DIGITIZATION AND CO- INNOVATING SAP EWMsapevents.be/SAP_EWM/presentations/05 Customer Case...

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DIGITIZATION AND CO- INNOVATING SAP EWM AT DECATHLON

Transcript of DIGITIZATION AND CO- INNOVATING SAP EWMsapevents.be/SAP_EWM/presentations/05 Customer Case...

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DIGITIZATION AND CO-INNOVATING SAP EWM AT DECATHLON

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PARTNERSHIP

3 PARTNERS

2DIGITIZATION AND CO-INNOVATION EWM

Peter De Coninck Sofie Lecluyse Aytekin Polat

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PARTNERSHIP

BUT EACH WITH A SPECIFIC EXPERTISE

3DIGITIZATION AND CO-INNOVATION EWM

Program lead on all domains Process & organizational best practices

SAP realization expertise: blueprint, implementation, devCross project integration

Deliver SAP solution expertise on demand (stress testing)Validation and optimization of design and related gaps

Direct link to SAP support & development team to reduce risk

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Decathlon – What do we do

■Own Brands

■Innovation and own R&D

■Also sell other Brands

■From Offer to Store and commerce

■Global Local Supply

65sports per store

35,000products referenced on average

1000 to 12000 m2

salesfloors

Largest French R&D company

DIGITIZATION AND CO-INNOVATION EWM

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Decathlon Strategies

Omnichannel Decathlon growth

from 5 BRICT to 50

countries

Decathlon United,

Federation of

countries

Collaborator 1st,

Customer 2nd

DIGITIZATION AND CO-INNOVATION EWM

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THE HIGHWAY SCOPE (Industrial & Retail integration)

Offer ConceptionDemand

PlanningProduction Logistics Transport Customs Dispatch

Finance

PricingOmnichannel

40 Functions

Impacted

70 000 People

Concerned

1050 Stores

Implicated

100 International

Sites Involved

Integrate Simplify Responsibility Visibility One goal Connectivity

DIGITIZATION AND CO-INNOVATION EWM

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DECATHLON HIGHWAY- LOGistics Challenges

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10 000 warehouse workers# Warehouses:

- Downstream: 60 +- Component: 35- Producer: 120

16 countries4 continents

User experience:efficient / takes decisionintuitive tool / mobility

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DECATHLON HIGHWAY - A FEW CORE PROCESSES

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CUSTOMER CONNECTION FOCUS TOPIC PROJECT

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RETAIL INTEGRATIONHUMAN

SAP HANA

OMNICHANNEL

FIO

RI

MOBILITY

E-C

OM

ME

RC

E

VOLUME

PE

RF

OR

MA

NC

E

DIGITIZATION AND CO-INNOVATION EWM

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SAP Empowered Digital Transformation our warehouses

Big DataGTS

FMS

# Express

Labels

# Fiori

ScaLLog

AGV

Pocket SorterRF-ID DeviceSorting machinePalletizerConveyor

Store

Security

# EWM

DIGITIZATION AND CO-INNOVATION EWM

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USE DIGITALIZATION IN ALL PHYSICAL STEPS

1. Mobile Devices

2. RF-ID

3. Big Data

4. Equipment

5. Virtual Reality

DIGITIZATION AND CO-INNOVATION EWM

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MOBILE DEVICES

●RF guns

• Standard

●Tablets (Fiori) and mobile RFID + Bluetooth scanners

• Performance + front-end validation

• Info

• Functionality

• Speed of learning

●Printers

• Labels when picking

• Trolley

• take to home

• free working hours

• designed and deployed by warehouse staff

• Trolley

DIGITIZATION AND CO-INNOVATION EWM

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RFID

●Production

• Directly on own products

• Unique piece traceability

• Controls on piece level stored in

Big Data

●Warehouses

• Control on receipt / quantity

• Quantilty / quantity inspection

• Used in picking

• Control on picking errors

• Anti theft controls

●Stores

• Inventory

• Anti theft controls

• Payment

• Traceability (e.g. bikes)

●Customer

• Call back

• Info

• CRM

DIGITIZATION AND CO-INNOVATION EWM

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●Production

• Store piece and box data

• First step of traceability

●Warehouses

• Retrieve RF-ID

• Further input traceability

●Stores

• Ticket info

• Traceabilty

• Blocking of stock

• CO²

• Marketing

• Quality actions

• Performance improvement

analysis/data mining

• Quality in RFID tags itself

DIGITIZATION AND CO-INNOVATION EWM

BIG DATA – Global Traceability → Quality Management

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EQUIPMENT INTEGRATION

• Conveyors

• Sorting Machines

• Automatic Bulk storage

• Palletizers

• Pocket sorters

• Scallogs

• Digital site security

• Full Automatic Warehouses

RF-ID

Scanners

Fully integrated in all processes

Full part of the template

DIGITIZATION AND CO-INNOVATION EWM

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VIRTUAL REALITY

• Simulators to build the automatic warehouses

• Integrate with EWM backbone

‒ Testing

‒ Training

‒ Process improvement

• Warehouse workers define their own future workplace and handling processes

DIGITIZATION AND CO-INNOVATION EWM

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SCHOOL WAREHOUSE

• Permanent Physical Warehouse for

• Testing

• Training

• Permanent training for new joiners

• Physical UAT

• New devices testing

• POC

DIGITIZATION AND CO-INNOVATION EWM

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CUSTOMER INFLUENCE

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http://influence.sap.com

DIGITIZATION AND CO-INNOVATION EWM