Digital Transformation and Cloud Communications · Digital Transformation and ... Chief Strategy...
Transcript of Digital Transformation and Cloud Communications · Digital Transformation and ... Chief Strategy...
Digital Transformation and Cloud Communications
Praful ShahChief Strategy OfficerMay, 2019
Need a Cab?
E-payment
Traffic
Weather
Maps
Safety
Digital
TransformationOptimised Operations
Transformed Products
Redefined
Customer Experience
Just 12 Years Ago
In 2007
Emergence of Cloud Technology
It Has Changed How We Live
3.8 billion people
8.4 billion connected devices.
Changing Communication World
1996 2000 2005 2005 2010
0
5
10
15
20
25
30
2015
Messages sent per day, in billions
SMS
Sources: Portio Research; a16z
Cloud Transition Accelerates Enterprise Digital Transformation
Travel and Expense
Financials
IT Support
HCM
CRM
CIO focus
Hardware
What
technology?
Software
What
solution?
Cloud
What
outcome?
12 | © 2019 RingCentral, Inc. All rights reserved.
Any Device Any Mode Anywhere
Smart Communications
Cloud
Legacy Systems Smart Communications Cloud
Fixed line Mobile
Single location Global
Standalone Integrated cloud
Voice only Voice, video, team messaging
By 2021, 90% of IT leaders will not purchase new premises-based
UC infrastructure — up from 50% today
Source: Gartner, Inc., “Magic Quadrant for Unified Communications as a Service, Worldwide,” October 10, 2018.
Cloud Transition Accelerates Enterprise Digital Transformation
Travel and Expense
Financials
IT Support
HCM
CRM
Business Communications
“The RingCentral UCaaS offering is strong
across the board.”
Source: Gartner, Inc., “Magic Quadrant for Unified Communications as a Service, Worldwide,”
October 10, 2018.
Industry leadership
Revenue (ARR)
$777M+32% YoY growth
Workforce
4,000+
#1 Worldwide UCaaS Company
Voice Video
Messaging Contact Centre
Global
OpenAnalytics
RingCentral Global Footprint
Custom
Integrations
20,000+ Developers
2,000+ Integrations
RingCentral Open Platform Ecosystem
Detailed Analytics
Smart Communications
Cloud
World Is Changing Faster
New Fortune 1000 Companies
1970 1980 1990 2000 2010
35%
45%
60%
70+%
1 Apple
2 Google
3 Microsoft
4 Amazon
5 Berkshire Hathaway
6 Facebook
Most Valuable Companies
Source: Jan 2019 - https://fxssi.com/top-10-most-valuable-companies-in-the-world
Cloud Seats
Legacy Seats
5M
300–500M
Enterprise Communications Now
Legacy
Cloud
The Future
Meet us at stand B104 and
get a free Google Home Mini.
Thank You