Distributed - of Systems and Teams (GOTO Copenhagen)
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Transcript of Distributed - of Systems and Teams (GOTO Copenhagen)
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@bridgetkromhout
distributed: of systems & teams
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@bridgetkromhout
lives: Minneapolis,
Minnesota
works: Pivotal
podcasts: Arrested DevOps
organizes: devopsdays
Bridget Kromhout
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@bridgetkromhout
traded oncall for more travel (similar effect on sleep)
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@bridgetkromhout
I live over 3000 km from the Pivotal San Francisco office. (Its probably definitely fine)
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@bridgetkromhout
especially as the whole team is distributed.
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@bridgetkromhout
distributed != remote
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@bridgetkromhout
The network is the computer. the office.
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@bridgetkromhout
The Wall of Confusion
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@bridgetkromhout
The Wall of Confusion
yolo nope
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@bridgetkromhout
the wall of confusion (cutaway view)
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@bridgetkromhout
practice empathy
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@bridgetkromhout
clear communication: set expectations
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@bridgetkromhout
non-violent communication & emotional literacy
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@bridgetkromhout
lower-bandwidth communication: more handshaking
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@bridgetkromhout
Screencapping PDFs is the new emailing PDFs.
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@bridgetkromhout
Common Ground and Coordination in Joint Activity Klein, Feltovich, Bradshaw, Woods (2004)
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@bridgetkromhout
Image credit: Vasa Museet
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@bridgetkromhout
#wontfix
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@bridgetkromhout
#wontfix
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@bridgetkromhout
Casey West
Durable communication exhibits the same characteristics as accidental, convenient communication in a co-located space. The powerful difference is how inclusive, transparent, and reliable it is.
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@bridgetkromhout
CA
CP AP
AvailabilityConsistency
Partition Tolerance
a partition is a time bound
on communication.Eric Brewer
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@bridgetkromhout
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@bridgetkromhout
Image credit: James Ernest
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@bridgetkromhout
architect for failure
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@bridgetkromhout
two-pizza silo
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@bridgetkromhout Image credit: Wikipedia
Any organization that designs a system will produce a design
whose structure is a copy of the organization's
communication structure.
Mel Conway
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@bridgetkromhout
tools: necessary but not sufficient
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@bridgetkromhout
synchronous
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@bridgetkromhout
asynchronous
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@bridgetkromhout
onboarding in person:
learning via
osmosis
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@bridgetkromhout
examine assumptions
Images from Kyle Kingsburys Jepsen project
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@bridgetkromhout
let your team know when youll be unavailable
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@bridgetkromhout
Misunderstandings happen.
Over-communicate. Its better than being hurt or angry for no reason.
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@bridgetkromhout
Be explicit about
actions & decisions.
Ask for help.
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@bridgetkromhout
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@bridgetkromhout
(not entirely surprising)disruption
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@bridgetkromhout
There is no talent shortage.
Andrew Clay Shafer
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@bridgetkromhout
distributed means flexible
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@bridgetkromhout
distributed teams as competitive advantage
Images from Martin Fowler, Remote versus Co-located Work
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@bridgetkromhout
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@bridgetkromhout
listen to that little voice
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@bridgetkromhout
Thanks!
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@bridgetkromhout
1. Kyle Kingsbury, Jepsen project: aphyr.com/tags/Jepsen
2. Eric Brewer, CAP Twelve Years Later: How the "Rules" Have Changed: www.infoq.com/articles/cap-twelve-years-later-how-the-rules-have-changed
3. Casey West, Durable Communication: caseywest.com/durable-communication/
4. Klein, Feltovich, Bradshaw, Woods: Common Ground and Coordination in Joint Activity: jeffreymbradshaw.us/publications/Common_Ground_Single.pdf
5. Marshall B. Rosenberg,Nonviolent Communication: A Language of Life: https://www.amazon.com/Nonviolent-Communication-Language-Life-Changing-Relationships-ebook/dp/B014OISVU4/
6. Andrew Clay Shafer, There is no talent shortage: youtube.com/watch?v=P_sWGl7MzhU
7. Martin Fowler, Remote versus Co-located Work: martinfowler.com/articles/remote-or-co-located.html
8. Mel Conway, Conways Law: melconway.com/Home/Conways_Law.html
References
http://aphyr.com/tags/Jepsenhttp://www.infoq.com/articles/cap-twelve-years-later-how-the-rules-have-changedhttp://caseywest.com/durable-communication/http://jeffreymbradshaw.us/publications/Common_Ground_Single.pdfhttps://www.amazon.com/Nonviolent-Communication-Language-Life-Changing-Relationships-ebook/dp/B014OISVU4/https://www.youtube.com/watch?v=P_sWGl7MzhUhttp://martinfowler.com/articles/remote-or-co-located.htmlhttp://www.melconway.com/Home/Conways_Law.html