Development of Quality System for Engine Assembly
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Transcript of Development of Quality System for Engine Assembly
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Title - DEVELOPMENT OF QUALITY SYSTEM FOR
ENGINE ASSEMBLY
What is QUALITY?
The various definition of Quality are as follows:-
1. Quality itself has been defined fundamentally relationally. Quality is
ongoing process of building and sustaining relationships by assessing,anticipating and fulfilling stated and implemented.
2. Quality is customers perception of value of Suppliers work output
3. Quality is Fitness for use (Juran)
4. Quality means conformance to requirement (Crosby)
5. Quality is the system of means to economically produce goods &
service which satisfy customer requirements (Japanese Industrial
Standard Comittee)
6. Quality refers to the amount of upriced attributes contained in each
unit of priced attribute (Leffler)
7. Quality is degree of excellence (Webster)
8. Quality is the totality of features and characteristics of product or
service that bears on its ability to satisfy given needs. (American
Society For Quality)
9. Quality, an inherent or distinguishing characteristics a degree of
excellence (American Heritage Dictionary )
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The most commonly used defination is Quality means
conformance to requirement Today in the competitive world Quality
means Customer Satisfaction.
What is Quality Control?
Quality Control(QC) is a system of routine technical activities, tomeasure and control the quality of the inventory as it is being developed.
The QC system is designed to:
(i) Provide routine and consistent checks to ensure data integrity,
correctness, and completeness;
(ii) Identify and address errors and omissions;
(iii) Document and archive inventory material and record all QC
activities.
QC activities include general methods such as accuracy checks on data
acquisition and calculations and the use of approved standardised
procedures for emission calculations, measurements, estimating
uncertainties, archiving information and reporting. Higher tier QC
activities include technical reviews of source categories, activity and
emission factor data, and methods.
What is Quality Assurance?
Quality assurance demands a degree of detail in order to be fully
implemented at every step. For example, Planning could include
investigation into the quality of the raw materials used in manufacturing,
the actual assembly, or the inspection processes used. The Checkingstepcould include customer feedback, surveys, or other marketing vehicles to
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determine if customer needs are being exceeded and why they are or are
not. Actingcould mean a total revision in the manufacturing process inorder to correct a technical or cosmetic flaw.
Quality Assurance(QA) activities include a planned system of reviewprocedures conducted by personnel not directly involved in the inventory
compilation/development process. Reviews, preferably by independent
third parties, should be performed upon a finalised inventory following
the implementation of QC procedures. Reviews verify that data quality
objectives were met, ensure that the inventory represents the best possible
estimates of emissions and sinks given the current state of scientific
knowledge and data available, and support the effectiveness of the QC
programme.
Quality assurance verifies that any customer offering, regardless if it is
new or evolved, is produced and offered with the best possible materials,
in the most comprehensive way, with the highest standards. The goal to
exceed customer expectations in a measurable and accountable process is
provided by quality assurance.
What is Quality System ?
Quality Management System can be defined as a set of policies
processes and procedures required for Planning and execution
(production/development/service) in the core business area of an
organization
Quality Management System Enables the organisation to identify,
measure, control and improve the various core business process that
will ultimately lead to improved business performance
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Steps in Development of Quality System for Engine Assembly
Petrol Engine :-
Process Flow Diagram.
Process Failure Mode and Effect Analysis.
Development of Control Plans.
Development of Audit Sheets(Check Sheets).
Study of Customer Complaint.
Analysis of customer complaint
Explanation on Each Step of Quality System:-
1. Process Flow Diagram
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2. Process FMEA:-
Failure Mode Effect Analysis
History:-
The FMEA process was originally developed by the US military in 1949
to classify failures "according to their impact on mission success and
personnel/equipment safety". FMEA has since been used on the 1960s
Apollo space missions. In the 1980s it was used by Ford to reduce risks
after one model of car, the Pinto, suffered a fault in several vehiclescausing the fuel tank to rupture and it to subsequently burst into flames
after crashes.
What is FMEA?
Failure Mode and Effects Analysis (FMEA) is a tool that examines
potential product or process failures, evaluates risk priorities, and helps
determine remedial actions to avoid identified problems.
FMEA is a procedure for analysis of potential failure mode within a
system for classification by severity or determination of failures effect
upon the system. It is widely used in manufacturing industries in various
phases of product life cycle.
An FMEA is a form of Brainstorming that generally follows a Cause and
Effect Analysis or Process mapping and it is usually followed by a Pareto
Analysis. It is a granular analysis of a process, a system or a product
design for the purpose of identifying possible deficiencies. It is generally
conducted by a cross functional group with all the participants having a
stake or knowledge about the process, system or product being assessed.
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When to use it?
Failure mode and effect analysis is primarily a quality-planning tool. It is
useful in developing features and goals for both products and processes,
in identifying critical product/process factors and designing
countermeasures to potential problems, in establishing controls to prevent
process errors, and in prioritizing process subunits to ensure reliability.
Types of FMEA:-
1. Process Analysis of Manufacturing and Assembly process2. Design Analysis of Product prior to production
3. Concept Analysis of Systems or Subsystems in the early design
Concept Stages
4. Equipment Analysis of Machinery and Equipment Design before
Purchase
Salient Features of FMEA
First Time Right
Identifies inadequacies in the development of the product
Test and trial may be limited to a few products
Regulatory Reasons
Continues Improvement
Preventive (not Corrective) Approach
Team Building
Required by Procedures
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FMEA Benefits
The FMEA analysis procedure is a tool that has been adapted in many
different ways for many different purposes. It can contribute to improved
designs, products and processes, resulting in:
Reducing the likelihood of customer complaints
Reducing the likelihood of campaign changes
Reducing maintenance and warranty cost
Reducing the possibility of safety failure
Reducing the possibility of extended life or reliability failure Reducing the likelihood of Product Liability claim
3. Development of Control Plan:-
The intent of a process control plan is to control the product
characteristics and the associated process variables to ensure capability
(around the identified target or nominal) and stability of the product over
time.
The Process Control Plan assures that the good improvements established
by your project will not deteriorate once the improved process is returned
to the process owners. Control plan is means of setting out practices,
resources, and sequences of activities relevant to the quality control of a
particular product, service, contract, or project.
The process Failure Modes and Effects Analysis (FMEA) is a document
to identify the risks associated with something potentially going wrong
(creating a defect - out of specification) in the production of the product.
The FMEA identifies what controls are placed in the production process
to catch any defects at various stages on the processing.
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Development of System for Engine Assembly
The system for Engine assembly is developed as follows:-
.We have studied the total process for petrol Engine. After that
we studied different component their product and process
characteristics, same component for different Petrol Engine. Torque
for various component was taken, type of nuts, bolts, studs. The whole
data was collected then started Process Flow Diagram. After process
flow diagram was finished, we started FMEA. After FMEA ,we
started Control Plans. After that we Started Control Plans, Check
Sheets were completed.
Process flow Diagram
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FMEA:-
.A process FMEA should begin with a Flow chart/ Process Flow
Diagram of the general process. The Process FMEA Chart is explained as
follow:-
1. Process Function
Enter the simple description of the process or
operation being analyzed. Indicate the purpose of process or operation of
which is analyzed. The process where numerous operation are present ,
the operation must be list as separate operation.
2. Potential Failure Mode
Potential Failure Mode is defined as the
manner in which the process could potentially fail to meet the process
requirements and design intent. It can be the cause associated with failure
of previous operation. In preparing FMEA the assumption is made that
incoming parts/materials are correct. The various failure modes are
Bent, Binding, Burred, Handling Damaged, Cracked, Deformed, Dirty,
Improper Set up.
3. Potential Effect of Failure:-
Potential Effects of Failure are defined as
the effects of failure mode on the function perceived by customer. The
effect of failure must be described what customer experience and itshould be clearly mentioned the function could affect safety or
noncompliance to regulations. The effect should be properly stated in
specific system. The various types of potential effect of failure are
Noise, Erratic operation, Poor Appearance, Unstable, Intermittent
operation, Rough, Inoperative, Unpleasant odor.
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4. Severity:-
Severity is an assessment of the seriousness of effect of
potential failure mode to the next component, subsystem, system or
customer if it occurs. Severity applies to the effect only. A reduction in
Severity Ranking Index can be effected only through a design change.
Severity should be estimated on a 1-10 scale.
Evaluation Criteria:-
EFFECT RANKING
Hazardous without warning 10
Hazardous with warning 9
Very High 8
High 7
Moderate 6
Low 5Very low 4
Minor 3
Very minor 2
None 1
5. Potential Mechanism of Failure:-
Potential Cause of Failure is
defined as how the failure could occur, described in terms of
something that can be corrected or can be controlled. The causes
should be described so that remedial efforts can be aimed at those
cause which are pertint. Failure causes may include Improper torque,
Improper weld, Improper Heat treat, Part Missing.
6. Occurrence :-
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Occurrence is how frequently Failure cause/
mechanism is projected to occur. The occurrence ranking has a
meaning rather than a value.
Probability of Failure Possible Failure Rates Ranking
Very High 1 in 2 10
1 in 3 9
High 1 in 8 8
1 in 20 7
Moderate 1 in 80 61 in 400 5
1 in 2000 4
Low 1 in 15000 3
Very Low 1 in 150000 2
Remote 1 in 1500000 1
7. Current Process controls:-
Current process control are descriptions of
the controls that either prevent to the extent possible the failure mode
from occurring. The evaluation may occur at the subject operation. There
are three types of process controls to consider
1. Prevent the cause or failure mode from occurring or reduce their rate
of occurrence.
2. Detect the cause and lead to corrective actions
3. Detect the failure mode.
8. Detection:-
Detection is an assessment of the probability that the
proposed type failure mode is detected. Do not assume that Detection
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ranking is low because occurrence ranking is low. Random quality checks
are unlikely to detect the existence of an defect and should not influence
the detection ranking.
Evaluation Criteria:-
Detection Ranking
Almost Impossible 10
Very Remote 9
Remote 8
Very Low 7
Low 6
Moderate 5
Moderately High 4
High 3
Very High 2
Almost Certain 1
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10.Risk Priority Number (RPN):-
.The Risk Priority Number is the
product of Severity, Occurrence and Detection Ranking.
RPN = S*O*D.
.The Range of value of RPN is 1-1000. Incase where the RPN is
high then special attention is to be given.
11.Recommended Action:-
When the Failure modes have been rank
ordered by RPN, corrective action should be first directed at the highest
ranked concerns and critical items. The intent of any recommended action
is to reduced Severity, Occurrence and Detection Ranking.
12.Action taken:-
After an action has been implemented, enter a brief
description of action.
13. Resulting RPN:-
After corrective action has been taken, then
Severity ,Occurrence and Detection again should be recorded. The RPN
has to be calculated again.
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4. Audit Sheets:- The following is the Check Sheet which can
checks/assess the process and product characteristics.
Check Sheet
Area :- Engine Assembly
Sub Assembly-Block Sub Assembly
Station:-MB Cap Tightening
SR.NO Description Specification Actual Remark
1 Tightening TorqueTightening Torque should be 5.55% Kgm
2
Malleting of MB Caps before
Tightening Malleting
3 Socket ConditionNo Wear and Tear of Socket andNo crack
4 Calibration of Nut Runner It is to be Calibrated after 15 Days
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Critical To Quality
CTQs (Critical to Quality) are the key measurable characteristics of
a product or process whose performance standards or specification
limits must be met in order to satisfy the customer. They align
improvement or design efforts with customer requirements.
It is Specific, measurable characteristics of a product or process
that are identified by customers as necessary for their satisfaction
CTQs represent the product or service characteristics that are
defined by the customer (internal or external). They may include
the upper and lower specification limits or any other factors related
to the product or service. A CTQ usually must be interpreted from
a qualitative customer statement to an actionable, quantitative
business specification.
.There are 8 CTQ(Critical To Quality ) Stations in Engine
Assembly which are as follows:-
1. MB Cap Tightening.
2. Conrod Tightening.
3. Cylinder Head Valve Leakage Testing.
4. Cylinder Head Tightening.
5. Idler Bolt Tightening.6. Belt Tensioning.
7. Rocker Arm Setting.
8. Oil And Water Leakage Testing.
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Seven Quality Control Tools for Problem Solving:-
Kaoru Ishikawa developed seven basic visual tools of quality so
that the average person could analyze and interpret data.
These tools have been used worldwide by companies, managers of
all levels and employees.
The Seven QC tools for Problem Solving are as follows:-
1. Pareto diagrams
2. Cause & Effect diagram Ishikawa diagram Fishbone diagramCheck sheet
3. Stratification
4. Check sheets
5. Histogram & frequency distributions
6. Scatter diagrams (concept of correlations)
7. Graph & control charts
1. Pareto charts
Definition: A bar graph used to arrange information in such a way that
priorities for process improvement can be established. A Pareto chart is a
special type of bar chart where the values being plotted are arranged in
descending order.
Purposes:
1. To display the relative importance of data.
2. To direct efforts to the biggest improvement opportunity by
highlighting the vital few
in contrast to the useful many.
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Pareto diagrams are named after Vilfredo Pareto, an Italian sociologist
and economist, who invented this method of information presentation
toward the end of the 19th century.This method was made popular by
Joseph Juran. The basic underlying rule behind Pareto's law is that in
almost every case, 80% of the total problems incurred are caused by 20%
of the problem cause types; such as people, machines, parts, processes,
and other factors related to the production of the product. The Pareto
diagram is a graphical overview of the process problems, in ranking order
of the most frequent, down to the least frequent, in descending order fromleft to right. Thus, the Pareto diagram illustrates the frequency of fault
types. Using a Pareto, you can decide which fault is the most serious or
most frequent offender.
28
16
12 12
64 3
0
5
10
15
20
25
30
Loose
Threads
Incorrect
hemming
Stitching
flaws
Trim
Errors
Button
problems
Color
mismatch
Material
flaws
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2. Ishikawa Diagram:-
Definition: A graphic tool used to explore and display opinion about
sources of variation in a process. (Also called a Cause-and-Effect or
Fishbone Diagram.)
Purpose: To arrive at a few key sources that contribute most significantly
to the problem being examined. These sources are then targeted for
improvement. The diagram also illustrates the relationships among the
wide variety of possible contributors to the effect.
The basic concept in the Cause-and-Effect diagram is that the name of a
basic problem of interest is entered at the right of the diagram at the end
of the main "bone". The main possible causes of the problem (the
effect) are drawn as bones off of the main backbone. The "Four-M"
categories are typically used as a starting point: "Materials", "Machines",
"Manpower", and "Methods". Different names can be chosen to suit the
problem at hand, or these general categories can be revised. The key is to
have three to six main categories that encompass all possible influences.
Brainstorming is typically done to add possible causes to the main
"bones" and more specific causes to the "bones" on the main "bones".
This subdivision into ever increasing specificity continues as long as the
problem areas can be further subdivided. The practical maximum depth
of this tree is usually about four or five levels. When the fishbone is
complete, one has a rather complete picture of all the possibilities about
what could be the root cause for the designated problem
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3. Stratification:-
A technique used to analyze/divide a universe of data into homogeneous
groups (strata) often data collected about a problem or event represents
multiple sources that need to treated separately.
It involves looking at process data, splitting it into distinct layers (almost
like rock is stratified) and doing analysis to possibly see a different
process.
Dividing the data up into different strata is called stratification
Neither improvement nor control is possible withoutstratification
Must for achieving control & for detecting problems
Used for studying improvement measures
Data stratification
Different conditions
Causes
Locations
Lots
e.g. stratify by type of defect, raw material, day, shift, time, group,
person, machine, process, operating method, weather, measuring
instrument, jig, tool, etc
5. Check Sheet
Description
A check sheet is a structured, prepared form for collecting and analyzing
data. This is a generic tool that can be adapted for a wide variety of
purposes.
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When to Use a Check Sheet
When data can be observed and collected repeatedly by the same
person or at the same location. When collecting data on the frequency or patterns of events,
problems, defects, defect location, defect causes, etc.
When collecting data from a production process.
Check tick / tally
Reliable data collection tool
Simple format just ticks & no calculations
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