DFS Acronyms and Buzzwords

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Title A&A A/P A/R AA AAI ABM ABT ABU ACCT ACH ADBR Add On Advance AE AEA Aging Report AHT AIB AIT Alison ALP AM AMA AMS AMT AMU AP APAg APOs APR APS ARB ARC ARM ARRC Arrears ARS ARU ASA ASD

Transcript of DFS Acronyms and Buzzwords

Page 1: DFS Acronyms and Buzzwords

Title TextA&A Assignment and AssumptionA/P Accounts PayableA/R Accounts ReceivableAA Administrative AssistantAAI Automatic Accounting InstructionABM Activity Based Management

ABT Automated Booking ToolABU Americas Business UnitACCT AccountACH Automated Clearing House

ADBR Access Data Base RetirementAdd On Add On

Advance

AE Account ExecutiveAEA Average Earning Asset

Aging ReportAHT Average Handle TimeAIB American Investment BankAIT Application Integration TestingAlisonALP Account Level PromotionAM Account ManagerAMA Average Managed AssetsAMS Account Maintenance Specialist

AMT Alternative Minimum TaxAMU Average Margin per UnitAP ApprovedAPAg Advanced Planning AgentAPOs After Point of SaleAPR Annual Percentage RateAPS Account Protection ServicesARB Asset Recovery BusinessARC Asset Recovery CorporationARM Architects, Resellers and ManufacturingARRC Asset Returns and Refurbishment Center

ArrearsARS Asset Recovery ServicesARU Audio Response UnitASA Average Speed of AnswerASD Americas Service DeliveryASL Americas Service Logistics

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ASP Average Selling PriceAsset ID

ATG Americas Transactional GroupATO Account Take OverB/W Better/WorseBA Business Analyst

BacklogBandwidthBASD Business Alliance Sales Division

Basis PointsBDP Bad Debt ProvisionBEX Basic Entertainment & XPSBF BackfillBGL Bangalore IndiaBK Bankruptcy

Block CodesBNF Booked not FundedBO Business ObjectsBofA Bank of America

BOL Bill of LadingBP Business Plant or Business unit

BPI Business Process ImprovementBPS Basis PointsBRAMS Business Revolving Accounts Management SystemBranch CodeBRD Business Requirements DocumentBRF Bonus Referral FeeBSC Building Services CoordinatorBSD Business Sales DivisionBSDT Business Sales Division TransactionalBSR Balance Sheet Review

BTR Be the ReasonBU Business UnitBuyout ModuleBuyout/PurchaseC&P Contracts and ProposalsCA Customer AdvocateCAC Client Assistance CenterCADET Cash Application Distribution and TrackingCAPEX Capital Expense

Capital Lease Capital Lease

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Capitalized Cost Capitalized Cost

Capped Fair Market Value Lease Capped Fair Market Value LeaseCAR Customer at RiskCAT Credit Adjustment Team

CAT CodesCBA Cost Benefit AnalysisCBG Corporate Business GroupCBR Contract Balance RemainingCBT Computer Based TrainingCCAN Customer Credit Account Number.

CCC Credit Card Conversion ToolCCO Chief Credit OfficerCDD Certified Data DestructionCE Customer ExperienceCEO Chief Executive Officer

CFI Custom Factory IntegrationCFO Chief Financial OfficerCFR Consolidated Financial ReviewCHT Call Handle TimeCI Customer IntentCIA Cost Impact AnalysisCIO Chief Information OfficerCIT Commercial Investment TrustCL Credit LimitCLI Credit Line IncreaseCM Contract MaintenanceCMS Credit Management SystemCNC Computer Numerical ControlCOA Certificate of Authenticity

COA Certificate of AcceptanceCOB Close of BusinessCODACOF Cost of FundsCofI Certificate of IncumbencyCommencement DateConditional SaleConditional Sales Agreement Conditional Sales AgreementConsolidated InvoiceContract Schedule / Lease documentsCOO Chief Operating OfficerCOR Cost of RevenueCOS Change of StatusCost Center

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CPP Credit Protection PlanCRA Credit Return AuthorizationCRD CreditCRU Combined Revenue per UnitCS Customer ServiceCSA Controlled Self AssessmentCSG Customer Service GroupCSS Client Supported SystemCTB Change the BusinessCTD Contract to DateCWE Commercial Web EnablementD&B Dun and Bradstreet or DUNSD3 Dell Data Direct or TeradataDA Data AnalystDAL Dell As LessorDAO Dell Americas OperationsDARS Dell Accounts Receivables SystemsDART Data Analytics Reporting Team

DBA Doing Business AsDBA Database AdministratorDBC Dell Business CreditDBR Database ReviewDCN Dell Customer NumberDCS Dell Catalog SalesDCT Disposal Cycle Time

DDG DFS Departmental Guide

DDS Dell Direct Sales DDW Dell Data Warehouse

DefaultDELLTC

DepreciationDFS Dell Financial Services

DFSOS Dell Financial Services Online ServiesDHS Dell Home SalesDIT Development Integrated TestingDLRS Discounted Lease Rate Subsidy

DMS DFS Imaging SystemDOA Date of Acceptance

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DOB Days on BacklogDOC(s) Document(s)DOMS Dell Order Management System

DPA Dell Preferred Account

DPS Dell Product SupportDQ DelinquencyDSO Days Sales OutstandingDT DesktopDTC Delighting the CustomerDW Data WarehouseE&A Entertainment & Accessories

Early Purchase

Early Termination FeeEBC Executive Briefing CenterEBD Emerging Business Division

EBO Early BuyoutECC Executive Controls CommitteeECO Engineering Change OrderECP Employee Connectivity ProgramEDI Electronic Data InterchangeEDU or ED EducationEFT Electronic Funds TransferEFV Estimated Future ValueENT EnterpriseEOL End of LeaseEOL Oracle DatabaseEOL Rep End of Lease RepresentativeEOQ End of QuarterEOT End of TermEoWk End of WeekEoY End of YearEPP Employee Purchase Program

Equipment Lease Schedule Equipment Lease Schedule

Equity Equity

ERV Estimated Residual Value

Estimated Residual Value Estimated Residual Value

Estimated Useful Life Estimated Useful LifeET Early Termination

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ETD Estimated Time of DeliveryExpry Expiration

ExtensionFAF Finance Administration FeeFAQ Frequently Asked QuestionsFAR Full Auto ReleaseFCST ForecastFED Federal GovernmentFEIN Federal Employer Identification NumberFiServ

Fixed Price Purchase Option Fixed Price Purchase OptionFMLA Family Medical Leave Act

FMV Fair Market Value

FMV Quote ToolFPD First Payment DefaultFRS Field Readiness SeminarFSS Faculty Student StaffFTE Full Time EquivalentFTR First Time Call Resolution

Full Service Lease Full Service LeaseFUR Foreign Use RiderFY Fiscal YearGDC Global Development CenterGGF Gain Generated FundingsGL General LedgerGlobalGOS Gain on SaleGUI Graphical User InterfaceHard CostsHCS Health Care Services

Hell or High Water ClauseHiED Higher EducationHL HeldHR Human ResourcesHSB Home and Small BusinessHW HardwareICS Internal Candidate SummaryIDP Individual Development PlanIDW Information Data Warehouse

InfoLease I/L

Initial Direct Costs Initial Direct Costs

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Initial Lease Term Initial Lease TermIPA Installment Payment Agreement

IR Interim RentIS Information Services

ISR Inside Sales RepresentativeIT Information TechnologyITS Inventory Tracking SystemJDE JD EdwardsJV Joint VentureK12 Education SegmentKPM Key Performance MeasuresL/R Lift and Reapplication

L4L Like for LikeLAR Leased Asset ReportLCA Large Corporate AccountsLCD Lease Commencement DateLead Days

Lease Lease

Lease Purchase Lease Purchase

Lease Schedule Lease ScheduleLease Term

Lessee

LessorLFF Large Form FactorLMS Lease Management SystemLoan Agreement Loan AgreementLoan Rate Loan RateLOB Line of BusinessLOC Line of Credit

LP Lease PurchaseLRA Lease Return AuthorizationLRF Lease Rate FactorLTR Letter

Master Lease Master LeaseMCR Manual Credit RequestMerkle Database Marketing

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MFG ManufacturingMISC Miscellaneous

MLA Master Lease Agreement

MLA ScheduleMM Mid-Market GroupMOD or MODS Modification(s)MPU Margin $ Per UnitMRR Major Reserves ReviewMTD Month to DateMWD Missing, Wrong, DamagedN30 Terms Net 30 DaysNB NotebookNDA Non-Disclosure AgreementNI Net Investment//Net IncomeNOW New Originations WorkgroupNPV Net Present ValueO&I Offers and IncentivesOB2 Order Broker 2OBA Out of Box AuditOC Operations Coordinator

ODG Online Demand GenerationOEC Original Equipment CostOEM Original Equipment ManufacturerOKC Oklahoma CityOP Operation

Operating Lease

Operating Lease Operating LeaseOPEX Operating ExpensesOPS OperationsOSA Online Schedule AcceptanceOTH OtherOTS On the Spot AwardOWR Out of Warranty RepairP&L Profit and LossP&P Policy and ProceduresP35A or P35B Plaza 35PAD Preferred Accounts DivisionPAG Payment Allocation GuidelinePAI Public Americas InternationalPayment in Advance Payment in AdvancePayment in Arrears Payment in ArrearsPBI Payment by Intent

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PBO Partial BuyoutPC Personal Computer

PC Care PC CarePCA Preferred Corporate AccountsP-Card Procurement CardPD Past DuePEN Penetration RatePFS Pharos Financial ServicesPG Personal GuarantyPI Purchase InvoicePLP Product Level Promotion

PM Project ManagerPMR Portfolio Management Remarketing

PO Purchase OrderPOA Purchase Order AssignmentPOS Point of SalePPT Personal Property TaxPPT RebillPPTMF Personal Property Tax Monthly Management FeePQ Premium Queue

Pre-screen of One

Present Value Present Value

Pro Rata Rent Interim RentPublic Commercial Segment

Purchase Option Purchase OptionPV Present ValueQ&A Question and AnswerQ/Q Quarter over QuarterQ1 1st Quarter of the Fiscal YearQ2 2nd Quarter of the Fiscal YearQ3 3rd Quarter of the Fiscal YearQ4 4th Quarter of the Fiscal Year

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QBE Query by ExampleQBR Quarterly Business ReviewQoQ Quarter over QuarterQTD Quarter to DateR&O Risk and OpportunitiesR&R Rewards and RecognitionRA Return AuthorizationRAD Retention, Acquisition, DevelopmentRAM Risk Adjusted MarginRAMS Revolving Account Management SystemRBR Recovery Based ResidualRBRC No Return, Buyout or Renewals Collected RCSS Relationship Customer Service System

Reage

Received ReportRecon ReconciliationRedline Management

RenewalRenewal Option Renewal Option

Renewal RebillRenewal Rent

RentalsResidual

ReturnReturn TypeREV RevenueRFP Request for ProposalRI Residual InvestmentRL ReleasedRMA Return Material AuthorizationRMS Returns Management SystemROA Return on AssetsROE Return on EquityROI Return on InvestmentROIC Return on Invested CapitalRPM Research & Performance ManagementRPU Receivable Purchase UnitRPV Residual Present ValueRR Round RockRR1 - RR8 Round Rock 1-8RSR Regional Sales RepresentativeRT Return TypeRTN ReturnRTQ Real Time QueueRUG Retune of Unearned Gain

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RUG Return of Unearned GainRV Residual ValueSAC Same as CashSale-Lease Back

Schedule

SEF State Environmental FeeSegmentSEI Service Electronics, Inc.SFF Small Form Factor

SharepointSIC Standard Industry CodesSIP Sold in PlaceSIT System Integration TestingSkip LevelSKU Stock Keeping UnitSLA Service Level AgreementSLG State and Local GovernmentSMB Small and Medium BusinessSnap

Snap 42 State

Snap 9 StateSOX Sarbanes-OxleySpecial Pricing

Special Pricing CustomerSPOC Single Point of ContactSQE Service Quality Engineer

STAGG STandard AGGregation

Stip LossSTW Schedule Tracking WorksheetT&C Terms and ConditionsT&E Travel and Entertainment

Tax Benefits on Equipment

Tax Benefits on Equipment Tax Benefits on EquipmentTBD To Be DeterminedTCO Total Cost of OwnershipTEAM Together Everyone Achieves MoreTEC Tax Exempt CertificateTech RefreshTELP Tax Exempt Lease Purchase

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Termination Value Termination ValueThird Party EquipmentTL True LeaseTMU Total Margin per UnitTNG The Next GenerationTOT TotalTPS Transaction Portfolio Services- Fiserv Support TeamTRU Transaction Revenue UnitTT Trouble Ticket

UCC Uniform Commercial CodeUCI Universal Contract InterfaceUDE Universal Decision EngineUI Unidentified

UpgradesUtilizationVAR Value Added ResellerVAU Value Appreciation UnitsVBU Vertical Business UnitVFC Vendor and Fulfillment Costs

VintageWAWF Wide Area Work FlowWIP Work in ProgressWork Life BalanceWOW Work Orders on the WebWSS Web Self Service

WTM Walk to ManifestWWW World Wide WebYODAYoY Year over YearYTD Year to Date

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DefinitionTo initiate the transfer of ownership

A transaction to add related equipment or services to an existing lease.

The time taken to process a call.

Statement / Invoice Services Vendor

Sales Position

Primary contact for any billing, invoice, reconciliation, or cash posting questions.

Order status in RAMS and BRAMS

Effective Interest Rate that will be paid on a loan.DFS Segment responsible for stopping fraudulent orders.Dell business that remarkets all 0 to 90 day product returns.Asset receiving center where lease assets are returned and scanned into JDE as received.

Dell factory that supports ARB and DFS EOL product.

DFS Segment responsible for recovering equipment found to be fraud.

Dell business responsible for warranty part ordering and fulfillment

DFS's lease Management System. This system is used to generate schedules and book contract into InfoLease. Sys tem allows OC to process orders, place on lease schedules, create exhibits, STW's and process orders through UCI into InfoLease for Booking and/or Funding.

Automated bank drafts from customer's account to DFS.

Oracle EOL Database. Oracle based interface between JDE and InfoLease that is used to process disposals, renewal rebills and redline items.

This refers to payments being made in advance or before the time frame which is being billed. (Beginning of each period)

Outside sales representative - keeps an eye on the big picture and maintains a close working relationship with Dell and the customer.

Report that summarizes the past due dollar amounts and contract balances for each schedule by CCAN

Introduced by the Tax Reform Act of 1986, this new form of tax makes it more difficult for both corporate and non-corporate taxpayers to avoid tax through the use of certain tax benefits, which are known as "tax preference items."

This refers to payments being made in after the time frame which is being billed. (End of each period)

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Unique Asset Number assigned by InfoLease at time of booking

Amount of work within a given periodTransactional Group

Location of the India TeamFinancially Insolvent

Lease entered into the system prior to funding

One of DFS's bank institutions

One one-hundredth of a percent, used in measuring yield differences among bondsDFS system that supports the SMB revolving credit product.Securitization Entity

Dell Segment for small to medium business.Transactional Segment within the BSD group.

A component of InfoLease that DFS uses to perform buyout quotes on assets and contractsWhen a customer wants to purchase leased equipment at end of lease.

Acts as Liaison between DFS Sales Personnel, Operations, Customers and Dell Personnel.(8-4040)Cash Application and posting software

Transactional Business Segment that processes requests for credit from Consumers and Business related to customers with whom Dell has an ongoing relationship.

A reserve supply of source. Originated order, which has been invoiced to DFS , but not funded. An accumulation of unfinished work or unfilled orders.

The designation for a fraction of a percentage in interest rate quotes. One percentage point equals 100 basis points.

Block codes are used to identify events upon a customer account. Bankruptcy, Fraud, Chargeoff, Closed, etc. in Fiserv

A receipt given by a carrier to the shipper acknowledging receipt of the goods being shipped and specifying the terms of delivery

Dell's version of Six Sigma. A systematic team-based approach to improving business processes using data and statistical analysis

You become the REASON that customers choose Dell and DFS by always demonstrating understanding, expertise and effort.

A lease that meets at lease one of the criteria outlined in paragraph 7 of the "FASB 13" and, therefore, must be treated essentially as a loan for book accounting.

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Comprised of LCA and Global

Unique number assigned to an account in InfoLease for credit and reporting purposes.

A process by which DFS/ARC ensures secure destruction of the data on a returned system.Understanding, Expertise and Effort

Product sold by Dell which installs software or images on the customer's systems before shipment

How the customer prefers to have a payment posted to a contract

Joint Venture Partner with Dell to form DFS

Segment assigned for making changes and updates in InfoLease

End of the business dayDFS's general ledger system

The date a lease begins its termAlso known as $ 1.00 purchase option and buck out lease.The equipment becomes the customer’s automatically when they make the final payment.An invoice billing several schedules at one time, there is certain criteria that must be followedThe actual lease that the customer agreed to, as shown by their signature

Number assigned to a business unit.

The cost of equipment to be leased plus other "initial direct costs" that may be capitalized. The total capitalized cost (or basis) is the amount upon which the tax benefits on the equipment are based.

A Fair Market Value Lease with a predetermined ceiling to limit Fair Market exposure at the end of the lease term.

Used by APS to code an account that signifies the initial Fraud status. Full list foundhttp://intranet.dell.com/dfs/home/transaction/riskops/aps/default.aspx

When customers opt to purchase with a credit card online, we display a message that offers an additional discount if they will apply for and use a Dell Preferred Account. This discount is typically for 2-4% off the customer’s order.

A document notifying the Lessor that the equipment for a lease has been satisfactorily installed and is acceptable to the Lessee for the initiation of the lease.

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No longer used - renamed DFSOSBusiness credit reporting agency.

Leases serviced by DFS but not on the books.

Refers to the phone queues, where customers place their orders directly with the call center reps.

Dell Term for Convenience Contracts

Transactional Group - Consumer Sales

The date the equipment is accepted by the lessee in good working condition.

Optional Plan that cancels customer’s min payment due on their Dell Preferred Account™ for 1-12 months, depending on the circumstances. (* Job loss*Leave of absence*Disability*Call to active military duty*Marriage*Birth or adoption of a child*Divorce*College enrollment*Natural disaster) Property Protection is an additional, separate benefit for those enrolled in CPP. Protects personal property purchased via Dell Preferred Account™ for 3 years from the date of purchase. Fee .89¢/$100 of Avg. Monthly Balance on DPA

Secondary business name companies use for public. Typically a Sole Proprietor's legal business name is there name but will go by another business name.

A cross functional group of individuals throughout DFS that offer support by opening the lines of communication.

A material act that adversely affects a lease agreement between two parties (e.g. not making lease payments or not properly insuring the asset.

A reasonable allowance for exhaustion, wear and tear, and obsolescence of equipment used in a trade or business.

An online tool available to some customers which allows them to review schedules, leased assets, run reports and request some end of lease information

A DFS system used by many segments to view and/or obtain copies of contracts or other documents sent to or received from customers.

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This system generates all of Dell's product-related orders

Past due payments

Executive Conference RoomsDell no longer uses - renamed MidMarkets

Commercial Public Segment for K12 and HiEdA method of transferring funds from one bank to another

Previous name for Global Segment

Responsible for executing DFS EOL obligations.

A situation in which the Lessee wishes to end the lease prior to term date.

Consumer revolving finance product. A revolving credit account in which approved customers are provided a credit line to use when purchasing Dell equipment.

A Dell system used by Dell, EOL and many other DFS segments to track customers' contact with Dell regarding equipment the customer has ordered.

Situation in which the Lessee purchases the equipment prior to the natural end of the lease and assumes ownership of the equipment.

Cost to Lessee for terminating the lease early, which represents the amount of payments due during the lease term, discounted at a certain rate

Situation in which the Lessee purchases the equipment prior to the natural end of the lease and assumes ownership of the equipment.

An individual lease contract for a particular transaction that relates to a Master Lease Agreement between the two parties of the lease.

The dollar value that a lessor invests in an equipment lease at the inception of the lease. This equity insertion reduces the present value lease stream to the lessee. This equity plus a return on the investment is what a lessor expects to receive for the equipment when it is renewed or returned off of lease.

For purpose of calculating the maximum allowable term of a "tax-oriented lease", this is the FMV of the leased equipment at the end of the lease term.

For purpose of calculating the maximum allowable term of a "tax-oriented lease," this is the "fair market value" of the leased equipment at the end of the lease term, calculated in constant dollars (excluding inflation or deflation).

For purpose of calculating the maximum allowable term of a "tax-oriented lease," this is the period during which an asset is expected to be useful in anyone's trade or business.

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CIT Payment

Consumer DPA Orders releasing automationTo calculate or estimate something in advanceCommercial Public Segment

Lessee did not make the first lease payment on or before the due date.

Associated with Higher Education companiesHead count

A company's tax reporting year. DFS fiscal year is February 1 to January 31. e.g. FY07

the ledger that contains all of the financial accounts of a businessCommercial Segment

Commercial Segment

Dell segment for secondary education, colleges/universities.Order status in DOMS for assets that have not been released into production.

Formerly JOS

An extension of the original contract term is where the lessee signs an agreement for a specified amount of time, usually at a discounted rate.

Unique number assigned to a company by the government. Required for all financing.

An option given to a lessee to purchase the leased equipment at the end of the lease term from the lessor at a fixed price (predetermined at lease inception).

The price for which property can be sold in a transaction. The amount of money the equipment is worth at a specific time.

A form in Excel format which allow the user to enter components of a computer system and calculates a current FMV based on actual sales histories.

A lease agreement in which the lessee contracts with the lessor for the lessor to provide specific services, such as maintenance, insurance and repairs.

Slang for a lessee's unconditional obligation to pay rent for the entire term of the lease regardless of any event affecting the leased equipment.

DFS system used for reporting, billing, researching, noting customer information and all customer contact.

Incremental costs incurred by a lessor in connection with its acquisition of the equipment, which may become part of the capitalized cost of the leased equipment. These may include broker's fees, freight, installation, etc.

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DFS system used by EOL and Collections to track and managed returned equipment.

Commercial Public Segment Kindergarten through 12th Grade

Report that provides asset information and location.Commercial SegmentStart of the lease agreement

The original predetermined length of the lease schedule.

DFS application for processing lease and loan products.Funds are advanced against the security of equipment the customer already owns. The rate of interest that a lender received on a non-recourse note in a leveraged lease.

Approval for returning equipmentThe effective rate to the lessee of cash flows resulting from a lease transaction.

The original predetermined length of a lease contract as determined in an Equipment Lease Schedule.

The daily rent charged for an asset from its installation and acceptance by the lessee to the first day of the full billing period.

Customers first point of contact when questions arise about their lease or need a quote for new equipment.

Process that allows for returning like or better equipment in place of the actual leased equipment. Customer must have provisions on lease.

A contract through which an owner of equipment (the lessor) conveys the right to use its equipment to another party (the lessee) for a specified period of time (the lease term) for specified periodic payments.

Full payout, net leases structured with a term equal to the equipment's estimated useful life. These leases are also referred to as dollar purchase option or buck out.

A schedule to a "master lease" agreement describing the leased equipment, rentals and other terms applicable to that equipment.

The party who is obligated to pay the rentals and performs other duties and is entitled to use and possess the equipment during the lease term. The user of the equipment being used (the customer)

The party to a lease agreement who has legal or tax title to the equipment and grants the lessee the right to use the equipment for the lease term. The owner of the equipment being used (DFS)

Full payout or $1.00 out lease. Option for customer who want to own their equipment at the end of the lease. After all payments received, lessee owns the equipment.

A continuing lease arrangement whereby additional equipment can be made subject to the lease contract from time to time merely by describing that equipment in a new schedule executed by the parties. To be entrusted with a lease contract that evidences a one-time transaction involving a specific unit of equipment.

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Previously called EBD - Co's 05 and 45Modifications to a Lease, Contract or Purchase Order

Assessment on equipment returned to DFS.

Goes to Treasury

legacy term no longer used - replaced with PLP and ALPDell Online Order Management Tool

Responsible for lease administration and documentation.

Other issuesAwards for recognition for going above and beyond

An account compiled at the end of an accounting period to show gross and net profit or loss

DFS buildings at 1-35 and Yager LaneCommercial Segment - currently PCA

Periodic payments are due at the beginning of each period. Periodic payments are due at the end of each period.

A continuing lease arrangement that outlines the general terms and conditions which govern the relationship between the Lessor and Lessee.

A MLA Agreement to enter into Leases under certain terns and conditions from time to time. It is a document which constitutes a lease. It incorporates the MLA.

This refers to the channels by which customers are directed to our website• Search (paid search, natural/organic search, and dell.com search)• Affiliates (couponmountain.com, techbargains.com, upromise.com, etc)• Product Listings

A lease that is treated essentially as a true lease for book accounting purposes, because it does not satisfy any of the criteria of a "capital lease" as set forth in FASB 13. This is the most common form of leasing for large enterprises.

A lease that is treated essentially as a true lease for book accounting purposes, because it does not satisfy any of the criteria of a "capital lease" as set forth in FASB 13. This is the most common form of leasing for large enterprises.

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Commercial Segment - previously called PAD

Percentage of Dell's Business Captured by DFS

Commercial Group Name

Tax that is assessed on tangible business personal property.

Commercial Segment for K12, HiEd, State and Local Government, and Federal Customers

February through AprilMay though JulyAugust through OctoberNovember through January

is the term for the service packages customers can bundle with their system purchase. Based upon the bundle chosen, the PC Care package can include the following• In-Home Service, Parts & Labor, 24x7 Technical Support (4, 3, or 2 years *depending on bundle)• Anti-Virus/Spyware Suite (Pre-installed) (3 years or 15 months*) • Phone based Expert Help for Wireless, Setup, Security and more (14 months or 30 days*) • LoJack® for Laptops Theft Protection (3 or 4 years*) • CompleteCare Accidental Damage Service (3 or 4 years*) • Online Training with Live Expert Chat (14 months)

Responsible for establishing appropriate methods through project planning, analysis, program development and implementation to achieve effective functional solutions and meet objectives and priorities. Recommend changes for improvement in function to maximize benefits to the company processes.

Commercial document used to request someone to supply something in return for payment and providing specifications and quantities

A tool and process to pre-qualify potential customers, record them within the DFS systems and then communicate individual offers for DPA that include potential Open-to-Buy (OTB), Product Level Promotions (PLP) and Account Level Promotion (ALP) detail.

the value of a sum of money received or disbursed at some future date in today's dollars. The future sum is lessened by some factor (called the "discount rate") to represent the changing value of money over time. The present value of a stream of cash flows is the total of the present value of each individual inflow and outflow.

The daily rent charged for an asset from its installation and acceptance by the lessee to the first day of the full billing period.

An option given to the lessee to purchase the equipment from the lessor at the end of the lease term.

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Types of Accounts

DFS system that supports the DPA revolving credit product.

No Return, Buyout or Renewals Collected since the contract termination date.Found in the shared folders and used to house exported files from ABT.

An option given to the lessee to extend the term of a lease at the expiration of the base term.

Payments required under a lease to be made by a Lessee to a Lessor for the use of the equipment.The amount DFS predicts the computer will be worth at the end of the lease.

Order status in RAMS and BRAMSRequired documentation before a customer can return equipment.

A key financial measure used by Dell

Round Rock Campus Buildings

When an account status changes from delinquent to current after an accountholder makes 3 consecutive payments. The newly reaged account still has delinquent payments due.

A canned report from JDE which indicates whether an asset ID or service tag has been physically received.

Month to Month extension is where the lessee takes no action and the contract defaults into a renewal until notice is given

Renewal charges that have been closed as a result of an inventory disposal of an asset or multiple assets.

When a customer wants to return lease equipment. It can be done at the end of the lease (Return) or before (Early Term)Two letter designation for the manner in which the asset is returned. (RT=EOL return,

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Transaction where one party sells its equipment to another and immediately leases it back

A further division within a business unit.Vendor who processes EOL computers

Managers reporting to VP - skip the DirectorAn identifier that is used by merchantsDefines the mutual responsibilities and time frameCommercial Public Segment for State and Local Government entities

A finance product available to qualified tax exempt entities (Commercial)

Payment back to CIT for loans that paid off early or charged off and did not generate the full gain that was estimated and paid at funding

A schedule to the a Master Lease Agreement describing the leased equipment, rentals and other applicable terms. An individual lease contract for a particular transaction.

A fee charged to orders including a monitor. This fee varies by monitor size. Fee only charged to orders shipping to CA at this time.

Tool used for creating legal documents and schedules for customers. It is also used to track credit approval and history.

It is a FMV or True Lease. Contains terms and conditions which govern the relationship between the Lessor and Lessee

Application in Alabama, Arizona, Connecticut, Indiana, Montana, Nebraska, Rhoda Island, Virginia and Wyoming/ Designed for $1 out and 10% Leases.

Customer has Ops and Special Pricing approval to automatically be sent to Special Pricing for FMV valuation in every case.

STandard AGGregation (Experian). http://www.experian-scorex.com/newsletter/e-news-NAmerica_04-08.html#top

A loss situation in which the customer has no remaining useful life of the asset due natural disaster or theft. Lessee will have a stip/loss table, attached to their schedule or MLA, which identifies a percentage of the original equipment cost to serve as the purchase amount.

Tax depreciation deductions (and ITC when the equipment is eligible) resulting from the purchase of qualified equipment

Tax depreciation deductions (and ITC when the equipment is eligible) resulting from the purchase of qualified equipment.

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Non-Dell Manufactured item/equipmentA transaction that qualifies as a lease.

Unidentified funds from Cash Department

Balance divided by Credit Limit.

Stocks

Federal Government Invoicing System

Balancing Home and Work LifeIT tool for submitting or updating software access and hardware requests.

Dell 3rd Party Order Tool

The contracted minimum amount that the lessor must receive as proceeds from the sale of the equipment of the lessee elects to terminate the lease before the expiration of its full term.

The state law that requires a company to file a claims form to designate its ownership of equipment being used by a party in a lease.

Customer decides to terminate all or a portion of existing Schedules in connections with the purchase and finance of new equipment.

Represents a group of customers that make a first purchase with a company in the same month and are grouped together for the rest of their account life.

Term used for changing a customer's order to a different payment method after the order has invoiced.