Dissecting the Top 7 Trends Impacting HCM
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DISSECTING THE TOP 7 TRENDS IMPACTING HCM The Starr Conspiracy and Brandon Hall Group
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Watch the recording of the webinar here: http://www.youtube.com/watch?v=XtCU-4hyIbs And download the white paper here: http://ar.gy/stateofhcm We packed a ton of information into our Future of HCM white paper. We could’ve written a book, but we wanted you to actually read it. But now we’ve heard you loud and clear: You want more. More about HCM trends, more about the research, and more about what you can do to tackle these trends head-on as an HR technology provider. What you'll learn: — What research supports the trends impacting the future of HR — How solution categories are shifting due to larger tech trends — Why you should be proactive in facing these changes
Transcript of Dissecting the Top 7 Trends Impacting HCM
DISSECTINGTHE TOP 7 TRENDSIMPACTING HCMThe Starr Conspiracy and Brandon Hall Group
HOUSEKEEPING60 minutes
#HCMtrends
@StarrConspiracy
@BrandonHallGrp
PRESENTERS
LANCE HAUNEditor
The Starr Conspiracy
MICHAEL ROCHELLEChief Strategy Officer
Brandon Hall Group
#HCMtrends
It's an exciting time to be in the HCM market. Know the minds of your buyers to position your brand competitively.
#HCMtrends
TREND No. 1Legacy HCM systems and their uncertain certain future
#HCMtrends
Why are organizations still hesitant to abandon or upgrade their HCM systems now?
The cost on the balance sheet is low They've built systems around it There's familiarity with it
LEGACY HCM SYSTEMS AND THEIR UNCERTAIN CERTAIN FUTURE
#HCMtrends
"WE'RE NOT IN A POSITION TOTAKE ON THE COSTS AND PAINOF TRANSITION NOW."
#HCMtrends
1. Cloud migration2. Integration solutions3. Data harvesting and standardization4. Specialized functionality5. Incentives to upgrade
WHAT ARE HCM SYSTEMS BUYERS LOOKING FOR?
#HCMtrends
Consulting
Education
Finance
Government
Healthcare
Other
NO RESPONSE
PLAN TO CONSOLIDATETO A SINGLE HR SYSTEM
PLAN TO CONSOLIDATE TO2-3 INTEGRATED PLATFORMS
PLAN TO PURCHASEBEST-IN-BREED HR TECH
NO STRATEGY OR PLAN
WHAT IS YOUR CURRENT APPROACH TO HR TECHNOLOGY PURCHASES?
#HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012.
IMPACT OF SYSTEM DECISIONS
#HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012.
58% of organizations with no succession or career planning tools have more than half of their KPIs moving in the negative direction, engagement scores moving in the negative direction, and voluntary turnover going up.
Manual approaches don’t trend with worse or better KPIs — but organizations with manual tools have a wider range of KPI directions — where an integrated system is more consistently associated with higher KPIs.
KPIs THAT ARE CONSISTENTLY TRENDING UP ARE ALIGNED WITH THESE FEATURES:
#HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012.
59%Tools to help managers identify development needs and strengths
56%Tools to help employees identify development needs and strengths
35%Links to objective assessment tools
34%Coaches and mentors
32%Step-by-step guide for employees on OTJ activities
30%Step-by-step guides for managers on helping employees with OTJ
50%Formal training links
39%Employee progress reports
37%OTJ completion tracking
TREND No. 2HR technology pain points that every HCM provider has a stake in fixing
#HCMtrends
NEARLY 50% OF ORGANIZATIONS ARE NOT SATISFIED WITH THEIR CURRENT LEARNING/TALENT/HR TECHNOLOGY.
#HCMtrends
EASY STEPS YOU CAN TAKE TO AVOID DISSATISFIED HR BUYERS:
#HCMtrends
No. 1Help HR develop a list of critical system requirements based on stakeholder needs
EASY STEPS YOU CAN TAKE TO AVOID DISSATISFIED HR BUYERS:
#HCMtrends
No. 2Ask HR to develop use cases to help you understand what is most important
EASY STEPS YOU CAN TAKE TO AVOID DISSATISFIED HR BUYERS:
#HCMtrends
No. 3Set up test systems
WHY DO YOU WANT TO REPLACE YOUR CURRENT LEARNING MANAGEMENT SYSTEM?
#HCMtrendsBrandon Hall Group. LMS Trends Survey. 2012.
26.7%Platform lacks reportingfeatures we need
24.1%System is difficult to use
19.8%Poor support from vendor
25.9%System appears outdated
WHAT ARE YOUR MOST IMPORTANT CRITERIA FOR A NEW LEARNING MANAGEMENT SYSTEM?
#HCMtrendsBrandon Hall Group. LMS Trends Survey. 2012.
40.1%Reporting features
27.9%Ease of use
16.3%Cost
32.7%Integration with enterprise software
TREND No. 3The rise of contextual computing
#HCMtrends
THE FUTURE IS BIGGER THANBIG DATA AND MOBILE —IT'S CONTEXTUAL COMPUTING.
#HCMtrends
It's not just about you and your products anymore
It's about enabling your users
It's about more than "the system"
WHAT DOES CONTEXTUAL COMPUTING MEAN FOR YOU?
#HCMtrends
Computers monitoring production capability automatically text or email when capacity demands more workers
Your computer or tablet pulls up files and tasks based on who’s attending the meeting you’re in
Your phone automatically forwards your phone calls if you accidentally leave it at the office
FUTURE-STATE EXAMPLES OF CONTEXTUAL COMPUTING:
#HCMtrends
TREND No. 4Rethinking performance management
systems (again ...)
#HCMtrends
#HCMtrends
More than 70% of organizations said they had some form of technology in place to handle performance management processes ...
Yet less than 50% of those sameorganizations felt performance management
feedback was highly effective.
#HCMtrends
WHY DO ORGANIZATIONS CONTINUE TO CHASE
THE HOLY GRAIL OF PERFORMANCE
MANAGEMENT WHILE THE PROCESS AND TOOLS
CONTINUE TO BE SOME OF THE MOST-HATED
HR OUTPUTS OF ALL TIME?
HOW ARE INDIVIDUAL DEVELOPMENT PLANS MANAGED IN YOUR ORGANIZATION?
#HCMtrendsBrandon Hall Group. Employee Development and Performance Survey. 2012.
10.9%As part of a stand-alone automated LMS
14.3%We have no tools or processes
33.2%Manually, with paper-based tools
18.0%As part of an integrated talent management system
6.5%Other
17.1%As part of a stand-alone automated performance management system
1. Real-time performance tracking2. Fluid goal-alignment tools3. Incentives for feedback4. Changing perceptions of performance
WHAT WILL TOMORROW'S PERFORMANCE MANAGEMENT SYSTEMS NEED?
#HCMtrends
TREND No. 5Provocative, forward-thinking solutions
for the talent shortage
#HCMtrends
#HCMtrends
THERE’S NO TALENT SHORTAGE.There's a shortage of talent with
specific skills to meetspecific business needs.
1. Employee referral programs2. Earlier college recruiting3. Increased internships4. Talent retention5. Acqui-hiring6. Social and mobile recruiting7. A focus on aptitude
VENDORS CAN HELP HR FIGHT BACK BY UNDERSTANDING THESE STRATEGIES:
#HCMtrends
#HCMtrends
SOLUTIONS ARE THE REAL SCARCITY.How can you attract, retain, and get
the most from your best employees?
2 of those 3 havenothing to do with recruiting.
TREND No. 6The rise of next-generation
talent acquisition tools
#HCMtrends
TALENT ACQUISITION HAS DRIVEN INNOVATION IN THE HCM SPACE FOR TWO DECADES.
#HCMtrends
1. Sourcing 2.02. New assessment approaches3. Mobile-enabled recruiting
HERE'S WHAT TALENT ACQUISITION PROVIDERS DID RIGHT:
#HCMtrends
Passive capture of skills and experience
Predictive capabilities that allow proactive recruiting
Features that go beyond assessment and interview selection methodologies
TALENT ACQUISITION PROVIDERS ARE ADDING AND IMPROVING:
#HCMtrends
TREND No. 7The consumerification of HR technology
#HCMtrends
THE SUCCESS OF EMPLOYEE-FACING TOOLS IS HEAVILY DEPENDENT ON AN ACTIVE AND ENGAGED WORKFORCE.
#HCMtrends
1. Recruit champions2. Reward desired behaviors3. Promote best practices
HOW TO DRIVE CUSTOMER ADOPTION AND USER ENGAGEMENT:
#HCMtrends
#HCMtrends
WHY?At some point, the employee user’s power and influence
over whether a piece of technology stays or goesis going to be more powerful than
the person with the actual purchasing power.
WHAT'S NEXT?
#HCMtrends
AR.GY/STATEOFHCM
#HCMtrends
THE FUTURE OF HCM WHITE PAPER
QUESTIONS?
#HCMtrends
GET IN TOUCH
THE STARR CONSPIRACYthestarrconspiracy.com
BRANDON HALL GROUPbrandonhall.com
#HCMtrends
THANK YOU
#HCMtrends
