Director, Innovation and Performance

P O S I T I O N D E S C R I P T I O N | D I R E C T O R , I N N O V A T I O N A N D P E R F O R M A N C E

Position purpose

The Director, Innovation and Performance is accountable for building and promoting a

culture that embraces innovation. The Director will establish platforms and processes which

enable the organisation to generate, accelerate and realise innovative solutions that deliver

tangible benefits to students, staff and stakeholders.

Working as a trusted advisor and senior business partner, the Director leads a team of

internal business consultants whose mission is to support and deliver projects that challenge

existing business models, maximise performance and create new value. This position will

measurably advance the change agenda of the organisation and will play a lead role in

collaborating with internal and external stakeholders in implementing, monitoring, and

reviewing change initiatives.

The Director will ensure the organisation has access to sophisticated, reliable, high quality

data and reporting to support evidence based strategic planning and business decisions.

The Director will lead, motivate, support and develop a multidisciplinary team; ensuring the

delivery of high quality outcomes for the organisation. Critically, this role is accountable for

leading a collaborative customer orientated department that works effectively with the

broader organisation to deliver on key objectives.

Key areas of responsibility

Innovation:

Create and maintain processes that foster a culture of innovation at all levels of the

organisation.

Support and drive initiatives which create new value for the organisation including

new products and services, new market opportunities and innovative business

models.

Seek out new business development opportunities, strategic alliances and

partnerships, and explore alternative business options to best position the

organisation to maximise future opportunities.

Develop strong relationships with other participants in the innovation ecosystem,

including incubators and accelerators, to create new networks that can yield financial

and other resources for the GOTAFE innovation agenda.

Business Insights:

Provide sophisticated analysis to inform strategic planning, performance targets and priorities.

Establish processes to assist in identifying and evaluating emerging opportunities.

Perform analysis and provide insights into social, economic, sector and industry data

to inform business priorities.

Lead the provision of data analysis and reporting functions for GOTAFE.

Develop dashboard reporting and a data insight platform that provides value to the organisation.

P O S I T I O N D E S C R I P T I O N | D I R E C T O R , I N N O V A T I O N A N D P E R F O R M A N C E

Program Leadership:

Manage interdependencies and balance competing demands to ensure priority

objectives are delivered.

Ensure project and program management processes and systems are efficient,

effective and aligned to business needs.

Liaise with project stakeholders, vendors and services providers as required to ensure

the efficient delivery and maintenance of business solutions.

Business Performance:

Develop a performance reporting system which supports effective business planning, and monitors performance for the organisation.

Establish key performance indicators, and develop processes to monitor and report to these key performance indicators regularly.

Facilitate business planning processes across all business groups to support the successful achievement of strategic and business planning objectives.

Support the Executive in achieving the organisational strategic goals through reviewing performance against the strategic objectives and tracking of divisional work plans.

Client Focus:

Lead and foster a team that is client-centric and a genuine partner for the wider

organisation.

Motivate and inspire a team that is curious, courageous and committed to success.

Establish a high performance culture that aims to deliver best imaginable service.

Establish and promote a collaborative and solutions-orientated division that works with

the broader organisation to optimise the student experience.

P O S I T I O N D E S C R I P T I O N | D I R E C T O R , I N N O V A T I O N A N D P E R F O R M A N C E

GOTAFE Organisational structure

GOTAFE’s senior leadership team is made up of the CEO, four Executive Directors and

seventeen Directors. All play key roles in influencing the culture and performance of

GOTAFE.

There are four key divisions in the GOTAFE structure:

Education – responsible for ensuring that GOTAFE provides the best possible education, training and learning experiences for all student cohorts across all education sectors.

Student Attraction and Community Engagement – responsible for the start of a student’s journey at GOTAFE and for ensuring that GOTAFE strategically engages with its key stakeholders across the community; including industry and community groups.

People & Innovation – responsible for ensuring that GOTAFE is an employer of choice and for cultivating a culture of innovation and strong organisational performance.

Corporate Services - responsible for the optimal performance of the internal operations of GOTAFE.

Director, Office of the CEO

Chief Executive Officer

Executive Director, People and Innovation

Director, People and Culture

Director, Innovation and Performance

Executive Director, Corporate Services

Director, Asset Management and

Facilities

Director, Finance and Procurement

Director, Digital Solutions

Director, Compliance, Risk and Information

Executive Director, Student Attraction and

Community Engagement

Director, Student Attraction and Enrolment

Director, Student Pathways

Director, Communication and

Engagement

Executive Director, Education

Director, Health, Wellbeing and

Community

Director, Technology and Built Environment

Director, Services and Natural Environment

Director, Further Learning, Koorie and

Multicultural

Director, Customised Learning Solutions

Director, Education Quality

Director, Student Success

P O S I T I O N D E S C R I P T I O N | D I R E C T O R , I N N O V A T I O N A N D P E R F O R M A N C E

Organisational relationship

Executive Director, People and Innovation

Director, People and Culture

Director, Innovation and Performance

P O S I T I O N D E S C R I P T I O N | D I R E C T O R , I N N O V A T I O N A N D P E R F O R M A N C E

Key stakeholders

Internal External

Executive Director, People and

Innovation

Direct Reports

CEO

Board

Executive Team

Staff

Students

Department of Education and Training

Higher Education and Skills Group

Australian Skills Quality Authority

Victorian TAFE Association

Community and partner organisations

Agencies

Other TAFE Institutes

Skills and capabilities required for position

The Director, Innovation and Performance is expected to demonstrate the following key skills

and capabilities in their role:

Leadership

Clearly communicate and exemplify the vision and values of GOTAFE.

Inspire and foster talent and build capability within department.

Create and maintain a culture that supports high level staff engagement and performance.

Provide strong and accountable leadership to ensure delivery of performance objectives.

Show sensitivity and understanding in negotiating, mediating and resolving conflict.

Engage directors and managers from other departments and campuses to ensure

collaboration and effective delivery of outputs.

Lead and foster a team that is client-centric, solutions-orientated and a genuine partner

for the wider organisation.

Management

Actively contribute to all corporate planning and reporting requirements to inform

decision making at various levels.

Ability to manage an annual department budget working to the agreed budget, including

set targets.

Ability to deal with complex matters that may not have established guidelines and

procedures.

Monitor priorities to ensure meaningful work is delivered that supports operational and

organisational objectives.

Ability to think critically and strategically to make informed decisions.

Strategic planning

Deliver high quality, evidence based strategic advice and guidance to the CEO, the

Executive and Board.

Contribute towards the long-term strategic direction of GOTAFE, through the

implementation of relevant areas of the strategic plan and other organisational

strategies.

P O S I T I O N D E S C R I P T I O N | D I R E C T O R , I N N O V A T I O N A N D P E R F O R M A N C E

An evidence-based innovative culture

Lead change management and project management.

Drive innovation and improvement initiatives.

Seek out new business models, partnerships and pilots.

Initiate and facilitate change and continuous improvement.

Business insights

Expertise in data analysis tools and reporting frameworks.

Understanding of business process design methodologies and systems.

Understanding of Lean / Six Sigma concepts.

Analytical and lateral thinking skills, with the capacity for methodical problem solving.

Excellent research, analytical and problem-solving skills.

P O S I T I O N D E S C R I P T I O N | D I R E C T O R , I N N O V A T I O N A N D P E R F O R M A N C E