OUR MISSION

TO CREATE MEMORABLE

EXPERIENCES BETWEEN

BRANDS & CONSUMERS

OUR VISION

TO BE THE LEADER IN

INNOVATING REMARKABLE

CONSUMER EXPERIENCES,

CREATING LOYALTY AND VALUE

WITH EVERY ENGAGEMENT.

VIBES OUR

VIBES: VALUES THAT INSPIRE US TO GO

FROM GOOD TO GREAT

REMARKABLE BE

BE REMARKABLE

We are much more than a call center;

we are an engagement center that is in

the business of creating remarkable

consumer experiences. Every one

of our team members has the ability to

directly affect someone’s day each and

every day—we have the power to

AMAZE.

CHANGE INSPIRE

INSPIRE CHANGE

Encourage ourselves and others to

lead forward-thinking change. Keep imagining new and better ways to

live and work. Be willing to try harder,

embrace failure and lead the

way to out think and outperform.

SUCCESS ENABLE

ENABLE SUCCESS

Do everything in your power to

contribute to a positive

outcome. No one likes road blocks,

so don’t be one. Offer up a different

solution, or better yet…work to find

a WIN-WIN. Be Proactive. Be

Smarter.

ACT AS A FAMILY WORK AS A TEAM

WORK AS A TEAM, ACT AS A FAMILY

We develop friendships that become

extended family, engage with

leaders that become lifelong mentors

and create memories that go beyond

the job description. Get to know

those around you, seek out

commonalities, and spend time with

each other outside of the workplace.

WINS CELEBRATE

CELEBRATE WINS

Recognize and celebrate our wins.

Celebrate and reflect on the obstacles

we overcame, roadblocks we knocked

down, sacrifices we made, and the

rigorous task of continuing to strive

forward relentlessly, never giving up along the way.

FORWARD PAY IT

PAY IT FORWARD

The most rewarding part of life is when

you can give back and touch the

lives of others. Paying it forward is

such a simple concept, yet makes such

a powerful impact.

GROWTH DESIRE

DESIRE GROWTH

Knowledge is Power. The more

knowledge you have, the more potential

you can unlock and the more

opportunities available to you. Seize

opportunity by opening your mind to

learn something new every day –

challenge the standard, seek to

learn from others and engage in

shaping the future.

LAUGH

HAVE FUN,

OFTEN

SMILE MORE

HAVE FUN, SMILE MORE, LAUGH

OFTEN

Life is journey, not a destination.

Enjoy the journey. Have fun along

the way. When something is no longer

fun, then it’s not worth doing. Show

our smiles often, make the best out

of every situation, and have fun along the way.

TRUST BUILD

BUILD TRUST

Enable positive relationships

through positive communication.

Refrain from negative words like

DON’T, and CAN’T and replace them

with what you CAN do. Be thoughtful,

simply because you can and give credit

where credit is due.

PASSIONATE BE

BE PASSIONATE

When you’re passionate about what you do,

your job is no longer about punching a time

clock and going home, it becomes invigorating.

Believe in why you are here and in

our vision to create remarkable experiences.

Passion is the necessary ingredient in making a

difference in where you are today and what you

will become. Passion will open doors to

endless opportunity

CHARACTER INSPIRE WITH

INSPIRE WITH CHARACTER

We can all learn something from each other.

While we inspire, we carry ourselves

with confidence and compassion,

not arrogance and negativity, because we

believe that having a good character is an

enabler of success and leadership.