Diane's Resume
-
Upload
diane-nelson -
Category
Documents
-
view
86 -
download
1
Transcript of Diane's Resume
Diane Nelson42 Cobbs Creek Way (651)202-1506Las Vegas, NV 89148 [email protected]
September 23, 2015
Re: Financial Career
Hello,
I am pleased to present my resume to express my desire to become an asset to your Office. Given the opportunity, I would make a profitable contribution to your office by working eagerly and efficiently to produce superior results, while also striving for excellence. My goal is to find a career which is challenging and allows me to apply both my office experience along with my legal education. I am interested in working with your company because I believe this corporation will allow me to do those things, while also enabling me to further grow in my career. I would appreciate the opportunity to be apart of your team.
Some of my competitive abilities for this position include exceptional communication, interpersonal and leadership skills. I have13 years of customer service experience, 3 years of those years I was in a supervisory role within the retail industry. These opportunities exposed me to diverse cultures which taught me how to communicate with clients of differing levels of English speaking abilities. This exposure has also taught me to utilize alternative methods to effectively communicate topics and to solve pressing issues that lead to improved client relations. Possessing these abilities enable me to be a strong, competent employee within your office.
Furthermore, my college education has prepared me for this position, by giving me the knowledge I’ve acquired in various classes I’ve completed. Along with the office experience and knowledge I’ve gained, I am prepared to learn new tasks, while also accepting new challenges. Possessing these skills enables me to be a valuable asset to your corporation.
Thank you for reviewing my application and I look forward to future discussions concerning this career. Thank you for your consideration.
Sincerely,
Diane M. Nelson
Enclosure:
Diane Nelson42 Cobbs Creek Way (651)202-1506Las Vegas, NV 89148 [email protected]
ObjectiveTo obtain a position with your corporation where my efficiency, willingness to expand my knowledge, communication, organizational and problem solving skills will be an asset to your office.
Skills and Abilities Excellent communication skills in person, by phone and email Proficient in Microsoft Office 2010: Word, Excel, and PowerPoint Reliable and eager to learn new tasks; self-directed
Paralegal EducationInver Hills Community College, Inver Grove Heights, MN Graduated May 2013
Associate in Science (AS) degree Paralegal, ABA approved program Developed vital research, legal writing, and office procedure skills Knowledgeable and efficient in Westlaw and mndocs
Employment HighlightsTCF National Bank, St. Paul, MN April 2013 – September 2015 Escrow Department Senior Specialist
Work with collection and bankruptcy departments to find solutions to customer’s delinquencies including processing modifications
Identify errors involving escrow data and performing corrections as appropriate Use analytical skills to identify, research and resolve escalated requests from customers,
internal departments, and outside agencies. Identify and resolve unpaid property tax and homeowners insurance issues Working diligently to adhere to RESPA guidelines Train new employees in all aspects of the job
Laurie Nevers, Attorney at Law, Maplewood, MN June 2013 – August 2013Family Law and Dispute Resolution Paralegal Internship
Organize and complete court documents Prepare documentation to present to the courts Attend court hearings and mediation sessions regarding issues within family law Establish child support, court decrees, guardianship rights and marriage dissolution
Leeann Chin, Woodbury, MN February 2010 – June 2014Shift Lead
Manage the restaurant and employees while maintaining a well-functioning establishment which exceeds company standards.
Input sales data and product tracking into Excel spreadsheets Answer multi-line phone responding to questions regarding the store, food information, and
diverse customer inquiries Supervise and delegate tasks to diverse staff
Diane Nelson42 Cobbs Creek Way (651)202-1506Las Vegas, NV 89148 [email protected]
Business References
Dave Sontag, TCF National Bank, Vice President Loan ServiceE-mail: [email protected]: (651) 228-8062
Dan Pruden, TCF National Bank, Loan Operations Officer E-mail: [email protected]: (651) 228-8057
Dana Brooks, TCF National Bank, Escrow Specialist E-mail: [email protected]: (651) 767-8739
Personal Reverences
Angela LutzE-mail: [email protected]: (763) 777-0924
Jessica Pearson E-mail: [email protected]: (720) 200-2549