Digital eductaion revolution with TIBCO
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Transcript of Digital eductaion revolution with TIBCO
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
TIBCO Breakfast Seminar SeriesEnabling Better Government Services Vincent Cotte (Director – Product Marketing APJ)
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Agenda
Introduction Today's landscape Case Study : NSW Department of Education
Phil Sherwin – Enterprise ArchitectEnabling the digital education revolution
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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TIBCO maybe you already know us!
Lion Nathan• Helping to bring new beer and wine products to your BBQ’s
Telstra• Delivering the latest in sport through Pocket news
Energy Australia• Managing the connection of your electricity and/or gas
DET• Enabling the Digital Education Revolution
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Landscape of government today
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Government Initiatives we see in TIBCO Customers
Centralisation and consolidation of services• Shared services• Simplified way for exchanging information
Improving online citizen services• Improve and streamline citizen experience• Increase operational efficiency
Modernising applications• Older mainframes and custom built applications are costly
to keep up-to-date and move online• Leverage existing investment in applications
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
Digital Education Revolution NSWPhil SherwinEnterprise Architect
Department of Education and Training
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Introduction – Digital Education Revolution
The Australian Government is investing $2.1 billion through the Fund, to provide for new or upgraded information and communications technology (ICT) for secondary schools with students in years 9 to 12.
The aim of the Fund is to achieve a 1 to 1 computer to student ratio by 31 December 2011.
The objective of the first three application based rounds of the Fund was to assist secondary schools with students in years 9 to 12 to move to a computer to student target ratio of 1 to 2.
http://www.deewr.gov.au/Schooling/DigitalEducationRevolution/ComputerFund/Pages/NationalSecondarySchoolComputerFundOverview.aspx
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Introduction
DET NSW2500+ State schools across NSW745,000+ Students K-1280,000+ Staff and teachers
Year 9-12 Over 200,000 students500+ High schools
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
Our Challenge
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Challenge
1 April 2009 – Premier Nathan Rees today announced a $150 million contract to build up to 267,000 laptops for the state’s 200,000 senior secondary school students and 25,000 secondary teachers.
Mr Rees said: “I want them in classrooms as soon as
possible.” NSW public schools lead the nation in providing computer
resources, giving our teachers and our young people the vital skills they need to help them succeed in our IT savvy world.
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Challenge
Key ObjectivesLow total cost of ownershipFast Implementation – 70,000 by Dec 2009Optimised management and security of the deviceDevice that is loved by the students
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Challenge
Roll outFirst Phase by Dec 200990,000 Devices
Procurement 120 daysEOI run for devices and Wireless solution for schoolsRFP Process completedSelected Lenovo S10e NotebookSelect IBM to supply Wireless infrastructure
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
Solution Architecture
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Solution Architecture
DET has an ESB capability SOA architecture understood Key common services available
Central Active DirectoryCentral Enrolment systemSingle Sign on servicesIdentity management environmentEnterprise PortalDelegation service for access control
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Device
Lenovo S10e Microsoft Windows 7 Adobe creative suite Open Source solutions iTunes Filtering Tracking
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Overview – Leveraging Capability
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Solution
Commissioning devices – Key to success Integrated Resource Management Environment
Device commissioning, allocationDevice tracking, status, broken, stolenSecurityIntegrated with DET services
• Directory• Student management system• Help desk
Robust and self healingIntegrated reporting
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Solution Context
School
HomeE
SB
Wireless NetworkDIP (local AD / Storage)
ERN
Enterprise Group Directory
Access & Asset Management
Home Network
Internet
Bluecoat filter
Computrace
Central AD
Log activity
Log activity
Device Management and Authentication
Synch.
View / Manage activity
Remedy
DET Services- Central AD
- Central student Db- Wide area network
- DIP Platform
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Integration
TIBCO ActiveMatrix ESBDET Procured TIBCO 2008SAP / Legacy integrationIdentity Management, student provisioning
Single Student IdentifierSupported by Enrolment and Registration System
Single Student UsernameSupported by IDM and Active Directory
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Solution Implementation - Commissioning
CommissioningPrerequisites
• Student gets parent to sign charter• Lenovo send manifest to DET• RMU used to tick of each student against serial No.
Self service• User initiates, unpacked, plugged in, enter Username/Password• Device builds and sends message to the ESB• ESB coordinates backend services and populates directory, and databases
Delegated• Admin User logs on to RMU• Uses delegated commissioning
Commissions for Pool device
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
Implementation
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Implementation
Cooperative development teamsDesktop image build scriptsResource Management utilityIntegration team (Competency centre)TIBCO support
Very Agile development ProcessScenario/Use case drivenSOA architecture, loosely coupled servicesDefined interfaces
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Implementation
Student Unpacks device Plug in, switch on, enter username/password Rebuild process commences End of process message to ESB ESB processes details
Updates management DbUpdates DirectoryUpdates user and computer
objects Capable of 1000’s messages/hour
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Design
Laptop State Transition
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Detail Sequences
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TIBCO ActiveMatrix BusinessWorks
Message Services
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TIBCO ActiveMatrix Enterprise Service Bus
Mediation Services
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Implementation
Completed in timeframe Testing iterations during development cycle eliminated
numerous issues Commissioning accepted by users Failure rates < 1% Self healing service provides background fixes Current rates achieved > 1,200 devices / day
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
Lessons Learned
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Lessons Learnt
Co Operative teamsWorked well once a PM allocated to manageWell defined roles requiredKnowledge sharing essentialSharing the same goal
Development ProcessAgile design process worked wellIntegration boundaries need focus and agreementContinual testing aided quality
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Benefits
Time to procure a laptop reduced by 85% thanks to self service modelBased on manual process estimations (2 hrs to 15 mins)
Integration competency implemented as part of projectCentral knowledge management centre is key to DET
gaining continued rollout benefits Automates exception management Project implementation was greatly reduced due to the
service oriented approach and parallelisation of development4-6 weeks development time
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Wrap Up
Integration made easy using ESB technology Essential to leverage from existing services Solution worked well for this challenge Continuing development and usage of ESB Integration and competency centre techniques now established
in ITD Happy customers
http://www.youtube.com/watch?v=5-T71zmupiA
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
TIBCO Breakfast Seminar SeriesEnabling Better Government Services
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Platform characteristics TIBCO Government customers value
Ability to integrate to your existing applications
Ability to onboard services to the web without custom coding
Ability to communicate data across departments
© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.
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Thank-you for Attending
Next event – Lunch and Learn (Securing your SOA – October) Feedback forms
Gift at registration desk when you hand your form inAre your contact details correct?Any suggestions or comments are appreciated.
Presentations will be sent out by Email this week Government Whitepaper and Aged Care case study available
if you are interested. Next TIBCO User Group – Mid November Any questions or if you want further information
Contact Melissa - [email protected] - 02 9458 2148