Disabilty assistance contact services INTEGRATION · Multilingual language speaking and writing...
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HIPAA Compliant ISO 27001:2013 Certified Certified PCI Compliant Native ASL Customer Service, Technical Support & Help Desk Performance quality through a comprehensive Quality Control Plan with independent oversight US-Based organization providing nationwide support Multilingual language speaking and writing skills (English and Spanish) Modular and scalable services, allowing for customization Adherence to privacy and security requirements meeting Federal standards Rapid scalability with a high level of supervision Trained and Certified Staff Orion Contact Center Services 1590 A Street NE Auburn, WA 98002 253.661.7805 fb Linkedin [email protected] orioncontactcenter.com Disabilty assistance contact services Orion is an Award Winning provider of outsourced Contact Center Solutions that are backed with exceptional quality and security standards. These solutions are scalable to the unique needs of your business, and customizable for seamless integration with your brand. Our best practices and training methods produce a team of agents ready to provide service in accordance with your distinct systems, protocols, and service delivery requirements. Orion’s Contact Centers offer multilingual support using call center solutions, including chat, SMS/text, and email, specializing in Inbound Customer Service, Healthcare Client/Provider Support, Tier 1-2 Technical Support Services, and Sales Support. We are HIPAA and PCI compliant. Our agents represent your company. We embed your culture in our service using a recognized quality assurance program to meet or exceed your expectations. Orion makes customer service and technical support accessible to people with disabilities. Our agents specialize in providing support to those using assistive technologies to overcome visual, communication, and mobility barriers; this includes services provided to those in the deaf community via live video by agents whose native language is ASL (American Sign Language). Orion’s ability to make service accessible through combining staffing with technology is unique in the industry. SEAMLESS INTEGRATION our mission YOUR BRAND
Transcript of Disabilty assistance contact services INTEGRATION · Multilingual language speaking and writing...
HIPAA Compliant
ISO 27001:2013 Certified
Certified PCI Compliant
Native ASL Customer Service, Technical Support & Help Desk
Performance quality through a comprehensive Quality Control Plan with independent oversight
US-Based organization providing nationwide support
Multilingual language speaking and writing skills (English and Spanish)
Modular and scalable services, allowing for customization
Adherence to privacy and security requirements meeting Federal standards
Rapid scalability with a high level of supervision
Trained and Certified Staff
Orion Contact Center Services1590 A Street NEAuburn, WA 98002253.661.7805
orioncontactcenter.com
Disabilty assistance contact services
Orion is an Award Winning provider of outsourced Contact Center Solutions that are backed with exceptional quality and security standards. These solutions are scalable to the unique needs of your business, and customizable for seamless integration with your brand.
Our best practices and training methods produce a team of agents ready to provide service in accordance with your distinct systems, protocols, and service delivery requirements.
Orion’s Contact Centers offer multilingual support using call center solutions, including chat, SMS/text, and email, specializing in Inbound Customer Service, Healthcare Client/Provider Support, Tier 1-2 Technical Support Services, and Sales Support. We are HIPAA and PCI compliant.
Our agents represent your company. Weembed your culture in our service using
a recognized quality assurance programto meet or exceed your expectations.
Orion makes customer service and technical support accessible to people with disabilities. Our agents specialize in providing support to those using assistive technologies to overcome visual, communication, and mobility barriers; this includes services provided to those in the deaf community via live video by agents whose native language is ASL (American Sign Language).
Orion’s ability to make service accessible through combining staffing with technology is unique in the industry.
SEAMLESSINTEGRATION
ourmissionYOURBRAND
