Digicorp meets Yuva Unstoppable
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Transcript of Digicorp meets Yuva Unstoppable
DIGICORP meets YUVA
STAY UNSTOPPABLE
Managers vs. Leaders
• The main difference is “Focus”• Managers look inwards– Inside the organization– Into each individual– Into the differences in style, goals, needs and
motivation of each person
• Leaders look outwards– At the competition– At the future– At the alternative route forward
Background
• In 25 years, the Gallup Organization interviewed over 80,000 managers from different companies.
• This mammoth research project grew from two basic questions: – What do the most talented, productive
employees need from the workplace?
– How do you attract, find, focus, and keep talented employees?
The Twelve Questions to Measure the Strength of a Workplace
1. Do I know what is expected of me at work?
2. Do I have the right materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last seven days, have I received recognition or praise for doing good work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel my job is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last six months, has someone at work talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?
But does it relate to business outcomes?
• Gallup ran a metaanalysis of data using 2,500 business units’ performance data and 105,000 employees’ opinion surveys.– Productivity
– Profitability
– Employee retention
– Customer satisfaction
A Case In Point
• Employee survey– Do you have the materials and equipment needed to
do your work right?• Store A: 45% Strongly Agreed• Store B: 11% Strongly Agreed• Reality: Store A and Store B had the same materials and
equipment
• Stores scoring in the top 25%– On average, were 4.56% over their sales budget.– Almost 14% over their profit budget. – Retained more employees.
The Order of the Questions
• Base Camp: “What do I get?” (Q1,Q2)• Camp 1: “What do I give?” (Q3,Q4,Q5,Q6)
• Camp 2: “Do I belong here?” (Q7,Q8,Q9,Q10)
• Camp 3: “How can we all grow?” (Q11, Q12)
• The Focus of Great Managers– Take aim at Base Camp and Camp 1 (Q1-Q6).
– Securing “Strongly Agree” response is our most important responsibility.
Basecamp + Camp 1 = 6 questions
1. Do I know what is expected of me at work? 2. Do I have the right materials and equipment I need
to do my work right? 3. At work, do I have the opportunity to do what I do
best every day? 4. In the last seven days, have I received recognition or
praise for doing good work? 5. Does my supervisor, or someone at work, seem to
care about me as a person? 6. Is there someone at work who encourages my
development?
SAMPLE SURVEYDigicorp
Total responses
59
Q1
Q2
Q3
Q4
Q5
Q6
Summary
• Majority response is “Agree” (4)
• Not enough “Strongly Agree” (5)
• Few “Disagree” and “Strongly Disagree” as well (2 and 1 respectively)
Goal should be to get…
Q1 – Strongly Agree
Q2 – Strongly Agree
Q3 – Strongly Agree
Q4 – Strongly Agree
Q5 – Strongly Agree
Q6 – Strongly Agree
Topic of the talk was…
• Innovation
• Target Oriented
• Discipline
• Responsibility
• Self Belief
Latest ASQ survey conducted by Kelton Global
• Traits people value most in a leader• Honesty – 30%
• Communication Skills – 22%
• Critical Thinking – 11%
• Commitment – 10%
• Leaders' biggest shortcomings• Communicating Skills – 20%
• Honesty – 16%
Book
First, Break all the rules
ONCE AGAIN…STAY UNSTOPPABLE
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