Digest 35
Transcript of Digest 35
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CHOICES PLANNING - MYTHS AND PITFALLS CUMULATIVE IMPACT CLAIM
LAW PROGRAMME UNDER THE NEC CONTRACT PROJECT MANAGEMENT I
IMPACT OF ELECTRONIC COMMUNICATIONS IN DISPUTE MANAGEMENT JA
ARBITRATION REFORMS - FIVE YEARS ON TIME SPENT, TIME LOST CONSE
DAMAGES: A US. PERSPECTIVE INJUDICIOUS CHOICES PLANNING - MYTH
PITFALLS CUMULATIVE IMPACT CLAIMS UNDER U.S. LAW PROGRAMME U
NEC CONTRACT PROJECT MANAGEMENT IN CHINA THE IMPACT OF ELECT
COMMUNICATIONS IN DISPUTE MANAGEMENT JAPANESE ARBITRATION R
FIVE YEARS ON TIME SPENT, TIME LOST CONSEQUENTIAL DAMAGES: A US
PERSPECTIVE INJUDICIOUS CHOICES PLANNING - MYTHS AND PITFALLS
IMPACT CLAIMS UNDER U.S. LAW PROGRAMME UNDER THE NEC CONTRA
MANAGEMENT IN CHINA THE IMPACT OF ELECTRONIC COMMUNICATIONS I
MANAGEMENT JAPANESE ARBITRATION REFORMS - FIVE YEARS ON TIME
LOST CONSEQUENTIAL DAMAGES: A US. PERSPECTIVE INJUDICIOUS CHOI
PLANNING - MYTHS AND PITFALLS CUMULATIVE IMPACT CLAIMS UNDER U
PROGRAMME UNDER THE NEC CONTRACT PROJECT MANAGEMENT IN CHI
IMPACT OF ELECTRONIC COMMUNICATIONS IN DISPUTE MANAGEMENT J
ARBITRATION REFORMS - FIVE YEARS ON TIME SPENT, TIME LOST CONSE
DAMAGES: A US. PERSPECTIVE INJUDICIOUS CHOICES PLANNING - MYTH
PITFALLS CUMULATIVE IMPACT CLAIMS UNDER U.S. LAW PROGRAMME U
NEC CONTRACT PROJECT MANAGEMENT IN CHINA THE IMPACT OF ELECT
COMMUNICATIONS IN DISPUTE MANAGEMENT JAPANESE ARBITRATION R
FIVE YEARS ON TIME SPENT, TIME LOST CONSEQUENTIAL DAMAGES: A USPERSPECTIVE INJUDICIOUS CHOICES PLANNING - MYTHS AND PITFALLS
IMPACT CLAIMS UNDER U.S. LAW PROGRAMME UNDER THE NEC CONTRA
MANAGEMENT IN CHINA THE IMPACT OF ELECTRONIC COMMUNICATIONS I
MANAGEMENT JAPANESE ARBITRATION REFORMS - FIVE YEARS ON TIME
LOST CONSEQUENTIAL DAMAGES: A US. PERSPECTIVE INJUDICIOUS CHOI
ES PLANNING - MYTHS AND PITFALLS CUMULATIVE IMPACT CLAIMS
LAW PROGRAMME UNDER THE NEC CONTRACT PROJECT MANAGEMENT I
IMPACT OF ELECTRONIC COMMUNICATIONS IN DISPUTE MANAGEMENT JA
ARBITRATION REFORMS - FIVE YEARS ON TIME SPENT, TIME LOST CONSE
DAMAGES: A US. PERSPECTIVE INJUDICIOUS CHOICES PLANNING - MYTH
PITFALLS CUMULATIVE IMPACT CLAIMS UNDER U.S. LAW PROGRAMME U
NEC CONTRACT PROJECT MANAGEMENT IN CHINA THE IMPACT OF ELECT
COMMUNICATIONS IN DISPUTE MANAGEMENT JAPANESE ARBITRATION R
FIVE YEARS ON TIME SPENT, TIME LOST CONSEQUENTIAL DAMAGES: A US
PERSPECTIVE INJUDICIOUS CHOICES PLANNING - MYTHS AND PITFALLS
IMPACT CLAIMS UNDER U.S. LAW THE IMPACT OF ELECTRONIC COMMUNI
DISPUTE MANAGEMENT PROGRAMME UNDER THE NEC CONTRACT THE I
ELECTRONIC COMMUNICATIONS IN DISPUTE MANAGEMENT JAPANESE AR
REFORMS - FIVE YEARS ON TIME SPENT, TIME LOST CONSEQUENTIAL DA
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Claiming head officepersonnel costs as part of a
loss and expense or damages
claim is often an uphill task.
Claims are often met with the
argument that the personnel
would have been employed
by the contractor in any event
and the contractor has,
therefore, not incurred any
additional cost. KKeevviinnRReeeevveess notes that recent
case law from the UK may
make it easier to claim, and
sets out principles that can be
applied in other jurisdictions.
When making claims for loss and
expense or damages, whether arising
from employer delays, variations or
otherwise, contractors will often want
to include the cost for time spent byhead office personnel. However, thisis frequently rejected on the basis thatthe head office personnel would havebeen employed in any event and,therefore, no extra cost has beenincurred. ‘Keating on ConstructionContracts’, 8th Edition, 2006explains compensation for employerdelays as follows:
“If particular head-office costs are
proved to have been increased by a
contract’s delay, they are recoverable.Examples would be the cost of extra
staff recruited because the particular
contract was in difficulties or the cost
of extra telephone calls and postage
in the period of delay. But
substantial claims of this kind are
rarely made because most contractors
are able to cope with delay on a
particular contract with their existing
resources whose cost is reasonably
constant.”
This may not appear particularly fairto contractors, who have had to divertsignificant time of their managersand other head office staff to dealwith a delayed project only to be toldthat they would have incurred thosestaff salaries anyway and so are notentitled to claim. Contractors may,therefore, take some comfort in therecent English Court of Appeal caseof Aerospace Publishing Limited v
Thames Water Utilities Limited
(January 2007) and the subsequentHigh Court case of Bridge UK Com
Ltd v Abbey Pynford Plc (April 2007).
AEROSPACE PUBLISHING
Aerospace Publishing involved a claimfor damages arising from a flood. Theclaim included time spent byAerospace Publishing’s staff as aresult of the flood. While it is not acase involving a construction
contract, it is important because it is aCourt of Appeal decision that sets outprinciples of general application forrecovery of personnel time and
usefully analyses a number of previous cases.
The Court of Appeal reviewed theearlier judgement Tate and Lyle Food
and Distribution Ltd v Greater London
Council (1982), where the defendantswere liable to the claimants forhaving failed to dredge silt which hadbuilt up during its construction of piers for a ferry. The claimantsthemselves had to dredge the silt and,as part of its claim, claimed
managerial and supervisory expenses.Although the judge rejected this partof the claim, in doing so he stated:
“I have no doubt that the expenditure
of managerial time in remedying an
actionable wrong done to a trading
concern can properly form the subject
matter of a head of special damage.
In a case such as this it would be
wholly unrealistic to assume that no
such additional managerial time was
in fact expended.”
The Tate and Lyle case is importantbecause it was the first case that gaveuseful guidance on recovery of management time and because itmade clear that management timewas in fact claimable. However, it didnot address the counter-argumentthat where such management time isfor salaried staff, the managementcosts would have been incurred inany event, and thus no additional
costs have been incurred.
However, the Aerospace Publishing
case went on to explain how suchmanagement costs may be claimed.
Aerospace Publishing owned alibrary and archive that was damagedby a flood from a burst pipe. ThamesWater was liable to AerospacePublishing for the loss and damagethat resulted. As part of its claim,
Aerospace Publishing sought torecover payments made to staff forwork done in relation to, andconsequent upon, the flood.
TIME SPENT, TIME LOST
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In this issue...
TIME SPENT, TIME LOST . . . . . . . . .1
CONSEQUENTIAL DAMAGES . . . . . . .3
INJUDICIOUS CHOICES . . . . . . . . . . .6
PLANNING - MYTHS & PITFALLS . . .7
CUMULATIVE IMPACT CLAIMS . . . . .9
THE CONSTRUCTION PROGRAMME
UNDER THE NEC CONTRACT . . . . . .11
PROJECT MANAGEMENT IN CHINA .13
THE IMPACT OF ELECTRONIC
COMMUNICATIONS . . . . . . . . . . . . .15
JAPANESE ARBITRATION . . . . . . . .17
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based on his assessment of the timehe spent on various matters. Theassessment was made retrospectively.While the judge accepted thisapproach, he went on to point outthat such an assessment was anapproximation of the hours spent and
may over-estimate or under-estimatethe actual time which would havebeen recorded at the time. He thencut the hours by c20%, allowing 100hours of the manager’s time asdamages.
CONCLUSION
In claims for loss and expense ordamages, these recent cases suggestthat the time of head office staff may
be claimable provided that the three‘propositions’ set out in the Aerospace
Publishing case are met. Such a claimis on the basis of loss of revenuearising from diversion of the staff time, which is calculated using thecost per hour of employing the staff.
Evidence of the time spent in theform of timesheets or othercontemporary records should beprovided to prove the time spent.However, the Bridge UK case
confirms that a retrospectivereconstruction is allowable, but thisshould be treated with caution. Anunconvincing reconstruction mayresult in that part of the claim beingrejected for lack of evidence. As thejudge in Tate and Lyle said whenreferring to management time:
“I would also accept that it must be
extremely difficult to quantify. But
modern office arrangements permit
of the recording of the time spent bymanagerial staff on particular
projects. I do not believe that it
would have been impossible for the
plaintiffs in this case to have kept
some record to show the extent to
which their trading routine was
disturbed...”
While courts will considerreconstuctions, experience confirmsthat keeping adequate records andbeing able to show what occurred will
improve a party’s position.
Kevin Reeves is based at Trett
Consulting’s Kuala Lumpur office.
Aerospace Publishing would havealways had to pay the staff salaries,whether the flood had occurred ornot. The claim was, therefore, notmade on the basis that, in the absenceof the flood, Aerospace Publishingwould not have had to pay them.
Instead, the claim was made on thebasis that, if not for the flood, theseemployees would have concentratedupon their conventional activities,out of which Aerospace Publishingwould have made money. The claimwas, therefore, framed in terms of lossof revenue from these other activities.
After a review of Tate and Lyle andfour subsequent cases, the court inAerospace Publishing concluded that
this was a valid approach. Staff timecould be included as damages wherethe staff had been diverted from otheractivities on the basis that suchdiversion resulted in a loss of revenuefrom those other activities. The courtconsidered that the previous casesestablished three propositions forsuch a claim:
(a) The fact and extent of thediversion of staff time have to be
properly established. Evidence of these should be provided, failingwhich the claimant is at risk of afinding that they have not beenestablished.
(b) The claimant has to establish thatthe diversion caused significantdisruption to its business.
(c) Strictly, the claim should be castin terms of a loss of revenueattributable to the diversion of staff
time. However, in the ordinary case,and unless the defendant canestablish the contrary, it is reasonablefor the court to infer from thedisruption that, had their time notbeen diverted, staff would have beenapplied to activities which would,directly or indirectly, have generatedrevenue for the claimant in anamount at least equal to the costs of employing them during that time.
Based on the particular facts of Aerospace Publishing, the judge thenconcluded that the diversion of timefor a significant number of the
claimants’ employees had been setout in detail and adequatelyestablished; and that there could be
no sensible challenge to a conclusionthat its business was therebydisrupted, indeed substantially so.
The court was, therefore, entitled to
draw the inference that the employeeshad been diverted from revenue-
generating activities and to makeallowance in the award of damages forthe cost of the diverted employees.
BRIDGE UK
Three months after Aerospace
Publishing, the Bridge UK case alsohad to consider a claim for staff time.In this case, a contractor was engaged
to construct a slab on which aprinting press was to be installed. Asa result of defects in the slab, the
installation of the printing press andcommencement of its operation weredelayed by over a month. The owner
claimed damages, including a claimfor management time dealing withthe problems caused by the
contractor.
Although the Aerospace Publishing
case was not referred to in thejudgment, some of the earlier case law
considered in Aerospace Publishing
was. The judge found that the
manager had been diverted from hisusual activities of selling andmarketing the company and awarded
damages based on the period of timethat he was diverted. This is broadly
consistent with Aerospace Publishing
and is a useful judgment to confirmthat the approach is acceptable to the
courts. However, Bridge UK also went
on to consider what evidence wasrequired to support the time claimed,especially where detailed
contemporary records were notavailable.
By reference to the earlier case of Holman Group v Sherwood (2001), thejudge concluded that in the absence
of records of the time actually spentby the manager, evidence in the formof a reconstruction from memory was
acceptable. The manager hadcalculated that he was engaged for128 hours in dealing with the
problems caused by the contractor,
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A U.S. PERSPECTIVEsubcontracted work as called for in
the subcontract agreement, the
general contractor’s legal liability to
the owner was a recoverable
consequential damage of the
subcontractor’s breach. The Court
believed the subcontractor could have
reasonably foreseen that the owner
would hold the general contractor
responsible for correcting the
defective work of a contractor.
However, in EBWS, LLC v Britley
Corp., 928 A.2d 497 (Vt. 2007), theCourt reversed an award of
consequential damages for expenses
incurred by an owner of a creamery
on the ground that they were not
foreseeable; the expenses resulted
from a three week suspension of
operations at the creamery while
faulty work performed by a
contractor was repaired. The Court
noted that the owners were not, at the
time of contracting, contractually
obligated to incur the expenses,which consisted of wages paid to
standby workers and purchased milk
that ultimately went to waste.
Accordingly, the court denied
recovery of these consequential
damages, holding that parties are not
presumed to know the condition of
each other’s affairs or to take into
account contracts with third parties
that are not communicated.
TENNESSEE GAS PIPELINECOMPANY V. TECHNIP USA
CORPORATION
A recent Texas case also offers insight
into how courts may view different
types of alleged consequential
damges, including claims for delay
costs, lost profits, loss of efficiency
and use of money. Tennessee Gas
Pipeline Company (“TGP”) engaged
Technip USA Corporation
(“Technip”) to construct
improvements along an interstate gas
pipeline owned by TGP pursuant to a
“Lump Sum Turnkey, Engineering,
Procurement and Construction
Contract” (“Contract”). During the
course of the Project, numerous
delays occurred that each party
attributed to various causes –
including issues with the components
being installed, issues involving the
new technology or new applications
of technology being employed, delays
in change orders, shortages of skilled
labour, and inclement weather.
Ultimately, the project was completed
with up to twenty months of delay.TGP thereafter sued Technip to
recoup its additional
expenses and for
allegedly defective
work. Technip file a
counterclaim to
recover certain sums
it alleged to be owed
under the Contract.
A jury found that
Technip had
breached theContract and
awarded delay
damages and defective work damages
to TGP. Subsequently, on the motion
of Technip, the trial court limited the
jury award to certain defective work
damages. Both TGP and Technip
appealed, though Technip’s appeal is
beyond the scope of this article.
The Court of Appeal entertained the
issue of whether TGP’s damages weredirect or consequential, and if
consequential, whether those
damages would be barred by the
waiver of consequential damages
provision contained in the contract.
The Court referenced the cornerstone
definitions of consequential and
direct damages, and also held that a
general measure of damages is subject
to any agreement that the parties
might have made with respect to
damages because parties to a contract
are free to limit or modify the
remedies available in the event of a
breach of the contract. In this case,
the Contract, Article 19.1, reflected
that TGP and Technip agreed to limit
the remedies available in the event of
a breach:
CCoonnsseeqquueennttiiaall DDaammaaggeess:: Not-
withstanding any other provisions of this
Agreement to the contrary, in no event
shall Owner or Contractor be liable to
each other for any indirect, special,
incidental or consequential loss or
damage including, but not limited to, loss
of profits or revenue, loss of opportunity oruse incurred by either Party to the other,
or like items of loss or
damage; and each
Party hereby releases
the other Party
therefrom.
TGP contended that
its claims
constituted ‘direct
damages’ and
therefore, were notprecluded by Article
19.1. Technip
contended that all of TGP’s claims
were for incidental, indirect and
consequential damages and were thus
barred by Article 19.1.
As an overall matter, the Court of
Appeal concluded that Article 19.1
did not preclude recovery for any and
all liability for delay that might occur
under the Contract. It concluded thatthe waiver of consequential damages
did not preclude direct damages
involving loss of use, opportunity, or
profits.
The Court next considered whether
the specific claims at issue
constituted consequential damages,
which were waived by Article 19.1 of
the Contract. The Court concluded
that:
I TGP was not precluded from
recovering ‘project delay costs’
“A party’s
entitlement to
consequential
damages depends
largely on the
foreseeability of
the alleged loss
claimed”
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for extended expenses including,
labour, travel, environmental
contractors, TGP inspectors,
purchase and supply of additional
construction consumables,
hauling wastewater from the site,
and utilities, as TGP wasexpressly responsible for these
costs under the Contract. The
Court found it could be
conclusively presumed to have
been foreseen or contemplated by
Technip that, as a consequence of
its breach of the Contract by
delay, TGP would have to
continue paying these ongoing
costs. Thus, these costs were not
precluded from recovery.
I TGP was nnoott precluded from
recovering costs for providing
extended power at a specific
station separately from its
‘project delay costs’ above,
because the Court concluded in
its analysis of the ‘project delay
costs [above],’ that TGP was
expressly responsible for
providing that power under the
Contract. It could, therefore, be
conclusively presumed to havebeen foreseen or contemplated by
Technip that, as a consequence of
its breach of the Contract by
delay, TGP would have to
continue paying those ongoing
costs. The Court concluded that
those damages resulting from the
delay also represented ‘direct
damages’ because they clearly
flowed naturally and necessarily
from the breach.
I TGP was precluded from
recovering costs for loss of
efficiency – excess gas, oil, and
labour that were incurred because
a new compressor component was
not timely installed – because
those claims constituted claims of
consequential ‘loss of use’
damages that were precluded
under Article 19.1.
I TGP was also precluded from
recovering damages for the costs
of a backup generator that it had
TRETTDigest55
rented due to a power outage
because the necessity of a rented
backup generator could not have
been “conclusively presumed to have
been foreseen or contemplated” by
Technip at the time the Contract
was formed “as a consequence of [its] breach of contract or wrongful
act.”
I TGP was further precluded from
recovering damages for the lost
use of money that it had invested
in the project, as those funds
represented an indirect loss to
TGP because any return that
might be attributable to
theoretical investments TGP
might have made fell outside itsContract with Technip.
I TGP was precluded from
recovering damages for
‘premature energy costs at
Station 54’ – essentially the cost
paid to the utility company to
install and maintain high power
transmission lines to the station.
I Finally TGP was precluded from
recovering costs as a result of activities that required the release
of gas into the atmosphere
resulting from Technip’s breach.
TGP contended that the released
gas would have been sold to
customers; therefore, the Appeal
Court construed TGP’s claim to
be for lost profits. The Court held
that TGP’s expectation of profit
through the sale of gas to its
customers was incidental and
consequential to the performance
of the Contract concerning the
installation of new equipment,
and thus were barred by Article
19.1.
In summary, the Court concluded
that all of TGP’s damages challenged
by Technip as consequential were
precluded under the terms of the
Contract, as a matter of law, except
those damages awarded for ‘Projectdelay costs’ and for extended power
requirements at a specific station.
CONCLUSION
In the USA, and many other legal
jurisdictions, a party’s entitlement to
consequential damages depends
largely on the foreseeability of the
alleged loss claimed. Courts will notaward damages that are remote and
unexpected. Furthermore, courts in
the USA will respect contractual
provisions waiving a party’s right to
recover consequential damages.
Accordingly, these provisions should
be carefully drafted to precisely
define the types of damages
prohibited from recovery – whether
foreseeable or not.
** LeBlanc Bland is a law firmspecialising in construction advice
and litigation involving the marine,
energy and government sectors.
Brian Comarda is a Partner at their
Houston, Texas office.
(tel: +1 713 621 7100, email:
TRETT CONSULTING
BREAKFAST BRIEFING– HOUSTON
‘PLANNINGFOR PROJECTCHANGE’Trett Consulting is hosting a
Seminar on the subject of
‘Planning for Project Change’
to be held at The Energy
Industries Council, 11490
Westheimer Road, Suite 850,
Houston, TX 77077 on the
morning of March 30, 2010.
The focus of this seminar is on
preparing for and managing
change on construction and
engineering projects.
For further information please
contact:[email protected] tel: +1 713 547 4888
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avoiding unnecessary delay or expense”.
This obliges the arbitrator to beflexible in selecting procedures to suitthe individual circumstances of thecase before them and it is clear thatthere is no need for the arbitrator tofollow ‘court’ procedures. Hence, anarbitration has the flexibility toestablish relatively inexpensiveprocedures.
There are a number of choicesavailable to an arbitrator which might
have a streamlining effect. Theseinclude:-
(i) dispensing with pleadings / statements of case
(ii) the scope of disclosure,
(iii) a fast track timetable for thearbitration
(iv) using written submissionsinstead of having interlocutoryhearings.
(v) using inquisitorial powers,
where the arbitrator searches forfacts, examines documents, andmakes further investigations.
PROCEDURAL MATTERS
These procedural matters are notmandatory provision and, therefore,the arbitrator’s power to decide onprocedural matters is subject to theright of the parties to agree suchmatters. If the parties can’t agree, the
arbitrator can decide to use them.
Research has found that confiningthe scope of disclosure and the use of a fast-track timetable / setting timelimits, both reduce the cost and theduration of arbitration. Whendispensing with pleadings reducestime but not necessarily cost; the useof the inquisitorial powers reducedcosts but not duration of arbitration;instructing written submissionsreduced duration but not costs.
ARBITRARY CHOICES
Section 16(1) of the Act provides that
the “parties are free to agree the
procedure for appointing the arbitrator”.
This can be done by the parties co-
operating in choosing their own
arbitrator once they decide on the
relevant experience and other criteria
of the potential arbitrator. This would
include considering the curriculum
vitae of prospective arbitrators before
agreeing. However, this sensible
procedure appears only to be adopted
infrequently.
Research has confirmed that in twothirds of cases, the tribunal is
appointed by reference to an
institution. This is because the means
of appointing the arbitrator is
generally set out to be by this method
in the pre-existing contract between
the parties.
The nomination procedure of some
institutions, such as the UK’s RIBA
and the Institution of Mechanical
Engineers, involves matching therespective geographical locations of
the potential arbitrator against those
of the parties. If there is more than
one arbitrator in that area, the
institutions then try to select
someone with qualifications that are
relevant to the dispute. Geographical
proximity is a practical advantage
rather than a necessity and it is
suggested that the main concern
should be to appoint the person with
the appropriate skills and knowledge.
CONCLUSIONS
In the author’s view, the parties
should only refer to an institution if
they fail to agree on who the
arbitrator should be. In addition,
both the arbitrator and the parties
should give careful thought to the
type of procedural directions they
may wish to use.
Eugene Lenehan is based at Trett
Consulting’s Coventry office
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Adjudication is increasinglybecoming a preferred form of earlydispute resolution in many countries.In the UK, it was no surprise toanybody that arbitration’s popularityplummeted when statutoryadjudication came along in 1998.Trett Consulting’s Eugene
Lenehan’s research shows that thecause of arbitration’s demise arosefrom a number of factors; for examplethat the average length of anarbitration was over 14 months,though many drag on for years, and,
generally speaking the larger theclaim the longer they last. Nor arearbitrations a sure-fire way of gettingyour money. In the cases he studied,only 54% of main contractorclaimants received the arbitrator’sfull award, and the amount awardedwas always less than claimed.
For example, what research hasshown is that when arbitration as adispute resolution process isconsidered the preferred route, its
success is dependant upon theselection of the arbitration tribunal.Indeed the UK’s Arbitration Actemphasises speed, economy andfairness, and the selection of anarbitrator who can comply with boththe spirit and the letter of the Act isvital to success.
There are various procedures thearbitrator can follow which canreduce costs and duration, but not allarbitrators will take advantage of them.
AVOIDING EXPENSE
Section 1(a) of the Act provides:
“The object of arbitration is to
obtain the resolution to disputes by
an impartial tribunal without
unnecessary delay or expense”.
The aim of section 1(a) is taken up at
section 33(1)(b) of the Act whichimposes on the arbitrator the duty to“adopt procedures suitable to the
circumstances to the particular case,
INJUDICIOUS CHOICES
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Planning (or scheduling), in anyenvironment, involves a disciplined
approach to work, through whichdecisions are made, recorded andcommunicated to all concerned.CCoolliinn CCaappppeerr explains that planningwill define an organisation’s
objectives, establish an overallstrategy for achieving these objectives
and develop a comprehensivehierarchy of plans to integrate and co-
ordinate activity.
In other words, what is to be done,
how it is to be achieved, by whom andwith what resources. In businessorganisations the Plan, becomes a
statement of intent and a means of control.
THE PURPOSE OF PLANNING
Planning involves the establishment
of business policies - rules laid downto provide guidance for decisions by
managers. It assumes that alternativecourses of action exist and so assists
managers in the process of organising, forecasting, coordinating,
controlling communications andmotivating people - planning then
becomes a key management ‘tool’.
SOME MYTHS
1. Planning that proves to be inaccurate
is a waste of management time
The end result of any form of
planning is only one of its purposes.The process itself can be even morevaluable than the end product even if
the results miss the target.
Planning requires management tothink through what it wants to do and
how it is going to do it; thisclarification can have a significant
value in itself. For example, thepreparation of a detailed method
statement is a mandatory
requirement of most constructioncontracts.
A programme often forms part of the
plan of what is to be done, however,the method statement explaining how
the works are to be carried out and bywhom is very often overlooked andnot developed into a comprehensive
document particularly at the start of a
project.
Management that does a good job of
planning will have direction andpurpose and the planning is likely to
minimise the misdirection of energy;
this will happen despite the
possibility of missing the ultimate
objectives.
From my experience, delayedcompletion and disrupted progress is
more easily avoided or controlled by
firms who use effective planningtechniques.
2. Planning makes future decisions
Planning does not make future
decisions. It is concerned with the
impact of current decisions on futureevents. So while planning is
concerned with the future, planning
decisions are made in real time.
3. Planning can eliminate change
Planning cannot eliminate change.
Changes will happen regardless of
what management does.Management engages in planning in
order to anticipate changes and to
develop the most effective response to
them.
4. Planning reduces flexibility
Planning implies commitment, but it
is a constraint only if a plan is
produced but not developed ascircumstances require. Planning is
an on-going activity. The fact thatformal plans have been reasoned out
and clearly articulated can make
them easier to revise than an
ambiguous set of assumptions.
PITFALLS AND
RECOMMENDATIONS
1. Level of detail
A plan or programme may containtoo much detail for some users andtoo little for others. It would be
inappropriate to provide a full
network analysis to a ganger orforeman on a construction site - he is
unlikely to want to decipher a
computer generated logic linked
critical path analysis programme.Likewise, an unlinked bar chart
would be inappropriate for a complex
project where the project
management team is required toconsider the time, cost and resource
implications of alternative solutions.
A common trap is to attempt to plan
the whole project, activity by activity.As soon as the project gets off the
ground, more information becomes
available. Some activities are nolonger required, new activities
become apparent and the project
manager can be sucked into a spiral of planning and re-planning; he may
then cease to manage the plan and the
plan quickly loses credibility.
At the highest level, an overview of
the plan is appropriate, with progress
milestones. On a building project,there might be:
I Completion of design
development. This is often a key
milestone when the full scope of
the Works to be carried out is
realised.
I Effective water tight date, whenthe start of finishing activities
becomes a significant stage in the
programme. This date is oftenconfused with weather-tightness,
i.e. when all the roof and external
envelope of a building is fullycomplete.
Without milestones, a mass of
detailed information can oftenobscure critical information and
mask the key remaining stages as the
project moves towards the
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completion of construction.
Modern computer software packages
allow for planning projects in detail.
However, summary bars can be
generated and reports issued to the
relevant departments within an
organisation, which allows further
appropriate levels of detail contained
within a programme, which can be
more sensibly produced properly by
those departments.
2. Focusing on a deadline
There is a tendency for some
managers to focus on a deadline. By
concerning themselves with a point
that lies far into the future, they feel
that there is plenty of time to do thework, under-stating the current
priorities. To avoid this inherently
misplaced optimism, a manager
should set definite intermediate
targets for completion of the work.
To set shorter-time horizons, the plan
must contain goals and activities
which are controllable in the shorter
term. Taking the example above, the
sooner all design is complete and
information issued for construction
on a project, the less the likelihood of change to the construction activities.
3. Flow of Information
The key to a successful project is
completion on time, to budget,
achieving the client’s performance
requirements. Financial and market
pressures can demand that projects
are finished in the shortest possible
time within a challenging cost
estimate. However, many projectshave insufficient information to fully
plan the project from start to finish at
the outset. Projects can suffer from
insufficient design information
required for efficient working and
effective control.
Progress on projects is sometimes
governed by the characteristics of the
flow of information. Despite this lack
of information, a project is expected
to be planned and controlled.
4. Creativity
Some planning methods can
discourage creativity. If the planning
tools are too cumbersome and only
the planner understands the
programme, other members of the
project team are unlikely to make a
creative contribution.
Sometimes, a Manager may organise
the work to be programmed in
isolation then delegate the
implementation of the plan to the
group. This often arises in large
construction companies which have
separate departments for
construction and planning –
particularly at pre-tender stage.
Planning is most effective as a group
activity, where the relevant parties
work together and communicate witheach other to solve the task.
5. Over-optimistic time forecasts
Over-optimism arises in two ways:
(a) arbitrary cuts
A company may work with detailed
methods of estimating, where
programming the work content and
cost of a project is based on historicaldata previously used to plan similar
projects.
However, those responsible for
securing the project may be over
optimistic and consider that the work
can be done more quickly at less cost
– often it cannot!
Estimating methods should be
trusted or otherwise the effectiveness
of a tender bid is reduced.
(b) insufficient previous experience
Another form of over optimism is tounder estimate the time required to
carry out certain activities. It may bethat new technology or a general lack
of work study leads to insufficienttime and resource allocation. To
avoid this pitfall it is important to
involve those responsible for theimplementation of the activity in theestimating process.
A plan or programme must not omitactivities, for example, a proving
period for engineering services orfinal cleaning, which are critical to
the successful completion of theproject. Many projects are one-off
endeavours, but previous experienceon similar projects should enable the
preparation of a realistic checklist,which includes all key activities.
CONCLUSION
Planning establishes an
organisation’s objectives and goals. Itenables actual performance to be
compared against objectives.Deviations from the plan can be
identified and the necessarycorrective action taken.
In the writer’s view, regular
independent progress monitoring isthe key to identifying those activities
which require the most attention,whether they are procurement or
lead-in activities or off site orphysical tasks on site.
Uncertainty in planning projects will
diminish as the overall design of aproject is completed andinformationfor construction is issued.
Without planning, there can be no
control. However, effective planningutilising experienced planners can
allow time to be utilised moreeffectively.
Time is unique; if wasted it can never
be replaced!
Colin Capper is based at Trett
Consulting’s Coventry office
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A recent case in the UnitedStates Court of Federal Claimsillustrates how a contractormay be able to recover underthe ‘cumulative impact theory’for the impact of multiplechanges. BBaarrrryy BBrraammbb lleediscusses the background andimplications of this case on thecontracting industry.
In Bell BCI Company v. United States,
2008 U.S. Claims LEXIS 116 (Fed.Cl. Apr. 21, 2008), the contractor,Bell, entered into a $63.3 millioncontract with the National Institutesof Health (NIH) for the constructionof a new five-story laboratorybuilding with a full basement on theNIH campus in Bethesda, Maryland.The contract required completionwithin 821 calendar days after notice
to proceed, which was issued on April1, 1998, making June 29, 2000, therequired completion date. Thecontract also contained a liquidateddamages clause stipulating $3,721 asthe amount that NIH could assess toBell for each day that Bell failed tomeet the completion date.Approximately nine months into theconstruction, NIH decided to add anew floor to the building toaccommodate the needs and demandsof NIH researchers and scientists.Prior to this time, NIH had maderelatively few changes to the contract,and the project was 13 days ahead of schedule. The addition of the newfloor resulted in numerous changes,and the project was eventuallydelayed by 19 months. The directimpact of the added floor resulted inseparate change orders for the steeland concrete work ($1.6 million and30 days time extension), changes tothe partial infrastructure or ‘shell’
design of the floor ($6.9 million and30 days time extension) and the finaldesign of the new floor ($1.8 millionand 30 days time extension), making
the new completion date to beSeptember 28, 2000. After these
changes, NIH represented that few
subsequent changes would be issued,
and asked Bell to agree to a series of
new interim completion dates that
would allow NIH to occupy the
building on a phased basis. Theparties then executed Modification 93
that increased the price by another
$2.3 million, revised the completiondate to April 30, 2001, and established
14 substantial completion milestones
for the phased completion, between
October 1, 2000 and April 30, 2001with daily liquidated damages of $266
per day if Bell missed any of the 14
milestone dates. Modification 93
contained the following, and did not
contain any reservation of rights for
other claims, such as cumulative
impact or loss of efficiency.
The modification agreed to
herein is a fair and equitable
adjustment for the Contractor’s
direct and indirect costs. This
modification provides full
compensation for the changed
work, including both Contract
costs and Contract time. The
Contractor hereby releases the
Government from any and all
liability under the Contract for
further equitable adjustment
attributable to the Modification.
After Modification 93 was signed,NIH issued 113 additional
modifications that incorporated over
200 extra work orders, many of which
emanated from NIH’s scientific
community, and the court noted that
“the NIH project team had no ability to
stop the NIH scientists from making
changes.” In these modifications, NIH
compensated Bell only for the direct
costs and Bell was directed to performthe additional work without
extending or impacting the project
schedule or milestone dates. None of
the modifications provided anycompensation for cumulative impact
or inefficiency costs, and Bellreserved its rights to such impact
claims. Also Bell notified NIH that
the continued issuance of changeswould delay the project and that the
only way to avoid impact to theschedule was for NIH to authorise
acceleration of the work. NIH did not
authorise an acceleration effort, andwhen Bell attempted to include
acceleration costs in its change orderpricing, NIH struck them out. NIHfurther withheld $100,000 from Bell’s
payments “due to inadequate progress”
and repeatedly asserted its right to
assess liquidated damages if the
milestone completion dates were notmet.
The relationship between the parties
became strained as NIH continued toissue changes, demanded compliance
with the milestone completion dates,
and even reneged on paying forchanges that had been negotiated and
accepted. The project wassubstantially complete on February 8,2002 (some 589 days after the original
contract completion date). Bellsubmitted to the NIH contracting
officer a certified Request forEquitable Adjustment in the amount
of $6.2 million for unpaid balance,
unresolved changes, delays, labourinefficiency costs, profit on the
claims, and five subcontractor claims.Bell’s claims were denied by the
contracting officer, who also assertedNIH claims against Bell for
liquidated damages, re-testing and
estimated costs to remedy defectivework. Bell filed a complaint in the
United States Court of FederalClaims.
One of Bell’s claims was for thecumulative impact of the NIHchanges. The original contract price
was $63.6 million, and there were
CUMULATIVE IMPACT
CLAIMS UNDER U.S. LAW
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While the cumulative impactdecision of recovery may have limitedapplication outside of U.S. federalcontract jurisdictions, it may be apotential basis of recovery forcontractors who have experienced theimpact of multiple changes, additions
and extras without receiving anycompensation for the impacts. Forexample, none of the 206 contractmodifications issued on the NIHproject included any payment orother consideration to the contractorfor disruption, cumulative impact, orlabour inefficiency. Similarly, none of the modifications contained anylanguage explicitly waiving orreleasing such a claim. The Bell BCI
court’s decision that prior releases
did not waive a subsequentcumulative impact claim was basedon the facts – a careful presentation of the details of the parties commercialrelations; how the partiesadministered changes; when EWOsand modifications were prepared;what the parties communicated aboutthe changes; and what contract workor earlier change each EWO andmodification had affected. These factsconvinced the Bell BCI court thatearlier releases had not waived the
later impact claim. While languagesporadically appeared in somemodifications purporting to reserverights, the court said that no meetingof the minds between the parties everoccurred. For example, the courtnoted that many of the eventsrelevant to the cumulative impactclaim did not even arise until afterthe parties signed Modification 093.According to the court, prudentcontracting parties would be specific
in describing the exact scope of anyrelease or reservation of rights. Thus,contracting parties shouldspecifically deal with time and costimpacts, fully addressing thesematters by the specific terms in theformal variation documents.
Barry Bramble is the new Regional
Director at Trett Consulting’s
Houston Office.
$21.4 million in change orders,increasing the contract price by 34percent. The court noted thatchanges of this magnitude wereunusual for building constructionprojects. The court further noted thatthere were approximately 700 extra
work orders that affected every flooron the project, and that NIH’sinternal documentation reflectedserious concerns regarding the extentof changes after Modification 93. Themodifications did not specificallycompensate Bell for the cumulativeimpact of the NIH changes andrevisions, nor did the terms of themodifications expressly release NIHfor liability for cumulative impactand labour
productivity claims.
At trial, Bellpresented both factevidence concerningits productivityrecords and experttestimony to proveits claim forcumulative impactand lost labourproductivity. In itsproject record-
keeping practices,Bell trackedproductivity byrequiring itsforemen to record each week thenumber of units of work installed,allowing Bell’s management tocompare the actual time to installunits of work against its estimates.Where more time was spent installingunits than estimated, Bell deemed thetime to be unproductive. Bell’s expert
witness analysed Bell’s productivitylevel based upon the weekly recordsof units installed for each cost code,and determined the productivity levelby comparing the actual labourexpended to perform units of work.The expert testified that althoughBell was adversely affected by theaddition of the new floor, Bellperformed this extra work at or nearthe same productivity rates originallyplanned for the project. The experttestified that Bell’s estimated
productivity was reasonable and evenadded four percent to the baselinehours in his calculations, which thecourt noted added a ‘conservative
measure’ in the expert’s approach tothe evaluation of the reasonablenessof Bell’s estimated productivity.Further, the expert testified that themajority of ‘unearned’ labour hoursor ‘inefficiency’ occurred afterModification 93 was executed, and
that approximately 25 percent of Bell’s total labour hours expended onthe project were due to the laborproductivity loss caused by NIHchanges. The expert determined that80,317 hours were lost due to theimpact of NIH changes, andcalculated the total productivity lossfrom these NIH changes bymultiplying these hours by the fully-burdened average labor rate of $33.50
to arrive at
$2,690,649 indamages to Bell.The court wassatisfied that Bell’sexpert had properlyquantified thecumulative impactof the NIH changesby using Bell’sh i s t o r i c a lproductivity dataand project recordsfor measuring
earned andunearned labourhours.
The court sustained Bell’s claim of $2,058,456 for the loss of efficiencyresulting from the cumulative impactof NIH’s changes because of the‘major, wholesale changes,’ the manyrenovations prior to move-in, and thefailure to grant any time extensionsfor the changes. The combination of
these factors created a classicenvironment for what has becomeknown as the ‘cumulative impact’upon labor inefficiency. Multiplechange orders on a constructionproject potentially can beaccommodated if the employeracknowledges that additional timeand money will be required, and if the parties carefully plan thesequencing of the changed work.However, if the employer as heredenies the additional time or money
to perform changed work, butnevertheless continues the flow of change orders to the contractor, achaotic project may result.
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“if the employer
denies the
additional time or
money to perform
changed work,
but nevertheless
continues the flow
of change orders
to the contractor,
a chaotic project may result”
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THE CONSTRUCTION
PROGRAMME UNDERTHE NEC CONTRACTOriginally drafted for the UK, but
increasingly recognised worldwide,the NEC 3 form of contract is set up
in a way which is, on first application,
alien to the traditional constructionestablishment. Instead of the usual
list of clauses and sub-(sub)-clausessetting out what each party should
and should not do, the NEC sets outto act as a tool for managing the
construction process itself. SStteevvee
DDaavviiss argues that it is a contractwhich is supposed to be read –
understood – and followed – by the
people who do the building.
The NEC contract encourages the
parties to think ahead and anticipate
problems, and most importantly, findsolutions before the problems
happen. There is no final account
and no opportunity to wait until theend to wrap everything up.
One of the primary tools to manage
any construction process, and of paramount importance to the NEC, is
the construction programme. The
contract requires the Contractor toproduce and maintain, and the
Project Manager to accept, a
programme for the works (‘theAccepted Programme’). But theAccepted Programme is not simply a
bar chart filling the gap between
‘starting date’ and ‘completion date’.
The NEC is quite explicit in what it
expects to be shown on theprogramme. In the writer’s view this
is where the wheels start to fall off on
many projects, as the contract
contains extensive provisions which
go far beyond the requirements of more traditional forms. Whilst these
might be seen as ‘best practice’ in anyevent, the latest NEC difference is
that ‘best practice’ is now mandatory.
The Programme sets the dates for
access to and use of the site. It affectsamounts due for payment if no
programme is submitted by the
Contractor. It is also used todetermine the Contractor’s
entitlement to, and assessment of,
certain compensation events.
The Programme may be the
Contractor’s tender programme, if this is incorporated into the contract
data. Employers beware, however, asthere are risks in this approach,
because the Contractor may be able to
claim reimbursement for requiredchanges to the programme – see, for
example, Yorkshire Water Authority v
Sir Alfred McAlpine Ltd 32 BLR 114
(1985). Contractors also beware; if
the programme results in a
compensation event to resolveambiguity or inconsistency, Clause
63.8 will require the event to beassessed on the interpretation most
favourable to the Employer.
The list of information to be shown
on the Programme is stated at Clause
31.2, and includes the starting date,access dates and the Completion
Date, all defined in the contract data.Also required is the order and timing
of operations.
Beyond this, a series of defined
information is also required:
I Key Dates. These are notsectional completion dates, but
dates by which the whole or parts
of the works must achieve adefined condition or state of
completion.
I Planned Completion. This may
be earlier than the CompletionDate. The contract usefully
apportions ownership of any floatbetween planned completion and
the Completion Date, to the
Contractor.
I Order and timing of work of the
Employer or Others, and dateswhen the Contractor plans to
complete any preceding work.
I Provisions for float, which doesnot mean the foundation can be
shown floating out towards theprojects’s Completion Date!
I Provision for time riskallowances, being the duration
allowed by the Contractor against
each activity, to allow for the risksinherent in the work.
I Health & safety requirements.
I Any procedures specifically set
out in the contract.
I Dates for acceptances, plant and
materials and other things to be
provided by the Employer, andinformation from others.
I A statement of how the
Contractor intends to carry out
each operation, includingplanned equipment and
resources. In other words, a
method statement. Using this asa baseline, compensation events
are more easily valued.
I Any other matters which the‘Works Information’ requires the
Contractor to show on theprogramme.
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Some commentators suggest that thisis no more than what a competentContractor would put on hisprogramme in any event. In an idealworld, perhaps this is true, but how
often does it happen? Also we shouldbe aware that, in the absence of a
programme identified in the contractdata, a quarter of amounts due underinterim payments is withheld until
the first programme is submitted foracceptance.
Hence, under NEC, the programme isprepared, submitted, becomes the
Accepted Programme. TheContractor’s planner can go back tothe office and visit once a month tomake sure all is going to plan? Well,
not really. Once the programme issubmitted and accepted, the
Contractor’s work does not stopthere. The programme has to beupdated, normally monthly. On eachrevised programme, according toClause 32, the Contractor must show:
I Actual progress achieved on eachoperation and its effect on thetiming of the remaining work.
I
Effects of implementedcompensation events, and of notified early warning matters(the latter requirement has beenomitted by the June 2006
amendment to NEC 3).
I The Contractor’s proposals todeal with delays and to correctnotified Defects.
I Any other changes the Contractorproposes to make to the Accepted
Programme.
When the revised programme issubmitted and accepted, it supersedesany previous revisions of theprogramme.
The benefits of this are clear. If all of
this information is shown on therevised programme, delay is dealtwith as it arises, the parties knowprecisely where the job stands, can
contemporaneously address andmitigate delays where possible, andthe programme remains a valid toolfor measuring progress, delays and
the status of the work.
However, there are pitfalls to avoid inthe process. The sheer volume of compensation events can be
overwhelming, and there may be afailure to implement the process at
all.
It is not uncommon to find that theEmployer’s PM or his equivalent has
not approved or accepted theContractor’s programme; often justsaying nothing at all. Thisundermines the intent of the NEC,which allows the PM specified
reasons for refusing to accept theprogramme. These are:
I That the plans it shows are notpractical.
I Information required by thecontract is not shown.
I The Contractor’s plans are notrealistically represented.
I It does not comply with theWorks Information.
Unfortunately for the Contractor,these reasons can have a wideinterpretation. Both parties shouldappreciate the benefits of co-operating on programming matters.
Late response to the programme bythe PM is a compensation event initself, entitling the Contractor topayment for any cost incurred. The
Contractors must keep theprogramme updated for progress.This is an action often insufficiently
presented, with no indication of detailed percentage figures for eachactivity. Also, when the programme is
revised, there can be difficulties inrelating between programmesbecause their structure is changed.
In practice, many NEC contracts are
administered as though they weregoverned by a traditional JCT form.The work is carried out, a deal is doneat the end of the day, and all
concerned move on to the next job.But what if there’s no deal?Arguments about failure to followprocedures might arise and, as the
Contractor has an 8 week window of ‘becoming aware’ to notify certaincompensation events, he should takenote of the potential effects.Forexample, the case City Inn Ltd v
Shepherd Construction Ltd, Court of
Session 17 July 2001, confirmed that
condition precedent clauses might beenforced despite a course of actionsuggesting a waiver of contractualobligations. Clause 12.3 of NEC 3most likely closes this argumentagainst the Contractor in any event.So if the NEC is the contract, applyits provisions properly.
Under NEC the programme is inplace for the benefit of the projectmembers, and should be viewed as a
tool for the project as a whole – notjust the person using the computer.Note however, that the NECprocedures take time and resources;also, given the added complexitywhich the NEC brings to theconstruction programming process,experienced and able resources areneeded. NEC is a high maintenancecontract, requiring the commitmentof both Employer and Contractor andtheir teams.
In summary under the NEC form of contract, the programme plays asignificant and defined role in themanagement of the works, setting outthe work to be carried out,requirements to undertake that work,and the periods and dates in which toachieve it. Where the programme istimeously and accurately updated theeffects of delaying events, both interms of time and money, should bedealt with as they arise. The
Employer will have the optimumopportunity to minimise the effects of delays to his project whilstmaintaining cost certainty, and theContractor will have a tool by whichto manage his entire constructionprocess.
Steve Davis is based at Trett
Consulting’s Coventry office
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A Asshhlleeyy HHoowwlleetttt considers
changes to the laws relating
to Project Management in the
People’s Republic of China.
It is fair to say that project
management services in China are
very much in their infancy and on the
whole tend to be undertaken by
foreign enterprises rather thandomestic Chinese enterprises. The
Chinese construction industry
remains organised in the traditional
manner, with the design institutes on
one side and contractors on the other.
As such, procurement systems such
as design-build and turnkey EPC are
rarely seen or used.
In light of these prevailing
circumstances, the Ministry of
Construction (MOC) has beenencouraging Chinese construction
enterprises to adopt the project
management model for a number of
years. In 2003, the MOC issued a
guidance opinion on fostering the
development of general contracting
and project management. This
opinion stressed that in order to assist
Chinese construction enterprises to
“go out,” it was necessary to adopt the
international practice of project
management in China. To this end,Chinese construction enterprises
were encouraged to establish project
management organisations and
systems.
As part of this process, the MOC in
August 2004 issued a Code of
Management of General Project
Contracting for Construction
Projects. This Code is essentially a
National Standard and prescribes
standards for, amongst other things,construction management, schedule
management, cost management,
quality and safety management as
well as contract management. In
November 2004, the MOC issued the
Provisional Measures on
Construction Projects Management
(“the Provisional Measures”) aimed at
improving the standard of
construction in China by placing
more emphasis on project
management as a means of procuring
successful construction project
delivery.
THE INTENT AND SCOPE OF
THE PROVISIONAL MEASURES
The Provisional Measures are
intended to apply to all construction
project management activities
conducted in association with
construction works in China.
Construction project management is
very widely defined as “professional
management and service activities carriedout by enterprises engaged in project
management at the authorisation and
entrustment of the project owner,
throughout the works or during an
individual stage.” Article 6 of the
Provisional Measures itemises project
management as:
I Assisting the owner in
preparatory planning, economic
analysis, ad-hoc evaluations and
determination of investment; inorder words, assisting the owner
with feasibility studies;
I Assisting the owner in acquiring
land and obtaining planning
permits;
I Assisting the owner in organising
and managing the design process;
I Assisting the owner in procuring
appropriate construction,equipment supply, and
supervision services;
I Assisting the owner in
negotiating and executing
appropriate contracts with the
construction contractor as well as
suppliers of building materials,
equipment, structures, and
fittings, as well as assisting with
the supervision of their
implementation;
I Assisting the owner in managingthe construction process
including budgeting, schedule,
and claims management;
I Assisting the owner with post
construction management.
The Provisional Measures apply to all
project management services
provided on construction projects in
China, regardless of whether those
services are provided by foreign ordomestic enterprises.
QUALIFICATION
REQUIREMENTS
Prior to the issue of the Provisional
Measures, project management
services providers were not required
to hold a formal Chinese qualification
certificate.
However, the Provisional Measuresrequire project management
enterprises to have qualifications in
one or several of the following fields:
surveying, design, construction,
supervision, cost advice, or tendering
agency. This means that all
enterprises undertaking project
management must hold one or more
of these qualification certificates.
INDEPENDENCE OF THE
PROJECT MANAGER
One of the significant initiatives
introduced by the Provisional
PROJECT MANAGEMENT IN
CHINA
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Measures is the concept of
independence. The Provisional
Measures dictate that project
management enterprises cannot own
or be associated with any of the
construction companies on the
projects that they are managing. Thereason behind this requirement is
made clear by the activities that are
expressly prohibited in the
Provisional Measures, such as
accepting bribes or asking for
kickbacks or other favours, or
conspiring with the contractor to use
substandard construction materials.
While there are very good reasons
why, in the China context, it is
beneficial to have the projectmanager independent from the
contractor, internationally it is not
uncommon for the project manager to
be connected with the contractor, and
in some cases (for example, in the
United States) the project manager
acts as the contractor. Of course,
when the project manager also acts as
the contractor, there is an inherent
conflict between the interests of the
owner and the interests of the project
manager. For example, when theproject manager acts as the owner’s
representative, its only concern is the
protection of the owner, whereas
when the project manager also acts as
contractor, there is a split of loyalty.
Nonetheless, it is possible to
incorporate checks and balances in
the project management agreement to
address and mitigate this issue.
Accordingly, the blanket prohibition
is not entirely appropriate and will nodoubt deter many large foreign
project managers or contractors who
commonly act as integrated total
construction solutions providers.
Such organisations provide
engineering, procurement,
construction management, and
general contracting services often on
a turnkey basis and as such deliver
potentially significant cost savings to
their owner clients. It is often the
potential cost savings that convinceowners to put less emphasis on the
issue of split loyalty.
ACCOUNTABILITY OF THE
PROJECT MANAGER
Another area where the Provisional
Measures promote international
practice is accountability. On every
project, it is vital that the projectowner has confidence and trust in the
entity managing the project – in
many cases, the project manager acts
as the owner’s representative and,
therefore, has a high degree of
responsibility. For this reason, it is
common for named individuals to be
appointed for the duration of a
project who can only be removed
with the owner’s consent. In this
regard, the Provisional Measures
promote accountability by notpermitting project management
companies to subcontract their
management business or allow other
companies to undertake project
management in their name.
INCENTIVES FOR THE
PROJECT MANAGER
The Provisional Measures allow
project owners to reward the project
management enterprise by grantingthem a certain percentage of any cost
savings that result from
recommendations proposed or
implemented by the project
management enterprise. The parties
are free to agree to the percentage in
their project management contract.
SUMMARY
Effective project management is a key
component in successful constructionproject implementation. In the
context of a construction project,
where the owner is not experienced in
the administration and organisation
of building or engineering projects, it
is important to engage a construction
professional with the necessary
qualifications who is able to make
decisions for the owner in relation to
carrying out the project.
An effective project manager willassist the owner in deliberating and
decision making in connection with
the project. An experienced project
TRETTDigest 1144
manager, by bringing to the project
his particular expertise to ensure that
the project comes in on time and
budget, allows the owner to reduce
the risk of cost overruns and project
completion delays.
Ashley Howlett is a Partner in the
firm of Jones Day and based at their
Beijing office.
Tel: +86 10 5866 1113,
email : [email protected].
Trett Consulting have offices in New
Dehli, Kuala Lumpur, Singapore,Hong Kong, Kobe, Brisbane and
Perth and work extensively
throughout the Asia-Pacific region.
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C CE ELLE EB BR RAAT TE E I IT TS S 110 0T TH H
AAN NN N I IV VE ER RS SAAR RY Y I IN N
AAS S I IAA- -P PAAC C I IF F I IC C
Trett Consulting celebrates
the 10th anniversary of its
Asia-Pacific operations. We
would like to thank our
clients, staff and fellow
professional colleagues for
their continued support and
look forward to workingtogether in the future,
developing and expanding
our operations and building
upon our existing
relationships with our valued
clients.
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IIaann PPeeaassee reviews how new
technology and the impetus
from the Courts is changing
the way cases are
investigated by lawyers.
What are “e-documents” (sometimescalled Electronically StoredInformation or ESI)? Look aroundany modern office and you will see anabsence of filing cabinets, replaced(usually in the basement) with serversrunning the firm’s network. Verylittle gets printed (for cost as well asgreen reasons) but there is stillconstant communication both withinand outwith the organisation, withmost of the crucial exchanges taking
place via e-mail.
A QUESTIONING MIND
Enter the lawyer. Whereas his firstport of call used to be to the hard copyproject files and the filing cabinet of the project manager, now hisquestions will be somewhat different.Who were the individuals involved inthe project (both from our side andfor other parties)? In the ‘new speak’that permeates our lives now, theseindividuals are called key custodians.What computing resources do theyuse and have access to? This willinclude all devices that could save e-documents including not only serversand laptops but also mobile phonesand other portable devices.
IT’S A PROTECTION RACKET
Once the lawyer has got a clear viewof the extent of the sources he has
(assuming there is a potentialdispute), to take them into protectivecustody for two reasons. Firstly, sothat a proper, thorough, investigation
can commence into the facts of thecase and secondly, because there willprobably be the need to givedisclosure of some of them whenordered to do so by the Court orarbitrator. Note that in adjudication
there is not the same disclosureobligation, however, there is still theneed to find the key documents sothat they can be deployed to furtherthe client’s case. This need to takethe documents into safe-keeping isknown as ‘legal hold’.
The most convenient way in whichlegal hold can take place for e-documents is to take a forensic copyof the relevant sources to prevent thenormal processes of destruction,
archival and change taking place inrelation to that data set. The clientscan then continue to use their ‘live’systems without disruption. I sayforensic because great care is neededin handling e-documents, they arevery easily changed and theirassociated ‘metadata’ corrupted. Thisdata can often be of great use indetermining who drafted, received ormodified particular documents.
SEARCHING TIMES
Once that pool of documents isgathered it will be obvious that, in allprobability, the set is far too large tobe gone through individually. In anycase, the documents will need to besorted, reviewed and organised andthat can best be done by using aspecialist database.
A WINNING HAND?
The client may have felt that he was‘holding all the cards’, but is this whatthe documents reveal? Dependentupon what this process throws up, the
lawyer will apply the suitable law andprocedurein advising the client.
INFORMATION OVERLOAD
Sorting and deciding what is relevant,
is the next step.
COSTS
Why are disputes so costly to settleand what can we do about it? This isa key question in the UK Civil JusticeReview of costs being undertaken byLord Justice Jackson. A lot of thecosts revolve around properlyconsidering documents anddisclosure. As I think we’ve est-ablished there is assort of “Moore’s
Law” operating here, it’s not just thefacility with which we e-mail oneanother (copying in multiple parties),it’s also the other copies that we (andour IT departments) habitually make.This article may have variousversions and back-up copies beforeit’s completed. Each such document,if litigation was to eventuate, mayhave to be considered for disclosure.
LITIGATION
Litigation used to be seen asadversarial and overall it still is, butthere are parts of the process that theCourts are increasingly stressingshould be cooperative; a recent case1
highlights that this has not gotthrough to all in the legal profession.The judge in that case made thefollowing point:
47. This case provides an opportunity
for the Court to emphasise something
mentioned in Part 31 Practice
Direction [dealing with disclosure of
documents] which the parties in the
present case disregarded. Paragraph
TRETTDigest1155
THE IMPACT OF ELECTRONIC
COMMUNICATIONS INDISPUTE MANAGEMENT
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2A.2 of the Practice Direction states
that the parties should at an early stage
in the litigation discuss issues that may
arise regarding searches for electronic
documents. Paragraph 2A.5 of the PD
states that where key word searches are
used they should be agreed as far as
possible between the parties. Neitherside paid attention to this advice. In
this application the focus is upon the
steps taken by the Defendants. They
did not discuss the issues that might
arise regarding searches for electronic
documents and they used key word
searches which they had not agreed in
advance or attempted to agree in
advance with the Claimants.
The Judge went on to conclude thatthe Defendant’s solicitors had notcarried out a reasonable search in thefirst instance and that the parties’solicitors should meet to discuss howrestoration of the Defendant’s back-up tapes could best be done and“Following such a meeting, the
Defendants should embark so far as
reasonably practicable upon restoration of
the back-up tapes”. Additionally,further key word searches had to bedone by the Defendants, at furthercosts to the parties.
The lesson from the case is evident.The Court will not look kindly uponparties that take unilateral actionswhen it comes to e-disclosure. Infuture an “e-Disclosure Technology
Questionnaire” will have to be filled inand discussed at the first casemanagement conference in UKlitigation.
SUMMARY
There can be no doubt that many of the problems faced in terms of comprehending the overall merits of a clients’ case are added to by the‘tyranny’ of the email (and otherelectronic documents). However, alsoprovides solutions and benefits.Ian Pease is a solicitor specialising
in construction & engineering
disputes (email: ian@pease-
family.net)
1Digicel (St Lucia) Ltd and other companies v
Cable and Wireless plc and other companies
[2008] EWHC 2522 (Ch).§
TRETTDigest 1166
On 1 January 2010, 33 yearsafter first establishing TrettConsulting, Roger Trett handedover the executive managementof the business. He becomes aConsultant to the company from1 May 2010.
From a small office in GreatYarmouth, one of the mosteasterly towns in England,Roger has seen the business hestarted flourish from its humblebeginnings to the globalorganisation of today,employing 150 professionals in
15 offices situated across 9countries.
Not only has Roger steered thebusiness through itsconsiderable growth, but he hasbecome a distinguished leaderof dispute resolution in theconstruction and engineeringsectors. He is regularlyconsulted by owners, operatorsand contractors concerning
their major claims andcommercial problems and heacts as an expert in the areas of quantum and delay analysis. Heis widely regarded for alwaysoffering no-nonsense advice.
For over two decades, Roger hasheld senior positions in theAcademy of Experts, havingbeen its Chairman for 6 years.The Academy is one of theleading international
organisations promoting thevery best of standards andpractices for experts opining inlitigation, arbitration and otherforms of dispute resolution.
In 2008, Roger led the companyto merge with the EuropeanEngineering Consultancy,Grontmij, whose 8,000professionals provide multi-disciplinary services in the
water, energy, transport andenvironmental sectors. Havingoverseen the successful
integration of Trett withGrontmij, Roger now intends tofocus on his professionalactivities, actively working withclients and their legal advisorsto promote the earliestresolution of the mostchallenging commercialproblems.
Roger leaves behind a strongmanagement team led by TonyFarrow, Group ManagingDirector. Tony has a long careerwith Trett Consulting, havingjoined the firm 21 years ago.
Roger comments that:
“It has been an enormous
privilege to have led a group of
talented and committed
colleagues over such a period. I
see the forthcoming years as a
very exciting time for Trett
Consulting. Building upon our
traditional values and global
presence, I am sure the business
will identify new businessopportunities and continue to
grow. However, our main focus
has always been, and I am sure
will continue to be, to provide
our clients with the highest
possible standards of excellence
in delivering our services and to
provide our employees with
challenging and rewarding
careers. I wish clients,
colleagues and fellow
professionals the very best
wishes for the future and thankthem for their support over the
years.”
All at Trett Consulting thankRoger for providing theleadership which has allowedeach of us to develop our careersand potential. We alsoacknowledge that Roger hasbeen at the helm for longer thanSir Alex Ferguson at
Manchester United, a fact thathe can be rightly proud of!
RROOGGEERR TTRREETTTT
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For many years, arbitration
has been one of the mostpreferred forums for disputeresolution internationally andevery country has it ownsrules and procedures. In thisarticle, PPeetteerr GGooddwwiinn
highlights the improvementsin Japanese arbitration overthe last five years, resulting indiminished criticism of theJapanese arbitration system.
THE NEED FOR CHANGE
One of the most frequently rehearsed
complaints against arbitration in
Japan was that the law relating to it
was inadequate and out-of-date.
There was no stand-alone arbitration
code and arbitration was given only
limited attention in articles 786 to
805 of the old Code of Civil
Procedure of 1890. The JapaneseArbitration Law (Law No. 138 of
2003) which came into force on 1
March 2004 (the ‘New Law’) was
based on the 1985 UNCITRAL
Model Law on International
Commercial Arbitration (the ‘Model
Law’), providing instant familiarity
and certainty to users.
The New Law sought to follow the
general UNCITRAL objectives but it
recognised a need to depart fromsome of the standard provisions. A
number of the modifications are
specific to Japanese requirements yet
none of them should undermine the
New Law in the eyes of experienced
international arbitrators and
arbitration counsel::
I The New Law applies to both
international and domestic
arbitration, and to both
commercial and non-commercialcivil arbitration – as long as the
place of arbitration is in Japan. In
contrast, the Model Law only
applies to international
commercial arbitration.
I The New Law has included
provisions to recognise that
arbitrators can have a role as
mediators in amicable
settlements (Article 38(4)
Japanese Arbitration Law 2003).
I The New Law has included
provisions which give special
treatment to consumers and
individuals that are involved inarbitration agreements.
Any gaps in the New Law’s content,
such as the fact that it is silent on key
issues like confidentiality and
arbitrator’s immunity, have been
addressed in the new commercial
arbitration rules of the JCAA, which
were updated at the same time as the
enactment of the New Law to bring
them into line with the law, the
UNCITRAL arbitration rules andalso with the other leading
international commercial dispute
resolution organisations. Parties can
choose to adopt the rules or adopt
them with modifications, although
most parties tend to adopt the rules in
full.
KEY REFORMS
A number of key reforms were made
in 2004 to address some of the
repeated criticisms of the Japanese
arbitration system.
Hearing procedures
Arbitration proceedings in Japan
often used to be criticised for being
extremely lengthy and slow; one of
the main focuses of the reforms of
2004 was to improve the efficiency of
the system. In the New Rules, the
JCAA gave the arbitral tribunal the
power to speed up the proceedings
and prevent unnecessary delay. If one
of the parties fails to submit evidence
or fails to appear at a hearing without
good cause, the tribunal can proceedregardless (Rules 32 and 35 JCAA
Rules). Furthermore, documents are
to be submitted to the tribunal
directly rather than through the
JCAA and they can be submitted via
electromagnetic record or facsimile if
the tribunal agrees. Further, in place
of numerous short hearings spaced a
few weeks apart, are single longer
evidentiary hearings of the type
familiar to arbitrators and arbitration
counsel in all the major arbitrationcentres.
Selection of Arbitrators
In the past, the selection of
arbitrators was hugely restrictive.
There was a general bias in favour of
a single arbitrator, and any attempt to
avoid this needed early action from
one of the parties. Furthermore,
arbitrators had to be resident in Japan
on appointment and only a smallnumber were registered with the
JCAA, so the choice of arbitrator was
limited.
In line with international norms, the
New Law:
I Gives the parties the freedom to
determine the number of
arbitrators, and then implements
default provision for occasions
when the parties fail to do so;
I Does not require any specific
qualifications for arbitrators, so
there is complete freedom to
appoint the arbitrators most
suitable for the case;
I Puts no restrictions on
nationality or residence of
arbitrators; leaving parties to
choose from the widest possible
pool
Finally, where the JCAA is called
upon to make an appointment, it has
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JAPANESE ARBITRATION REFORMS
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recognised the need to
internationalise its panel of arbitrators and this process is
proceeding apace at the time of
writing.
Any criticisms about the lack of
impartiality of arbitrators are dealt
with by a number of provisions in the
New Law and New Rules, which
require impartiality and
independence from arbitrators, as
well as full disclosure of any interest
they may have in the proceedings.There are also grounds to challenge
an arbitrator if there is a justifiable
doubt as to his or her impartiality and
there are criminal penalties for
corruption of an
arbitrator, such as
bribery. (Articles 50
through to 55
J a p a n e s e
Arbitration Law
2003)
Language
The New Law
provides that parties
are now free to agree on the language
or languages to be used in the arbitral
proceedings, or in the absence of such
an agreement, for this to be
determined by the arbitral tribunal.
In practice, more and more JCAA
arbitrations are now being conducted
in English.
Representation
One of the most enduring issues in
Japanese arbitration has been the lack
of clarity as to who may represent a
party in arbitration proceedings. For
some time, the JCCA and Japanese
Bar interpreted the Lawyers’ Law
(Bengoshi Ho) (Law No. 205, 1949) as
prohibiting all foreign lawyers from
acting as arbitration counsel of
record. However, it has since been
acknowledged that a foreign lawyer
registered as a gaikokuho jimu bengoshi
may conduct arbitration in Japan in
return for the payment of fees.Furthermore, foreign lawyers may
represent clients in an international
arbitration case when they are
appointed outside of Japan.
CONCLUSION
Japan has addressed many of the
criticisms which for many years were
made about its arbitration system.
More could be done, especially in
keeping up-to-date with any changesthat are made by UNCITRAL to its
Model Law and Rules.
However, for now the New Law and
New Rules together
allow for a very
flexible and
p r o g r e s s i v e
arbitration system
in Japan. They have
created much
greater autonomyfor parties involved,
and while they set
out a default
standard for
arbitration practice, they also allow
parties to vary any of the provisions
that they find unacceptable to their
circumstances. Japan has established
a framework suitable for use in both
domestic and international
arbitration.
In short, there is no longer any reason
(legal or procedural) why an
international commercial arbitration
conducted in Japan should not look
identical to one conducted in any of
the major arbitration centres. The
challenge still remains to encourage
its use.
Peter Godwin is head of the Tokyo
Disputes Practice at Herbert Smith
(tel: +81 3 5412 5444, email
TRETTDigest 1188
– FIVE YEARS ON
“There are
grounds to
challenge an
arbitrator if there
is a justifiabledoubt as to his or
her impartiality”
SEMINARS BEING
RUN BY TRETT
AUSTRALIA IN2010
The Australian Government has
allowed different States and
Territories to enact what now
amounts to eight different forms
of security-for-payment
legislation to be enacted in one
country.
For organisations operating
across all the States and
Territories of Australia, the
situation is one of complexity
and increased risk.
Consequently, Trett Australia is
running a series of ‘Adjudication
Awareness’ seminars specifically
designed to help firms become
aware of the pitfalls inherent in
the rules and procedures.
Other seminars being run in
2010 include ‘Managing
Change in Construction
Contracts’, ‘Methods of
Analysing Extensions of Time’
and ‘How to Prepare and
Defend Delay Claims’.
For further information, contact
our National Director at
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