Digitization of the Learning and Development Function · 2019-05-14 · Graduation A Blended...
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Digitization of the Learning and Development Function
Transcript of Digitization of the Learning and Development Function · 2019-05-14 · Graduation A Blended...
Digitization of the Learning
and Development Function
2 Presenters
Shreya Sarkar-Barney, Ph.D. President & Founder
Human Capital Growth
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Leadership Excellence
Talent Management
Excellence
US India
We help organizations achieve better outcomes through talent using science, analytics, and empathy.
Drive business impact through timely talent actions
Evidence-based solutions for measurable and sustained improvements in leadership
Agenda
Digital Learning
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When? What? How?
Digital Learning 5
Online Learning
Mobile Learning
eLearning
mLearning
Micro Learning
Multi-media Learning
Synchronous Learning
Asynchonous Learning
Virtual Classroom
Computer-based training
Web-based learning
Virtual Instructor-led Training
Any technology mediating learning that provides learners control
over when and where they learn
Learning 6
A relatively permanent change in behavior as a result of practice.
Knowledge Skill Attitude
Benefits of Digital Learning 7
Learner Instructor Administrator
• Personalized
• Pervasive
(anytime,
anywhere)
• Searchable
• High quality
instructions
• Adaptive
guidance
• Promote mastery
• Focus on
remediation rather
than instructions
• Scale and reach
• Tracking
• Personalized
support
The Value Chain 8
Digital
Learning
Learning
Analytics
Evidence-
based
practice
Closed skill
gaps
Enhanced
Expertise
Digital Learning 9
What? When? How?
Talent Development
Human Capital
Development
Can’t do vs. Won’t do
Questions to explore
1. Who needs to learn?
2. What skills need to be developed?
3. Does the learning content lend itself to digitization?
4. What is the highest proficiency level required? Can it be
achieved through digital learning?
5. What is the optimal size of learner base to consider digitization?
6. What is the break-even cost?
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How to…
Variety of topics, Learn as much or as little Anytime, anywhere
Fewer topics, customized to work and organization
Few options Customized to learner, work, organization
Talent Development Human Capital Development
Types of Development 11
Specific, practical, short
Learn something new…
I can do…
I excel/transform…
Examples
Talent Development
Software skills
Technology skills
Compliance training
Accounting skills
HR Skills
Quality
Human Capital Development
Product Development
Go to market strategy
Solution selling
Leading
Negotiation strategy
Talent Development
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Former Attorney General Eric Holder’s report for fixing Uber’s toxic culture recommended
mandatory training for leadership, managers, and
HR to combat implicit bias.
Will this fix the issue?
Fixing the Culture Problem
Predictors of Job Performance 14
“Won’t Do ” “Can ‘t Do ” Cognitive
Ability
25%
Job
Experience
20%
Personality
15%
Motivation
18%
Interest
10%
Fit
7%
Other
5%
34%
Motivation to Learn Most influential predictor of transfer of
training Source: Colquitt, J. A., LePine, J. A., & Noe, R. A. (2000). Toward an integrative theory of training motivation: a meta-analytic path analysis of 20 years of research. Journal of applied psychology, 85(5), 678.
Digital Learning 16
What? When? How?
Talent Development
Human Capital
Development
Can’t do vs. Won’t do
Reflection
Learning
Practice
Feedback
Celebration
HCG Skill Assurance Model 17
Learn Practice Feedback Reflect
Pre test Survey
Workshops Elearning Webinar
Observations (Role
modeling)
Quiz Assignment Case Study
Practice Clinics
Automated Feedback Mentor Feedback
Peer Feedback
Celebrate
Badges Certificates Recognition Graduation
A Blended Learning Approach
Digital Learning 18
What? When? How?
Talent Development
Human Capital
Development
Can’t do vs. Won’t do
Content
Experience
Data
Reflection
Learning
Practice
Feedback
Celebration
Traditional Learning vs. Digital Learning
Content
Tradition
Static
Instructor generated
Digital
Dynamic
Shareable
Searchable
User generated
Indexed
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Tags Links Glossaries Bibliographies
elearnnig SCORM/AICC Chunking Assessment
Traditional Learning vs. Digital Learning
Tradition
Instructor-centered
Learner-instructor co-
located
Synchronous
Targeted to the average
learner
Digital
Learner centered
Learner-instructor
collocated or distributed
Synchronous and
asynchronous
Mass personalized
Challenge
Achievement
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Comments Wikis Forums Feedback Badges
Mind Maps Games
Experience
(Engagement)
Live Sessions Case Study Practice Clinics
Help Desk
Traditional Learning vs. Digital Learning
Tradition
Seats
Attendance
Like/dislike
Digital
Learning frequency
Duration
Content accessed
Learning scores
Number of attempts
Attitude
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Logs Gradebooks Quiz Reports Surveys
Data (Participation & Performance)
Goals
What’s the ultimate goal of the L&D function?
Ensure the right skills
at the right place
at the right time
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Skills to Lead Digital
Learning
1. Technology
2. Design
3. Learning Principles
4. Assessment, Measurement, and Analytics
5. Consulting
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Technology
Learning Management Systems
Authoring tools
Video and audio editing
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Design
Instructional Design
Graphic Design
Visual Design
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Learning Principles
Science of learning
Adult learning theory
Evidence-based
Talent Development
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Measurement and
Analytics
Data
Assessment & Measurement
Statistics
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Consulting
Making a business case
Stakeholder management
Influence and persuasion
Project planning
Communication skills
Leadership
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Do you have needs in these areas?
eLearning
Learning/certification assessments
Learning assets (e.g. tools, job aids)
Gamification
Learning analytics
Design of learning platform
We can help!
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Call +1 707 317 7644
Email: [email protected]
