DIGITAL STRATEGY APRIL 2016 - European Athletics€¦ · Digital strategy helps achieve it ....

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DIGITAL STRATEGY APRIL 2016

Transcript of DIGITAL STRATEGY APRIL 2016 - European Athletics€¦ · Digital strategy helps achieve it ....

Page 1: DIGITAL STRATEGY APRIL 2016 - European Athletics€¦ · Digital strategy helps achieve it . DIGITAL WORKSHOP ... • May 2015 – more search from mobile than desktop • Time spent

DIGITAL STRATEGY APRIL 2016

Page 2: DIGITAL STRATEGY APRIL 2016 - European Athletics€¦ · Digital strategy helps achieve it . DIGITAL WORKSHOP ... • May 2015 – more search from mobile than desktop • Time spent

DIGITAL WORKSHOP

What we’re going to cover:

• The relationship between corporate & digital strategies

• Our approach to strategy

• Can we make some money from this?

• Common questions and things to keep an eye out for

• As the CEO, what questions should you be asking?

But you do need a strategy ….

AIM FOR THIS FIRST SESSION

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Do you have clear objectives for your

federation?

SOME QUESTIONS …

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• Serve high performance athletes – win medals • Stage great events & deliver a great experience • Increase participation • Increase revenue – sponsorship and TV rights • Manage the brand image of athletics • Build a new fanbase • Promote the sport – visibility, awareness, athlete profile • Sell tickets to events

YOUR FEDERATION’S OBJECTIVES?

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Do you have clear objectives for digital?

SOME QUESTIONS …

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DIGITAL WORKSHOP

Corporate strategy

CORPORATE AND DIGITAL STRATEGIES – WHAT’S THE DIFFERENCE?

Digital strategy helps achieve it

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DIGITAL WORKSHOP

Corporate strategy

CORPORATE AND DIGITAL STRATEGIES – WHAT’S THE DIFFERENCE?

Digital strategy helps achieve it

More people taking part in athletics

Using digital to get more people taking part in athletics

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DIGITAL WORKSHOP

Corporate strategy

CORPORATE AND DIGITAL STRATEGIES – WHAT’S THE DIFFERENCE?

Digital strategy helps achieve it

More people taking part in athletics

Using digital to get more people taking part in athletics

Growing the fanbase for athletics

Using digital to grow the fanbase for athletics

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DIGITAL WORKSHOP

Corporate strategy

CORPORATE AND DIGITAL STRATEGIES – WHAT’S THE DIFFERENCE?

Digital strategy helps achieve it

More people taking part in athletics

Using digital to get more people taking part in athletics

Growing the fanbase for athletics

Using digital to grow the fanbase for athletics

Increasing sponsorship and broadcast revenue

Using digital to increase sponsorship and broadcast revenues

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OUR APPROACH TO STRATEGY…

Where are we today?

What is going on in the market?

Where do we want to get to?

What are we going to do to

get there?

• Be honest! • Audience need • Technology • Competition

• Statement • What does that

actually look like?

• Actions • Priorities

Using digital to achieve our objectives

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WHERE ARE WE TODAY?

DIGITAL WORKSHOP

• What is good and bad about your website / mobile app / social?

• What content is working for you on different channels?

• What is your audience saying about your digital efforts?

• Who are your strongest assets – athletes, influencers?

• How do you compare to your benchmarks?

• What capabilities are you using? – eg paid social

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WHERE ARE WE TODAY? - CHANNELS

DIGITAL WORKSHOP

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WHERE ARE WE TODAY? - RESOURCES

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• How big is the team?

• Is digital their focus or one part of a bigger remit?

• Do they have the knowledge & skillsets?

• Do you have the ability to make decisions on content? Are you using

the student to run the social accounts?

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CAN THEY MAKE THE EDITORIAL DECISIONS?

DIGITAL WORKSHOP

Instagram: focus should be on getting the best possible image – in this case, waiting for a photo with the trophy.

Facebook: video is more powerful than on any other platform. Serena’s winning moment clipped and posted from Grabyo.

Twitter: most important to be immediate and impactful in capturing the moment.

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WHERE ARE WE TODAY? – YOUR BIGGEST DIGITAL ASSETS

DIGITAL WORKSHOP

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WHERE ARE WE TODAY? – WHEN ARE PEOPLE TALKING

DIGITAL WORKSHOP

• 2012 200m final

• 80,000 Tweets per minute!

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OUR APPROACH TO STRATEGY…

Where are we today?

What is going on in the market?

Where do we want to get to?

What are we going to do to

get there?

• Be honest! • Audience need • Tech trends • Competition

• Statement • What does that

actually look like?

• Actions • Priorities

Using digital to achieve our objectives

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• How old are they?

• What do they like?

• How much do they earn?

• What brands do they buy?

• What do they buy from you?

• What digital channels do they use?

• Who do they follow?

• Who influences them? Athletes?

• Are they the audience you want?

YOUR AUDIENCE

• Does your audience want what you

are producing?

• What do they want that you are not

giving them?

• Are you being useful for them?

• What content do they watch, like,

share?

Who are they? What do they want?

First, deliver for the audience, and then the rest will follow

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TECH TRENDS - MOBILE AS THE FIRST SCREEN

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• May 2015 – more search from mobile than desktop

• Time spent on digital media is now higher on mobile

• 89% of mobile usage is via an app

• It’s iOS (15%) and Android (85%)

• 73% of Facebook revenue comes from mobile

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TECH TRENDS - IMPORTANCE OF VIDEO

DIGITAL WORKSHOP

Rugby World Cup The Haka

3.65m

17.4m

58m

Page likes

Video views

Users reached

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TECH TRENDS - IMPORTANCE OF VIDEO

DIGITAL WORKSHOP

422.8k views

17K views 39.3k views

Views

Facebook

Website

Twitter

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OUR APPROACH TO STRATEGY…

Where are we today?

What is going on in the market?

Where do we want to get to?

What are we going to do to

get there?

• Be honest! • Audience need • Tech trends • Competition

• Statement • What does that

actually look like?

• Actions • Priorities

Using digital to achieve our objectives

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DIGITAL WORKSHOP

WHERE DO WE WANT TO GET TO?

1. A clear statement – ideally quantitative and time bound

2. Describe what that looks like • Any alternatives? • Pros and Cons • Will it achieve our objective?

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OUR APPROACH TO STRATEGY…

Where are we today?

What is going on in the market?

Where do we want to get to?

What are we going to do to

get there?

• Be honest! • Audience need • Tech trends • Competition

• Statement • What does that

actually look like?

• Actions • Priorities

Using digital to achieve our objectives

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WHAT ARE WE GOING TO DO TO GET THERE?

DIGITAL WORKSHOP

• What are the key things to focus on? – pick 6 or 7 key things

• Are they the things that will have the most impact?

• Make sure at least one is organisationally focused

• How you going to use your athletes? Spikes in conversation

• Are there certain aspects that need to be done first?

• Sense check: If we do this, are we closer to our end goal

• Get things live and learn quickly

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CAN WE MAKE SOME MONEY FROM THIS?

DIGITAL WORKSHOP

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CAN WE MAKE SOME MONEY FROM THIS?

DIGITAL WORKSHOP

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CAN WE MAKE SOME MONEY FROM THIS?

DIGITAL WORKSHOP

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COMMON QUESTIONS AND THINGS TO KEEP AN EYE OUT FOR …

DIGITAL WORKSHOP

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SOME COMMON QUESTIONS ….

DIGITAL WORKSHOP

Is the number of Facebook likes important? • Gives you a pool of people from which to work • Quality of content is paramount • Organic reach is low, but not dead • Sponsors still look at it • Be realistic – what is most likely to increase your

“likes”

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SOME COMMON QUESTIONS ….

DIGITAL WORKSHOP

Should I be paying Facebook? • If you’ve got the budget • Be clear on what you want to achieve • Be sensible how you are measuring it • Use your data • It’s a great way to boost your reach • You don’t have to

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SOME COMMON QUESTIONS ….

DIGITAL WORKSHOP

With all the networks, is my website still important? • Yes! It’s yours • Search is paramount • Invest in content • You’re an athletics federation,

not a media company

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THINGS TO KEEP AN EYE OUT FOR ….

DIGITAL WORKSHOP

Facebook Instant articles

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THINGS TO KEEP AN EYE OUT FOR ….

DIGITAL WORKSHOP

Facebook Live

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DIGITAL WORKSHOP

Any Questions?