Disclaimer - VMwaredownload3.vmware.com/vmworld/2014/downloads/session-pdfs/PA… · Disclaimer...
Transcript of Disclaimer - VMwaredownload3.vmware.com/vmworld/2014/downloads/session-pdfs/PA… · Disclaimer...
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Disclaimer
• This presentation may contain product features that are currently under development.
• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.
• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.
• Technical feasibility and market demand will affect final delivery.
• Pricing and packaging for any new technologies or features discussed or presented have not been determined.
CONFIDENTIAL 2
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Hervé ClementSr. Manager, Partner GTM Readiness, SDDC
CONFIDENTIAL4
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In this Session…
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3 SDDC Tools which can make a difference
ENGAGE
With CUSTOMER
EXTEND the OPPORTUNITY
with PoC
DELIVER
What you SOLD
vSphere
Optimization
Assessment
SDDC
Deployment
Toolkit
Professional
Services IP
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Engage
vSphere Optimization Assessment
Install Show Sell
Cost Savings
Application Performance
Capacity Planning
Showing the Value of Software-Defined Datacenter
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How Does the Optimization Assessment Work?
CONFIDENTIAL 8
www.vmware.com/go/vsphereoptimization
Four Easy Steps:
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One-Stop Shop on Partner Central
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• Program overview video
• Overview flyer
• Technical Training
• Call script
• Email campaigns
• Customer Assets
• And more…….
All That You Need
For Success
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Intelligent/Operational Dashboard Shows Value
Immediate
ProblemsFuture Problems
Opportunities
to Optimize
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vSphere Optimization Assessment Report
20-page customizable report template with:
– Executive Summary with customer challenges
– Explanations and screenshots of key metrics and reports
– Recommendations to partners for how to populate template and more
NEW!
– VOA report now includes vRealizeTM Operations InsightTM
for deeper visibility and control
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“Easiest deal I’ve ever closed.”
Partner closed a $60K
vSOM deal in three weeks
using the VOA
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Tom StephensPrincipal Technical Marketing Manager, SDDC Suite
CONFIDENTIAL13
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3 SDDC Tools which can make a difference
ENGAGE
With CUSTOMER
EXTEND the OPPORTUNITY
with PoC
DELIVER
What you SOLD
vSphere
Optimization
Assessment
SDDC
Deployment
Toolkit
Professional
Services IP
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The SDDC Deployment Toolkit…
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Common Questions about the SDDC Deployment Toolkit
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• Where can I get it?
• Are we planning on giving this to customers?
• I wish…
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David PercySr. Director, Professional Services Engineering
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3 SDDC Tools which can make a difference
ENGAGE
With CUSTOMER
EXTEND the OPPORTUNITY
with PoC
DELIVER
What you SOLD
vSphere
Optimization
Assessment
SDDC
Deployment
Toolkit
Professional
Services IP
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Standardised Professional ServicesAnother Tool In The Toolbelt
David Percy
Wednesday 15 Oct 2014
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Agenda
1 Who is Professional Services Engineering?
2 Why Is This Necessary?
3 What Are Our Current Offerings?
4 How Do We Create It?
5 What Are Our Current Offerings (part II)?
6 How Do You Get It?
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Agenda
1 Who is Professional Services Engineering?
2 Why Is This Necessary?
3 What Are Our Current Offerings?
4 How Do We Create It?
5 What Are Our Current Offerings (part II)?
6 How Do You Get It?
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Who Is Professional Services Engineering?
• Dedicated, global team focused on best practices, standards and methodologies
• Corporate group with strong links to all parts of VMware
• Highest concentration of VCDXs and Principal Architects in VMware
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Agenda
1 Who is Professional Services Engineering?
2 Why Is This Necessary?
3 What Are Our Current Offerings?
4 How Do We Create It?
5 What Are Our Current Offerings (part II)?
6 How Do You Get It?
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”We have saved $250,000 by using VMware [software] to consolidate the
workload of nine servers in our application development and testing lab to just
three servers."
Features:
• Supports IDE disks up to 128Gb
• Up to 24 VMs per host
• Experimental support for Windows XP
Requirements:
• 400Mhz Pentium II, III or 4
• 256Mb RAM (512Mb Recommended)
Lets Take A Trip Back In Time…
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Fast-forward to Today…
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Why Is This Necessary?
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Increases In Complexity
Risk Of Customer Dissatisfaction
Decreasing Rate Of Incremental Sales
Increasing Risk Of Shelfware
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Agenda
1 Who is PSE?
2 Why Is This Necessary?
3 What Are Our Current Offerings?
4 How Do We Create It?
5 What Are Our Current Offerings (part II)?
6 How Do You Get It?
CONFIDENTIAL 29
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From custom every time…
CONFIDENTIAL 30
… to standard, with options
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Lack of Cohesive, Interlocked, Modular Delivery
Custom, One-off Solutions Unity
1. Customization for each project – Not repeatable!
2. Every engagement is an open-ended proposition – What’s the end-state?
3. Is it high performing? Scalable? Full production ready?
4. Each engagement a stand-alone effort without relationship to those before
5. Engagements only serve themselves – Are we ready for the future?
Assess
Design
DeployValidate
KX
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Service Classes
• Assessment
– Provides an assessment to understand a customer’s current state and where you’re going to take them (i.e. target state) to identify gaps and provide recommendations (example: Health Check).
– Health check ~ 5 days, DC Assessment ~ varies
• Accelerator
– Targeted to pre-production environments, focused on limited use cases with pre-validated design, and are tight in scope and duration.
– ~2-4 weeks
• Design & Deploy
– Production-ready and comprise of a comprehensive set of use cases to align to specific customer requirements
– Varies (typically 10 weeks)
Assessment Accelerator Design & Deploy
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Service Types
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SDDC Hybrid Cloud EUC
Operations Transformation
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Customer-facing Services Catalog
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• Simple list of all services
• Available to customers on vmware.com
• http://www.vmware.com/consulting/technology-consulting-services.html
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Agenda
1 Who is Professional Services Engineering?
2 Why Is This Necessary?
3 What Are Our Current Offerings?
4 How Do We Create It?
5 What Are Our Current Offerings (part II)?
6 How Do You Get It?
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VMware Professional
Services
Customers
VMware Business Units
Partners
Our Stakeholders
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Professional Services
Engineering
Working closely with stakeholders inside and externally to VMware align to company strategy and industry demand
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Repeatability Framework
Scope
MaturityEmerging Repeatable Standard
Engagement Variance
New
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Outcome is Validated, Best Practice, Standardised Services
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Agenda
1 Who is Professional Services Engineering?
2 Why Is This Necessary?
3 What Are Our Current Offerings?
4 How Do We Create It?
5 What Are Our Current Offerings (part II)?
6 How Do You Get It?
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Service Categories
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SDDC Hybrid Cloud
VirtualisationMigration
BCDRCloud Automation
Coming Soon!
EUC
VirtualisationDesktop Migration
Mobility ManagementDaaS
Vertical Solutions
Operations Transformation
WorkshopsCloud Automation
Operations ManagementFinancial Management
EUC
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Sales Materials
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Customer-facing sales doc
Sales FAQ
Customer-facing presentation
Level of Effort Calculator
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Delivery Materials
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Project plan and methodology Delivery Reference Guide Workshop Templates
Sample Workflows Reference Architecture Knowledge Transfer Kits
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Agenda
1 Who is Professional Services Engineering?
2 Why Is This Necessary?
3 What Are Our Current Offerings?
4 How Do We Create It?
5 What Are Our Current Offerings (part II)?
6 How Do You Get It?
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Locating Services IP
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Step 1
Step 2
Step 3
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Services IP
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Sales Materials
– Reference SOW
– Level of Effort Calculator
– Scoping guide
– Datasheet
Delivery Materials
– Service Kit
– Reference Architectures
– Methodology Materials
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What Does This Cost?
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Resources
• Partner Central:
– http://www.vmware.com/go/partnercentral
• Specific links for the tools:
– vSphere Optimization Assessment http://www.vmware.com/go/vsphereoptimization
– SDDC Deployment Toolkit – [email protected]
• Partner Central > Sales > Services IP > SDDC Deployment Toolkit
– Professional Services IP: Partner Central > Sales Tools > Services IP
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THANK YOU!
• Q&A
• Feedback?
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