Division of Water Quality Management Wastewater Discharge ......17 STATE HOUSE STATION 106 HOGAN...
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PAUL R. LEPAGE PAUL MERCER GOVERNOR COMMISSIONER AUGUSTA BANGOR PORTLAND PRESQUE ISLE 17 STATE HOUSE STATION 106 HOGAN ROAD, SUITE 6 312 CANCO ROAD 1235 CENTRAL DRIVE, SKYWAY PARK AUGUSTA, MAINE 04333-0017 BANGOR, MAINE 04401 PORTLAND, MAINE 04103 PRESQUE ISLE, MAINE 04769 (207) 287-7688 FAX: (207) 287-7826 (207) 941-4570 FAX: (207) 941-4584 (207) 822-6300 FAX: (207) 822-6303 (207) 764-0477 FAX: (207) 760-3143 web site: www.maine.gov/dep STATE OF MAINE D EPARTMENT OF E NVIRONMENTAL P ROTECTION February 16, 2016 Division of Water Quality Management Wastewater Discharge Program Annual Customer Service Survey Results for 2015 The Maine Department of Environmental Protection Division of Water Quality Management regulates the discharge of wastewater to waters of the state through the Maine Pollutant Discharge Elimination System program (MEPDES) that implements the Clean Water Act, and the state Waste Discharge License program (WDL) that implements State law. In January 2016, a customer service survey was mailed to approximately 400 licensed dischargers to gather feedback on the Department’s performance in implementing these, and associated, programs. 95 surveys were returned to the Department. The results of those surveys are contained in this report. For additional information, please contact: Sincerely, BRIAN KAVANAH, Director Division of Water Quality Management Bureau of Water Quality Maine Department of Environmental Protection Station 17 Augusta, ME 04333 (207) 287-7700 [email protected] www.state.me.us/dep
Transcript of Division of Water Quality Management Wastewater Discharge ......17 STATE HOUSE STATION 106 HOGAN...
PAUL R. LEPAGE PAUL MERCER
GOVERNOR COMMISSIONER
AUGUSTA BANGOR PORTLAND PRESQUE ISLE17 STATE HOUSE STATION 106 HOGAN ROAD, SUITE 6 312 CANCO ROAD 1235 CENTRAL DRIVE, SKYWAY PARKAUGUSTA, MAINE 04333-0017 BANGOR, MAINE 04401 PORTLAND, MAINE 04103 PRESQUE ISLE, MAINE 04769(207) 287-7688 FAX: (207) 287-7826 (207) 941-4570 FAX: (207) 941-4584 (207) 822-6300 FAX: (207) 822-6303 (207) 764-0477 FAX: (207) 760-3143
web site: www.maine.gov/dep
STATE OF MAINE
D E P A R TM E N T O F
EN V I R O NM E N T A L P RO T E C T I O N
February 16, 2016
Division of Water Quality Management Wastewater Discharge Program
Annual Customer Service Survey Results for 2015
The Maine Department of Environmental Protection Division of Water Quality Management regulates the discharge of wastewater to waters of the state through the Maine Pollutant Discharge Elimination System program (MEPDES) that implements the Clean Water Act, and the state Waste Discharge License program (WDL) that implements State law. In January 2016, a customer service survey was mailed to approximately 400 licensed dischargers to gather feedback on the Department’s performance in implementing these, and associated, programs. 95 surveys were returned to the Department. The results of those surveys are contained in this report. For additional information, please contact: Sincerely,
BRIAN KAVANAH, Director Division of Water Quality Management Bureau of Water Quality Maine Department of Environmental Protection Station 17 Augusta, ME 04333 (207) 287-7700 [email protected] www.state.me.us/dep
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Permitting
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Permitting
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Compliance
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Compliance
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Technical Assistance
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Technical Assistance
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Enforcement
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Enforcement
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Enforcement
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Combined Sewer Overflow Program
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 Combined Sewer Overflow Program
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 State Revolving Loan Fund and Grant Program
Maine DEP – DWQM 2015 Survey Results
Wastewater Discharge Program Customer Service Survey Results
1/1/15 to 12/31/15 State Revolving Loan Fund and Grant Program
Maine DEP – DWQM 2015 Survey Results
