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    2007 Cisco Systems, Inc. All rights reserved. Cisco Public 1Version 4.0

    Personal Computers

    and Applications

    Networking for Home and Small Businesses

    Chapter 1

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    Objectives Identify the purpose and uses of personal computers

    and describe local and network applications.

    Compare and contrast different types of computingdevices.

    Explain the binary representation of data.

    Determine appropriate components and peripheraldevices to meet requirements.

    Install, verify, and upgrade computer components andperipherals.

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    Purpose and Uses of Personal Computers Multiple uses for computers

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    Purpose and Uses of Personal Computers Common local and network applications

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    Computer Applications

    Business/Industry

    Educational tools or for use by the legal profession

    General Use

    Local stored on the hard drive of the computer

    Network designed to run over a network

    E-mail

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    Types of Computing Devices Different types of Computers

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    Features of Servers High performance computers used in businesses and

    other organizations to provide services to end users orclients

    Services that need to be available to users at all times

    Often contain redundant parts to prevent failure ordowntime

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    Portable Devices

    Laptops or notebooks

    Can be attached to a docking station

    Allows users to utilize a larger monitor or other external devices

    PDA (personal digital assistant)

    Handheld or palmtop

    Small devices that provide storage for calendars and otherinformation

    Portability is the key to always having access

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    Binary Representation of Data Digital (binary) representation of various common forms

    of data Base 2 number system

    Bit an individual binary digit

    Each bit can have only two possible states on or off or 0 and 1

    A group of 8 bits is a byte

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    Binary Representation of Data Convert approximately between bits, bytes, Kilobytes,

    Megabytes, and Gigabytes

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    Binary Representation of Data Measuring speed, resolution and frequency

    Data transfer time is measured in bits per second

    bps with a lower case b - bps

    Bytes per second is with an upper case B - Bps

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    Determining Appropriate Components andPeripheral Devices

    These comparisons are based on the level ofknowledge of the user

    Preassembled Computer

    Advantages:

    Lower cost

    Adequate to perform most applications

    No waiting period for assembly

    Typically used by less knowledgeable consumers who do not require special needs

    Disadvantages: Often lack the performance level that can be obtained from custom built

    computers

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    Determining Appropriate Componentsand Peripheral Devices

    Custom Built Computer

    Advantages:

    The end-user can specify exact components that meet user needs

    Generally support higher performance applications such as graphics, gaming, andserver applications

    Disadvantages:

    Generally more costly than a preassembled device

    Longer waiting periods for assembly

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    Determining Appropriate Components andPeripheral Devices

    Motherboard

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    Determining Appropriate Components andPeripheral Devices

    Central Processing Unit (CPU)

    the nerve center of thecomputer

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    Determining Appropriate Components andPeripheral Devices

    Random Access Memory (RAM)More is always better since many current computers can runmultiple applications simultaneously

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    Determining Appropriate Components andPeripheral Devices

    Adapter cards add functionality to a computer system

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    Adapter Cards

    NIC network interface card is key for our purposes

    Enables a computer system to exchange informationwith other systems on a local or wide area network

    The speed of the network and the type of networkdetermine what type of NIC is needed

    Ethernet is currently the most common network

    technology

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    Determining Appropriate Components andPeripheral Devices

    Storage Devices and Requirements

    Hard disk drives are the main storage medium found inalmost all computers including servers, desktops andlaptops

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    Determining Appropriate Components andPeripheral Devices

    Peripheral device purposes and requirements

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    Determining Appropriate Components andPeripheral Devices

    Cases and Power supplies

    Importance of Surge Protectors and UPS

    Surge suppressors are designed to remove voltage spikes frompower lines to prevent them from damaging a computer

    UPS provide backup power to the system without interruptionThey are designed to give the user enough time to properly shutthe computer down.

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    Install, Verify and Upgrade Components andPeripherals

    Computer Repair Best Practices

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    Safety and Best Practices

    First on the list is use a grounding strap

    ESD or electro-static discharge can cause catastrophicfailures

    ESD can also cause intermittent failures which are verydifficult to troubleshoot and correct

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    Install, Verify and Upgrade Components andPeripherals

    Connect Computer System components and verifyoperation

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    Verifying Operation of Components

    Newer components and operating systems are able todynamically assign system resources.

    Auto detect or Plug and play

    Older devices may need to have the resourcesmanually set through software configuration

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    Install, Verify and Upgrade Components andPeripherals

    Installing Peripherals and Verifying Operation

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    Installing Peripherals

    Connect the peripheral to the host with the appropriatecable

    Install the appropriate driver

    To troubleshoot

    Verify that cables are properly connected PBI

    That the device is powered on

    Use self test functions of the device itself

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    Summary Computers are used all over the world and in all types of

    environments including: government, medical, education,manufacturing, legal and leisure.

    There are many different types of computers available including:Mainframes, Servers, Desktop PCs, Workstations, Laptops andHand-held portable devices.

    Data is represented by binary digits (bits) organized into bytes (B),kilobytes (kB ), megabytes (MB), gigabytes (GB), and terabytes(TB). Data transfer rates are measured by bits per second.Computer screen resolution is measured in pixels. Analogfrequencies, wireless transmissions and radio frequencies aremeasured in Hertz.

    Things to consider when purchasing a computer: Motherboard,

    CPU, RAM, Adapter Cards, Storage, Peripherals, UPS, SurgeSuppressors

    Computers are a collection of very complex components andperipherals. Safety procedures must be followed when workinginside a computer, both to protect the equipment and prevent harmto the technician.

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    Key terms

    General use software

    Industry specific software

    Docking station

    Hertz

    RAM

    NIC

    Surge suppressor

    UPS

    CPU

    Resource assignments

    Bit

    Byte

    binary

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