Presentation

Conversation Analysis

Discourse analysis (DA), or discourse studies, is a general

Term for a number of approaches to analyzing written,

vocal, or sign language use or any

significant semiotic event.

Data Categorization

The data taken for analysis is naturally occurring

dialogue on phone.

It is between two strangers who happen to become

known due to a wrong call.

Ameer calls his friend Majid and did not recognize the

voice. In fact the Majid whom Ameer calls is not the one

who is Ameer’s friend.

This wrong call happen to become known as Majid

introduces himself to Ameer and he agrees to become

his customer as Majid ahmed is a sales manager of Jazz

and Ameer agrees to buy connection from him.

The phone conversation lasts for 1min 14 sec.

Features of Discourse analysis

used in the dialogue

Turn taking

Adjacency pair

Repetition

Grice maxims

Flouting of maxims

Repair

Pauses

Data Analysis

Turn Taking:

Turn-taking refers to the process by which people

In a conversation decide who is to speak next.

Total number of turns taken in this conversation

are 17. 9 by speaker A Majid and and 8 by speaker

B Ameer.

i.e.

Majid: Hello! A.O.A!

Ameer: Walikum Salam! Kesy hoo aap?

Adjacency pair:

The speaker’s follows the adjacency pair as they know

what comes after what like greeting follows greeting,

questions follows the response and requests follows

acceptance.

i.e. Majid: Hello! A.O.A!

Ameer: Walikum Salam!

Ameer: Ok bhai ALLAH HAFIZ.

Majid: ALLAH HAFIZ.

Repetition:

The repetition of words occur in conversation.

i.e.

Ameer: kiaaaa???? y 5169958 nhi hy ?

Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis

say baat krni hy ?

Maxims:Grice maxims are followed in this conversation.

Here maxims of quantity and quality and relevance are followed.

Ameer: Array haan! Yaad aaaia.. phr to aap meri mdad kr skty hoo.

Main apko bussines de skta hoon. Mujy ek adad jazz connection ki

zrort hai. Ap mujy de skty ho?

Majid: Array wah……. Yeh wrong number ab shad bussines number

main badl gaia hy. Apko zati estmal k liay number chahiy? Agr aap

mery 5 connection bikwa do gy to 1 number muft dy skta hoon.

Ameer: Bhtr jnab! Main ne yeh wrong number note kr lia hy. Bad

main rabta kroon ga.

Flouting of Maxim:

Here both speakers flouts the maxim of manner as they

both were not clear about whom they were talking.

Ameer: kiaaaa???? y 5169958 nhi hy ?

Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis

say baat krni hy ?

Ameer: Mujy Mr majid aziz say baat krni hy .

Majid: Nhi main majid aziz nhi hoon main to majid

ahmed hoon . ye majid aziz sahb kia krty hain?

Repair:

Repair is present in the conversation. As one speaker

corrects the other.

Ameer: kiaaaa???? y 5169958 nhi hy ?

Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis

say baat krni hy ?

Pauses:

Pauses are present in the conversation. As Majid makes

pause because he is trying to recognize the voice of the

caller.

Ameer: Main apko kafi dair baad phone kr rha hoon.

Mery piary maji! Kya ho rha hai Ajkal.

Majid: kya mtlb? Main koi maji shaji nhi hoon…….

Main majid Ahmed hoon. Ap ne Kahan phone kia hy ?

kis numbr pr ring kiii hy ?

Conclusion

A good conversation follows all the

maxims

And manners of discourse. The

conversation

analyzed above was ambiguous at first as

it

Was a wrong call but become known as

this

Wrong call appears to be helpful to both

the

speakers. The conversation lacks the

feature of

References

http://www.tlumaczenia-

angielski.info/linguistics/discourse.htm

http://www.apnaorg.com/research-papers/zulfiqar-1/

http://www.questia.com/library/communication/languag

e-and-linguistics/linguistics/discourse-analysis

http://grammar.about.com/od/d/g/discanalysisterm.htm

Appendix

Dialogue

Conversation of wrong Number:

(Ameer apny phone say ek number milata hy)

Majid: Hello! A.O.A!

Ameer: Walikum Salam! Kesy hoo aap?

Majid: Main theak hoon . apka shukriaa… or ap kesy hoo?

Ameer: Main apko kafi dair baad phone kr rha hoon. Mery piarymaji! Kya

ho rha hai Ajkal.

Majid: kya mtlb? Main koi maji shaji nhi hoon……. Main majidAhmed hoon. Ap ne Kahan phone kia hy ? kis numbr pr ring kiii hy?

Ameer: kiaaaa???? y 5169958 nhi hy ?

Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis say baat krni hy ?

Ameer: Mujy Mr majid aziz say baat krni hy .

Majid: Nhi main majid aziz nhi hoon main to majid ahmed hoon . ye majid aziz sahb

kia krty hain?

Ameer: Ye P n G main sales man hy kiaa aap janty hy?

Majid: Sorry mera P n G ya majid aziz say koi taluq nhi hy. Main to moblink Jazz

main sales officer hoon.

Ameer: Array haan! Yaad aaaia.. phr to aap meri mdad kr skty hoo. Main apko bussines

de skta hoon. Mujy ek adad jazz connection ki zrort hai. Ap mujy de skty ho?

Majid: Array wah……. Yeh wrong number ab shad bussines number main badl gaia

hy. Apko zati estmal k liay number chahiy? Agr aap mery 5 connection bikwa

Do gy to 1 number muft dy skta hoon.

Ameer: Bhtr jnab! Main ne yeh wrong number note kr lia hy. Bad main rabta kroon ga.

Majid: Sai hay bhtr janab.

Ameer: Ok bhai ALLAH HAFIZ.

Majid: ALLAH HAFIZ.