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Dispatch Beyond BoundariesHow Avtec and AT&T Are Transforming the Energy

Communications Landscape

The Webinar Will Begin Shortly

Dispatch Beyond BoundariesHow Avtec and AT&T Are Transforming the Energy

Communications Landscape

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Housekeeping Items

We’ll be recording the webinar for

future on-demand access.

An email will be sent to all registrants

with a link to access the recording.

Please post questions for the

speakers in the chat area

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About Our Collaboration

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Webinar’s Speakers

Christian CroweAT&TMobile Field Solutions Consultant Manager

Kevin SumrellAvtecVice President of Sales, Energy Markets

Enhanced Command & Control (Augmenting C&C with AT&T’s Enhanced Push-ToTalk)

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Helping Solve Communication Challenges

• Limited Mobility/Coverage • Fixed Channel Capacity• Redundancy• Lifecycle Maintenance/End of Life • Security • Interoperability • Complexities and Expenses• Migration Difficulties• Operational Expenses• Staff Competencies

Even the Best LMR Systems Have Limitations:

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• LMR communications have historically been focused on a specific group of field personnel,

• Dedicated infrastructure has a recurring cost, adding subscribers or repeaters increases overhead,

• Device cost and system capacity have prohibited increased participation and access,

• LMR has it’s boundaries, depending on geography, terrain, tower locations, etc.

• System expansion is complex, new towers, network connectivity, microwave, civil work, etc.,

• New spectrum is ever more challenging,• Devices serve a single function, in a multi-tasking world.

Energy Market LMR Paradigm Shift

But, every Utility will tell you the LMR system is there when we need it!

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To what extent is your agency/company using PTT over Cellular today?

Poll

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Multitude of Voice Communication ChoicesDigital Mobile Radio ICOM IDASKenwood NEXEDGEMotorola IP Site ConnectMotorola Linked Capacity PlusMotorola Connect PlusMotorola Capacity MAXSimoco DMR Tier IIITait DMR Tier II/IIILeonardo (Selex) Tier II/III

PTT over CellularAT&T Enhanced PTT*Sprint Direct ConnectKodiak InstaPoC

P25 (CSSI / DFSI)Airbus DS P25 CSSIEtherstack P25 CSSITait P25 DFSI & CSSIMotorola P25 CSSIHarris P25 CSSICodan P25 DFSIRIC-M DFSI (ASTRO P25)

SIP-based IP TelephonyAvaya Aura Communications ManagerCisco Unified Communications ManagerNEC Universe

*Wireless

Legacy RadioConventional AnalogSerial Controlled Mobile RadiosSmartNet/SmartZoneEDACs/Opensky

Traditional Telephony POTS (Plain Old Telephone)ARD’s (Ringdowns)T1-PRIE&M

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Nationwide AT&T Dispatch Network

IP Based Dispatch Network

Leveraging Integrated Layers of Communications

Land Mobile Radio Systems

Primary, day-to-day communications both group and private calls.

• Emerging as daily use tool for typical business,

• Lower cost of entry increasing adoption for access/use,

• Coverage density makes more reliable in many areas…

• Critical switching, load distribution/balancing and storm response events,

• Backup to cellular when major power disruptions occur…

Critical, event based Communications.

• Core of Dispatch Communications

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How familiar were you with integration of PTT over Cellular into a Dispatch Console system?

Poll

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Convergence of Critical Communications

• A Highly Scalable and Extensible Tool for Business and Mission Critical Communications

• Integrating Advanced Radio, Enhanced Telephony, Intercom, Location Services, Text…

• Highly Configurable and Portable User Interface Providing Complete Access From Anywhere

• Designed to operate 24x7x365 with no downtime

The Dispatch Console System

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• Voice Dispatch (Individual & Group/Channel Communications)

• Telephone Line Inbound/Outbound Calling• Call Queuing and Auto-Answer/Hold• Simul-Select (Simultaneously Transmit on Multiple

Technologies to Multiple Groups/Channels)• Patching/Conferencing: Groups/Channels, Individuals,

PSTN, Cell• Activity Logging/Auditing • Voice Recording (Instant Recall and Archival Logging)• Emergency Call Management• Alert Tone Generation • Video Monitoring and Facility Control • Inter Console Communication

Common Dispatch Functions

Now Extended to Include AT&T’s National Dispatch Service

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• Convergence of Technologies – LMR, Telephony and Broadband– Stay agnostic enabling BYOD– Voice, Video, Data & Messaging

• Consolidation of Workforces– Dispatch Operations Centers and/or Functions

• Standards Based Solutions– P25 CSSI, DMR AIS, SIP

• Resiliency & Flexibility– Corporate Network Compliance, Geo-Diverse

Redundancy, Anywhere Access• Productivity

– Awareness & Collaboration

We’re Listening to our Customers

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Operational Use Case Examples

Federal, State & Local Public

Safety

Manufacturing Healthcare Higher Education Transportation Hospitality, Gaming, Events

Three State Electric/Gas Utility Example

PSC PSC Backup MCC Gas

PRU Backup

BCC Gas

MCCScout Consoles

22 Positions

MulticastEnabled

MCC Data Room

OutpostsQty-9

(17 Ports)

MulticastEnabled

Scout Consoles10 Positions

PSC LAN

VerintRecorder

SelexDMR System


MulticastEnabled

DMR Control Station

Radios-Qty 9

Selex DMRWireline

VPGate 1A

UCM

Outposts(17 Ports)

VerintRecorder

DMR Control Station

Radios -Qty 9

Selex DMRWireline

VPGate 1BUCM

BCC LANMCC LAN

Scout Console1 Position

MulticastEnabled


PSC LAN MulticastEnabled


MCC LAN

MulticastEnabled


BCC LAN

PRU LAN

UCM

DMR Control Station

Radios – Qty 5

Outposts(5 Ports)

Admin

Cisco T1Gateway

Cisco T1Gateway

CorporateWAN

Cisco T1Gateway

Cisco T1Gateway

Cisco T1Gateway

Cisco T1Gateway

BCCBCC Data Room

IBCC

VerintRecorder

VerintRecorder

VerintRecorder

VPGate 2A VPGate 2B

ESCC

BCC EVAC – 1580 SOC

VPGate 1A

Verint IPRecorder


ScoutAdmin

ESCCCLAN

MulticastEnabled

ESCC Data Room

OutpostsQty-33

SIP

UCMFXO

Gateways

ARD’s

BCCLAN

MulticastEnabled


MulticastEnabled


VPGate 1B

SIP

UCM

EVACLAN

EVAC Data Room

CorporateWAN

SOCLAN

MulticastEnabled


Scout ConsolesCSD - 4 Positions

SOC

METER GAS

MAIN EOC

Backup EOC1 Backup EOC2 Backup EOC3

West EOC SOC

VPGate1

Verint IPRecorder


ScoutAdmin

SOCLAN

MulticastEnabled

SOC Data Room

OutpostsQty-62

SIP

UCMFXO

Gateways

ARD’s

METERLAN

MulticastEnabled


MPT-1327

VPGate6

CorporateWAN

GASLAN

MulticastEnabled


MEOCLAN

MulticastEnabled

Scout Console1 Position

EOC1LAN

MulticastEnabled


EOC2LAN

MulticastEnabled


EOC3LAN

MulticastEnabled


West SOCLAN

MulticastEnabled


Remote/Portable Scout Consoles

4 Positions

• Three separate dispatch systems,

• Three unique LMR systems,

• Multiple and varying business units within each state,

• One Company

• AT&T EPTT spans all three states, enabling territory wide, consistent, and easily accessible communication

AT&TEPTT

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Your Top 10 C&C Challenges Solved

Mobility/Coverage greatly enhanced

Channel capacity increased through offloading

Redundancy through a System of Systems

Fixed Capabilities – Broadband Devices

Lifecycle Maintenance/End of Life – Ever-greening

Security is Built-in

Interoperability is a Natural Byproduct

Complexities and Expenses Reduced

Productivity Improvements

Improved Disaster Preparedness & Management

© 2016 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Next GenerationPush-to-Talk CommunicationsAT&T Enhanced Push-to-Talk

Christian Crowe, Mobile Field Solutions Consultant ManagerSeptember 26, 2017

AGENDA

© 2016 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.20

Introductions

Market Trends

AT&T Enhanced Push-to-Talk Solution

LTE To LMR Interoperability

Q/A

Presentation title here—edit on Slide Master


A shifting technology roadmap

Narrowband Broadband Cellular

+ + =



What are the key factors driving LMR augmentation?

0% 10% 20% 30% 40% 50% 60%

Fragmentation of communications technologies

Changing organizational structure

Future proofing frontline worker communications solutions

Cost of LMR/PMR radios

Communication cost reduction initiatives

Cost of maintaining legacy LMR/PMR equipment and infrastructure

Demand for broadband data applications

Increase in the number of PTT communications users

Source: VDC Research

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For interoperability between your LMR network and PoCnetwork, what solution have you taken or will be taking?

Poll



What does PTT on LTE deliver?

Lower TCO via augmentation

Reduced complexity

Expansion of coverage & capacity

End of life

+ =



AT&T Enhanced Push-to-Talk features

• Sub-second latency • Fast call setup times • View real-time

presence/status of your users

• 1000 contacts / 250 users per talkgroup/100 talkgroups

• Supervisory override functionality

• Talkgroup Scanning• QoS (DTM)

• Instant Alerts, Voice Dispatch, Monitor

• Talk Group Scanning• Locate Fleet

Members• Record Conversations• 1-to-1; One-to-Many;

One-Way Group Call• Presence & Status• Ad-hoc reporting,

History logs• Broadcast Calling

• User-friendlyCAT

• Flexible Control• Supports large

contact lists & talk groups

• Web Browser Simplicity

• Lockdown & Manage AT&T EPTT Devices & Apps

• Real-Time Sync

• Mobile broadband data capabilities over nationwide 4G LTE, 4G HSPA+, 3G, and Wi-Fi network

• AES 256 • FIPS 140-2• Donor Interop• IP Interop CSSI• RoIP & ISSI

• Widest range of devices including rugged/non-rugged Android™, Apple iOS™

• 4G LTE Feature Phones, and Intrinsically Safe Devices

• Android & iOS Tablets• Non-voice,

Wi-Fi Devices• Cross Carrier

Superior user experience

Broadportfolio

IntegratedDispatch

Corporate Admin Tool (CAT)

Interoperability & network



AT&T Enhanced Push-to-Talk ecosystem

Standards based interoperability and APIs• LMR interoperability• Web APIs• Mobile APIs

Integrated solutions• Mobile Resource Management including

AT&T Fleet Complete and AT&T Workforce Manager• AT&T Dynamic Traffic Management• Integrated Dispatch

Devices and accessories• Rugged, non-rugged and intrinsically safe• Feature phones, smartphones, mobile computers

and tablets• Accessories for every device type and work need

Integratedsolutions

Accessories

Dynamic TrafficManagement

Mobile ResourceManagement

Integrated Dispatch Console

Smartphone

Tablet

Feature Phone

Desktop & Dispatch

Vehicle & Mobile

Wearables

LMR / PMR Interop

Web APIs

AT&T EnhancedPush-to-Talkecosystem

MobileComputer

Mobile APIs

Interoperability and APIs

Devices



How it works?

Managed LTE LMR interoperability

Customer premises

Enhanced Push-to-Talk

Customer LMR

Network

AVTEC Console

AT&T VPN

Highly secureIP Cloud

AT&T network

0

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What kind of radio system do you have in place today?

Poll



The AT&T solution

LTE LMR interoperability includes EPTT Client

EPTT Device

EPTT Service

AT&T Dynamic Traffic Management

Wireline Service for Interoperability (IP backhaul)

Interoperability Gateway

Accessory & Hardware Ecosystem

End to End Managed Network Services

End to End Solution Support

We are the only provider offering a totally Integrated & managed offering. Other carriers or solution providers must piece together a solution.

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Christian Crowe, Mobile Field Solutions Consultant Manager, AT&T | [email protected] Sumrell, Vice President of Sales, Energy Markets, Avtec | [email protected]

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