Inventory Management?

Q8. What are the roles and responsibilities of an Operations Manager?

Q9. What is Productivity? What are the factors which affect productivity?

Q10. What are the factors that affect location decision? (6x10=60)

C