DEVELOPMENT OF GROUP DYNAMICS

Group dynamics is a social process by which individuals interact face to face in small groups.

Kurt Levin - the founder of the group dynamics movement at the University of Lowa.

USE OF ORGANIZATION MEETINGS

The term “organization meeting” refer to committees, conferences, and other individuals who meet face to face to deliberate on work problem in an organization.

A committee is a group of individuals who meet with vested formal authority to look into or tackle problems at hand.

ORGANIZATION OF MEETINGS

In order to conduct a meeting that would represent all relevant points of view, special efforts and extra time have to be mastered to ensure good communication.

Committee members generally attach considerable weight to the members’ formal ranks outside the committee.

If the committee is, however, intended for downward information or coordination, the committee may function satisfactory.

THE LEADER’S ROLE

Leadership may move from one person to another, with the leader merely serving as a servant of the group.

Groups usually require two leaders, a task leader and a social leader.

The task leader is by and large concerned with the attainment of the project or task.

The role of social leader is to restore and maintain the group unity and generate satisfaction.

USING THE APPROPRIATE

COMMUNICATIONS MEDIUM

Due to the organizational level and social status of a director that differs from that of an operator or employee, a barrier to communication exist.

Communication in terms of the groups, including communication within management, downward to employee and upward to management by specialists as well as with employees’ families and unions, has to be undertaken.

COMMUNICATION WITH MANAGEMENT

Communication within the management group is referred to as management or intramanagement communication.

Management communication is likewise valuable for s manager to make sound decisions.

IMPROVING MANAGEMENT COMMUNICATION

The management’s allowing coffee breaks and providing lunchrooms and recreation rooms stimulate cross-communication significantly.

Also of social importance are the managers’ use of boards, committees, conferences and meetings for the exchange of information.

DOWNWARD COMMUNICATION

It means that the communication flows from higher to lower levels of authority, from management to operative employees, as well as within the management group.

PREREQUISITES TO DOWNWARD COMMUNICATION

1. Get informed- a manager cannot communicate what he does not know and understand.

2. Develop a positive communication attitude- managers should manifest a positive attitude in communicating.

3. Plan for communication- communication regarding management actions needs to be planned for transmittal to those who will be affected

4. Gain the confidence of others- the meaning is effectively transmitted when the recipient understands the communicator’s purpose or objective.

COMMUNICATION NEEDS The guidance given by the manager is

referred to as order-giving. The managers instructions should be in

terms of the objective requirement of the situation to make it appear official rather than personal.

Studies show that frequent downward communication of performance reports is correlated with better performance and better attitude.

Managers believe that they understand the problems of their subordinates but their men generally think otherwise.

Communication is made difficult but the fundamental difference in perception that exists at each level of authority in the organization.