Money Back Guarantee Policy

Diminished Value Claims

If your final settlement amount is not greater than the insurer's initial offer plus our appraisal

fee, we will refund 100% of our appraisal fee.

Example:

Before contacting us the insurance company made you a $250 diminished value offer. We write you a $1,000 desk appraisal and charge you $150, if your

settlement is less than $400, we will refund the $150 you paid us. Simply stated, at no point will your settlement be lower than the original $250.

Terms and Conditions

Verification of insurance offers is required before refunds are issued.

Refunds will be issued no sooner than 30 days from the assignment date.

Before issuing a refund, we will provide you with several sample response letters to send to the insurance carrier in an attempt to settle.

We cannot offer a refund if the claim goes to trial and you request expert testimony.

Refunds are offered only to personal claims and not for corporations or businesses.

Refunds are offered on ALL qualified claims. If your claim does not qualify for the MBG, we will tell you so before you hire us.

Refunds are only offered for Diminished Value claims and not for other appraisal types (total loss, classic cars etc...).

You can still use our appraisal for tax purposes even if we issue a full refund.

We cannot offer a refund if the insurance company reimbursed you for the appraisal cost.

We don't guarantee the payment of our entire appraised amount, Diminished Value after all is a negotiation process.

We are not attorneys or accountants but auto appraisers.

Void if prohibited by law.

Effective 07/01/2014 and supersedes all other communication.