Dish vs DirecTV
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Transcript of Dish vs DirecTV
VS
History
• 1962: The first satellite TV launched• 1994: DirecTV launched by Hughes Electronics• 1996: Dish begins operations• March 2012: Dish unveils the Hopper• October 2012: DirecTV
releases the Genie• 2013: Dish incorporates
Sling into the Hopper
Similarities
• Satellite-based television providers• Higher customer satisfaction than any cable
company*
• Fewer outages than the cable companies *
• Provide DVR hardware– Hopper– Genie
• * According to a J.D. Power study:• http://www.jdpower.com/consumer-ratings/telecom/ratings/909201679/2013-Residential+Wireline+Television+Service+Satisfactio
n+Study/index.htm
Hardware
The Hopper
• Skip commercials with Autohop• 2 TB capacity• Up to 6 recordings at a time• 15,000 IPVOD titles• Free Upgrade with “America’s
Top 120” or higher ($49.99/mo)
The Genie
• Speed up commercials• 1 TB capacity• Up to 5 recordings at a time• 7,000 IPVOD titles• Free Upgrade with
“Entertainment” or higher ($54.99/mo)
Both offers require 24 month commitment and credit qualification
Services
• Customer Service: Ranked #1 by JD Power and Associates
• Sling – Watch live TV and DVR recordings on any device anywhere in the world
• NFL Network/NFL RedZone available
• FlexTV – No contract, no credit score, no credit card required
• Customer Service: Better than all cable companies
• DirecTV everywhere – Watch live TV and DVR on any device in your home
• NFL Network/NFL RedZone, NFL Sunday Ticket available
• Phone app with voice recognition
http://www.jdpower.com/consumer-ratings/telecom/ratings/909201679/2013-Residential+Wireline+Television+Service+Satisfaction+Study/index.htm
Price
• Most affordable– $19.99/mo
• Most popular – $39.99/mo– 220+ channels
• Top package– $89.99/mo– 300+ channels
• Most affordable– $29.99/mo
• Most popular– $39.99/mo– 205+ channels
• Top package– $91.99/mo– 285+ channels
Typically 12 month promo pricing
Final Recommendation