DEVELOPING VALUE GRID MODEL FOR IKEA FROM VALUE CHAIN...

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1 DEVELOPING VALUE GRID MODEL FOR IKEA FROM VALUE CHAIN ANALYSIS Subhadra Namana, Uma Devi Venkatesh Industrial Management and Innovation Halmstad University, Sweden [email protected], [email protected] ABSTRACT This paper describes about value grid model with the help of Value chain model articles and Journals. We have taken IKEA for implementing value grid and value chain models to understand the concepts. We illustrated Value grid and Value chain models in Literature review and then we designed value chain model for IKEA as per the information we gathered. By discussing, analyzing, and doing further research about Value grid model we concluded our paper. Value grid model is the updated model of Value chain model. Value grid model makes the organizations to recognize its competitors and utilize the opportunities in an advanced method. Keywords Value grid, Value chain model, Supply chain, Value chain analysis. INTRODUCTION For a complicated perspective of value, capricious reversal calls need safety- it is totally based on grid model disapproving traditional value chain. The companies learn to move ahead of value chain model by the approach of value grid model by finding new opportunities and competitors. Managers recognize companies using value chain analysis to obtain value, gather essential resources or impacts customer requirements. To increase performance in the companies there are many methods with lot of varieties in the value grid bodyworks. The paths can be vertical, Horizontal and diagonal also. The vertical paths are from upstream to downstream as companies explore from the adjacent tiers in the prevailing value chain model. The Horizontal path is companies recognizing opportunities from different value chains in spreading same tiers. The diagonal path is companies see combined value chain and tiers for probabilities to improve performance and reduce risks. Companies that are successful improve an ambidextrous value-grid view to find new opportunities and new threats. (Frits & Matthias, 2006) The value-grid way identifies that customers cannot be controlled or influenced by the companies. So, companies learn to handle the techniques to handle the decision of purchasing. Companies investigate about full value chain and recognizes the decision makers which changes the viewpoints. Example is a Pharma Industry. It understands that end-user of the drug is the patient but it cannot predict which drug will be bought by the customer. To overcome this problem. They follow a three- pronged method to target the main decisions. The first one

Transcript of DEVELOPING VALUE GRID MODEL FOR IKEA FROM VALUE CHAIN...

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DEVELOPING VALUE GRID MODEL

FOR IKEA

FROM VALUE CHAIN ANALYSIS

Subhadra Namana, Uma Devi Venkatesh

Industrial Management and Innovation

Halmstad University, Sweden

[email protected], [email protected]

ABSTRACT

This paper describes about value grid model with the help of Value chain model articles and

Journals. We have taken IKEA for implementing value grid and value chain models to

understand the concepts. We illustrated Value grid and Value chain models in Literature review

and then we designed value chain model for IKEA as per the information we gathered. By

discussing, analyzing, and doing further research about Value grid model we concluded our

paper. Value grid model is the updated model of Value chain model. Value grid model makes

the organizations to recognize its competitors and utilize the opportunities in an advanced

method.

Keywords

Value grid, Value chain model, Supply chain, Value chain analysis.

INTRODUCTION

For a complicated perspective of value, capricious reversal calls need safety- it is totally based

on grid model disapproving traditional value chain. The companies learn to move ahead of

value chain model by the approach of value grid model by finding new opportunities and

competitors. Managers recognize companies using value chain analysis to obtain value, gather

essential resources or impacts customer requirements. To increase performance in the

companies there are many methods with lot of varieties in the value grid bodyworks. The paths

can be vertical, Horizontal and diagonal also. The vertical paths are from upstream to

downstream as companies explore from the adjacent tiers in the prevailing value chain model.

The Horizontal path is companies recognizing opportunities from different value chains in

spreading same tiers. The diagonal path is companies see combined value chain and tiers for

probabilities to improve performance and reduce risks. Companies that are successful improve

an ambidextrous value-grid view to find new opportunities and new threats. (Frits & Matthias,

2006)

The value-grid way identifies that customers cannot be controlled or influenced by the

companies. So, companies learn to handle the techniques to handle the decision of purchasing.

Companies investigate about full value chain and recognizes the decision makers which

changes the viewpoints. Example is a Pharma Industry. It understands that end-user of the drug

is the patient but it cannot predict which drug will be bought by the customer. To overcome

this problem. They follow a three- pronged method to target the main decisions. The first one

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is target at customers. The industry is investing $2 billion annually on customer marketing.

(10% of R&D cost). But focus on the customer is not so effective. The one of out of 10

customers who see the advertisements and who have knowledge about the essential drug ask

for that drug states the National Institute of Health. (Frits & Matthias, 2006)

The grid view highlights 3 sizes to recognize methods to improve company performance:

• Vertical- companies investigate non-linear opportunities in the value chain by

observing the others that are attached to them upstream or downstream.

• Horizontal- companies investigate in parallel value chains

• Diagonal- companies have an integrative way as they investigate more in other tiers

and value chains for opportunities for value creation.

Easy to explain, the value grid figure 1 below is simple and is in two dimensions. It should be

observed that companies which make deep survey about the value grid finds more cross

linkages and relations. When first opportunities are further developed, and designed, the

successful area for recognizing opportunities can be expanded continuously. (Frits & Matthias,

2006)

Value-grid model: Retrieved from (Frits & Matthias, 2006)

METHOD

We are following a method of summarizing the concept with the help of articles and journals

and information from the web sources to explain our paper. Introduction of the topic was given

with the help of (Frits & Matthias, 2006) article who explained value grid model evolution from

the traditional value chain model. Then we are explaining about Literature review and

discussed, then value chain analysis for IKEA is explained with the help of web sources and

then finally we have further research along with analysis and conclusion.

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LITERATURE REVIEW

This paper is constructed from the learnings of value chain strategies in the sectors of industries

with the help of Cambridge- MIT Institute’s Centre for Competitiveness and Innovation, the

International Motor vehicle program at MIT and the Sloan Foundation. Our first motivation to

research was complete survey of the value chains and creating value strategies for 9 vehicle

manufacturers, their suppliers, and their logistic operations. The operational success of

automotive industry is observed and starting efforts gave us the complete image of the strategies

of value chain at each line. This made us understand the success and threats which are in the

linear way of thinking related with present strategies of value chain model. In the second step,

we went forward to upgoing telecommunications sector, where we interviewed national

telecommunication operators, hardware manufacturers, and software providers. In contrast to

automotive and telecommunications industries, the 3core dimensional value grid model was

developed. In the third step, we investigated how strategies of non-linearity are implemented

in this sector. We have taken few interviews in Pharma and healthcare sectors to make our

value-grid model strong and recognize the set of generic strategies for grasping value-grid

thinking. (Frits & Matthias, 2006)

Example: Nokia taken as example, it cannot control the offer of the product directly with the

provision of end-user’s data is very crucial. NOKIA is quality product for mobile network

operators to give phone service with handsets by connecting service contract to the mobile

price. In reaction, it improved a communication mechanism for Europe users, the Middle East

users and African users- a website called Club Nokia- where they receive offers, services and

support for their registered mobiles. NOKIA provided special ringtones via this website but it

stopped when service providers protested it. (Frits & Matthias, 2006)

Knowledge-Retention Strategies

DIMENSION DESCRIPTION EXAMPLE STRATEGIES

Vertical Companies imagine

nonlinearly about their value

chain

when they observe

downstream to end-users and

upstream

to supply and service

providers to find paths to

grasp end-users, strength

demand for items and gain

from the data obtainable to

other tiers of the value chain

• Impact of customer

request, both upstream and

downstream

• Changing downstream

information access

• Considering

multitier perception.

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Horizontal

Within a tier, companies go

forward across value chains to

hold existing competencies,

adjust risk, grab

value fixed in other chains

and improve novel value

propositions that are

inaccessible to actors

handling in single

value chains

• Seizing value

• Integrating value

• Creating new value

propositions

Diagonal

Companies work diagonally

when they handle

• Doing pinch-point

mapping

• Describing demand

across tiers and parallel value

chains. They take an

integrative

method to retrieve access to

crucial information, and they

recognize additional

opportunities to

make sure and

improve requirements.

enablers

Source from: (Frits & Matthias, 2006)

UTILIZING PARALLEL VALUE CHAINS

In the value-grid vertical dimension, companies observe for new opportunities in a single value

chain as they find new methods to demand impacts which retrieve crucial data or understand

the value chain at different levels. In difference, the opportunities vary in the horizontal

dimension which are in the multiple value chains. This dimension gives way for companies to

influence economy scale across different demand sources. Example: An auto supplier who

designs flexible circuit boards with prints. If he can sell the circuit boards to medical and office

automation companies, it can gain profits to increase the costs. The success ratio of value-grid’s

horizontal dimension is beyond the economy scale and scope which gives companies to balance

risk, hold present value, integrate existing value sources and find methods for value creation.

(Frits & Matthias, 2006)

RISK MANAGEMENT

In most industries, demand formats tend to be regular. Changes are truly natural, which lead

the companies to reduce capacity or unsuccessful to provide demand, thus encouraging

customers to look at leading items. Observing across value chains gives companies with an

opportunity to find counter regular demand formats.

Example: Honda is popular for its high-quality engines, but requests for some motor vehicles,

such as motorcycles, is by season. To maintain demand for motorcycle engines, Honda utilize

those engines in counter products come by season, like lawnmowers, go-carts, and snow

blowers. In the same way, the engines that power the Honda Accord, CR-V, and Element also

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power Honda’s 135HP outboard motors. Honda holds its main expertise in engine design and

gains by getting economies of scale in engine production and design. It spans the demand and

development risks for a part across different value chains and balance demand by performing

in value chains with orthogonal (for example, offsetting) demand and risk patterns. (Frits &

Matthias, 2006)

VALUE CAPTURE

To gain more value, companies are changing to competitive about moving horizontally into the

value chains of other companies in their industry. This requires using a same production or

service level in other value chains as an insight into those chains. For example, Toyota is the

world leader in the technology of hybrid powertrain, yet it chose to license this technology to

the opponents Ford and Nissan, even demand for its own hybrid vehicles leaves behind its

production capacity. As per, traditional linear thinking about value, Toyota is not fair because

its engines are main to distinguishing some of its products downstream and allowing the

company to put premium prices. From a horizontal view, however, the engine is an item which

is correct one. Toyota is more than a vehicle seller, it is a powerful supplier to competitors. By

providing to others, Toyota not only acquires profits but also helps to begin and handle the

technological bodywork for future hybrid vehicle development. The significant opportunities

and perhaps the powerful threats happen when companies consider horizontally to control

value. It occurs when a company recognizes a part or service that gives unequal profits and

then launches that part into other industries value chains. Example: Disposable printer

cartridges. Printer manufacturers market their printers at a cost that includes the costs of ink,

toner cartridges and paper. As proverbial razor company, they can market disposable cartridges

regularly. Threats began when small businesses started offering refilled cartridges at low cost.

(Frits & Matthias, 2006)

MERGING VALUE

Interrupting linear mind-sets assists companies to look at the opportunities for value creation

for users by involving actively in new value chains. Best example is the telecom industry.

Landline telephone services and mobile networks visible as separate enterprises, leading large

telecom operators like AT&T Inc. and BT to remove their mobile parts into independent

companies. However, as more users are refusing their landlines because of mobile service,

fixed-line operators are emerging with novel methods to combine value with other value chains.

Firstly, the companies are combining the value of landline and mobile services by joining voice

communications across data and voice networks. (Frits & Matthias, 2006)

GENERATING NEW VALUE PROPOSITIONS

Horizontal thinking enhances companies for value creation propositions which are not possible

with a traditional linear perspective. For example, airlines and hotels want to differ price-

sensitive budget travelers who need last-minute agreement from business travelers who wants

benefits. Which customers are ready to pay more to stay in quality hotel, and which would be

joyful with any rooms? Priceline.com Inc. and Hotwire.com (owned by Expedia Inc.) gives

users to select travel dates and destinations, but the airline carriers and hotels are not found

until payment is done for the flight or room. Thus, large airlines and hotel chains can find deal

hunters without reducing their prices for consumers who value them. Comprising value chains

within an industry, these companies generate a service that produces new value for companies

in each chain. (Frits & Matthias, 2006)

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EXPLOTING VALUE CHAIN

Besides the value grid’s horizontal and vertical dimensions, more chances for expanding

control over inputs and customers identified by finding the grid in a combined method. This

contains examining means of controlling the supply of crucial parts and not considering new

methods of encouraging customer requirements by observing upstream and downstream in

other value chains. Benefits of this diagonal, integrative way are pinch-point mapping (which

allows recognition of potential bottlenecks and threats) and to allow demands. (Frits &

Matthias, 2006)

LIFE WITHIN A VALUE GRID MODEL

Moving from a value chain perspective to a grid view needs managers to recall the

organization’s value proposition and connected structures from three views: the influence on

present operations; innovations out of existing operational circle; and dynamic shifts in the

value grid model. At the operational stage, a company uses the value-grid to combine

information that is advantage to its existing operations. Interpreting the structure of purchasing

decisions, for example, gives power to a company to adapt its benefits of services or products

to satisfy needs of a customer. This gives advantage to existing operations and thus giving

surety for less strength because it will not trouble the existing modes of thinking and operating.

With a deep knowledge of purchase decision driver, best decisions can be taken by a company

about methods to move control over the requests and risk management. Beginning from an

operational point of view gives awareness for specific mapping because finding and changing

holding points gives a flow without disturbance of crucial components and services. Moreover,

companies can dominate their thoughts strategically to remove competitors. Working with a

grid view is easy for companies to find innovative strategies which are not good for operations,

like demand enablers. Such development is best performed through new organizational

interests. It needs a right method and deliberate because it doesn’t have a natural operational

winner, like a purchasing director or operations manager. (Frits & Matthias, 2006).

The value chain concept gives a logical approach to find agriculture-nutrition market

combinations, to measure the possible offer of the private sector towards public nutrition goals

and to recognize bonus, congestion, and limits in production and consumption (Poole,

2013). On the other hand, ‘value chain involvements’ are improving activities pointed at parts

of a value chain, or along its total length, to gain specific economic or social objectives. They

rely on analysis of specific products or sets of items, and include the application of investments

or innovations to these value chains, typically pointing on business processes. (Zuberi,

Mehmood, & Gazdar, 2016.) (Mar, Nigel, & Spencer, 2017)

Value chain analysis begins evaluate the links designed between firms through the production

process, concentrating on the research on the opportunities and challenges that they demand.

Events such as Agriculture for Nutrition and Health (A4NH) are created to complete the

existing space between agricultural development and its vacant health and nutritional

advantages. Handling the agriculture Disconnect in India (TANDI) has been concentrating

efforts on analyzing the links between value chains, agriculture and nutrition (Gelli, et al., 2016)

have improved a ‘value chain for nutrition’ bodywork to explore nutrition interventions

following with three ways: (1) enlarging the use of nutritious foods; (2) lessening costs,

expanding supply and producing high profits to value chain actors; (3)enlarging nutritional

value-addition in the chain businesses between improving chain efficiency, expanding food

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availability, quality, and affordability. Other value chain-based bodyworks have been improved

for connecting agriculture to nutrition (Gomez & Ricketts, 2013); (Kanter, Walls, Tak, Roberts,

& Waage, 2015), concentrating on pre-farm gate events like improving manufacture of

nutrient-rich foods, and not on recognizing and rectifying key market challenges (Humphrey

& Robinson, 2015). Further analysis is needed to complete the spaces on paths connecting

value chain programs post-production to the nutrition of unprotected consumers, and the

circumstances for these to work efficiently from a supply and demand view (Allen, de Brauw,

& Gelli, 2016). (Mar, Nigel, & Spencer, 2017)

VALUE CHAIN: IDEA

The value chain conception examines at the chain of associated and dependent actions that

connected together to fetch a product or service from idea, through the various stages of

production to transport to last users and after sales services, and at last to unload or recycle

(Porter, 1985). Michael Porter developed the first idea in his book, Competitive Advantage:

Creating and Sustaining Superior Performance in 1985. Built on his bodywork, we can divide

these activities into two: primary and support. Primary activities are research and development,

manufacturing, marketing, outbound logistics, and service. Secondly, support activities are

finance, human resources management, technology department and procurement. The concept

of value chain is built on the process perspective of organizations, the conception for observing

a manufacturing (or service) organization as a system, built by subsystems each with inputs,

transformation processes and outputs. These activities include addition and use of resources –

money, labor, materials, equipment, buildings, land, administration, and management. How

value chain activities are going on takes into account prices and impacts on organizations’

profits. The production industries involve in hundreds and thousands of activities in the process

of manipulating inputs to outputs. (Jaslin Md, Omar, & Akmal Aini, 2015)

VALUE CHAIN IN GLOBAL MARKET

The chains if globally multiple contributors cooperate inter-connected tasks, changing raw

materials into business output (Humphrey & Schmitz, IDS, 2006); (Sturgeon, 2000.); (Gereffi

G, 1999). A normal methodology has assembly, original equipment manufacturing (OEM),

original design manufacturing (ODM) and own brand name manufacturing (OBM). This

progress in tiers is done when developing companies have competitive advantage and

production capacities and at last design their own brand in their countries. (TorresFuchsloche,

2010);(Kotler, 2010);(Amsden, 1989). (Jaslin Md, Omar, & Akmal Aini, 2015)

To gain both export and growing incomes, it is important for local companies to enter the

modification of companies so that they can utilize profits by improving to enhance products,

efficient products, or change to skilled activities (Coe, Dicken, & Hess, 2008) (Schmitz, 2004),

permit technological adjustments (Barringer & Harrison, 2000) and design national innovation

ability (Lundvall, 2010.). Governments are developing this change as it makes strong local

sources of competitiveness (Perez-Almen, 2011.) (Ritchie, 2010.); (Cooke & Morgan, 1998).

This is specific crucial point for local producers or manufacturers who are merged in the global

value chains. (Jaslin Md, Omar, & Akmal Aini, 2015)

ENHANCING VALUE CHAIN

(Gereffi, 2005.) states enhancement as the process by which economic actors – nations, firms

and workers – go forward from low-value to proportionately high-value activities in global

manufacturing systems ( (Barrientos, Gereffi, & Rossi, 2010). (Lall, J, & J, 2005.)share this

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perspective and begin with a perfect assessment, that the knowledge necessary to export high

value-added, technology-based products will be more for simple products. Improving has

involvement in the production of higher value-added products, hiring capable production

strategies, and expanding the skill of activities by industries (Pavlinek & Zenka, 2010.);

(Kaplinksy, 2004); (Jaslin Md, Omar, & Akmal Aini, 2015). Some writers have come up with

queries about the metaphorical definition of improvement as “moving up” process, a

importance of directions (Meyer-Stamer, 2003.) As per, (Meyer-Stamer, 2003.), upgrading

means doing things) processes or products) separately, doing distinct things – into horizontal

or vertical directions. (Jaslin Md, Omar, & Akmal Aini, 2015)

The upgrading processes are built up on the firms’ histories, processes and learning abilities

and on their connections with other companies in the manufacturing chains or the providing

ones, bunches, etc., and their institutional territory and industrialization or rephrasing

productive processes of the places where they act. Just as the inter-connected firms and the

territory impacts companies’ improvement, may impact the environment, and may include a

virtuous circle for the improvement of industrial capacities allowing collective productivity.

(Cruz-Moreiro & Felury, 2001) (Jaslin Md, Omar, & Akmal Aini, 2015)

VALUE CHAIN ENHANCEMENT INFLUENCE

The procedure of value chain upgrading helped many advancing countries comeback from the

low-end level of the industrial value chain into the high-end level. Industrial activities enlarged

in the value chain and changes their business strategies from traditional low-price

manufacturing strategies to innovative distinct strategies and marketing distinct strategies By

improving, industries strengthen research and development costs for high opposition and the

following decline. Their results tell that after upgrading, Chinese manufacturers upset the

market territory by making changes in competitive workload and shows a gap between

industries previous exhibited capacities and its unexpressed energetic capabilities. (Jaslin Md,

Omar, & Akmal Aini, 2015)

Value chain is the latest idea in the administrative notion and its application conditions are not

accepted in the business field but accepted in the business administration literature and the

value chain is the existing one in the organization as it shows the general bodywork of the

industry and other fields (Al-Nsoor & Abdel, (2009).) The organization work methodology can

be understood by the value chain model, its capacities and utilization of different resources in

its different actions which describes by its risks to be rectified and support strong points that

involve in regard of great value which works on awareness of the competitive advantage (Al-

Sakarneh, 2004). (Abdul Azeez Badir & Fatimah Musa, 2016)

The value chain model is collected with set of connecting activities that adds value to a previous

action, and these actions are segregated into two main types (Main activities and Supportive

activities). The human resources management action is the supportive activities in the value

chain model as it is connected to all different organization actions and also its involvement in

these actions capability and analysis upgradation and is the floor on which business

organizations rely upon to build skills and qualifications that gives a competitive advantage to

the organization which makes it the top compared with competitors. Secondly, the

organizational viability is a main subject which attains observation either from researchers or

business organization in various sectors. Where the issue of organizational viability has become

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a part and the main importance in the different strategies accepted by business organizations

for its long-term success and serious involvement in the organization prosperity and

progression in a concurrent environment with its functions. Pharma Industry Companies Sector

in Jordan is a sector with high involvement in the Jordanian Economy and instead it accepts

high challenges on the local, regional, and international level deriving from continuous

advancement in pharma industry regions, by which, these companies explore in need of

continuous development to sustain with high competition in this fields. This study develops

with connection to the variable of human resources management actions adjusted in the value

chain model to the variable of the organizational viability with its measures within the Pharma

Industry Companies fields by the knowledge of human resources management actions accepted

in the value chain model and their impact on the organizational viability, as an real study in the

Pharma Industry Companies Sector. (Abdul Azeez Badir & Fatimah Musa, 2016)

VALUE CHAIN MODEL

It is a creation containing several key actions and supportive actions done by the organization

to gain its objectives and rivalries where organizational analysis and fixation are done by this

model and to recognize its present and future resources giving to the attainment of an addition

value to the organization and its consumers better than the competitive organizations (Steven,

2007).The conceptualization of the organizations in the twenty-first century has reshaped than

in the past, where it is considered as a set of functions, the important one is the General System

of Performance known as Value Chain Model running on the findings of competitive advantage

sources and its concepts on the level of various actions of the organization (Evans & David,

2007) the Value Chain Model communicates by the different management literatures, but its

foundation is not sufficiently fixed yet in the business organizations field (Steven, 2007). A

group of scientists discusses the idea of the value chain from various prospects and the

following is an arrangement of some concepts which tells about the value chain concept as the

following:

Table 2. Value Chain Model Concept

Term Notion Source

Value Chain

Model

It is used in the business

administration region, Where

all activities giving to

develop a value for

the product

beginning by finding,

development,

engineering and

manufacturing them to the user.

(Castro & Pedro, 2006)

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Value Chain

Model

It is a tool that gives an exact

sight to

the total organization

achievement and helps in the

calculation of the factors,

which affect in the

competition of the

organization.

(Evans & David, 2007)

Value Chain

Model

It is a set of activities through

which a product or service is

developed and transported to

the consumers, also gain their

gratification.

(Flatt & Standley, 2008)

Value Chain

Model

It is a tool that works on

division and

survey of main and supportive

activities related within the

organization that focus to

understand the value in the

product, incomes, profits and

share value.

(Koch, 2009)

Value Chain

Model

It is a mixed model for the

actions that gain a competitive

advantage to the organization.

(Abdul Azeez Badir &

Fatimah Musa, 2016)

Value Chain

Model

It is a set of actions related in

the

organization which gains the

(Dobni, 2011)

value beginning from the key

inputs getting sources and until

the commodity final delivery

to the users.

Value Chain

Model

It is a set of systematic

methods used by the

organization to differentiate its

accomplishment with its

opponent position in the

territory it works.

(Human & Naude, 2010)

Source from: (Abdul Azeez Badir & Fatimah Musa, 2016)

The actions of the value chain model are joined with two types of actions:

1. Main Activities: The activities giving directly in the performance of commodity or

service manufacture and are depicted in the following operations: (Inbound Logistics,

Operations, Outbound Logistics, Marketing and Sales and Customers Services).

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2. Supportive Activities: The activities that support and supply for the main activities

permitting them to do their roles, gain the organization main objective and end the following:

A. Firm infrastructure.

B. Human Resources Management Activities.

C. Development and Technology.

D. Materials Procurement.

The Figure 2 Explains the Value Chain (Abdul Azeez Badir & Fatimah Musa, 2016)

VALUE GRID MODEL FOR IKEA USING VALUE CHAIN ANALYSIS

Figure 2: Retrieved from (Roslin Hisham B ABD, 2014) PRIMARY

ACTIVITIES:

Inbound logistics: Distributing of items to the stores from 42 Distribution centers. 10,000 items

product offering made by more than 1,000 suppliers. Outbound Logistics: Preferred method for

client to transport their items themselves. Operations: Operations in more than 40 nations, 208

organizations worked stores in 26 nations while remaining stores worked by franchisees. IKEA

does not manufacture its own items. Marketing and After sales: The IKEA Focused at families

with lower wage, understudies and singles and the products are low costs. The store is Family-

accommodating store environment. Services: Information gave through catalogues and

displays and Self administration. Low number of sales people working in stores. (Roslin

Hisham B ABD, 2014)

SUPPORT ACTIVITIES:

Firm Infrastructure: The structure of IKEA Hierarchical organizational and the size of the store

is large. Human resource management: There is very High level of commitment to HR practices

and give Effective staff training and development programs. Technology Development:

Innovative work exercises started in Sweden. Broad use of information technologies in

different business process and research and development. Procurement: Management of Raw

materials: No need for raw materials as IKEA does not produce own brand items. Long key

associations with all suppliers. (Roslin Hisham B ABD, 2014)

SUMMARY FOR VALUE CHAIN MODEL FOR IKEA

Since IKEA items depend on the low prices, we can suggest that IKEA has received THE LOW

COST-LEADERSHIP STRATEGY as an aggressive advantage. Starting with the Primary

Activities, Inbound logistics; IKEA has huge shipments and huge distribution center to item

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their items. Operation keeps running in different nations. In obtainment; IKEA buys from

various sources having a solid bartering power with suppliers. Innovative improvement;

learning and experienced amortized over extensive volume. Human asset administration;

giving serious preparing to stress cost investment funds means and firm framework;

centralizing cost controls. (Roslin Hisham B ABD, 2014)

Value Grid model has horizontal, vertical, and diagonal dimensions which are complex for

every company for analysis and decision making. IKEA provides raw materials to its suppliers

and they supply furniture to IKEA. Then the products are kept for sale to the consumers. By

analyzing its value grid model, they follow horizontal and vertical dimensional methods to

identify their competitors and it provides low cost products to the consumers and gain profits.

IKEA is simple and it doesn’t follow diagonal dimensional technology which is complex for

them to implement. They have long chains of network all over the world and they are very good

designers for their furniture and they produce good and simple products to the users with

reasonable prices.

DISCUSSION

Value grids are naturally complicated and dynamic, allowing without a limit of web of choices.

Due to this, serious observation of the value-grid landscape should be an integral element of

continuing corporate decision-making processes. This contains both new opportunities

recognition as well as observation evolving threats from other players in the value grid. Early

threats of shifting opportunities and probable threats are straightforward, such as the

simplification or standardization of data, that comes with the decision to change a product or

service. But opportunities and challenges are individual and it is great difficulty to recognize.

Thus, on a dynamic level, companies should regularly explore, evaluate and identify the

competitive landscape, rearranging the value grid in terms of their difficult activities. (Frits &

Matthias, 2006)

ANALYSIS

Because the value creation is the main point for every PRO it is common to change the

outcomes of the survey into known format of business management tool. In this paper the

classic value chain model by Porter was chosen to this purpose. This prototype is not novel but

is simple. There is also fixed attribute which supports PRO to fragment it´s actions to various

segments. The support activities are observed by the host university but the primary activities

and progress is attractive. (Vesa, Vesa, & Andrzej, 2012)

FUTURE RESEARCH

The present research shows different ways for future actual research. Mainly, the advantages of the cost

picture for the engaging organizations and the advantages of Value Chain Analysis and value grid

analysis examined in the literature review rise a query about those practices which are mostly in use.

This query requires not only to direct on the utilization of Value Chain Analysis in interconnected

organizations, but also on organizations using an ‘external view’, as (Dekker, 2003) suggested by (Shank &

Govindarajan, 1992) (Shank & Govindarajan, Strategic Cost Management., 1993), and on organizations

using Value Chain Analysis only for internal uses. Recent research by (Chenhall & Langfield-Smith,

1998.)and (Guilding, Cravens, & Tayles, 2000.) shows that organizations are using value chain and value grid analysis for internal uses. A scientific approach could be to use this internal price and

performance data had better actions in the supply chain, as suggested in stage models of ABC

implementation (e.g. (Mecimore & Bell, 1995.)) (Dekker H. C., 2003).

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CONCLUSION

The comprehensive value chain enhanced by Porter is useful, usually for manufacturing zone

but not for all zones in the value systems. But it can be used as milestone for developing the

value chain model and value grid models for other sections. Therefore, a value chain model for

IKEA is developed using a case of IKEA from our 1st semester with five primary activities and

six supporting activities and used in this paper. In the primary activities functions are given as

operations/production management under commodity related activities and services is

deducted from product related activities and added in market related activities as service after

sales. In the support activities procurement is suggested as management of materials and

infrastructure is given as firm infrastructure. Projects management which is key activity in the

expansion of integrated IKEA is added as a support activity. This study can be enlarged to find

crucial activities of given value chain model for IKEA and analyzing its overall assessment.

(Acharyulu1, Venkata, & Narayana, December 2015)

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