Disabled Adaptations
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Quality Homes Excellent Services Community Values Exceeding Expectations Timescale for works We aim to carry out disabled adaptations within the following timescales: * This time may be extended in the winter months (October to March) ** This time may be extended if the project requires Planning Permission, Grant funding and/or Building Regulation approval. RFHA. St. Peter’s House, 101 Wellingborough Road, Rushden, Northamptonshire, NN10 9YL Tel: 01933 411400 Email: [email protected] Disabled Adaptations Type of Work External Works. e.g. ramps 1-2 months * Minor internal works. 1-3 months e.g. grab-rails Stair lifts 1-3 months Level access shower or 3-6 months shower over bath Major works. e.g. extensions 6-18 months ** and substantial adaptations Many adaptations can be installed within 1-6 months How we can offer you advice or adaptations to your home RF/RP:04.2012 Doc. 6-10 Additional services for the visually and hearing impaired We want all of our residents to be able to access information about our services as easily as possible and to be able to join in with voicing your opinions about our services. We recognise that ‘the written word’ may not suit everyone, so we offer information in a variety of formats: • Our website is enabled with BrowseAloud. BrowseAloud reads web pages aloud for people who find it difficult to read online. Reading large amounts of text on screen can be difficult for those with literacy and visual impairments. The size of the writing on the website can also be made bigger by just a click of the mouse! • We are also able to produce audio CD versions of printed resident information, such as the newsletter and Annual Report. • The reception area at our offices in Rushden is equipped with a hearing loop, to help us to communicate better with residents with a hearing aid. The hearing loop is portable so it can also be used on visits to your home and at resident meetings, if needed. 6
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Disabled Adaptations
Transcript of Disabled Adaptations
Quality Homes Excellent Services Community Values Exceeding Expectations
Timescale for worksWe aim to carry out disabled adaptations within the following timescales:
* This time may be extended in the winter months (October to March)** This time may be extended if the project requires Planning Permission, Grant funding and/or Building Regulation approval.
RFHA. St. Peter’s House, 101 Wellingborough Road, Rushden, Northamptonshire, NN10 9YL
Tel: 01933 411400 Email: [email protected]
DisabledAdaptations
Type of WorkExternal Works. e.g. ramps 1-2 months *
Minor internal works. 1-3 monthse.g. grab-rails
Stair lifts 1-3 months
Level access shower or 3-6 monthsshower over bath
Major works. e.g. extensions 6-18 months **and substantial adaptations
Many adaptations
can be installedwithin 1-6
monthsHow we
can offer you advice or
adaptations to your home
RF/RP:04.2012 Doc. 6-10
Additional services for the visually and hearing impairedWe want all of our residents to be able to access information about our services as easily as possible and to be able to join in with voicing your opinions about our services. We recognise that ‘the written word’ may not suit everyone, so we offer information in a variety of formats:
• Our website is enabled with BrowseAloud. BrowseAloud reads web pages aloud for people who fi nd it diffi cult to read online. Reading large amounts of text on screen can be diffi cult for those with literacy and visual impairments. The size of the writing on the website can also be made bigger by just a click of the mouse!
• We are also able to produce audio CD versions of printed resident information, such as the newsletter and Annual Report.
• The reception area at our offi ces in Rushden is equipped with a hearing loop, to help us to communicate better with residents with a hearing aid. The hearing loop is portable so it can also be used on visits to your home and at resident meetings, if needed.
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Quality Homes Excellent Services Community Values Exceeding Expectations
• Key safes
• Over-bath showers
• Level-access showers
• Widened door openings
• Door entry systems
Who can apply?Anyone who is a RFHA tenant and whose disabilities or specifi c needs prevent them from leading an independent lifestyle.
How do I apply?If you feel you need an adaptation to your home to improve your quality of life please contact our Customer Services Team. We work with your Local Authority to provide this service to you.
Arrangements will be made for an assessment of your home and your needs. Once we assess your needs we will get prices for the work to be carried out and consider funding options.
We are committed to developing an organisational culture that values the contributions of each individual. We provide housing and housing services to refl ect the diversity of the community we serve.
Guide to disabled adaptations We are committed to helping you remain in your own home for as long as you want to. We may be able to make changes to your home that could help you to live more comfortably and maintain your independence.
What is an adaptation?An adaptation is a change to your home which allows you to live more independently, or a change that will allow you greater safety and mobility.
An adaptation could be a level-access shower in your bathroom, or a change which enables you to have access when entering and leaving your home such as a ramp to your external door, or a hand rail.
Sometimes it is not possible to carry out adaptations to your home because of structural problems, or because the adaptation may not be viable. In these cases we will work with you to explore other ways of meeting your needs, for example by helping you move to a more suitable home.
Types of adaptations include:
• Ramped or level access to properties
• Handrails and grab rails
6 DisabledAdaptations
Our commitment to youRockingham Forest HousingAssociation is committed toensuring and promoting equality ofopportunity for all irrespective of ability. Discrimination in any form will not be tolerated on any grounds including sex, race,ethnic origin, religion, marital status,sexual orientation, physical or learning disability, age or any otherunjustifi able criteria.
adaptations
allow greater safety and
mobility
