DHL ENGINEERING & MANUFACTURING CONFERENCE 2015DRIVING VALUE FOR YOUR BUSINESS

Reg Kenney

President

Engineering & Manufacturing Sector

DHL Customer Solutions & Innovation

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Safety Information & Housekeeping

• No Fire Alarm planned today Locate Emergency Exits

• Please put your phones on mute

• Please no private photos and videos during the sessions

• Conference DocumentsPresentations

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“The Social

Responsibility

of Business is

to increase its

Profits”

MILTON FRIEDMAN`S PERSPECTIVE

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“Society’s expectations are increasing, and we will continue to listen carefully to our

stakeholders, as we strive to create mutual value.”

– Jan du Plessis, Chairman Rio Tinto

“Society’s expectations are increasing, and we will continue to listen carefully to our

stakeholders, as we strive to create mutual value.”

– Jan du Plessis, Chairman Rio Tinto

“An integrated sustainability strategy, backed by ambitious goals, helps the company deliver

greater value to all its stakeholders in a way that is economically, environmentally and

socially responsible.”

– Atlas Copco, Annual Report 2014

“An integrated sustainability strategy, backed by ambitious goals, helps the company deliver

greater value to all its stakeholders in a way that is economically, environmentally and

socially responsible.”

– Atlas Copco, Annual Report 2014

“Our customers have a choice, and how we perform determines whether they choose us. […]

We move quickly and make timely, well-reasoned decisions because our future depends on them.”

– United Technologies, Our commitment

“Our customers have a choice, and how we perform determines whether they choose us. […]

We move quickly and make timely, well-reasoned decisions because our future depends on them.”

– United Technologies, Our commitment

“We listen and learn, and then we adapt and develop products and services to respond

to today’s and tomorrow’s demands.”

– Doug Oberhelman, Chairman and CEO Caterpillar

“We listen and learn, and then we adapt and develop products and services to respond

to today’s and tomorrow’s demands.”

– Doug Oberhelman, Chairman and CEO Caterpillar

Our Customerʼs perspective

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The DPDHL perspective

3 bottom lines & living responsibility

Investors Employees

Customers

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“We cannot form a foundation of

trust unless we respect the needs of our stakeholders […]. We are

drawing attention to this goal

because it is at the center of our own aspiration to become the

industry benchmark for

responsible business.”

Frank Appel

CEO DPDHL Group

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DHL Engineering & Manufacturing White Paper

Supply Chain Implications and Action Areas

E&M Sector Responses

E&M Environment / Trends

Engineering & Manufacturing 2025+

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Engineering & Manufacturing – Major Trends

Shifting Markets

Customization &B2B To B2C Convergence

Volatility & Exogenous Threats

Impeding Labor Shortage New TechnologiesCompliance & Sustainability

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Sector Responses & Supply Chain Implications

&

Se

cto

r R

es

po

ns

es

Intelligent Manufacturing

Sustainable Manufacturing

New Business Models

New Collaboration Models

Supply Chain Implications

Sustainable

Supply Chains

Regional

Supply Chains

Resilient and Compliant Supply Chains

Connected and Integrated

Supply Chains

Agile and ResponsiveSupply Chains

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We Depend On Your Guidance – Thank You For Your Input

Unique expertise and broad x-DHL expert community

Broad

solution

and solution

development

portfolio

Our

Virtuous Circle

Joint solution development

with you, our Customers,

from ideation to

implementation

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Thanks To You, Our Customers, For Your Support

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EXCITING AGENDA

Day 1, October 7th Day 2, October 8th

Time Agenda Point

09:00 Conference Opening

09:30 John Moavenzadeh – World Economic Forum

10:15 Aki Latvanne – Kone

10:45 Break

11:30 Mats Rignell – Atlas Copco

12:00 Mark Chadwick – General Electric

12:30 Q&A Panel

12:55 Wrap-up block 1

13:00 Lunch

14:15 Workshop Session 1

15:15 Coffee Break

15:45 Workshop Session 2

16:45 Break

18:15 Departure for Dinner

19:00 Customer Evening Event

Time Agenda Point

08:30 Opening Day 2

08:40 Tom France – Caterpillar

09:10 Mark Pickett – Rio Tinto

09:40 Q&A Panel

09:45 Break (move)

10:00 Workshop Session 3

11:00 Break (move)

11:30

Special Sequence: Leadership and talent in Emerging Markets

• Jon Boyle – Heidrick & Struggles

• Jerry Andersson – Atlas Copco

• Amadou Diallo – DHL

Panel

12:25 Mathieu Grosch – Alliance for European Logistics

12:55 Closing

13:00 Lunch

14:00–17:00 Networking & Exhibition

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Hilton Amsterdam – Floor Plan & Exhibition

Plenary

Networking

Exhibition

EXIT

EXIT

EXIT

• DHL Supply Chain

• DHL Service Parts Logistics

• DHL Resilience360

• DHL Freight

• DHL Industrial Projects

• DHL Lead Logistics Partner

• DHL Same Day

• DHL MYID

• DHL New World Digital

Exhibition

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Evening Event at Beurs van Berlage

18:15Load busesplease meet @ lobby

18:30Bus departures from Hilton Hotel

19:00Welcome reception & dinner

From 21:00Bus shuttles back to Hilton Hotel

Schedule

DHL ENGINEERING & MANUFACTURING CONFERENCE 2015DRIVING VALUE FOR YOUR BUSINESS