Digital Key ConceptsManagement 102

Professor Estenson

Chapter 8 Conducting Job Interviews

Key Concepts

• The Job Hunt• Application Process• Job Interview• Type of Job Interviews• Conducting Interviews• Follow up

Preparing For the Hunt

• Network• Network• Network (86% of career

type jobs found this way)• Social Networking Sites

(3.9%)• Rule of three (each day)

– Three information or actual interviews

– Three e-mail contacts– Three Letters

Resume

• Conventional– Chronological– Functional– Combination

• Scannable– Key words

• E-mail– Reduced to fit into e-mail

• Web– Link to specific

information

Integrity

• Accurate• Honest• No Exaggeration• No Distortions

Letter of Application

• Chance to sell yourself• Focus on what you can do for the organization

The Job Interview• Positive Attitude

– Energy– Passion– Excitement

• Positive about– Self– Past Events

• Internal Locus of Control– Accept responsibility for your

life and actions

• Submissive Style– Focus on making interviewer

look good

Verbal and Non-Verbal

• Speak rapidly and forcefully– Work pitch and tempo (some people when excited

voice goes up and they start to speak like folks from LA –like-like-like and a long extended last word in sentence.

• Gesture and smile often• Look directly at interviewer• Nod in a positive manner• Learn Forward

Types of Interviews

• Non-structured– Dinner, lunch or breakfast– You have the responsibility to make things happen

• Structure– Office setting

• Group• Virtual

Preparation

• Questions you want to ask• Follow-up interview• Thank you notes (handwritten)

Conducting Interview(Least scientific but most used to make decisions)

• Pre-work– Get to know all you can about applicant– Plan environment (where and when)– Organize questions– Practice opening

• Ask only lawful questions• Listen carefully and watch non-verbal cues• Verify all references and responses to questions