DHL GLOBALMAIL - Global Logistics · DHL GLOBALMAIL PLUS DHL GLOBALMAIL PLUS offers the following...
Transcript of DHL GLOBALMAIL - Global Logistics · DHL GLOBALMAIL PLUS DHL GLOBALMAIL PLUS offers the following...
Easy to Use
There’s no need to sort or frank your international mail, as
we’ll do that for you. You simply place your unsorted mail
in the DHL packaging provided, attach a DHL Express
Waybill and it’s ready for collection.
Free Collections
Your international mail will be collected by your DHL
Express courier at the same time as your Express
shipments, so there’s no need to arrange a separate
collection or to take your mail to the Post Office. There’s
no additional charge for collections either.
One Account, One Invoice
You can use the same account for DHL GLOBALMAIL that
you use to send your Express shipments, and there’s also
no need for a separate invoice.
Reliable Delivery
Although DHL GLOBALMAIL does not offer the same
speed of delivery as other DHL Express services, it is a
‘Priority’ international mail service and offers the fastest
delivery available via the international mail network. Our
delivery aims are shown in the table below.
DHL GLOBALMAILDHL GLOBALMAIL is a convenient, reliable and cost-effective way for DHL
Express customers to send international mail items up to 2kg. It’s ideal for
sending letters and business correspondence, but it’s also suitable for low-value
goods where speed of delivery is not essential.
DELIVERY AIMS
Germany 2-4 days
Europe 3-6 days
USA and Canada 5-9 days
Rest of World 6-12 days
Please note: Delivery aims are in working days and exclude the day of collection.
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Global Coverage
You can use DHL GLOBALMAIL to send your international
mail to every country in the world. What’s more, there are
no additional costs when sending to remote areas.
Cost Effective
Our pricing is very competitive compared with other
international mail service providers, helping you to keep
costs to a minimum. It’s also important to note that
volumetric weight calculations do not apply to DHL
GLOBALMAIL – the actual weight is always used to
calculate the price.
Choice of Service Levels
When extra security is required, DHL GLOBALMAIL PLUS is
an international Registered Mail service offering
additional visibility during transit and a signature on
delivery – see panel for further details.
Free Return of Undeliverable Items
Items that cannot be delivered in the destination country
will be returned via the international mail network to our
International Mail Centre in Germany. Items are
consolidated and returned to you on a weekly basis, free
of charge.
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DHL GLOBALMAIL PLUS
DHL GLOBALMAIL PLUS offers the following
additional features:
Signature on Delivery
The mail item will only be handed over to the
recipient once they have signed for it. Although it
is not possible to provide a copy of the signature,
the delivering postal authority will keep a record
on file and this can be used as proof of delivery in
the event of claims for missing items.
Status Updates
Each DHL GLOBALMAIL PLUS item contains a
barcode which allows status updates to be
generated. The status updates are:
n Data submitted – when the barcode label is created
n Processed sort facility – when the item is
received at the Deutsche Post International Mail
Centre in Germany
n Departed terminal – when the item departs from
the Deutsche Post International Mail Centre
n Arrived destination – when the item is received by
the postal authority in the destination country
n Delivered – when the item is delivered to
the recipient
Please note that the ‘Delivered’ status update is not
provided in all destination countries. For an up-to-
date list of countries where the ‘Delivered’ status
update is provided, please contact your DHL Express
Account Manager.
Compensation
Up to £30 in compensation can be claimed if a
DHL GLOBALMAIL PLUS item is lost or damaged.
HOW IT WORKS
The DHL GLOBALMAIL service combines the strengths
of DHL Express, Deutsche Post and the international
mail network.
Prepare and address
your international mail
items as usual. Place
unsorted mail in the
packaging provided.
Complete DHL Waybill
and attach to packaging.
Collection by DHL
Express courier
Transport to Deutsche
Post International Mail
Centre in Frankfurt,
Germany
Mail is sorted and
enters the international
mail network
Delivery in destination
country by local postal
authority
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IMPORTANT INFORMATIONDomestic/National Mail
It is not possible to send domestic/national mail items. The DHL
GLOBALMAIL service is only suitable for sending international mail.
Prohibited and Restricted Items
You are responsible for checking whether any items you send are
permitted for carriage in the international mail network. The list of
prohibited or restricted items sometimes varies from the regulations
which apply to other DHL Express services. If you are in any doubt,
please check with your DHL Express Account Manager.
Oversized or Overweight Items
Mail items which exceed the maximum dimensions and/or 2kg weight
limit cannot be forwarded through the international mail network.
These items will be returned to you at your expense using your
DHL Express Import account. To avoid unnecessary delays and costs,
please ensure that all mail items are within the specifications shown
in the table above.
Customs Declarations
International mail items being sent to a destination country outside the
EU must have a customs declaration label (CN22) affixed to the outside
of the envelope/packaging. We will provide you with CN22 labels or,
if you are using the Deutsche Post customer portal to create shipping
labels for your items, the CN22 will automatically be created.
WHAT CAN YOU SEND?DHL GLOBALMAIL is suitable for sending a wide range of international mail items, including correspondence, statements,
invoices, direct mail, catalogues and low-value goods. For pricing purposes, items are classified as Letters or Packets.
Letters Packets (including Rolls/Tubes)
Minimum dimensions 140mm x 90mm 140mm x 90mm Rolls/Tubes: Length + (2 x diameter) must be at least 170mm
Length must be at least 100m
Maximum dimensions 381mm x 305mm Length + width + height must not exceed 900mm
No dimension to exceed 600mm
Rolls/Tubes: Length + (2 x diameter) must not exceed 1040mm
Length must not exceed 900mm
Maximum thickness 30mm n/a n/a
Maximum weight 500g 2kg 2kg
To help you determine if a mail item is a Letter or a Packet, a DHL GLOBALMAIL Format Guide is available on request from your DHL Express Account Manager.
Quantity and detailed description of content (1)Quantité et description détaillée du contenu (1)Anzahl und detaillierte Beschreibung des inhalts (1)
CUSTOMS DECLARATION, may be opened officially
DECLARATION EN DOUANE, peut être ouvert d’office
ZOLLDEKLARATION, Zollamliche Prüfung gestattet
CN 22Important / important / Wichtig:
Please read instructions before usageS’il vous plaît lire les instructions avant utilisation
Bitte lesen Sie die Anweisungen vor der Verwendung
GiftCadeauGeschenk
DocumentsDocumentsDokumente
Sample materialEchantillon commercialWarenmuster
OtherAutreSonstiges
Weight in kg (2)Poids en kg (2)Gewicht in kg (2)
Value (3)Valeur (3)Wert (3)
For commercial items only:Pour les envois commerciaux seulement:Nur für Handelswaren:
Total Weight (6) in kgPoids Total (6) en kg Gesamtwicht (6) in kg
Total Value (7)
Valeur totale (7)
Gesamtwert (7)
I, the undersigned, whose name and address are given on the item, certify that the particulars given in this declaration are correct and that this item does not contain any dangerous article or articlesprohibited by legislation or by postal or customs regulations.
Je soussigné dont le nom et l’adresse figurent sur l’envoi, certifie que les renseignements donnés dans la présente déclaration sont exacts et que cet envoi ne contient aucun objet dangereux ouinterdit par la législation postale ou douanière.
Ich, der/die Unterzeichnende, dessen/deren Name und Adresse auf der Sendung angeführt sind, bestätige, dass die in der vorliegenden Zollinhaltserklärung angegebenen Daten korrekt sind und dass diese Sendung keine gefährlichen, gesetzlich oder auf Grund postalischer oder zollrechtlicher Regelungen verbotenen Gegenstände enthält. Ich übergebe insbesondere keine Güter, deren Versand, Beförderung oderLagerung gemäß den AGB der Deutschen Post ausgeschlossen ist.
Date and senders signature (8)Date et signature de l’expéditeur (8)Datum und Unterschrift des Absenders (8)
HS tariff nr (4) and country of origin of merchandize (5)N° tarifaire du SH (4) et pays d’origine des marchandises (5)(Falls bekannt) Zolltarifnr. nach dem HS (4) und Ursprungsland der Waren (5)
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